FaceTime freezes when same room has no problems. The picture is high resolution. There are no freezes when calling my daughter's iPad but the picture is lower resolution. Can I troubleshoot this?

FaceTime freezes when I call my son's iPad. Calling his iPhone in the same room has no problems. The picture is high resolution. There are no freezes when calling my daughter's iPad but the picture is lower resolution. Can I troubleshoot this?

Thanks Mario, but I tried everything there before posting my question. I may not have been clear in my question since I accidently recorded the whole question as the title and tried to edit. In brief: I have no trouble connecting with my daughter's iPad or my son's iPhone. However, his iPad is sending much higher resolution pictures and we disconnect after about a minute. Oddly, he can hear and see me while my screen first freezes, then goes black and gives me a message of "reconnecting" until it quits trying and shows the buttons to end or redial. The picture quality difference is what is leading me to believe it is bandwidth related. However, I get anywhere from 5 to 10 MB download speeds; usually closer to 10. Last summer, I had 4 granddaughters on their iPads, a grandson on his gaming device and me on cell phone or pc, all using the bandwidth at once with no complaints. If there is a way to lower his outgoing resolution, I think that would help.

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DSLR [email protected]
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