Extract / Report of Installed Base and partners related to components

Hello,
we use SolMan 3.2 and want to create different reports about the installed base (ib) and the businesspartner related to the ib-components. How can we extract all data of the installed base or does already exist any SAP InfoSet? Are there any function modules or views? Unfortunately we haven't found any useful tables or views.
Best regards,
Marcus

Hi Marcus,
Please have a look at the function module BAPI_IBASE_GET_DETAIL and BAPI_IBASE_COMP_GET_DETAIL.
To play around the partners for the IBASE refer the function module:
CRM_IBASE_COMP_GET_PARTNER
CRM_IBASE_COMP_GOTO_PARTNER
CRM_IBASE_COMP_PARTNER_SEARCH
CRM_IBASE_COMP_PARTNER_SEARCHR
CRM_IBASE_GET_PARTNER
CRM_IBASE_GOTO_PARTNER
CRM_IBASE_PARTNER_SEARCH
CRM_IBASE_PARTNER_SEARCH_RANGE
<b>Reward points if it helps.</b>

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Extract / Report of Installed Base and partners related to compoents

Hello,
we use SolMan 3.2 and want to create different reports about the installed base (ib) and the businesspartner related to the ib-components. How can we extract all data of the installed base or does already exist any SAP InfoSet? Are there any function modules or views? Unfortunately we haven't found any useful tables or views.
Best regards,
Marcus

Hi Marcus,
Please have a look at the function module BAPI_IBASE_GET_DETAIL and BAPI_IBASE_COMP_GET_DETAIL.
To play around the partners for the IBASE refer the function module:
CRM_IBASE_COMP_GET_PARTNER
CRM_IBASE_COMP_GOTO_PARTNER
CRM_IBASE_COMP_PARTNER_SEARCH
CRM_IBASE_COMP_PARTNER_SEARCHR
CRM_IBASE_GET_PARTNER
CRM_IBASE_GOTO_PARTNER
CRM_IBASE_PARTNER_SEARCH
CRM_IBASE_PARTNER_SEARCH_RANGE
<b>Reward points if it helps.</b>

Relationship between Install base and functional location

Hi ,
I have been trying to establish way to find realtionship between Install base ( in PM module ) and fucntional locations. I have tried everything from Debugging to SQL trace to find out this realtionship but it does not surface. I am talking about the details that one gets in transaction IB52 under Functional Location and equpiment colum.There are function modules which look promising to read IBIN and IBIB tables but they always ask for HANDLE. I have not understood what this HANDLE is and how to use it. IS THERE WAY TO USE THIS FUNCTION MODULES TO READ IBASE AND ITS ASSOCIATED LINKS ?

Hi,
I don't think we can link a functional location to a sales order in standard sap.
Prase

Installed bases and service contracts

Hi,
Is it possible that:
1. There are multiple installed bases from the same customer being covered in a SINGLE service contract document (i,e, referencing mulitple I-base objects) for the same type of service.
Example : 100 installations for the same customer being covered for the 3 free services per year through a SINGLE contract document
2. Is there a functionality where by all the installed bases for a given customer can be seen location wise under a single tree structure ?
Thanks,
Dhaval.

Hi Dhaval,
It is possible to do this.
1. You could add all the objects under the object list assignment block in the contract item. So, here you specify that the service item is available as part of the contract for a set of objects.
2. In this case, you could create the customer's installed base as the root and add all the installed bases under that customer in a hierarchy, while maintaining the Ibase master data. Else, you could search for Installed Base using the search criteria "Header Using Partner Data". But, this does not show a single tree structure.
Hope this helps.
Regards,
Shwetha

Installed Base and Custom Fields

Hello,
I have heard about using Set Types and Attributes in Installed Base.
I understand that you can assign this settypes to an Object inside the IBase.
The question is: Which steps do I need to follow to complete this task?
Best Regards.

Hi
First decide fields you need to add, its type and length. Then follow the steps
1     Create Attribute - COMM_ATTRSET
Enter Attribute ID and select Create. Maintain the Attribute type and length.
2     Create Set Type for Attributes - COMM_ATTRSET
Enter Set type ID and select Create. Maintain values for Set type.
3     ASSIGN SET TYPE TO CATEGORY OF THE OBJECT
Tcode: COMM_HIERARCHY
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How to install gcc and its related packages?

In Debian, we can install a virtual package build-essential which relys on packages like gcc and libc6-dev to bulid a base development environment.
If I want to compile the source codes in Arch Linux , or compile my codes, which packages should i install??

none usually, it's all there already
You are basically expected to compile, using makepkg, all packages you want/need in the AUR, so the standard toolkit is already available...
if not
lucke wrote:pacman -S gcc
Last edited by klixon (2007-04-25 12:43:10)

What is error 2502,& 2503 when installing Quicktime and gaming related drivers/software

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I'm having the same problem, but so far, none of the solutions I've seen on other threads have worked. I've made sure that I have permissions on everything, but the registry still won't give me access. I'm starting to think that my registry (or at least any keys associated to QuickTime*) might be corrupted.
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Populating the configurator from install base!!

HI All
We have a requirement of
Referencing the current product configuration from the Install Base and then populating it in Oracle Configurature , If any feature code is not populated due to any reason ,then we need to show those reason in the report .
Do we have any stabdard API or concurrent program to this ??
Or any program which does some part of the above requirement !??
Pls help
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hi,
To get one service customer created one order in CRM system (say A) and this order is came down to our system(say B) and we send it further to another system(say c). we got ok response from system whome we send the order i.e. (C), so in our system (B)we close the order.
But unfortunately this order is failed in System C so we need to cancell this order. We cancelled the Order in system A but in our system(B) order is close so it is not possible to cancelled this order so we need to remove this item instance form install base.

Conversion/Creating Contract from Install Base Information

Hi All,
My client has just completed Install base conversion from the legacy system
(both history and active information).They have also completed sales order conversion for the open orders only from legacy system.They have done the customer conversion,item conversion as well from the legacy system.
Now the customer wants to create program for running the Contract conversion from Install base.They want to take extract from install base and done some validation and call the contract api to create the contract.
I am assigned this job,I need some information on this :-
1. Is it possible to run a extract from install base and though contract api,create the contract (since the billing,invoicing,payment rule is missing).As per client,these values will be defaulted.Also price list information,they want to derive the price based on the item at the run time.
2. If the first method of getting the extract from install base is considered,which all fields from install base are necessary to create the contracts.
3.Further to ,if starting from the install base extract,what are the list of validation done before calling the contract api to create the contract headers,lines.
4. Is it better idea to start the extract from legacy system and do the validation program and then call the contract api to create the contract.
5. If the first method of getting the extract from legacy is considered,which all fields from install base are necessary to create the contracts.
6.Further to ,if starting from the legacy extract,what are the list of validation done before calling the contract api to create the contract headers,lines.
7.I am basically keen to know how this design will work.Any help,support will be highly appreciated.
Thanks,
Pooja
[email protected]

Ajay,
I would say to change the business process and adapt new practices in Oracle.I am not sure at what point of time they get the information about the "instance" in their field service system (Booking or Picking).
When the order is booked we do not choose the serial number (if it is non serial it is even worse), only at the time of pick confirmation we do that if you have setup such serial number control in inventory for the item (unless you are selling airplanes or ships where you know which customer is getting what much in advance).
If you are feeding them after pick confirmation when the instance information is known (not final yet!), you can institute a business process where unless FS gives the final go for ship confirmation cannot happen (notification based).
It is not a good idea to update IB (There is no API Support for the instances that are in inventory) that is still in inventory.
You can place an order line on hold order ship confirmation and before invoicing.
Let the ship confirmtion update IB and FS (I am not sure why you call it Field Service when they want to touch the machine that is still in Inventory) can come update the instance again after they finish the work using debrief for the service request. There is no harm in that. Once they do this, you can identify the order line that is on hold and release it so that invoicing can happen.
Ship Confirmation is a system transaction, and does not mean that the physially the product is out yet.!
Thanks
Nagamohan

Installed Base(ibase) data for segmentation/maintaining customer marketing

There is a need to use Installed Base(ibase) data for segmentation/maintaining customer marketing attributes e.g. whether customer on active support agreement(yes/no), product line, version no., etc.
So if the ibase data is updated, the changes should flow back to segmentation/marketing attributes of the business partner/
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Edited by: ankitarora on May 4, 2011 12:42 PM

Please find the reply for your query,,,,,these are the related information
LIST OF DATA SOURCE
CRM IBase Transaction Data
0CRM_SRV_IBASE_TRAN
CRM IBase Master Data
Technical name: 0CRM_SRV_IBASE_ATTR
Installed Base Category - DataSource for Texts
Technical name: 0CRM_IBTYPE_TXT
Characteristic for IBase or Component - DataSource for Texts
Technical name: 0CRM_IBFLAG_TXT
GUID of Installed Base/Component - DataSource for Texts
Technical name: 0CRM_IBAKEY_TXT
IBase Text Component - DataSource for Texts
Technical name: 0CRM_IBTEXT_TXT
DSO:
CRM Service - Installed Bases and Components
Technical name: 0CRM_IBCO
QUERYS
Installed Base Analysis by Location
Technical name: 0CRM_IBCO_Q0101
Installed Base Analysis by Business Partner
Technical name: 0CRM_IBCO_Q0104
Analysis of Products in Installed Bases
Technical name: 0CRM_IBCO_Q0102
Analysis of Individual Objects in IBase Components
Technical name: 0CRM_IBCO_Q0103
More information
http://help.sap.com/saphelp_nw70/helpdata/EN/ef/c4e1edcb84fa4abd6ddd00130de600/frameset.htm
For more information, see the CRM documentation under mySAP Business Suite à mySAP Customer Relationship Management à CRM Enterprise à Analytics à Service Analytics.
Regards
Srini

Dump in transaction IB51 - create installed base

Hi,
We have installed CRM 2007 at our site. The transaction for creating installed base IB51 on selecting the category of installed base and pressing enter throws an ABAP dump.
The category being used is a standard SAP delivered category; yet there is a dump.
Kindly suggest the notes / corrections / SPs applicable if any; since the system is a new system and the error is not config related.
Regards,
Dhaval.

Hi Dhaval,
Sorry, but SAPGui is no longer a supported UI for SAP CRM 2007 for any end-user facing applications. Consequently, the transactions in SAPGui are no longer supported. So you won't find corrections (notes, SPs) that will correct his problem.
SAP CRM 2007 comes with a complete new Web UI: The CRM WebClient UI. It allows a role based web access to all CRM applications. SAP CRM WebClient UI can be used integrated into the SAP Enterprise Portal but also "stand-alone" with a "local" application shell ("L-shape") which is delivered as part of SAP CRM ABAP server itself.
Please refer to many other threads in this forum, the SAP help portal and the CRM BPX communitiy pages for more information about the WebClient UI.
Best regards
Peter

Clarity on basics of oracle Install Base

I am not getting clarity over the below mentioned items even after going thru documents. Can anybody please highlight on these...
--> what exactly is an instance in install base and how is it associated to a serial number of an item or product?
--> what is meant by maintaining relationship between instances?
--> At what position specific to Service Contracts / Order Management / Shipping applications, an instance gets created or updated in install base?
--> what is meant by serial control over an item from an shipping organization perspective?
--> what are the other applications that can be a source for an Install Base transaction?
Thanks,
SK

Hi,
Question1.
One oracle block (say a 8k or a 16k block) can contain several rows. Right?
Ans:Yes, In One oracle block there can be more than one row whether it is oracle 10g or 11g doesn't matter.
Question2.
Every row stored in an oracle block is referred to as a Row piece in Oracle terminology. Right?
Ans: Yes ,You are correct.
The below link will answer you better about this question.
http://download.oracle.com/docs/cd/B13789_01/server.101/b10743/schema.htm
Best regards,
Rafi
http://rafioracledba.blogspot.com/
Edited by: Rafi (Oracle DBA) on Mar 29, 2010 6:37 AM

Party-Relationships in Installed Base

Hi,
Can anybody highlight on purpose/uses/advantages of setting party relationships in Installed base.
What can be acheived by creating these relationships?
Regards,
Mohammed

hi,
You need to assign partner determination procedure to install base. First define partner determination procedure. Then assign it to your install base category. You can do the same in spro crm> master data> install base.
Now, after assigning pdp to install base category, when you will create install base and click on goto partner, you will get partner whose partner function you have used in partner determination procedure.
Best regards
Pankaj Kumar

Plant Maintenance - Deleting installed base

Plant Maintenance - Deleting installed base
I have set up deletion flag in an installed base and trying to create a new one with the same material and serial number.
But system given error saying that already exists.
Pls advise.

hi
go with this link
http://help.sap.com/saphelp_47x200/helpdata/en/19/db7cd6d82c11d19ddf0000e8323350/frameset.htm
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Installed Base - Authorization Management

Dear Experts
We're looking for any way to limit authorizations for Installed Base and iObject maintenance. So far we were able to identify COM_PRD as the only relevant authorization object (for iObjects) - I strongly assume there are more sophisticated capabilities than this one? I see authorization groups are available, we're looking for some more flexibility however.
E.g.
- differentiate between product and object maintenance
- limit visibility based on e.g. country
- limit maintainability of the installed base itself
Best
Christian

Hi Joost, All,
during our investigation we found that the object you are referring to is not checked any more (SU24 does not return any hits neither in transactions nor in web services). A trace comfirmed this assumption so far.
We are currently assuming that this object is not used anymore in CRM 2007 and later versions.
Any comments from anyone here?
Thanks
Alex

Extract / Report of Installed Base and partners related to components

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