FaceTime Hd Camera broken

I've had my MacBook Pro computer for a little over 18 months now, and it seems that the FaceTime Hd Camera has been turned off or is not working (it is built in to the computer). It doesn't work in FaceTime, iMovie, or Photo Booth, and when I open Photo Booth it says "No camera connected". The green light next to the camera also does not turn on when opening any of those applications. Is there any way to turn on the camera or is it permenantly broken? Thanks!

http://support.apple.com/kb/ht2090

Similar Messages

Facetime HD camera blurry? (early 2011 iMac)

Using Photobooth and iChat, I'm comparing the camera in my new early-2011 iMac (27" i7) with the camera on my older, late-2007 model iMac. The newer camera simply looks ... blurry to me. Both if I'm up-close or sitting far back from the camera. Hard to tell objectively if it's "broken" or not, or if the new camera is just un-satisfyingly "softer". Anyone noticing the same thing on theirs? i won't keep these up forever, for but now here is the "same" pic (computer in the same location, anyway) from the old and new iMac. Notice more details in the older pics, in the hair, cat bed, eyes, etc.
Old iMac first :
And now the new iMac :

Anyhow, I took the new iMac into the Apple Store today and set it up side-by-side with an equivalent computer. There was a detectable difference, my iMac wouldn't get as sharp a picture as the store's computer. The exposure balance (?) on the store's computer was also superior (my camera had extra-dark blacks or was easily over-exposed). The Apple Store guy said he hadn't seen this problem before. They can't easily repair the cameras because I guess they're so integrated with the LCD display, he said the only logical thing to do on a new computer is return it and order a new one.
While waiting for my Apple Store appointment I tried out a number of the floor computers with the new Facetime HD camera. Even when comparing comparable computers (same lighting set up / facing the same direction in the store) some of the cameras were noticeably better than others. I didn't wipe off the store cameras, so maybe there was public smudging going on ( ! ), but a couple machines has a really nice, crisp picture and great colours. Most of the others looked fine. A few were, to my eye, "below average". One (a 2011 Macbook Pro) seemed almost as bad as mine.

Macbook Air (mid-2011) Facetime HD Camera stops working after waking from sleep

Hi, for the past week or so (no more than a week), my computer has not been able to connect to my built-in camera. I have a mid-2011 Macbook Air (running version 10.7.5) and a Facetime HD Camera (version 6.46). I don't usually restart my computer unless I am having issues with it being slow or freezing and so usually just close the top of my laptop when I am sleeping or at work. When I wake my computer up and attempt to use Skype, Photobooth, or Facetime, I cannot connect to the camera. Restarting my computer fixes this issue but that's as far as I've gotten since I am not very tech savvy and do not want to do anything to jeopardize the data and documents stored on my Air (I'm in school so losing anything would be very stressful for me). I have gone into the System Information in my Utilities folder and my camera is listed under the USB tab but my computer refuses to connect unless I restart it.
Any suggestions or help would be greatly appreciated! Thanks in advance!

my computer has not been able to connect to my built-in camera
iSight is the built-in camera.
Help here > How to Troubleshoot iSight

MacBook Air 2013 with Mavericks 10.9.1 has Facetime HD Camera issues

Hi, I've been using a new 2013 MacBook Air with 10.9.1 for the last 3 weeks (I used to have a 2010 Macbook Pro 15 with Mavericks) and the Facetime HD camera is having issues being detected by different applications.
In my case I mainly use Google Hangouts, Skype, and sometimes Facetime. The problem lies on that the camera sometimes works and sometimes it doesn't.
I usually reboot the camera with 'sudo killall AppleCameraAssistant' and that makes it work, but it shouldn't be like that.
Please note that this was not happening with my 2010 MacBook Pro with Mavericks. I changed to this new 2013 MacBook Air only 3 weeks ago. Nevertheless, people that I work with (who use retina macbooks with Mavericks) are not having this issue.
Last week I had to install a plugin (in chrome) for a new online site similar to Hangouts called BlueJeans. Bluejeans very seldomly recognizes the cam, only when I reboot it with the 'line' above or reboot the machine. The people I work with didn't have any issues, so I suspect this has to do with 2013 MacBook Air's Facetime HD cameras which might be different to the rest, or too new on the market.
It's as if when I start using it in Hangouts and then hang, later it might not work in Skype, or viceversa.
If you can help, that'll be great, and I appreciate it. Nevertheless, I feel Apple must take care of this in the next Mavericks update (many people are having camera issues).
Jimmy

Hi Jal1980
I had the same pb...
On my MacBook Pro Mid 2012 I Had a problem with my video on skype, facetime, photoboot....
I have tried all the solution offered in every forum and never got to a satisfying result. I downgraded to mountain lion from mavericK without result. I reseted the Pram or SMC (I forgot), and other things, I played with the plugin /Library/CoreMediaIO/Plug-Ins/DAL/, I tried several version of skype.... NONE of this solution worked....
Until that day a friend came to my place and installed AppleJack for Mac, a free software (http://download.cnet.com/AppleJack/3000-2094_4-40293.html) that totally solved this issue amongst others...
Here is the full page of the program http://applejack.sourceforge.net/man.html
And here quick instructions on how to use the program. Have fun!
Restart your computer. After you hear the startup chime, press and hold down the
Cmd and s keys together (this will put you in single user mode). You should soon get a Terminal-type screen with a dramatic garble of indecipherable messages and a shell prompt that looks something like [root#]
2. Now, type applejack at the prompt. (If you’ve installed applejack manually, or have not created an alias to applejack for the root user, you may have to enter the full path to the script at the prompt.) You will be guided through a series of steps that will repair your drive and delete possibly corrupted files. Options are selected by typing the number corresponding to the task you want to perform, and then hitting the return key. For example, when you see a few different options, like this:
[1] Option One [2] Do something else [3] Another task [4] A useful task
From time to time, in interactive mode, you will be asked to answer yes or no to a question. To answer yes, type y and hit the return key. To answer no, type n and hit the return key.
An advantage of using the interactive mode instead of auto mode is that you are given options for also cleaning out user-level caches and preference files. If you would like to clean out your main admin user caches, for example, you will need to use interactive mode.
3. Auto mode: If you want to leave
applejack to do it’s own thing, just choose option [a] when the script starts. You can also start right up in auto mode by typing: applejack auto at the prompt. applejack will run through all the basic cleanup tasks in order. Alternatively, you can also type applejack auto restart which will tell applejack to do the cleanup tasks and then automatically restart your computer. Other options are: applejack auto shutdown which tells AppleJack to shut down the computer after running its tasks, or applejack AUTO shutdown which tells AppleJack to run automatically in "deep cleaning" mode (see above) and then shut down.
I hope this helps. It completely solved my issue.

My Facetime HD Camera is not working on my MacBook Pro 15" Retina Display.

I pruchased Macbook Pro 15" Retina Display on 27 Aug, 2012. But the Facetime HD Camera is not wotking. It's black screen when turn on Webcam in Yahoo or Skype. With Facetime, the Facetime Icon just animated but also dimmed after that. For all cases, the Green Led turn on. I have reinstalled OSX Mountain Lion, Resetted SMC ... but still not working. Is there anyone has some issue ? How do I know it's Hardware Failure or just OSX bug ? Please advise? Many thanks

Try an SMC reset (instruction here). Make sure you read the instructions for the right system, I'm assuming yours would fall under "Resetting the SMC on Mac portables with a battery you should not remove on your own."
If that doesn't work, the errors you're referencing are usually hardware based. I'd try in another user to make sure it's not an application error (hesitant that this would work as you're saying that the error occurs in multiple apps), but if the SMC doesn't work, I'd recommend making an appointment to get it looked at.

RMBP Late 2013 Facetime HD Camera Not Working

Hi there,
I have my rMBP since the end of December. When I got it, i needed to update the OS X to 10.9.1. I don't recall if i tried the FaceTime HD Camera later or before the system update, but i'm sure it was working back then.
Now it doesn't work. At least it isn't stable. Some time it works, but very little times. When i turn up the PhotoBooth or any other software (Skype, Messages), the greenlight starts to blink repeatedly and that's about it. I can't see nothing besides black image.
I've been reading in questions simillar to mine it this forum and others, but it seems people with a problem similiar to mine only happened in OS X 10.8.4.
I read in a post ( https://discussions.apple.com/message/24030755#24030755 ) that updating the AppleCamera.plugin, located at /Library/CoreMediaIO/Plug-Ins/DAL/ would do the trick. I've tried that, but with no results.
I've also performed a hardware diagnostics test. Didn't have any warning or error. Seems the hardware (the webcam in this case), is running just
fine. If anyone is interesting to perform the same test: http://support.apple.com/kb/HT5781
Any suggestion or help would be very thankful.
Regards,
Shadas.

Apparently I was able to solve the problem. The only thing i do was to uninstall Skype. It seems to have solved. I'm not sure if this happen cause i had installed the Skype through brew cask and therefore I probably didn't have the most recent version of Skype.

Built-in Facetime HD camera not working

My MacBook Pro Retina's (mid 2012) build in camera just works sometimes. After doimg many SMC resets or killing VDCAssistan processes, I've realized that the problem boils down to the device name of the camera.
Here's the situation. When you open System Information and look at the USB section, you're normally supposed to see
"Apple FaceTime HD Camera"
But when the camera is not working in Facetime, Photobooth or Skype the name I see in my USB device list is ViMicro USB Camera(358boot) and the device is identified as
Vimicro USB Camera(358boot):
Product ID:          0x3580
Vendor ID:          0x0ac8 (Z-Star Microelectronics Corporation)
Version:           0.10
Speed:          Up to 480 Mb/sec
Manufacturer:          Vimicro
Location ID:          0x1a110000 / 3
Current Available (mA):          500
Current Required (mA):          500
That is a clear indication that OS somehow uses a trick to identify this camera as Apple Facetime HD. I was first concerned that iy was a hardware issue, but then I'm convinced that all the applications look for a "Facetime HD Camera"
14.08.2013 11:24:42,642 VDCAssistant[408]: VDCAssistant: Found a camera (0x1a1100000ac83580) , but was not able to start it up (0xe00002c0 -- (iokit/common) no such device)
14.08.2013 11:24:42,642 VDCAssistant[408]: VDCAssistant::DeviceArrived Got error (0xe00002c0), waiting to see if the device shows up again
I'm pretty sure that this is a software issue and started after upgrading to 10.8.4 from 10.8.3 I'm looking forward for apple to fix this. All other remedies are just temporary and does not fix the issue

The problem arises from permission problems on the files/devices the VDCAssistant process tries to access. It's always a good idea to do a "Check Permissions" with Disk Utility on the startup disk after every version update.

Facetime HD camera not working

Hi,
I have 15 inch Macbook Pro OSX(10.7.5) early 2011 model. My built in camera stopped started working. None of the applications are working required camera(Photo Booth, FaceTime, Hangout etc.).
I tried 'sudo killall VDCAssistant'. But it showed the message 'No matching processes were found'.
I also tried PRAM resetting but it is still not working. Now in USB it is showing below informations under FaceTime HD Camera (Built in):
Product ID: 0x8509
Vendor ID: 0x05ac (Apple Inc.)
Version: 5.16
Serial Number: CC*******KL0
Speed: Up to 480 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0xfa200000 / 6
Current Available (mA): 500
Current Required (mA): Unknown (Device has not been configured)
Please help. I am feeling very bad.
<Edited by Host>
Than

kousikm wrote: ... Do Apple Store fix laptops?
Yes. Click → Contact info for Apple's MacBook Pro Support or Apple Authorized Service Provider.
Message was edited by: EZ Jim
Mac OSX 10.10

Windows 7 driver for FaceTime HD camera

Hi,
I have a Mid 2012 MacBook Air (13-inch) on which I'm running a Windows 7 Pro virtual machine using Oracle's VirtualBox. That's all working fine but I need to use a webcam for a bit of software that will only run on Windows.
I've been able to share the built-in FaceTime HD camera through to the Windows VM which detects it and tries to install the device, but Windows doesn't have the required drivers.
I've done a few searches but keep coming across instructions for BootCamp (which I'm not using) or pages of random GoogleAds pretending to be links to drivers that dont' actually exist.
Does anybody know where I can pick up a compatible driver?
Thanks,
Joe

Thanks, I've been checking there too... but I don't have any problem with VirtualBox.
My problem is that there isn't an obvious (working) driver for 64-bit Windows 7 Pro to use the FaceTime HD Camera that came built in to my MacBook Air 5.2.
From what I can tell, people running under Parallels have exactly the same problem. It's an Apple/Microsoft issue, not a VBox or Parallels one.
VBox is able to pass the camera through to the VM and Windows does detect it and attempt to install drivers, but it doesn't find any and can't complete the config.
Searching Windows Update for drivers gives nothing.
I've manually extracted and installed AppleiSightInstaller64.exe from the BootCamp update for the MacBook Air 5.2 but Windows doesn't recognise the resulting drivers as valid for this device. Forcing the device to use them anyway gives an error:
Again, others have reported similar with both Parallels and VBox.

Facetime Default Camera

Hi Guys,
i have an macbook pro 13" (late 2012), running Yosemite with latest Updates. Its attached to an 24" LED Cinema Display and the lid is closed - i just use the external monitor.
My Problem is: Everytime, FaceTime opens because i receive a video call, it choose the inbuilt isight (which because of closed lid) is deactived. then i have to manually choose the LED Cinema Display iSight in the Facetime -> Video Menu and can accept the Call. To be honest, it drives me crazy Because in the meanwhile, it keeps ringing and so on... I cant accept just the call and anything.
So, the question: How can i tell Yosemite or Facetime, which camera to use as Default? Or to rearrange priorities, so it first try the external Display iSight and then the inbuilt macbook pro Cam?
I really searched everywhere, from help section to other boards, googled hours - i cant find any answer.
Does anyone have an idea? i would really appreciate any help!
Best wishes
Ari

Hi,
I have looked at my com.apple.facetime.plist that holds this sort of info.
(In ~/Library/Preferences)
I only have the one internal FaceTime Camera but it does not show as Default.
The Setting listed is actually blank
The Selected Microphone has 58 and the String. The default Mic at the bottom also has a String set for the Source.
However the Default Camera has nothing.
If you have Xcode it looks like this (with your details at the blurry bits)
If you look at your .plist (I used Quick Look but TextEdit will also open it) you may see both cameras Listed (one as default and one as Selected).
You could try editing the .plist if it shows some info you can transfer to the Default String field.
At this point what you can't tell is if this .plist is informed by others as to the camera and Mic (there are of course used in Messages and Photo Booth to name two)
7:36 PM Friday; November 28, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Facetime hd camera doesn't work for osx lion 10.7.5

My facetime hd camera is not connected to any of my apps. The apps will open (facetime, photobooth, skype) but there is no connection. I can't even go into preferences to select a camera. Please help!

• Restart Mac and try again.
• If problem continues, use http://support.apple.com/kb/HT2090.
(Over time, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)
• If you have the same problem with every Apple app you test in every user account you
check, the "reset" suggested in the Troubleshooting article may restore normal
camera function.
• If nothing else helps, contact Apple or an Apple-Authorized Service Provider for service.
Message was edited by: EZ Jim
Mac OSX 10.9

Why is the FaceTime HD camera on the thunderbolt display not as sharp as the iPad

I just hooked up the 27" Thunderbolt display. The "HD" camera is not very sharp (looks the same as my old iMac). By contrast, the iPad2 camera is clear and sharp? I've looked for settings or "About this Mac" info without success.

Additional info
FaceTime HD Camera (Display):
Product ID:          0x1112
Vendor ID:          0x05ac (Apple Inc.)
Version:          71.60
Serial Number:          CCGB9105LFDJ9DFX
Speed:          Up to 480 Mb/sec
Manufacturer:          Apple Inc.
Location ID:          0x40150000 / 5
Current Available (mA):          500
Current Required (mA):          500

My FaceTime HD camera has stopped working on my 2013 11" MacBook Air.

Recently, my FaceTime HD camera has stopped working. The green LED indicating that it's on will turn on for a second, then turn off. The camera is never activated, and it constantly repeats this cycle. I contacted Apple for help after I had tried repairing permissions, resetting the SMC, and reinstalling the OS as a last resort. I don't know what to do at this point. I'm running Mac OS X Mavericks, and the camera had no problems with the OS. The camera has just suddenly stopped working. Can anybody please help?

See this thread:
https://discussions.apple.com/thread/5306216?tstart=0
FIX:
1. You need Time Machine
2. Go to folder /Library/CoreMediaIO/Plug-Ins/DAL/
3. Copy AppleCamera.plugin to good place (usb memory stick is the best place).
4. Go to Time machine in date that skype work fine.
5. Change AppleCamera.plugin with file from Time Machine
6. Restart system, Now skype need to work with camera.
If that doesnt pass,
Suggest looking here, much success has been found:
http://community.skype.com/t5/Mac/OS-X-10-8-5-broke-Video-on-MacBook-Air/td-p/18 91729/page/4

FaceTime HD camera

Since the update to OS X Yosemite the FaceTime HD camera does not work anymore. In all applications (FaceTime.app, systempref\userprofile) comes the message, that no camera was found.
Can you help me?

Hello
Restart didn't help. I did (with help from Apple support hotline) the fallowing:
1. shut down MAC
2. removing all USB-cables (e.g. hard drives, devices, or else) from the MAC.
3. removing the power plug
4. waiting 10-20 seconds
5. with removed power plug up to ten times pushing the power button (nothing happens at all, because the power cable is not plugged in).
6. waiting 20 seconds
7. plugging all cables and the power plug.
8 . restart MAC and it works
The support hotline told me, that some condensators could have been the problem.
Now it is solved. Thank you for your time taken, to help me.
Greetings from Switzerland

Facetime HD camera - 'There is no connected camera' rMBP

Hi
I recently purchased a brand new 15" retina MBP. I am running 10.8.4 I am dissapointed to find the built in Facetime HD camera is not connected on apps such as photobooth, skype or facetime, although sometimes it works directly after start up. This is very intermittent, sometimes it works shortly after start up (with the green light working) and then 10mins later it is no longer detected. I have looked on system report and there is no camera detected under the 'USB' section when it doesnt work, however when it is working, the Facetime HD camera shows up under USB.
I have tried numerous things such as resetting the SMC multiple times, reinstalling the OS, uninstalling apps, restarting the notebook etc etc and to no avail.
Does anyone have any solutions?
Thanks

Take the computer back to Apple. There is a one year warranty on it.

FaceTime Hd Camera broken

Similar Messages

Maybe you are looking for