Extremely slow download from Itunes store when on NAS

Hi All,
     Since the latest Itunes update 10.6 I've been experiencing extremely slow download from the store. Set up is as follows (with all the latest firmware and software upgrades done on everything)
     ITunes DB and XML locally stored on HDD
     Itunes Media Folder stored on NAS DNS-323
     DNS 323 NAS hardwired to network by 1000 Gb LAN Connection
     Cabled Internet connection at 60Mbps
There is no issue running Itunes from the NAS to MAC / APPLETV and other devices across the network wirelessly or hardwired, except when downloading purchases from the ITunes Store. One HD tv show takes 4 hours to download and averages 1Mbps speed.
     After running some test with various configuration it seems that the fact that the Downloads folder located within the ITunes Media folder (now stored on the NAS) is causing the poor download speed. When the Download folder is local on a HDD  it's got no problem reaching 60Mbps.
     Unfortunately there is no way to tell ITunes to keep the Downloads folder local and the ITunes Media folder on NAS, it always stays within the Itunes Media folder no matter where this folder is located.
     Permitting Itunes to keep the Downloads folder locally while downloading files and transferring the files to the ITunes Media folder (wherever it's located) once it's fully downloaded might be the simple solution to this common problem.
     How about testing this out Apple!

I have some information to add to this.  I've been seeing these problems for quite some time since I started downloading in HD.  My library is rather large so I too decided to use another drive.  My case is different though I have and extra 2 TB internal drive and my media folder is on it.  This rules out all Wifi, network, or USB bottlenecks as a cause of the problem.  I have noted a few oddities about this behavior and I will mention them here although I am not sure what they mean.
1.  If I set up a long list of downloads it seems to crawl on all downloads.  If I kill the "apple push" process the top two seem to speed up.  I have to maintain the list and only enable two downloads at a time to get anywhere near reasonble speeds but this method is great for one or two downloads at a time.
2.  I was curious about this problem after watching it download for hours on a 24MBPS connection for just a few shows.  When I did yet another search I finally found this thread so I thought checking something out might be interesting.  I set up some HD movies to download on my secondary system that only has one hard drive.  Although not at full speed they began downloading much faster.  Three movies are all downloading on the single drive system faster than the one alone on the system with the Itunes media folder on a different drive.
Both systems are hard wired to the internet. 
Finding this thread made me very curious I was wondering if there would be a performance boost if I uninstalled Itunes, and re-installed it on the media drive.  I really wanted that drive to be storage only but it makes me wonder if it would give different results or the same problem from not being on the OS drive.
Both systems are running Windows 7, and both are able to download streaming content, large files, or movies from other sites relatively instantly.

Similar Messages

  • TS1398 Not able to download from iTunes store

    Not able to download from iTunes Store after making purchases.

    elaborate more, what happens when you try to download?  Any error messages?

  • I am trying to download from iTunes and when I clicked on the Sync button, it indicates that it is waiting to start and then says the sync failed.  what is the problem

    Trying to download from iTunes and when I clicked on the Sync button, it indicates that it is waiting to sync.  Then it comes back saying sync failed.  What is the problem ?

    Few questions..
    are you using windows or mac?
    what version of itunes are you using?
    have you EVER been able to successfully sync with itunes?
    what iOS version are you running on your phone?
    This is a great article for syncing with itunes. Good Luck
    http://support.apple.com/kb/HT1386?viewlocale=en_US

  • Volume too low on download from itunes store how to fix

    My download from itunes store won't play on my ipad at a decent volume.  How do I fix it? 
    Actually, I suspect the download itself is too low and fuzzy.  How do I reload?

    If you are having a problem with a song you downloaded from iTunes, you can report it to an iTunes worker and they will redownload the song for you for free.  Go to the song you bought and find where it says "report a problem".  Click on that, and you can explain your problem to an iTunes worker.

  • Error code -45054 from iTunes store when trying to purchase content

    Tried everything I could think of. Had already done a fresh install of OS Mavericks and this issue recently came up. Couldn't find any threads describing a fix so any help is appreciated.
    error code -45054 from iTunes store when trying to purchase content
    Specifically:
    "We could complete your iTunes store request
    An unknown error occurred (-45054)
    There was an error in the iTunes store. Please try again later"
    3 days later...same error code.

    Hello there, Tyger2204.
    The following Knowledge Base article offers up some great steps and additional reference links for troubleshooting issues connecting to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Feel free to begin with these recommended steps:
    Make sure your computer is up-to-date and meets the following requirements
    Make sure that you can access the Internet on your computer or device.
    Make sure that your computer meets the iTunes minimum system requirements.
    Make sure that your operating system is up to date:
    For Mac: Choose Apple () > Software Update to determine if updates are available for your computer.
    Troubleshoot issues on a Mac
    If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
    Update iTunes and Safari to the latest version.
    If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
    You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT1349 I have suddenly lost the whole of my iTunes library, with the exception of music that I have bought and downloaded from iTunes Store.  It was all there yesterday and I haven't altered anything, as far as I know!

    I have suddenly lost the whole of my iTunes library, with the exception of music that I have bought and downloaded from iTunes Store.  It was all there yesterday and I haven't altered anything, as far as I know!  I hope it's something quite simple?
    Apologies, but none of the communities listed seems to fit this question - so I'm taking pot luck!

    For music that you've purchased from Apple that are on your iPhone you should be able to copy to your computer's iTunes via File > Transfer Purchases. Also if you are in the US then you should be able to re-download past music purchases for free : http://support.apple.com/kb/HT2519
    For your own music that you've copied, then if you haven't got a backup on, for example, external drives or CDs/DVDs then you could see if any of the utilities mentioned in this old post still exist and work

  • HT1491 Don't remember the answers to security questions to download from iTunes Store?

    Don't remember the answers to security questions to download from iTunes Store?

    Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
    (74900)

  • How do i move music from iphone to pc - not all downloaded from itunes store?

    how do i move music from iphone to pc - not all downloaded from itunes store?

    iTunes includes an option to transfer content that was purchased from the iTunes Store from an iPod or iPhone, but this is for content that was purchased from the iTunes Store only.
    With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.
    This is one of the reasons why maintaining a backup of all your important data (including your iTunes library) stored on an external drive used for backup purposes only, or on other media such as CD or DVD is so important.

  • Movies download from itunes, but when download finishes, there is no movie among my video selections--like it either is hiding or was downloaded somewhere else.

    Movies download from itunes, but when download finishes, there is no movie among my video selections--like it either is hiding or was downloaded somewhere else.

    Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
    http://www.apple.com/emea/support/itunes/contact.html
    As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no.

  • Downloading from iTunes Store freezes Macbook Pro

    Whenever I activate a download from iTunes Store (either restart available downloads or try a new one) my computer freezes. No force-quit, no clicking with cursor. Only thing to do is hard restart. Everything is up-to-date (iTunes 8.0.2, Mac OS X 10.5.6) so I don't see that as the problem.
    Anyone with similar problems? More importantly, anyone know the fix?

    The solution with me was:
    Disconnect your internet connection open Itunes, wait for a minute and then connect again to internet and you will see that know it doesn't freeze, I know it is a really stupid solution but it works with my computer.
    After making everything (verify disk, permissions, etc...) this was the only solution.

  • Very SLOW movie downloads from iTunes Store

    I posted this in a different thread, but saw it was already answered. Thought I would post a new thread.
    Downloaded and installed 9.0.1. Still having EXTREMELY SLOW download speeds on any movie downloads. I am downloading "Troy" and at this time it will take 18,000 hours to download. Something definitely is not right.
    Songs download at their normal speeds. Movies take literally forever.
    So 9.0.1 did not correct the problem.

    I usually test around 5 as well, but sure enough I noticed a HUGE slowdown in my internet speed after an evening of downloading rentals last week. The slow speed (less than 1.5!) continued on after that and it took a tech support call to my ISP to get it "fixed".
    My guess - Qwest is "throttling" video-intensive internet use. Torrent or not.
    I believe Qwest automatically throttles any encrypted downloads but I don't know if AppleTV downloads are encrypted?
    My speed is back up around 5 again, and I will keep a close eye on it next time I rent.

  • Anyone experiencing extremely slow downloads from Apple?

    For the past 48hrs or so I've been unable to stream or download HD Video from iTunes store or iCloud on any of my devices, Apple TV's or Computers.
    Netflix, Amazon Prime, and other HD Streaming services unaffected.  Internet up and running 45Mbps connection, working great. only thing affected is content from Apple, specifically content purchased and on iCloud.  iCloud account fine, Apple ID account fine.  Can access Apple.com, iTunes Store, Apple Store, Communities, and content, however, streaming, downloads extremely slow, almost unresponsive....
    Is anyone aware of any slowdown issues, servers down, or other issues affecting access to content?
    You know because Apple is always so forthcoming on these issues!
    So far Ive found no mention of any issues in any of the communities....
    Thank You.

    Apparently Adobe is having server problems. Other users have reported problems today.
    "The Digital Publishing Services Team is investigating reports of publishing failures.  Teams are diligenty working on resolving the issue.", according to http://health.acrobat.com

  • How is it possible to cancel (not suspend) a video download from iTunes Store (iPad under iOs 6)? (I do not have sufficient storage space on my iPad)

    Hi,
    I am facing the following difficulty with my iPad (model MD369NF/A) under iOs 6.1.3.
    I have bought 2 videos on iTunes Store, but I do not succeed in downloading them: an error message mentions that iPas does not have enough storage capacity.
    As a matter of face, when I look at the way the storage is used, I find “Others” for around 10 Go (is there some king of reserved space for the downloading of videos from iTunes Store?), and only a very small number of Mo available.
    I would simply like to cancel the downloading of the 2 videos, and hope that it would free the "Others" storage space (in the hypothesis that "Others" is space reserved for videos once downloaded), but I do not manage to do it. I can suspend the downloading, but I do not see how to cancel it.
    Would you have a solution to propose ?
    Thanks in advance for your help,
    Nicolas

    Hey Nicolas36,
    Thanks for the question, and welcome to Apple Support Communities.
    The following article outlines issues with free space, capacity, and a large amount of "other" space. You'll want to connect your iPad to your computer with iTunes to follow the steps:
    iOS: 'Not enough free space' alert when trying to sync
    http://support.apple.com/kb/TS1503
    One symptom of this issue will be displayed in iTunes where the Capacity indicator for the iOS device will report a large amount of "Other" disk usage for the device. To resolve this issue:
    - Turn off the music or photo sync option in iTunes for the device.
    - Click Apply to sync the changes to the device.
    - Turn the music and photo sync options for the device on again.
    - Click Apply again to try to sync the device to iTunes.
    Thanks,
    Matt M.

  • The apps that are downloaded from itunes store are not getting installed pls help

    I am currently using the latest version of itunes. And i am using an iphone 3g ios 4.2.1 version. And whenever i am downloading any of the free application from itunes store from my pc the application is getting download properly and when i try installing it on my phone it gets installed but after installing there is a process of finishing sync when that appears the mark from that application disappears on its own and the app is not installed on the phone.
    Please help me
    Thank you

    Oooft thanks for rapid responce!!  It is same account as purchased app, defo compatible (3 of them used to be on ipod then disappeared)  and this is only computer I've ever used with ipod.  I also did a software update just incase and tried dragging and dropping them into device but it won't let me!!!!!  I will try the restictions thingy!

  • Slow downloading from iTunes

    Any idea why it takes 3 hours to download one 45 minute episode from iTunes? Do I need to change something in my settings?
    Thanks, Tracy

    In my case, at least, it has nothing to do with ISP throttling. I am able to download at from everywhere except the iTunes store. The problem is on their end, and it's ridiculous - especially when they advertise so heavily about the instantly availability of movies and music from iTunes store. They're unable to deliver the service they've advertised. It's no different than going to Blockbuster on a Saturday evening and finding them closed for no reason. And Apple will suffer the same fate Blockbuster did if they keep up providing crappy service.

Maybe you are looking for

  • IPod classic recognized by iTunes, but does not sync properly...

    When I sync (automatically or manually, I've tried both) my 160gb iPod on iTunes, the iPod says "Syncing" for a few moments before changing to "connected" (as if it were done syncing). My iTunes shows that the iPod is syncing, yet nothing happens. I

  • Creating next/previous buttons problem

    I am creating next & previous buttons on my main scene. I have created a scrolling photo gallery as well as a random button to randomly select images. I have a photos layer that has 15 images tagged in the AS "img1" "img2"....hopefully this all makes

  • [CS3, As] Par to the people

    Switching from Quark to Indy in work this weekend .  Other, more scary software in the mix, thus stress mixed with elation. No time for research, so this is a blatant brain-picking exercise. Is it possible to discover by script the "geometric bounds"

  • YouTube video plays fine, but video on some sites does not

    Shockwave Flash is set to 'Always Activate' but: -Some videos on www.eminiaddict.com say that a plugin is needed. -Videos on www.dickmorris.com are chunky and tiled. The above two play fine on IE.

  • Web server componets and OA Frame work processing

    can u plz differentiate the below terms? web listner java servlet engine java server pages OA frame work AOL/j bc4j java controller metadata UI defination uix Regards