Failed login- domain not found/plaintext user not  found

We are using Portal Server 6.2 and Messaging Server 6.2.
We suddenly started to have problem with imap service. We did not make any configuration changes on the messaging server.
These are the errors from the imap log file. Http log file displays the same errors.
[24/Mar/2004:11:29:07 -0600] stargate imapd[9479]: Account Notice: [208.50.44.202:38079] domain not found
[24/Mar/2004:11:29:07 -0600] stargate imapd[9479]: Account Notice: badlogin: [208.50.44.202:38079] plaintext user not found
[24/Mar/2004:11:29:10 -0600] stargate imapd[9479]: Account Notice: close [208.50.44.202:38079] [unauthenticated] 2004/3/24
service.defaultdomain has a correct value. Adding uid to the alias list in amconsole did not make a difference.
Klara

Yes, we did fresh/clean directory server installation. We use the SampleMailService that comes with the JES. We used DSAME to create the users.
As for the DNS changes, I am not able to provide the information but I will get it.
Here is the entry fro erohde:
# entry-id: 615
dn: uid=erohde,ou=People,o=colliercomputing.com,dc=colliercomputing,dc=com
sn: Rohde
cn: Eric Rohde
iplanet-am-modifiable-by: cn=Top-level Admin Role,dc=colliercomputing,dc=com
givenName: Eric
inetUserStatus: Active
uid: erohde
objectClass: sunportalnetmailperson
objectClass: top
objectClass: iplanet-am-managed-person
objectClass: person
objectClass: inetorgperson
objectClass: inetsubscriber
objectClass: iplanet-am-saml-service
objectClass: sunportalgatewayaccessservice
objectClass: sunportaldesktopperson
objectClass: sunportalnetfileservice
objectClass: userpresenceprofile
objectClass: icscalendaruser
objectClass: iplanet-am-user-service
objectClass: inetadmin
objectClass: organizationalperson
objectClass: inetuser
objectClass: iplanet-am-session-service
objectClass: sunssoadapterperson
objectClass: sunportalnetletservice
objectClass: inetlocalmailrecipient
objectClass: sunportalpksubscriptionsperson
objectClass: iplanetpreferences
objectClass: ipuser
objectClass: iplanet-am-auth-configuration-service
objectClass: inetmailuser
userPassword: {SSHA}HeGqtmsouTGejMJVyZNNOzThHFadUsxDvGPNcA==
creatorsName: cn=puser,ou=dsame users,dc=colliercomputing,dc=com
createTimestamp: 20040324163550Z
nsUniqueId: 2de38b01-7db111d8-808d8b55-c88b4d37
icsStatus: Active
mail: [email protected]
mailUserStatus: active
mailDeliveryOption: mailbox
mailHost: stargate.colliercomputing.com
sunSSOAdapterConfigurations: default|http:/?configName=notesCalendar&configDes
c=NOTES-CALENDAR
sunSSOAdapterConfigurations: default|undef:/?configName=sunOneAddressBook&conf
igDesc=SUN-ONE-ADDRESS-BOOK
sunSSOAdapterConfigurations: default|imap:/?configName=sunOneMail&configDesc=S
UN-ONE-MAIL&smtpPort=25
sunSSOAdapterConfigurations: default|imap:/?configName=exchangeMail&configDesc
=EXCHANGE-MAIL&smtpPort=25
sunSSOAdapterConfigurations: default|http:/?configName=exchangeCalendar&config
Desc=EXCHANGE-CALENDAR
sunSSOAdapterConfigurations: default|http:/?configName=sunOneCalendar&configDe
sc=SUN-ONE-CALENDAR
sunSSOAdapterConfigurations: default|pop3:/?configName=sunOneMailPop&configDes
c=SUN-ONE-MAIL-POP3&smtpPort=25
sunSSOAdapterConfigurations: default|undef://erohde:AQICLOvbi6m88H2HMVfRo3m1cA
%3D%[email protected]:143/?configName=sunOneMail_Mail&configD
esc=SUN-ONE-MAIL&clientPort=81&smtpPort=25&smtpServer=stargate.colliercomput
ing.com
sunSSOAdapterConfigurations: default|undef://erohde:AQICLOvbi6m88H2HMVfRo3m1cA
%3D%[email protected]:82/?configName=sunOneCalendar_Calendar&
configDesc=SUN-ONE-CALENDAR
sunSSOAdapterConfigurations: default|undef:/?configName=exchangeAddressBook&co
nfigDesc=EXCHANGE-ADDRESS-BOOK
sunSSOAdapterConfigurations: default|imap:/?configName=notesMail&configDesc=NO
TES-MAIL&smtpPort=25
sunSSOAdapterConfigurations: default|undef:/?configName=notesAddressBook&confi
gDesc=NOTES-ADDRESS-BOOK
sunPortalDesktopDpDocumentUser:: PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0idXRm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sunPortalDesktopDpLastModifiedUser: 1080147625352
icsCalendar: erohde
icsFirstDay: Monday
icsSubscribed: erohde$Eric Rohde
icsDWPHost: stargate.colliercomputing.com
icsCalendarOwned: erohde$Eric Rohde
modifiersName: cn=directory manager
modifyTimestamp: 20040324170027Z

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    Rich

    Server Utilities           c:/sapdb/programs                             7.7.06.09     32 bit    valid
    DB Analyzer                c:/sapdb/programs                             7.6.06.03     32 bit    valid
    PCR 7300                   c:/sapdb/programs                             7.3.00.35               valid
    PCR 7301                   c:/sapdb/programs                             7.3.01.09               valid
    PCR 7104                   c:/sapdb/programs                             7.1.04.43               valid
    MaxDB PHP Driver           c:/sapdb/programs                             7.6.06.03     32 bit    valid
    PCR 7240                   c:/sapdb/programs                             7.2.04.17               valid
    Synchronization Manager    c:/sapdb/programs                             7.6.06.03               valid
    Base                       c:/sapdb/programs                             7.7.06.09     32 bit    valid
    Redist Python              c:/sapdb/programs                             7.6.06.03     32 bit    valid
    JDBC                       c:/sapdb/programs                             7.6.05.06               valid
    Messages                   c:/sapdb/programs                             MSG 0.8215              valid
    ODBC                       c:/sapdb/programs                             7.6.06.03     32 bit    valid
    Database Kernel            c:/program files/sdb/7606                     7.6.06.03     32 bit    valid
    Database Kernel            c:/sapdb/programs/databasestudio/utilities    7.7.6.9                 valid
    Database Kernel            c:/sapdb/sdb/db                               7.3.00.35     32 bit    valid
    Loader                     c:/sapdb/programs                             7.6.06.03     32 bit    valid
    SQLDBC                     c:/sapdb/programs                             7.6.06.03     32 bit    valid
    PCR 7250                   c:/sapdb/programs                             7.2.05.24               valid
    xinstinfo
    IndepData           : C:\sapdb\data
    IndepPrograms       : C:\sapdb\programs
    dbmcli -s dbm_version
    OK
    VERSION    = 7.7.06
    BUILD      = DBMServer 7.7.06   Build 009-123-202-944
    OS         = WIN32
    INSTROOT   =
    LOGON      = True
    CODE       = UTF8
    SWAP       = full
    UNICODE    = YES
    INSTANCE   = (unknown)
    SYSNAME    = Windows Server 2003 family
    MASKING    = YES
    REPLYTREATMENT = none,zlib,auto
    SDBDBM_IPCLOCATION = C:\sapdb\data\wrk
    Edited by: Rich Evans on Jun 16, 2009 4:13 PM

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