"Failed to update binary data in the database".

Hi,
we will get this message ("Failed to update binary data in the database".) when one of our customers want to install our add-on in one specific server.
they got a copy of their database and put in another computer and could install add-on. but they can not install add-on on their main server.
please advice me.

Hi Senthil,
Thanks for your consideration,
They checked and they don’t have any record in SARI table related to R1. they have one record for XLR only.
This problem is only on one specific server.
Do you have any other idea? Please help us.
Regards,
Neda

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