External Speaker no longer working

Okay - I've only had my phone a month - no damage - didn't get it wet and have checked that the volume was on.  However, the ringer, speakerphone, etc isn't working.  I have used headphones with it and read somewhere that it can sometimes not register that they've been removed.  However, I've tried plugging them in and removing them and that hasn't fixed it.  I've also tried leaving the battery out overnight. 
Anyone have any ideas?

Hello DNS84 and welcome to the forums!
I think in your situation you should look into reloading the software on the device.   Just make sure you back up your data before proceeding so you can have a copy of it.  Of course the application loader will take of this for you by default.
1)  Here is how you back up your device. 
2)  Here is how you reload the software cleanly on the device.  
3)  Here is how you restore your data to the device if it is not backed up automatically.   
hope this helps    
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

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