"Extraction Failed: Cannot Open Output File" error message when installing new drivers

Hello, I'm trying to install new drivers for my HP Photosmart C4385 Printer.  I downloaded the full feature drivers for Windows XP 32-bit, and when I start to install (extract), I get the error message:
Extraction Failed
Cannot Open Output File
And the process closes.  It happens at about 85% extraction every time.
Any idea why?  I called HP but since it is out of warranty they wanted money, which I think as absolutely ridiculous - won't even give me basic support??  Poor, poor customer service.
This question was solved.
View Solution.

Hi,
If you haven't still got the  Full Feature software installer, download it from the link below and save it to your Desktop.  If you already have it, place it on your Desktop.
ftp://ftp.hp.com/pub/softlib/software10/COL20274/mp-53147-4/100_228_PS_AIO_02_Full_USW_enu_NB.exe
Make sure the Printer is disconnected from your PC.
Download and install 7-ZIP.  Once installed, right click on the software installer for your printer, select 7-Zip and choose extract files, then click Ok.
Open the newly extracted folder and double click the setup application to start the installation ( the setup application will probably have the same icon as the original software installer you downloaded ).  Connect the printer to your PC when the software asks.
Hope this helps.
Best wishes,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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