Facebook crashes safari and chrome (as of today)
Today I was surprised to try to open facebook only so that my safari browser would shut down.
I tried loading the site in chrome - same problem - the site would partially load then immediately kill the tab.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.
Similar Messages
-
Problems with Facebook on safari and chrome
Since a few days i am unable to view Facebook on Safari or Chrome.
Just lines with text but no images only question marks.
On top of that unable to open Firefox ( says Unexisting Profile)Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive & clear caches.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward. -
Am not able to use facebook on my Iphone 4, softwareversion:iOS7.1, also tried to access through safari and chrome that i have installed it gives an error message saying: "safari could not open the page because server stopped responding", i tried network reset, reset the whole device, rebooting , changing airplane mode rebooting nothing fix the issue, but i can access other sites and google , am using Vodafone as my carrier with 2g network, when at home able to access facebook.com through wifi in safari requesting assistance thank you
If you can access Facebook while on Wifi at home, but you are unable to access it while away running on your carrier's 2G network, I could phone your carrier. You have already completed the Cellular Data troubleshooting for the iPhone, so any limitations keeping your from connecting to Facebook over cellular will have to be answered by your carrier.
-
I'm having problems with Safari and Chrome causing my MacBook Pro to crash almost daily when visiting some websites (e.g. ABCNews.com). It is happening more frequently after recent upgrade to 10.6.7, but has happened frequently since i bought this laptop. Not sure if it's an applet thing or not. Here's my problem details and system configuration output from the problem report:
Interval Since Last Panic Report: 411938 sec
Panics Since Last Report: 3
Anonymous UUID: 0E5C898A-B8EC-456E-AC10-7E68CF876088
Tue Apr 26 17:12:27 2011
panic(cpu 3 caller 0x2aab59): Kernel trap at 0x019db894, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x1cc23000, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x0103fdfa, ECX: 0x1cc23000, EDX: 0x00000568
CR2: 0x1cc23000, EBP: 0x01a4b838, ESI: 0x00007ff6, EDI: 0x1cc22530
EFL: 0x00010287, EIP: 0x019db894, CS: 0x00000008, DS: 0x1cc20010
Error code: 0x00000000
Backtrace (CPU 3), Frame : Return Address (4 potential args on stack)
0x1a4b648 : 0x21b510 (0x5d9514 0x1a4b67c 0x223978 0x0)
0x1a4b698 : 0x2aab59 (0x59aeec 0x19db894 0xe 0x59b0b6)
0x1a4b778 : 0x2a09b8 (0x1a4b790 0x1a4b8ac 0x1a4b838 0x19db894)
0x1a4b788 : 0x19db894 (0xe 0x48 0x10 0x19d0010)
0x1a4b838 : 0x19d8873 (0x1cc2251c 0x7f46793a 0xe 0x70cc)
0x1a4b8f8 : 0x19d476c (0x1a4b94c 0x1a4b950 0x1a4b954 0x1a4b944)
0x1a4b978 : 0x31fde0 (0x0 0xde23404 0x2 0x1a4b9dc)
0x1a4b9f8 : 0x3358c1 (0xde23404 0x2 0x7f467900 0xdaec680)
0x1a4ba28 : 0x3530ff (0xde23404 0x2 0x7f467900 0xdaec680)
0x1a4bbc8 : 0x359f00 (0x7f467900 0x1 0x0 0x1a4bc14)
0x1a4bc48 : 0x35b843 (0x1 0x0 0x0 0x0)
0x1a4bd68 : 0x35f5e5 (0x1c41d2b8 0x1 0x4b6ed4 0x2a358d)
0x1a4bd88 : 0x4b7e74 (0x1c41d040 0x0 0x0 0x0)
0x1a4be48 : 0x49f29d (0x1c41d040 0x0 0x1a4bec4 0x0)
0x1a4be78 : 0x49d345 (0xda37f80 0x1a4bec4 0x0 0x1a4bf54)
0x1a4bf18 : 0x49dac1 (0x1a4bf54 0xda37f80 0x13f77400 0x1)
0x1a4bf78 : 0x4f6075 (0xf7da2a0 0xd658208 0xedfeb64 0x0)
0x1a4bfc8 : 0x2a144d (0xd658204 0x0 0x10 0xf930fc4)
Kernel Extensions in backtrace (with dependencies):
com.cisco.nke.ipsec(2.0.1)@0x19d2000->0x1a40fff
BSD process name corresponding to current thread: Safari
Mac OS version:
10J869
Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: MacBookPro6,1 (Mac-F22589C8)
System uptime in nanoseconds: 25547555689859
unloaded kexts:
com.apple.iokit.IOUSBMassStorageClass 2.6.5 (addr 0x1a79000, size 0x45056) - last unloaded 20964611105017
loaded kexts:
com.paragon-software.filesystems.ntfs 82
com.Logitech.Control Center.HID Driver 3.3.0
com.symantec.kext.SymAPComm 11.1.2f17
com.cisco.nke.ipsec 2.0.1
com.symantec.kext.ips 3.2f8
com.symantec.kext.internetSecurity 1.3.2f5
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AGPM 100.12.19
com.apple.driver.AppleHDA 1.9.9f12
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.driver.IOBluetoothSCOAudioDriver 2.4.0f1
com.apple.driver.AudioAUUC 1.54
com.apple.driver.AppleUpstreamUserClient 3.5.4
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.CHUDUtils 364
com.apple.iokit.CHUDProf 366
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5
com.apple.GeForce 6.2.6
com.apple.driver.AppleGraphicsControl 2.8.68
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleIntelHDGraphics 6.2.6
com.apple.driver.AppleIntelHDGraphicsFB 6.2.6
com.apple.driver.AppleUSBTCButtons 200.3.2
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyboard 200.3.2
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AirPortBrcm43224 427.36.9
com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AppleUSBEHCI 4.1.8
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.driver.IOBluetoothHIDDriver 2.4.0f1 - last loaded 20852316721650
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.0f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.CHUDKernLib 365
com.apple.iokit.IOAudioFamily 1.8.0fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.iokit.AppleProfileFamily 41.4
com.apple.driver.AppleSMC 3.1.0d3
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.2.6
com.apple.NVDAResman 6.2.6
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.0f1
com.apple.driver.AppleUSBBluetoothHCIController 2.4.0f1
com.apple.iokit.IOBluetoothFamily 2.4.0f1
com.apple.driver.AppleUSBMultitouch 206.6
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.driver.AppleUSBMergeNub 4.1.8
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IO80211Family 314.1.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBFamily 4.1.8
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,1, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.57f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.9)
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Serial ATA Device: APPLE SSD TS128B, 113 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000I think a similar thing is happening to me on my 2011 MBAir running the latest updates on Yosemite (10.10.1).
First noticed issues on Chrome with websites like FB, Google Docs, some Apple support pages, Gmail, and other random sites. Chrome would show me the "Aw snap" page. Then tried resolving in Chrome by uninstalling extensions and creating a new profile with no luck. Then when I tested it on Safari, similar websites were crashing, except Safari threw up an error log immediately that looks a lot like the one above. The copied and pasted message is at the end of this post.
Then when I was editing a movie on iMovie, it started freezing up with no error messages or warning whenever I tried to edit a title manually.
It seems like a hardware issue, so I rebooted the Mac holding down D (I think) in order to get the hardware checker. Did that, no issues. Also tried repairing permissions.
If I'm seeing a pattern, I'd say that it was crashing on more complex websites like FB and Google Docs. Many other sites work fine, like this page I'm writing this post in, Google searches, etc.
I'm absolutely stumped on this one. The next thing I try will be to reinstall OS X, but I won't be able to do that for a while because it takes about 12 hours on my internet connection...
Any ideas??
Process: com.apple.WebKit.WebContent [459]
Path: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 10600 (10600.1.25)
Build Info: WebKit2-7600001025000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [445]
User ID: 501
Date/Time: 2014-11-19 12:57:05.477 -1000
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 2AF4D066-D406-789E-AF11-7910EE8B255B
Time Awake Since Boot: 170 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x0000000113dbbbee
VM Regions Near 0x113dbbbee:
mapped file 0000000113ceb000-0000000113d92000 [ 668K] r--/rwx SM=COW /Library/Fonts/Tahoma.ttf
--> mapped file 0000000113d92000-0000000113dc1000 [ 188K] r--/rwx SM=COW /Library/Fonts/Microsoft/Verdana.ttf
JS JIT generated code 000059fbc2800000-000059fbc2801000 [ 4K] ---/rwx SM=NUL
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libFontParser.dylib 0x00007fff8a8eaf65 TnameTable::FindName(unsigned short, unsigned short, unsigned short, unsigned short) const + 81
1 libFontParser.dylib 0x00007fff8a8eadea TnameTable::GetPostscriptName() const + 64
2 libFontParser.dylib 0x00007fff8a8eaba3 TSFNTFont::GetPostscriptName() const + 35
3 libFontParser.dylib 0x00007fff8a8eaa69 TArrayOfFontsWithUniquePostscriptNames::Append(TFont* const&) + 65
4 libFontParser.dylib 0x00007fff8a8e8983 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3181
5 libFontParser.dylib 0x00007fff8a8e7783 FPFontCreateFontsWithPath + 210
6 libCGXType.A.dylib 0x00007fff85c25931 create_private_data_with_path + 19
7 com.apple.CoreGraphics 0x00007fff8764be8f CGFontCreateFontsWithPath + 40
8 com.apple.CoreGraphics 0x00007fff8764ba95 CGFontCreateFontsWithURL + 377
9 com.apple.CoreText 0x00007fff897b5b8f CreateFontWithFontURL(__CFURL const*, bool) + 69
10 com.apple.CoreText 0x00007fff897b5a9d TCGFontCache::CopyFont(__CFURL const*, bool) const + 85
11 com.apple.CoreText 0x00007fff897b58d4 TBaseFont::CopyNativeFont() const + 86
12 com.apple.CoreText 0x00007fff897b5844 TBaseFont::CopyGraphicsFont() const + 26
13 com.apple.CoreText 0x00007fff897c9f1b CTFontCopyGraphicsFont + 97
14 com.apple.WebCore 0x00007fff91cbd67e WebCore::FontPlatformData::FontPlatformData(NSFont*, float, bool, bool, bool, WebCore::FontOrientation, WebCore::FontWidthVariant) + 110
15 com.apple.WebCore 0x00007fff91dbc412 WebCore::FontCache::createFontPlatformData(WebCore::FontDescription const&, ***::AtomicString const&) + 434 -
IPad keeps crashing when I try to access Google Adwords, crashes on safari and Chrome?
My iPad keeps crashing when I try to access Google Adwords? It crashes on Safari and Chrome?
If things doesn't improve, try (A) and (B)
(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset. -
Here goes...
1) I have a Macbook 2.2ghz (early 2008) running Leopard 10.5.8 which wont auto update (says it cant connect to internet even though it is - error says A networking error has occurred: timed out (-1001). Make sure you can connect to the Internet, then try again.) Network diagnostcs says that im connected to the intermet.
2) Also safari and chrome take ages to load pages when every time I open them (around 45 seconds) and then when they are running safari will randomly close and chrome will come up with the aw snap message for random pages (doesnt matter if its trying to loas flash or not).
Iv got Sophos anti virus which is saying theres no malware or viruses, also tried restartiing, re downloading chrome, deleteing my profile from chrome, exporting, deleting and then importing bookmarks and hardwiring the latop to the router. None of these fixed the issues.
Never had these issues and they are really getting on my nerves! Any help would be appreciated.Thanks but just tried and does nothing, i read somewhere it could be to do with proxy settings? even though though i havnt changed them?? couldnt work out how to do it on a mac, could this be the problem?
-
Safari and Chrome shutting down
Safari and Chrome shuttingdown what to do?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Safari and chrome have mal wear. How do i get rid of it?
safari and chrome have mal wear. How do i get rid of it?
There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Safari and Chrome keep quitting running under Yosemite
I'm running Yosemite OS 10.10.1 with Safari 8.0 or Chrome 39 on an iMac. I walk away for a short while and both have quit when I get back. I am still connected to the internet and there are no messages on the screen. What's up with that? It's been doing this for about a week.
Problem description:
Safari and Chrome browsers quit on their own with no error message
EtreCheck version: 2.1.6 (109)
Report generated January 26, 2015 at 3:25:47 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2012) (Technical Specifications)
iMac - model: iMac13,1
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 23:0:32
Disk Information: ℹ️
APPLE HDD HTS541010A9E662 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (817.11 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Western Digital My Passport 07A8 1 TB
EFI (disk1s1) <not mounted> : 210 MB
My Passport (disk1s2) /Volumes/My Passport : 999.83 GB (263.92 GB free)
Hewlett-Packard PSC 2170 Series
Tablet PTK-640
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Remove]
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.wacom.kext.wacomtablet (6.3.9 - SDK 10.9) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.wacom.wacomtablet.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.genieo.completer.download.plist Adware! [Remove]
[loaded] com.genieo.completer.ltvbit.plist [Support]
[running] com.genieo.completer.update.plist Adware! [Remove]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.296 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.287
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 [Support]
Safari Extensions: ℹ️
Omnibar [Installed] Adware! [Remove]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
WacomTablet [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 182.23 GB
Destinations:
My Passport [Local]
Total size: 999.83 GB
Total number of backups: 106
Oldest backup: 2013-07-30 04:14:14 +0000
Last backup: 2015-01-26 22:42:19 +0000
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 182.23 GB X 3)
Top Processes by CPU: ℹ️
9% mds
3% WindowServer
1% taskgated
0% Microsoft Excel
0% launchd
Top Processes by Memory: ℹ️
395 MB Adobe Illustrator
301 MB com.apple.WebKit.WebContent
283 MB thunderbird
232 MB WindowServer
189 MB softwareupdated
Virtual Memory Information: ℹ️
96 MB Free RAM
3.73 GB Active RAM
3.66 GB Inactive RAM
1.08 GB Wired RAM
53.77 GB Page-ins
3 MB Page-outs
Diagnostics Information: ℹ️
Jan 25, 2015, 04:25:52 PM Self test - passed
Jan 25, 2015, 03:00:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Inkjet6_2015-01-25-150027_[red acted].crash
Jan 25, 2015, 03:00:23 PM /Library/Logs/DiagnosticReports/Inkjet6_2015-01-25-150023_[redacted].crash -
Sessions not working in Firefox, Safari and Chrome, but working in iexplore
Hi,
I have been running Tomcat 5.0.18 jdk 1.4. and have just upgraded to Tomcat 6.0.24 jdk 1.6..
I have an app that you need to log on to in a jsp page. When succesfully logged in it redirects to a framed page with 3 pages in it.
All elements of that framed page check for a valid session, if there is one, it displays itself, if not, it redirects back to the log on screen.
This has worked fine for years in all browsers. But since upgrading, in Firefox, Safari and Chrome, when the parent framed page jsp checks for a session, its fine, it passes, but when the other sub-frame pages check for a session, it comes back as a new session, i.e. its not picking up the session that has just been validated and redirects to the login page. Iexplore still works fine. i.e. all 3 pages validate ok.
Any ideas why these browsers are not pickng up the session?As a test, try putting an empty JSP in front of it that triggers the session to be created, and then redirects (with a HTTP meta refresh for example) to the frameset jsp to see if that fixes anything.
If that fixes it, then I guess the pages load too quickly. -
Safari and Chrome Hogging Memory to Play Video
Safari and Chrome Start to hog up most of the processor. the videos start out of but after a while the proccessor jumps up to 100% then make the video out of sync with th audio. The Audio will play fine. Once it starts The Processor will cycle up and down until the video is stopped. also I noticed the when transfering any file to and from a USB Stick it takes along time now.
This is what is going on with no video playing.
7/22/13 1:36:06.693 PM com.nds.pcshow: Created socket (3)
7/22/13 1:36:06.693 PM com.nds.pcshow: Set SO_REUSEADDR 1
7/22/13 1:36:06.693 PM com.nds.pcshow: Set SO_REUSEPORT 1
7/22/13 1:36:06.693 PM com.nds.pcshow: bind to 0.0.0.0:1900
7/22/13 1:36:06.693 PM com.nds.pcshow: Starting child process!!!!!!!!!!.
7/22/13 1:36:07.109 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
7/22/13 1:36:07.160 PM configd: network configuration changed.
7/22/13 1:36:07.204 PM applepushserviced: <APSCourier: 0x7fcc8b447c10>: Stream error occurred for <APSTCPStream: 0x7fcc8c83aee0>: The operation couldn’t be completed. Socket is not connected
7/22/13 1:36:07.234 PM applepushserviced: <APSCourier: 0x7fcc8b447c10>: Stream error occurred for <APSTCPStream: 0x7fcc8c83aee0>: The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 2.)
7/22/13 1:36:07.237 PM applepushserviced: <APSCourier: 0x7fcc8b447c10>: Stream error occurred for <APSTCPStream: 0x7fcc8c84b370>: The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 2.)
7/22/13 1:36:13.397 PM configd: network configuration changed.
7/22/13 1:36:13.571 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Probe
7/22/13 1:36:13.572 PM UserEventAgent: CaptiveNetworkSupport:CaptiveStartDetect:2343 Bypassing probe on LDGUEST because it is protected and not on the exception list
7/22/13 1:36:13.572 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Unknown
7/22/13 1:36:13.578 PM configd: network configuration changed.
7/22/13 1:36:18.882 PM rpcsvchost: sandbox_init: com.apple.msrpc.netlogon.sb succeeded
7/22/13 1:37:46.659 PM Mail: Using V2 Layout
7/22/13 1:37:48.755 PM SyncServer: [0x7fc5d9c17080] |DataManager|Warning| Client com.apple.DotMacSync image file path /System/Library/PreferencePanes/Mac.prefPane/Contents/Resources/Internet.tiff does not exist.
7/22/13 1:37:48.758 PM SyncServer: [0x7fc5d9c17080] |DataManager|Warning| Client com.yahoo.70:cd:60:78:53:6c image file path /System/Library/PrivateFrameworks/YahooSync.framework/Resources/Yahoo! Sync.app/Contents/Resources/y_logo_mac_1.png does not exist.
7/22/13 1:38:06.763 PM mDNSResponder: 42: Could not write data to client because of error - aborting connection
7/22/13 1:38:06.768 PM mDNSResponder: 42: DNSServiceGetAddrInfo v4v6 ytimg.l.google.com.
7/22/13 1:38:21.815 PM com.apple.mdworker.pool.0: I/O error : encoder error
7/22/13 1:38:22.251 PM mdworker: *** Failed to decode 8bi data, treating as binary
7/22/13 1:38:22.254 PM mdworker: *** Failed to decode 8bi data, treating as binary
7/22/13 1:38:22.435 PM mdworker: *** Failed to decode 8bi data, treating as binary
This is what is going on when Video is playing
7/22/13 1:41:18.771 PM Yahoo! Sync: Unable to load nib file: MainMenu, exiting
7/22/13 1:53:45.739 PM com.apple.SecurityServer: Session 100030 created
7/22/13 1:53:46.821 PM login: USER_PROCESS: 1739 ttys000
7/22/13 1:58:24.693 PM login: DEAD_PROCESS: 1739 ttys000
7/22/13 2:10:09.258 PM PluginProcess: REQUIRE_NO_ERR failure: 0xe00002d7 - file: /SourceCache/IOBluetoothFamily/IOBluetoothFamily-4080.4.17/Core/Framework/Core/ Device/IOBluetoothDeviceConfigUserLib.m:446
7/22/13 2:10:09.264 PM [0x0-0xe00e0].com.apple.Safari: 2013-07-22 14:10:09.245 PluginProcess[1777:23b07] REQUIRE_NO_ERR failure: 0xe00002d7 - file: /SourceCache/IOBluetoothFamily/IOBluetoothFamily-4080.4.17/Core/Framework/Core/ Device/IOBluetoothDeviceConfigUserLib.m:446
7/22/13 2:12:14.825 PM [0x0-0x120120].com.ibm.lotus.Notes: [068C:0005-B1982000] 07/22/2013 02:12:14 PM 00:81Safari and Chrome Start to hog up most of the processor. the videos start out of but after a while the proccessor jumps up to 100% then make the video out of sync with th audio. The Audio will play fine. Once it starts The Processor will cycle up and down until the video is stopped. also I noticed the when transfering any file to and from a USB Stick it takes along time now.
This is what is going on with no video playing.
7/22/13 1:36:06.693 PM com.nds.pcshow: Created socket (3)
7/22/13 1:36:06.693 PM com.nds.pcshow: Set SO_REUSEADDR 1
7/22/13 1:36:06.693 PM com.nds.pcshow: Set SO_REUSEPORT 1
7/22/13 1:36:06.693 PM com.nds.pcshow: bind to 0.0.0.0:1900
7/22/13 1:36:06.693 PM com.nds.pcshow: Starting child process!!!!!!!!!!.
7/22/13 1:36:07.109 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
7/22/13 1:36:07.160 PM configd: network configuration changed.
7/22/13 1:36:07.204 PM applepushserviced: <APSCourier: 0x7fcc8b447c10>: Stream error occurred for <APSTCPStream: 0x7fcc8c83aee0>: The operation couldn’t be completed. Socket is not connected
7/22/13 1:36:07.234 PM applepushserviced: <APSCourier: 0x7fcc8b447c10>: Stream error occurred for <APSTCPStream: 0x7fcc8c83aee0>: The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 2.)
7/22/13 1:36:07.237 PM applepushserviced: <APSCourier: 0x7fcc8b447c10>: Stream error occurred for <APSTCPStream: 0x7fcc8c84b370>: The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 2.)
7/22/13 1:36:13.397 PM configd: network configuration changed.
7/22/13 1:36:13.571 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Probe
7/22/13 1:36:13.572 PM UserEventAgent: CaptiveNetworkSupport:CaptiveStartDetect:2343 Bypassing probe on LDGUEST because it is protected and not on the exception list
7/22/13 1:36:13.572 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Unknown
7/22/13 1:36:13.578 PM configd: network configuration changed.
7/22/13 1:36:18.882 PM rpcsvchost: sandbox_init: com.apple.msrpc.netlogon.sb succeeded
7/22/13 1:37:46.659 PM Mail: Using V2 Layout
7/22/13 1:37:48.755 PM SyncServer: [0x7fc5d9c17080] |DataManager|Warning| Client com.apple.DotMacSync image file path /System/Library/PreferencePanes/Mac.prefPane/Contents/Resources/Internet.tiff does not exist.
7/22/13 1:37:48.758 PM SyncServer: [0x7fc5d9c17080] |DataManager|Warning| Client com.yahoo.70:cd:60:78:53:6c image file path /System/Library/PrivateFrameworks/YahooSync.framework/Resources/Yahoo! Sync.app/Contents/Resources/y_logo_mac_1.png does not exist.
7/22/13 1:38:06.763 PM mDNSResponder: 42: Could not write data to client because of error - aborting connection
7/22/13 1:38:06.768 PM mDNSResponder: 42: DNSServiceGetAddrInfo v4v6 ytimg.l.google.com.
7/22/13 1:38:21.815 PM com.apple.mdworker.pool.0: I/O error : encoder error
7/22/13 1:38:22.251 PM mdworker: *** Failed to decode 8bi data, treating as binary
7/22/13 1:38:22.254 PM mdworker: *** Failed to decode 8bi data, treating as binary
7/22/13 1:38:22.435 PM mdworker: *** Failed to decode 8bi data, treating as binary
This is what is going on when Video is playing
7/22/13 1:41:18.771 PM Yahoo! Sync: Unable to load nib file: MainMenu, exiting
7/22/13 1:53:45.739 PM com.apple.SecurityServer: Session 100030 created
7/22/13 1:53:46.821 PM login: USER_PROCESS: 1739 ttys000
7/22/13 1:58:24.693 PM login: DEAD_PROCESS: 1739 ttys000
7/22/13 2:10:09.258 PM PluginProcess: REQUIRE_NO_ERR failure: 0xe00002d7 - file: /SourceCache/IOBluetoothFamily/IOBluetoothFamily-4080.4.17/Core/Framework/Core/ Device/IOBluetoothDeviceConfigUserLib.m:446
7/22/13 2:10:09.264 PM [0x0-0xe00e0].com.apple.Safari: 2013-07-22 14:10:09.245 PluginProcess[1777:23b07] REQUIRE_NO_ERR failure: 0xe00002d7 - file: /SourceCache/IOBluetoothFamily/IOBluetoothFamily-4080.4.17/Core/Framework/Core/ Device/IOBluetoothDeviceConfigUserLib.m:446
7/22/13 2:12:14.825 PM [0x0-0x120120].com.ibm.lotus.Notes: [068C:0005-B1982000] 07/22/2013 02:12:14 PM 00:81 -
Missing quicktime plug-in in Safari and Chrome
Go to this page: http://docs.autodesk.com/NINVFUS/S3/ENU/index.html and click Essentials Videos then click any title. In Safari and Chrome, I (and others) get Missing Plug-in.
I've tried using Pacifist with OSXUpdCombo10.8.2 to install quicktime. I tried copying the quicktime plugin to the library. I tried installing Perian. Still no joy.
Any suggestions before I reinstall OS?
Thanks!pmilleradsk wrote:
Go to this page: http://docs.autodesk.com/NINVFUS/S3/ENU/index.html and click Essentials Videos then click any title. In Safari and Chrome, I (and others) get Missing Plug-in.
I've tried using Pacifist with OSXUpdCombo10.8.2 to install quicktime. I tried copying the quicktime plugin to the library. I tried installing Perian. Still no joy.
Any suggestions before I reinstall OS?
Thanks!
I don't believe that reinstalling will help. I have no problems with 10.8.3 so try installing the Combo update of that if you want, but I get the same as you on that particular website, yet have had no problems with any other website. May be it's made for Windows IE. Reinstalling the entire OSX would be pretty drastic.
Contact the hosts of that website first and ask them.
Cheers
Pete -
I cannot get on-line with Firefox. It simply will not open any page. I'm told it cannot make a connection. And yet both Safari and Chrome work fine, hence it is not a connection problem.
Moreover, when I started with Chrome, it offered me the option to export bookmarks, but only from Safari. Firefox never appeared in the import box
I was using Firefox 4.01. I tried to download the new version, dragged it to Applications, but 4.01 remains in situ. I work on a MacBook Pro running 10.6.8Cannot connect after upgrading Firefox
* https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox
Firefox cannot load websites but other programs can
* https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can
Check and tell if its working. -
Osmf Flash Player will not display images in safari and chrome
In OSMF player, I am using image to display as thumbnail before playing video.
Image is displaying properly in IE and Firefox but I am getting error in safari and chrome.
Error of flash player:
ArgumentError: Invalid parameter passed to method
at org.osmf.traits::LoadTrait/setBytesLoaded()
at org.osmf.elements.loaderClasses::LoaderLoadTrait/onContentLoadProgress()
ArgumentError: Invalid parameter passed to method
at org.osmf.traits::LoadTrait/setBytesLoaded()
at org.osmf.elements.loaderClasses::LoaderLoadTrait/loadStateChangeStart()
at org.osmf.traits::LoadTrait/setLoadState()
at org.osmf.traits::LoadTrait/onLoadStateChange()
at flash.events::EventDispatcher/dispatchEventFunction()
at flash.events::EventDispatcher/dispatchEvent()
at org.osmf.traits::LoaderBase/updateLoadTrait()
at Function/<anonymous>()
Please help me in resolving this issue. This error occurs with some specific image url's only<table width="969" border="1">
<tr>
<td colspan="3"><object id="Portfolio" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" width="500" height="450">
<param name="movie" value="Flash/Portfolio.swf" />
<param name="quality" value="high" />
<param name="wmode" value="opaque" />
<param name="swfversion" value="9.0.45.0" />
<!-- This param tag prompts users with Flash Player 6.0 r65 and higher to download the latest version of Flash Player. Delete it if you don’t want users to see the prompt. -->
<param name="expressinstall" value="Scripts/expressInstall.swf" />
<param name="LOOP" value="false" />
<!-- Next object tag is for non-IE browsers. So hide it from IE using IECC. -->
<!--[if !IE]>-->
<object type="application/x-shockwave-flash" data="Flash/Portfolio.swf" width="500" height="450">
<!--<![endif]-->
<param name="quality" value="high" />
<param name="wmode" value="opaque" />
<param name="swfversion" value="9.0.45.0" />
<param name="expressinstall" value="Scripts/expressInstall.swf" />
<param name="LOOP" value="false" />
<!-- The browser displays the following alternative content for users with Flash Player 6.0 and older. -->
<div>
<h4>Content on this page requires a newer version of Adobe Flash Player.</h4>
<p><a href="http://www.adobe.com/go/getflashplayer"><img src="http://www.adobe.com/images/shared/download_buttons/get_flash_player.gif" alt="Get Adobe Flash player" width="112" height="33" /></a></p>
</div>
<!--[if !IE]>-->
</object>
<!--<![endif]-->
</object></td>
</tr> -
I have just bought an iPad, partly to check that my websites work OK on mobile devices. When I load a page with several jpgs (e.g. one 1920x720, then 8-10 800x800px), only the first few are shown. If I remove the large one, that sometimes fixes the problem. Behaviour is similar for Safari and Chrome. Is this a website issue or iPad?
Sorry, I didn't make myself clear. I'm using a new Wordpress theme that is meant to be responsive. The large image is for a header, than you scroll down to see the rest, one by one. Some one the pages work OK on my iPad, typically the old ones where the maximum image size was 500 x 500. It's the new pages and those I've updated that are causing the problem. On the iPad the large image loads, then a couple of the small ones become visible as I scroll down, but then darkness (rather like my knowledge level).
Being new to IOS and iPads, I'm trying to work out whether I should be looking here, or amongst the Wordpress stuff for a solution.
Here's the website with its new theme: http://www.new-zealand-pictures.com/
Maybe you are looking for
-
Problem in BDC: Not Picking the second entry of file
Dear Friends, I have been working on a BDC and have been facing a problem. This code uploads the first entry of my file properly but repeats the same entry again second time, doesn't refresh or take the second entry of the file. Please have a look at
-
The voice mail does not come as attachment for new users
Hi, We have installed the unity 7.0 as the unified messaging, the existing exchange was 2007, everything was working fine, now we have got exchange 2010, and the new users to be added are in the new exchange 2010, but in the same container. so we tri
-
Server won't rejoin pool in VM Manager 3.1.1 after reboot.
Hello all, I am running Oracle VM Server and manager 3.1.1 and in the course of setting it up, I had to manually reboot the server. Now since iIhave restarted them - they are on two separate pieces of hardware- I can see in the manager, the server, b
-
User Usage Tracking History Link not visible in Reports
Hi All, I want to create reports based on user usage login details by using the user usage tracking history link in report section.But presently i do not find the link there.May i know what can be the problem behind this issue? Thanks in advance, Man
-
Dynamically establish auditing on a schema tables?
Hello, I need to create a script for dynamically to audit the DML (insert, update etc) on a schemas (all the tables) of a database. This data should be stored in a separate tablespace. how can i accomplish this? Thank you for your help.