Failure to launch Acrobat following Yosemite upgrade

I've just installed Yosemite and now, when I try to open Acrobat I get a message that it 'cannot be launched. You must launch at least one other suite component (such as Adobe Photoshop) before launching Acrobat'. I have followed this instruction and opened Photoshop, but I still get the same message. How can I overcome this problem and open Acrobat?

Have you tried reinstalling Creative Suite 3?  You can download a fresh copy of the installation files at Download CS3 products.

Similar Messages

  • IPhoto won't install following Yosemite upgrade

    After upgrading to Yosemite on my 2011 Macbook Air, I tried to open iPhoto but I got a message saying that a new version of iPhoto needed to be downloaded, and redirected me to the App Store. I clicked the Accept button for the iPhoto download and gave my correct username and password, but nothing happened. I've reclicked "Accept" multiple times and nothing occurs. There's no indication anywhere that it's installing - no status update, nothing in Launchpad or under the Launchpad icon, no spinning wheel, nothing in the "Updates" section of the App Store (and doesn't even list iPhoto as one of the updates available). I read in the app reviews that many others didn't see any indication that it was installing, but they just waited a bit and it was installed on their machines. I've waited for 2 hours and it still hasn't installed on mine. 
    With these obstacles in mind, does anyone have suggestions for how I can get the new iPhoto installed on my system and regain access to my photos? I've got to upload photos for a story and get them to my editor tonight, so this is driving me bananas.

    I clicked the Accept button for the iPhoto download and gave my correct username and password, but nothing happened. I've reclicked "Accept" multiple times and nothing occurs. There's no indication anywhere that it's installing - no status update, nothing in Launchpad or under the Launchpad icon, no spinning wheel, nothing in the "Updates" section of the App Store (and doesn't even list iPhoto as one of the updates available).
    Accepting associates your Apple ID with the preinstalled iPhoto. It should move iPhoto from the "Accept" portion of the App Store to the "Purchased" tab. After that, you should be able to update iPhoto from the Updates tab of the AppStore. 
    If you do you not see the update there, try to buy iPhoto. If you are lucky, it may show for free.
    Backup your iPhoto library, if you do not have a current backup.
    Uninstall iPhoto by deleting it from the Applications folder, otherwise you cannot buy it again. But do not empty the Trash, so you can put iPhoto back, if need be.
    Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
    Open the main page "Featured" of the App Store and search for iPhoto.
    If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
    If it is not showing as free, there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/

  • Failure on loading pages with Yosemite-upgrade

    After tree upgrades/corrections on Yosemite, my mac still can't upload 100% on some sites.Last correction was done this morning.  Is this a problem for other users, or is it only me?

    For Firebug performance, please contact the developer of the add on:
    *[http://getfirebug.com/ Firebug Community Support]
    I also understand that this happens with the Web Development Tools. The Performance tool might be able to shed some light on what is taking it a while to load: [https://developer.mozilla.org/en-US/docs/Tools/Performance]

  • Acrobat Pro XI constantly crashes after Yosemite upgrade

    I recently upgraded my Mac to Yosemite (version 10.10.1 14B25), and now my Acrobat Pro is crashing (version XI 11.0.10). The steps to recreate are pretty simple:
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    2 go to Downloads on the Dock and select a recent pdf download
    3 Command + F to search document
    4 Enter search word, click next
    5 Open another pdf using step 2
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    I tried to paste the console crash info here but it wouldn't post my request?
    Would love to find a solution to this!
    Thanks!

    Hi dearmasa,
    Could you please try the following steps and let me know if it worked for you:
    Delete all the files from following folders:
    [Home]/Library/Application Support/Adobe/SLStore
    [Home]/Library/Application Support/Adobe/SLCache
    And, delete all files from following folder except cache.db
    [Home]/Library/Application Support/Adobe/AdobePCD
    Now, launch Acrobat and try to activate and check.
    Regards,
    Anubha

  • Following the Acrobat Pro 11 upgrade we lost the Adobe LiveCycle Tools.  How do I get them back?

    Following the Acrobat Pro 11 upgrade we lost the Adobe LiveCycle Tools.  How do I get them back?

    Or you install the previous version to use LifeCycle from there. Other wise you should just develop your forms in Acrobat directly (or Forms Central if you prefer -- I would do in Acrobat). LifeCycle had some advantages, like dynamic forms, but I would guess most folks never took advantage of these features.

  • I can't access iPhoto following my upgrade to yosemite

    i can't access iPhoto following my upgrade to yosemite

    The first thing to do:  Make a backup of your iPhoto Library. Don't update iPhoto without having a backup of your iPhoto library.
    When I tried I received the following message This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
    This error message means, that you did not yet associate your copy of iPhoto (preinstalled on your Mac) with your AppleID by clicking the "accept" button at AppStore "Purchased" page.
    First try to "Accept" iPhoto on the Purchased tab and try, if you then can update iphoto from the Updates tab.
    Now check the "Purchased" tab. Is iPhoto among your Purchases to "Accept" or "Install"? Then accept and/or install.
    If it is not possible, delete iPhoto from the Applications folder .
    (don't empty the Trash).
    If it is not among your Purchases, open the AppStore main tab, search for iPhoto using the Search field, and buy it from the AppStore. If you already owned any version of iPhoto '11, this purchase should be free, from earlier versions it may be a paid upgrade.
    If all fails there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/

  • Hi, I am having trouble MacBook Air crashing since Yosemite upgrade. I ran an Etresoft check but I don't know what it means... my system runs slowly and crashes. I have to force shutdown. Sometimes screen is black for a split second b/w webmail pages

    Hello,
    I am having trouble with my MacBook Air 13 inch June 2012 MacBook Air5, 2 4GB RAM  details below in Etresoft report. I recently upgraded to Yosemite and am having system trouble. My computer crashes and I have to force quit to restart. When using webmail there is a black screen for a split second between pages. This did not happen before. I am worried that it is not running properly and perhaps I need to revert to the previous operating system. I only have a MacBook Air and no need to share images between a tablet or phone so I did not need the new photo sharing software of Yosemite. I wonder if I don't have enough RAM to run it? I did not run time machine before I made the upgrade as I did not realise the significance of an upgrade as not very Mac literate. Any advice on whether my system is in danger... most appreciated! I am writing a book and making a back up but this machine is my lifeline and my work is conducted through it. It ran perfectly before... the Yosemite upgrade has perhaps highlighted some problems and it has unnerved me!
    Thanks ever so much for your advice!
    Lillibet
    EtreCheck version: 2.2 (132)
    Report generated 5/2/15, 9:53 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Air (13-inch, Mid 2012) (Technical Specifications)
        MacBook Air - model: MacBookAir5,2
        1 1.8 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Not upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n
        Battery: Health = Normal - Cycle count = 694 - SN = D86218700K2DKRNAF
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 0:22:41
    Disk Information: ℹ️
        APPLE SSD SM256E disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 249.77 GB (167.35 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
        Apple, Inc. Keyboard Hub
            Mitsumi Electric Apple Optical USB Mouse
            Apple Inc. Apple Keyboard
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/WD +TURBO Installer.app
        [not loaded]    com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
        [not loaded]    com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
        [not loaded]    com.wdc.driver.USB-64HP (1.0.3) [Click for support]
        [not loaded]    com.wdc.driver.USBHP (1.0.14) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
        [loaded]    com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.mtrecorder.plist
    Launch Agents: ℹ️
        [running]    com.mcafee.menulet.plist [Click for support]
        [running]    com.mcafee.reporter.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [running]    com.mcafee.ssm.Eupdate.plist [Click for support]
        [running]    com.mcafee.ssm.ScanManager.plist [Click for support]
        [running]    com.mcafee.virusscan.fmpd.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        EvernoteHelper    Application  (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
        TouchP-150M    Application  (/Applications/Canon P-150M/TouchP-150M.app)
        iPhoto    Application  (/Applications/iPhoto.app)
        WDDriveUtilityHelper    Application  (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
        WDSecurityHelper    Application  (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        JavaAppletPlugin: Version: Java 8 Update 45 Check version
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        FUSE for OS X (OSXFUSE)  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        NTFS-3G  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.77 GB Disk used: 82.42 GB
        Destinations:
            My Passport Edge for Mac [Local]
            Total size: 499.94 GB
            Total number of backups: 27
            Oldest backup: 2013-01-31 21:15:26 +0000
            Last backup: 2015-05-02 11:33:09 +0000
            Size of backup disk: Adequate
                Backup size 499.94 GB > (Disk used 82.42 GB X 3)
    Top Processes by CPU: ℹ️
             6%    WindowServer
             3%    fontd
             2%    VShieldScanManager
             0%    taskgated
             0%    notifyd
    Top Processes by Memory: ℹ️
        745 MB    Google Chrome Helper(8)
        439 MB    kernel_task
        246 MB    VShieldScanner(3)
        160 MB    Google Chrome
        127 MB    Finder
    Virtual Memory Information: ℹ️
        130 MB    Free RAM
        3.87 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        May 2, 2015, 09:30:08 PM    Self test - passed
        May 2, 2015, 08:52:59 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-02-205259_[red acted].crash
        May 2, 2015, 09:28:53 AM    /Library/Logs/DiagnosticReports/backupd_2015-05-02-092853_[redacted].cpu_resour ce.diag [Click for details]
        May 1, 2015, 05:45:24 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/EvernoteHelper_2015-05-01-1745 24_[redacted].crash
        May 1, 2015, 05:38:54 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173854_[redacted].crash
        May 1, 2015, 05:38:43 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173843_[redacted].crash
        May 1, 2015, 05:38:32 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173832_[redacted].crash
        May 1, 2015, 05:38:27 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173827_[redacted].crash
        May 1, 2015, 05:38:10 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173810_[redacted].crash
        May 1, 2015, 05:38:00 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173800_[redacted].crash
        May 1, 2015, 05:37:49 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173749_[redacted].crash
        May 1, 2015, 05:37:38 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173738_[redacted].crash
        May 1, 2015, 05:37:27 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173727_[redacted].crash
        May 1, 2015, 05:37:22 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173722_[redacted].crash
        May 1, 2015, 05:37:06 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173706_[redacted].crash
        May 1, 2015, 05:36:55 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173655_[redacted].crash
        May 1, 2015, 05:36:44 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173644_[redacted].crash
        May 1, 2015, 05:36:33 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173633_[redacted].crash
        May 1, 2015, 05:36:22 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173622_[redacted].crash
        May 1, 2015, 05:36:17 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173617_[redacted].crash
        May 1, 2015, 05:36:01 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173601_[redacted].crash
        May 1, 2015, 05:35:50 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173550_[redacted].crash
        May 1, 2015, 05:35:39 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173539_[redacted].crash
        May 1, 2015, 05:35:28 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173528_[redacted].crash
        May 1, 2015, 05:20:29 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-01-172029_[red acted].crash
        May 1, 2015, 04:55:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-01-165505_[red acted].crash
        May 1, 2015, 02:53:58 PM    /Library/Logs/DiagnosticReports/sharingd_2015-05-01-145358_[redacted].crash
        Apr 20, 2015, 09:31:20 PM    /Library/Logs/DiagnosticReports/Kernel_2015-04-20-213120_[redacted].panic [Click for details]

    When you have kernel panics, the pertinent information is in the panic report.
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    In the Console window, select
              DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar.
    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.

  • Late 2012 Mac Mini slow after Yosemite upgrade

    First time on forums - hope Im not asking a questions that has been asked several times before.  I purchased a mac mini not even a year ago, and its was plenty fast until I updated to Yosemite.  I also found a link to Etresoft from another questions and ran it.  For the sake of expediency - Ill go ahead and post the results.  Any thoughts? - all help is more appreciated than I can express in words..
    Problem description:
    Mac running very slow after Yosemite upgrade
    EtreCheck version: 2.1.8 (121)
    Report generated February 8, 2015 at 7:30:25 PM PST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        Mac mini (Late 2012) (Technical Specifications)
        Mac mini - model: Macmini6,1
        1 2.5 GHz Intel Core i5 CPU: 2-core
        12 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1067 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        Intel HD Graphics 4000
            SMS19A450 1440 x 900 @ 60 Hz
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: one day 23:7:9
    Disk Information: ℹ️
        APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (240.73 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
        VIA Labs, Inc. USB3.0 Hub
            Western Digital My Book 1230 4 TB
            EFI (disk4s1) <not mounted> : 315 MB
            Time Machine (disk4s2) /Volumes/Time Machine : 4.00 TB (2.80 TB free)
            VIA Labs, Inc. USB3.0 Hub
                 hub_device
        Western Digital My Passport 0741 2 TB
            EFI (disk2s1) <not mounted> : 210 MB
            2 T - Passport Drive - User Data (disk2s2) /Volumes/2 T - Passport Drive - User Data : 2.00 TB (1.47 TB free)
        VIA Labs, Inc. USB2.0 Hub
            VIA Labs, Inc. USB2.0 Hub
                 hub_device
                    Apple, Inc. Keyboard Hub
                        Logitech Optical USB Mouse
                        Apple Inc. Apple Keyboard
            MediaTek Inc MT1887 507.9 MB
            disk5s1 (disk5s1) <not mounted> : 32 KB
            JayHoferEDIT2014 (disk5s2) /Volumes/JayHoferEDIT2014 : 502 MB (0 B free)
        Apple, Inc. IR Receiver
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Firewire Information: ℹ️
        Seagate FreeAgent FW 800mbit - 800mbit max
            EFI (disk3s1) <not mounted> : 210 MB
            2 T - Fire Drive (disk3s2) /Volumes/2 T - Fire Drive : 2.00 TB (1.61 TB free)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /Applications/Magican.app
        [not loaded]    com.magican.iokit.filemon (1 - SDK 10.7) [Click for support]
        [not loaded]    com.magican.iokit.netmon (1 - SDK 10.7) [Click for support]
            /Library/Application Support/MacKeeper/AntiVirus.app
        [not loaded]    net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) [Click for support]
        [loaded]    net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) [Click for support]
            /Library/Extensions
        [loaded]    com.karios.driver.DuetDisplay (1 - SDK 10.10) [Click for support]
            /System/Library/Extensions
        [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        [killed]    com.apple.xpc.loginitemregisterd.plist
        5 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        4 processes killed due to memory pressure
    Launch Agents: ℹ️
        [running]    com.brother.LOGINserver.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.backblaze.bzserv.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [running]    com.magican.castle.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
        [running]    net.kromtech.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.amazon.music.plist [Click for support]
        [running]    com.backblaze.bzbmenu.plist [Click for support]
        [running]    net.kromtech.MacKeeper.Helper.plist [Click for support]
    User Login Items: ℹ️
        duet    Application  (/Applications/Duet.app)
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Google Drive    Application  (/Applications/Google Drive.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        Google Chrome    Application  (/Applications/Google Chrome.app)
        Box Sync    UNKNOWN  (missing value)
        Knock    Application  (/Applications/Knock.app)
        MagicanMonitor    Application  (/Applications/Magican.app/Contents/Frameworks/MagicanMonitor.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 25 Check version
    User internet Plug-ins: ℹ️
        Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Click for support]
    3rd Party Preference Panes: ℹ️
        Backblaze Backup  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 499.25 GB Disk used: 258.52 GB
            2 T - Passport Drive - User Data: Disk size: 2.00 TB Disk used: 532.92 GB
        Destinations:
            My Book [Local]
            Total size: 4.00 TB
            Total number of backups: 69
            Oldest backup: 2014-05-28 08:55:42 +0000
            Last backup: 2015-02-09 03:04:24 +0000
            Size of backup disk: Adequate
                Backup size 4.00 TB > (Disk used 791.44 GB X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             4%    MailTab Pro for Gmail
             3%    Google Chrome
             2%    MagicanMonitor
             1%    bztransmit
    Top Processes by Memory: ℹ️
        490 MB    MailTab Pro for Gmail
        412 MB    softwareupdated
        283 MB    AntiVirus
        271 MB    Google Chrome Helper EH
        232 MB    Google Chrome
    Virtual Memory Information: ℹ️
        2.53 GB    Free RAM
        6.05 GB    Active RAM
        1.39 GB    Inactive RAM
        1.70 GB    Wired RAM
        91.14 GB    Page-ins
        154 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 8, 2015, 08:27:16 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-08-082716_[reda cted].crash
        Feb 6, 2015, 08:20:10 PM    Self test - passed
        Feb 6, 2015, 07:49:11 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/DashlaneAgent_2015-02-06-19491 1_[redacted].crash

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
    You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1217 ' 0.5 0.25 10 1000 15 5120 1000 25000 1 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1000 80 40 500 300 85 25 20480 262144 20 2000 524288 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays CFBundleIdentifier 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' 'com\\.apple\\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n'"${k[22]}"'%s\n' {Privacy,Mode}': %s\n' '\n   ...and %s more line(s)\n' 'RSSI: %s\nNoise: %s\nTx rate: %s\n' '\nContents of %s\n   '"${k[22]}"'mod date: %s\n   '"${k[22]}"'checksum: %s\n%s\n' '%d MB: %s\n' );b=(com.adobe.{AAM.Updater-1.0{,},AdobeCreativeCloud,CS{4,5}ServiceManager,fpsaud,SwitchBoard{,}} ${k[21]}{aelwriter,{AirPortBaseSt,SafariNotific}ationAgent,FolderActions.enabled,installer.osmessagetracing,mrt.uiagent,ReportCrash.Self,{rp,usb}muxd} com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.daemon{,} com.microsoft.office.licensing.helper com.oracle.java.{Helper-Tool,JavaUpdateHelper{,}} com.teamviewer.{Helper,teamviewer{,_desktop,_service}} org.macosforge.xquartz.{privileged_{,},}startx );c=(879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' BEGIN { FS=":";if(system("sw_vers -productVersion|grep -q ^10\.1")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' { sub(/ :/,"");print|"tail -n'${p[10]}'";} ' ' NR==2&&$4<='${p[7]}' { print $4;} ' ' ($1~"wir"&&$2>'${p[22]}')||($1~"uts"&&$2>'${p[19]}') { print $1" "int($2);} ' '|grep DYLD' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q":"$0":"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/ /{print};END{if(NR<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { if(NR<'{${p[14]},${p[21]}}') printf("^/[Sp]|'${k[21]}'");} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print;} END { split("'"${b[*]}"'",b);split("'"${c[*]}"'",c);for(i in b) print b[i]".plist\t"c[i];} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' ' $2=="=" { gsub(/[()"]/,"",$3);print $3;} ' ' /^\// { sub("/dev/","",$1);printf("%s: %s\n",$1,$9);} ' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1=="op" {m=$3};$1~"lN" {N=$2};$1~"lR" {S=$2};$1~"Tx" {T=$2};$1~/^st/ {s=$2};$1~"li"&&$3!~"wpa2" {printf("'"${f[5]}"'",toupper($3))};END { if(S*N*T&&(S-N<'${p[5]}'||T<'${p[20]}')) printf("'"${f[8]}"'",S,N,T);if(s~/^r/&&m!~/^st/) printf("'"${f[6]}"'",m);} ' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS=":";} $2<=m[$1]{next} $1<9 { o[$1]=o[$1]"\n   "$3" (UID "$4"): "$2;} $1==9&&$5!~"^/dev" { o[$1]=o[$1]"\n   "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==10&&$5 { p="ps -c -ocomm -p"$5"|sed 1d";p|getline n;close(p);if(n) $5=n;o[$1]=o[$1]"\n   "$5" => "$3" UID ("$4"): "$2;} $1~/1[12]/ { o[$1]=o[$1]"\n   "$3" (UID "$4", error "$5"): "$2;} END { u1="Mb/s";u2="per sec";u3="ms/s";u4="KiB/s";u5="%";u6="total";u7="MB";u8="ports";u[1]=u1;u[2]=u1;u[3]=u3;u[4]=u4;u[5]=u5;u[6]=u6;u[7]=u7;u[8]=u8;u[9]=u2;u[10]=u2;u[11]=u2;u[12]=u2;l[1]="Net in";l[2]="Net out";l[3]="I/O wait time";l[4]="I/O requests";l[5]="CPU usage";l[6]="Open files";l[7]="Memory";l[8]="Mach ports";l[9]="File opens";l[10]="Forks";l[11]="Failed forks";l[12]="System errors";for(i in o) print "\n"l[i]" ("u[i]")\n"o[i];} ' ' END{if($3~/[0-9]/)print$3} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[18]}"' "F|getline g) { l++;if(l<=L) f=f"\n   "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n   '"${k[22]}"'"T;printf("'"${f[9]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[18]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[19]}"'\\ :'"${k[16]}"' \""$0"\"/*/'${k[20]}'";p|getline b;close(p);if(b~/ /||b=="") b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[20]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/:/;s/(\n)c/\1:/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2 \1/p' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/:(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8}':/;s/ *: */:/g;p;' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS=":"} { printf("'"${f[10]}"'",$1/1048576,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[17]}}'/ { getline d;if(d~"t") D=D"\n"$1;} END { print D;} ' ' NR>1&&$3!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $3":"$2;} ' '|tail -n'${p[6]} ' $1>1 { $NF=$NF" x"$1;} /\*/ { if(!f) f="\n\t* Code injection";} { $1="";} 1;END { print f;} ' ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;1s/:/ tree/;/^ +[MPSV].+:../d;s/:$//;p;' 's/,.+"//p' '|grep -q e:/' '/[^ .]/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[18]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' env pluginkit scutil 'dtrace -q -x aggsortrev -n' profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls route egrep 'dscl . -read' );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[20]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|calling|(complet|enabl)ed|ry HD' -k Message CReq 'bad |corru|dead|fail|GPU |hfs: Ru|inval|v_c|NVDA\(|pagin|error|TCON|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0 < 0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno != 0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1:%@d:%s:%d\n\",@a);printa(\"2:%@d:%s:%d\n\",@b);printa(\"9:%@d:%s:%d:%s:%d\n\",@c);printa(\"10:%@d:%s:%d:%d\n\",@d);printa(\"11:%@d:%s:%d:%d\n\",@e);printa(\"12:%@d:%s:%d:%d\n\",@f);printa(\"3:%@d:%s:%d\n\",@g);printa(\"4:%@d:%s:%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{aut*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/{Lau,Sec}*/*t .launchd.conf" list '-F "" -k Sender hidd -k Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' -I --dns -get{dnsservers,info} -P -m\ / '' -n1 '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err','USBF:'}'"' -name\ kMDItem${k[16]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[16]} :CFBundleDisplayName $EUID {,'/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s $TMPDIR../C -type f -size +'${p[11]}'M -exec stat -f'%z:%N' {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' "-o ',\"name\":\"[^\"]+' L*/A*/Fi*/P*/*/a*.json" users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$Sender \$(RefProc): \$Message" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "sandbox ex" ' );N1=${#c2[@]};for j in {0..15};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console}\ log Activity SMC Login\ hook 'I/O per process' 'High file counts' UID Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Bundles {,Inserted\ }dylibs Stylesheet Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ {caches/logs,overrides} Shutdown\ codes Heat Diagnostic\ reports Bad\ plists Free\ space VM );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D${i}0'(){ A'$i' $@;C0;};';for j in 2 3;do eval D$i$j'(){ local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D10 0 N1+1 2;D10 0 $N1 1;B1;C2 27;B1&&! B2&&C2 28;D12 22 15 63;D10 0 N1+2 3;D10 0 N1+15 17;D13 3 0 N1+3 4;D13 4 0 N1+4 5;D13 N3+4 0 N1+9 59;for i in 0 1 2;do D13 N3+i 0 N1+5+i 6;done;D13 N3+3 0 N1+8 71;D13 62 1 10 7;D13 10 1 11 8;B2&&D13 18 19 53 67;D12 11 2 12 9;D12 12 3 13 10;D12 13 42 70 101 25;D12 65 6 36 13;D12 45 20 52 66;D13 66 7 37 14;D13 17 8 15 38;D10 9 16 16 77 45;C4;B2&&D10 35 49 61 75 76 78 45;B2&&{ D10 28 17 45;C4;};D10 12 40 54 16 79 45;D10 12 39 54 16 80 45;D13 31 25 37 15;B2&&D13 19 21 0;B2&&D13 40 10 42;B2&&D12 2 29 35 46;D12 44 34 43 53;D12 25 22 20 32;D12 33 0 N1+14 51;D12 34 21 28 35;D13 35 27 29 36;A1 40 59 81;B3 18;A1 33 60 82;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D13 50 38 5 68;B4 19 0;D23 37 33 34 42;B2&&D13 46 35 45 55;D13 38 32 31 43;B2&&D13 59 4 65 76 91;D13 63 4 19 44 75 95 96;B1&&{ D13 53 5 55 75 69&&D13 51 6 58 31;D13 56 5 56 97 75 98&&D10 0 N1+7 99;D12 55 5 27 84;D13 61 5 54 75 70;D13 14 5 14 12;D13 15 5 72 12;C4;};D13 16 5 73 12;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 20;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 6 6 73 102;B2&&{ A1 18 26 94;B7 6;B4 0 0 11;C3 23;};A1 18 26 94;B7 6;B4 0 0 11;C3 24;D13 60 14 66 92;D13 58 14 67 93;D13 26 4 21 24;D13 42 14 1 62;D13 43 37 2 90 48;D13 41 10 42;D12 48 36 47 25;A1 4 3 60&&{ B3 5;A2 14 61;B4 0 6 21;B4 5 0;A2 14 62;B4 0 0 21;B6 0 6 4;C3 5;};D13 9 41 69 100;D12 32 21 68 35;D12 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D13 54 5 7 75 76 69;D13 52 5 8 75 76 69;D13 57 4 64 76 91;D12 0 4 4 84;D12 1 4 51 84;D13 21 22 9 37;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D20 31 47;D13 64 4 71 41;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B3 15;B6 14 15 4;C3 29;B4 4 13 27 89 65;A1 24 23;B7 13;C3 30;B4 4 0 87;A2 14 61 89 20;B4 0 16;A1 26 50 64;B7 16;C3 6;D13 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
    [Process started]
            Part 1 of 8 done at … sec
            Part 8 of 8 done at … sec
            The results are on the Clipboard.
            Please close this window.
    [Process completed]
    The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
    Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it. Then go to the next step.
    12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I may not agree with them.
    Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Drastic slowdown on Macbook Pro quad core after the mighty Yosemite upgrade.

    Is anyone @ Apple recognizing this issue after the Yosemite upgrade.. my laptop went from blazing fast webpage and software use to a slow turtle.. my pentium celeron is running faster than my current Apple laptop.. There should be a warning saying your PC will turn back 20 years by choosing this upgrade .  everything is slow.. it take close to 30 seconds or more to boot up.. come on now I have a SSD.. did not have a problem with Maverick.. Youtube will buffer with 16gb memory.. the wife cuts of random..  all these issues after Yosemite.. what the deal Apple is there a fix or I need to go buy Maverick from the Apple store and re-install?  I done have a back up.. I'll re-install and loose my data , no big deal.. but I refuse to run Yosemite with the power less than celeron laptop..
    Here are my specs:
    EtreCheck version: 2.0.6 (91)
    Report generated October 23, 2014 at 10:34:29 PM EDT
    Hardware Information: ℹ️
      MacBook Pro (Retina, 15-inch, Late 2013) (Verified)
      MacBook Pro - model: MacBookPro11,3
      1 2.6 GHz Intel Core i7 CPU: 4-core
      16 GB RAM Not upgradeable
      BANK 0/DIMM0
      8 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      8 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n/ac
    Video Information: ℹ️
      Intel Iris Pro -
      NVIDIA GeForce GT 750M - VRAM: 2048 MB
      Color LCD spdisplays_2880x1800Retina
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:14:56
    Disk Information: ℹ️
      APPLE SSD SM0512F disk0 : (500.28 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 499.06 GB (462.74 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 499.42 GB Online
    USB Information: ℹ️
      Apple Internal Memory Card Reader
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Launch Agents: ℹ️
      [loaded] com.citrix.AuthManager_Mac.plist Support
      [loaded] com.citrix.ReceiverHelper.plist Support
      [running] com.citrix.ServiceRecords.plist Support
      [loaded] com.google.keystone.agent.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      iSkysoft iTube Studio Application (/Volumes/iSkysoft iTube Studio/iSkysoft iTube Studio.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
      Default Browser: Version: 600 - SDK 10.10
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 Support
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      SlingPlayer: Version: (null) - SDK 10.8 Support
    Safari Extensions: ℹ️
      iTube Studio
      My eBay Manager
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          4% com.apple.WebKit.WebContent
          3% ADManager
          2% WindowServer
          1% hidd
          1% Safari
    Top Processes by Memory: ℹ️
      241 MB Finder
      206 MB com.apple.WebKit.WebContent
      172 MB WindowServer
      86 MB Safari
      69 MB Dock
    Virtual Memory Information: ℹ️
      12.96 GB Free RAM
      2.65 GB Active RAM
      445 MB Inactive RAM
      1.12 GB Wired RAM
      902 MB Page-ins
      0 B Page-outs

    When you have the problem, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Mac Mini (Mid-2011 Core i7) Slow after Yosemite Upgrade

    I've searched the other "slow after Yosemite upgrade" threads but those seem to relate to Core Duo 2 machines with less RAM.  I have a Core i7 MM w/ 8GB of RAM, after the Yosemite upgrade it constantly lags, I can barely type on it these days because the text lags so badly.  It's unusable to say the least.  Is there anything I can do to speed it up?  There must be a reason why the performance is so bad.
    Problem description:
    Slow after Yosemite upgrade.
    EtreCheck version: 2.1.8 (121)
    Report generated 1 March 2015 8:48:15 pm AEDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        Mac mini (Mid 2011) (Technical Specifications)
        Mac mini - model: Macmini5,2
        1 2.7 GHz Intel Core i7 CPU: 2-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                8 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6630M - VRAM: 256 MB
            Thunderbolt Display 2560 x 1440
            DX80 spdisplays_1080p
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 12:20:13
    Disk Information: ℹ️
        Hitachi HTS727575A9E362 disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 748.96 GB (551.28 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 749.30 GB Online
    USB Information: ℹ️
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. iPad
        Apple Inc. Apple Thunderbolt Display
        Apple Inc. FaceTime HD Camera (Display)
        Apple Inc. Display Audio
    Firewire Information: ℹ️
        BUFFALO INC. HDD 800mbit - 800mbit max
            EFI (disk2s1) <not mounted> : 210 MB
            ext2tb (disk2s2) /Volumes/ext2tb : 2.00 TB (686.75 GB free)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
            Apple Inc. Thunderbolt Display
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [loaded]    com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
        [not loaded]    com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
        [running]    net.culater.SIMBL.Agent.plist [Click for support]
        [loaded]    org.gpgtools.gpgmail.enable-bundles.plist [Click for support]
        [loaded]    org.gpgtools.gpgmail.patch-uuid-user.plist [Click for support]
        [loaded]    org.gpgtools.Libmacgpg.xpc.plist [Click for support]
        [loaded]    org.gpgtools.macgpg2.fix.plist [Click for support]
        [running]    org.gpgtools.macgpg2.gpg-agent.plist [Click for support]
        [loaded]    org.gpgtools.macgpg2.updater.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.fitbit.galileod.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
        [loaded]    org.gpgtools.gpgmail.patch-uuid.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [running]    com.google.Chrome.framework.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        Google Drive    Application  (/Applications/Google Drive.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        SpiderOak    Application  (/Applications/SpiderOak.app)
        AirServer    Application Hidden (/Applications/AirServer.app)
        Plex Media Server    Application  (/Applications/Plex Media Server.app)
        Box Sync    Application  (/Applications/Box Sync.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.235 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 21 Check version
    User internet Plug-ins: ℹ️
        WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
    Safari Extensions: ℹ️
        1Password
        AdBlock
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        GPGPreferences  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 748.96 GB Disk used: 197.68 GB
        Destinations:
            ext2tb [Local]
            Total size: 2.00 TB
            Total number of backups: 38
            Oldest backup: 2012-10-07 09:09:10 +0000
            Last backup: 2015-03-01 09:07:46 +0000
            Size of backup disk: Adequate
                Backup size 2.00 TB > (Disk used 197.68 GB X 3)
    Top Processes by CPU: ℹ️
            40%    WindowServer
            12%    firefox
             2%    Activity Monitor
             1%    Box Sync Monitor
             1%    sysmond
    Top Processes by Memory: ℹ️
        533 MB    mds_stores
        498 MB    firefox
        429 MB    softwareupdated
        172 MB    InterCheck
        155 MB    SpiderOak
    Virtual Memory Information: ℹ️
        8.58 GB    Free RAM
        4.31 GB    Active RAM
        2.49 GB    Inactive RAM
        1.79 GB    Wired RAM
        10.08 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 1, 2015, 08:38:46 PM    /Library/Logs/DiagnosticReports/SpiderOak_2015-03-01-203846_[redacted].cpu_reso urce.diag [Click for details]
        Mar 1, 2015, 08:30:37 PM    /Library/Logs/DiagnosticReports/WindowServer_2015-03-01-203037_[redacted].cpu_r esource.diag [Click for details]
        Mar 1, 2015, 04:42:31 PM    /Library/Logs/DiagnosticReports/firefox_2015-03-01-164231_[redacted].cpu_resour ce.diag [Click for details]
        Mar 1, 2015, 08:26:20 AM    Self test - passed

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Photoshop CS4 will not launch after installing Yosemite.

    Photoshop CS4 will not launch after installing Yosemite. All the other CS4 apps open. I upgraded Java. Genius Bar could not get it to launch.

    Here's the fix I found, by way of an explanation...
    Snow Leopard prompted me on my first startup with the following error:
    "There is a conflict with the _______ font file. This font file contains a font name that conflicts with a system font required by Mac OS X to display onscreen text. You should move this font file to the Trash."
    The fonts it said were conflicting: Helvetica, HelveticaNeue.dfont, Lucida Grande, and Monaco. I figured Snow Leopard probably wanted to replace these fonts with newer versions, and so I clicked "Move to Trash" on all four.
    Apparently 10.6 trashed these fonts but didn't replace them. This was causing Photoshop to crash on load.
    So I restored my ~/Library/Fonts folder from a backup made just before upgrading and this time after a reboot I said "Allow Conflict" on all four dialog boxes and launched Photoshop... everything is back to normal!
    Not sure what kind of "conflict" it's referring to, but apparently moving these font files to the trash as OS X prompted me to do broke a number of apps. Should I report this as a bug?
    Thanks for the ideas!

  • Error 150:30 CS4 Web premium - Yosemite upgrade

    I'm trying to recover from a Yosemite upgrade failure on my MacBook Pro. I used the Migration Assistant app to restore my Applications folder. When I launch any product from the suite, I get Error 150:30. I can't use the installer disk for CS4 Web Premium. I've attempted downloading it from the support site several times and it always fails. When I attempt to relaunch download in Safari, I get a message that I don't have permission to download the CS4 Web Premium installer.

    Michael,
    Thanks for the reply. I'm not running Yosemite. I'm still running Mavericks 10.9.5. CS4 worked fine in it. I'll try the cleaner and attempt another download.
    Aaron
    UPDATE: CS4 Installer doesn't work on Mavericks, although the apps were running before the failed Yosemite update. I've downloaded the installer but it doesn't launch. It behaves like a folder, showing the installer contents. Here is a screen shot.
    UPDATE 2: The support reply was NOT helpful and didn't solve my problem. I'm not running Yosemite, if this post was read correctly.
    I've downloaded CS4 Web Premium several times and it still doesn't work on 10.9.5.

  • Error "Licensing for this product has stopped working" when you launch Acrobat 9

    Hi,
    I'm part of service desk and my company has several thousand users of Acrobat. There has been strange issues reported since upgrading from 7.0.5 to 9.1 and a lot of them are uhappy. The latest issue is users started to receive the following error,
    Error "Licensing for this product has stopped working" when you launch Acrobat 9 or Adobe Creative Suite 4 products. The link http://kb2.adobe.com/cps/405/kb405970.html#ErrorCodes has solution, but i tried everything given for 147-178, and nothing works. The users are highly frustrated. Any other possibilities? one collegue claims running simple reg cleaner could solve this issue.

    Wow,
    I went through a "font crisis" on my MacBook about two weeks ago, and I reinstalled Snow Leopard, then restored everything from Time Machine backup. Everything but Office 2008 and CS4 was able to run from the restore, because there were preferences for both that wouldn't copy back to my Library (permissions).
    I reinstalled both from the "original media" (dmg's)  with my Time Machine and 2 other external HDs connected and mounted. I had no problems with either. In fact since I was re-installing from dmg's stored on my Time Machine drive, I had to have it connected to do this. Installing Office and CS4 from the dmg's took all of twenty minutes for both with no errors at all.
    I'm glad you got everything taken care of, but anectdotal evidence tells me CS4 can be reinstalled with external drives connected and mounted.

  • After installing Yosemite upgrade, can't access documents and files

    I installed the Yosemite upgrade without making a proper backup first, not realizing what a major upgrade this is. During the install, I was prompted to create a new user account. Now that the upgrade is complete, when signed in as the new user, I can see my files and documents listed in a Device called “Guest’s MacBook Pro,” but when I try to access them, I’m told I don’t have permission to see the folders' contents.
    I should add that I bought this machine used, and I have always used it under the name “Guest.”
    Please help me access my stuff! Thanks in advance.
    EtreCheck version: 2.2 (132)
    Report generated 5/2/15, 11:47 AM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery: Health = Normal - Cycle count = 140 - SN = 9G2150ZCUD3MB
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: one day 0:3:24
    Disk Information: ℹ️
        APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (429.05 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 499.25 GB Online
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. iPhone
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/MacKeeper/AntiVirus.app
        [not loaded]    net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) [Click for support]
        [not loaded]    net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.SafariNotificationAgent.plist
        5 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.corestorage.corestoragehelperd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.findmymac.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.installd.plist
        [failed]    com.apple.mtrecorder.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.wdhelper.plist
        11 processes killed due to memory pressure
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [running]    com.mackeeper.AntiVirus.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             5%    hidd
             5%    WindowServer
             3%    ClanLord
             1%    Google Chrome Helper(12)
             1%    fontd
    Top Processes by Memory: ℹ️
        1.20 GB    Google Chrome Helper(12)
        488 MB    kernel_task
        164 MB    Google Chrome
        147 MB    ClanLord
        78 MB    mdworker(7)
    Virtual Memory Information: ℹ️
        47 MB    Free RAM
        3.95 GB    Used RAM
        140 MB    Swap Used
    Diagnostics Information: ℹ️
        May 1, 2015, 11:43:03 AM    Self test - passed

    MacKeeper – Do Not Install
    MacKeeper – Do Not Install (2)        See  SDW2001’s post
    MacKeeper Removal
    MacKeeper Removal

  • Yosemite Upgrade slowed MacBook Pro to a crawl

    Hi Folks,
    I'm relatively new to a Mac, and so, after upgrading to Mountain Lion and then Maverick and enjoying all the great benefits, not the least a little performance boost, I was eager to upgrade to Yosemite when it arrived.
    Unfortunately, it's not been a good upgrade for me. In fact, I'm  researching how to go back to Maverick. But, before I do, thought I'd share and see if there were some obvious issues being overlooked.
    I've already turned off FileVault encryption which helped, but not enough to get back to the Joys of why I've transitioned to a Mac and have been enjoying it so much ever since. Thank God I didn't wait until Yosemite to give Macs a try, the Yosemite experience is not enjoyable, at all.
    Everything is now so 'laggy', so much latency in every mouse move, selection, typing, etc...., everything. Try selecting a file while the Finder window is painting and the file lines jump up or down, 5 or 6 tries is the probability of actually getting the right file selected. Scrolling, what a nightmare, have to think Scrolls ahead, that is, attempt scroll down and wait until something happens if it ever does, because if you don't wait the window will scroll up and down catching up to all the scrolls being tried, and trying to stabilize that means more scroll commands queued up to act on, and..... will it ever scroll to where I need it? Just wait, either for the Scroll storm to subside or something to happen is the best choice.
    So, obviously not a working situation. In any case, reading through these forums I see where EtreCheck is recommended and I've downloaded and run it. My results are below, and, with all the red marked lines. I'm pretty sure there are some issues to resolve but I don't know what to interpret from it. I did see where deleting .plist files and rebooting allowed Yosemite to recreate them and that solved performance issues for some. But, not willing to delete these many without some guidance and certainly not knowing whether it will do any good.
    A minor note, Parallels was shutting down during EtreCheck run, so the 100% cpu listed may be a red-herring.
    Thanks for any help,
    KWL
    Problem description:
    Yosemite upgrade MacBook Pro/SSD/8GB made really, really slow,
    EtreCheck version: 2.0.11 (98)
    Report generated December 2, 2014 at 1:17:48 PM GMT+11
    Hardware Information: ℹ️
        MacBook Pro (Retina, 13-inch, Late 2013) (Verified)
        MacBook Pro - model: MacBookPro11,1
        1 2.6 GHz Intel Core i5 CPU: 2-core
        8 GB RAM Not upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n/ac
    Video Information: ℹ️
        Intel Iris -
            Color LCD spdisplays_2560x1600Retina
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Uptime: 8 days 23:44:41
    Disk Information: ℹ️
        APPLE SSD SM0512F disk0 : (500.28 GB)
        S.M.A.R.T. Status: Verified
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) /  [Startup]: 499.42 GB (118.34 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Parallels Desktop.app
        [loaded]    com.parallels.kext.hypervisor (10.1.1 28614 - SDK 10.7) Support
        [loaded]    com.parallels.kext.netbridge (10.1.1 28614 - SDK 10.7) Support
        [loaded]    com.parallels.kext.usbconnect (10.1.1 28614 - SDK 10.7) Support
        [loaded]    com.parallels.kext.vnic (10.1.1 28614 - SDK 10.7) Support
            /Applications/Proxifier.app
        [not loaded]    com.initex.proxifier.macosx.kext (2.12.2b2 - SDK 10.8) Support
            /Library/Application Support/Symantec/AntiVirus
        [loaded]    com.symantec.kext.SymAPComm (12.2f1 - SDK 10.6) Support
            /Library/Extensions
        [loaded]    com.symantec.kext.ndcengine (1.0f2 - SDK 10.6) Support
            /System/Library/Extensions
        [loaded]    com.Cycling74.driver.Soundflower (1.5.2) Support
        [not loaded]    com.lge.driver.LGEADMobilSolutionFamily (1.6.0) Support
        [not loaded]    com.netgear.driver.NetgearQMISupport (1 . 1 . 0 - SDK 10.8) Support
        [loaded]    com.netgear.driver.NetgearVSP (1.0.0 - SDK 10.8) Support
        [not loaded]    com.netgear.driver.qmiNetDriver (1.1.0 - SDK 10.8) Support
        [not loaded]    com.sierrawireless.SierraTruInstallPreferred (1 - SDK 10.8) Support
        [not loaded]    com.sierrawireless.driver.SierraDIPSupport (1.0.0) Support
        [not loaded]    com.sierrawireless.driver.SierraFSRSupport (3.0.0 - SDK 10.6) Support
        [not loaded]    com.sierrawireless.driver.SierraHSRSupport (3.0.0 - SDK 10.6) Support
        [not loaded]    com.sierrawireless.driver.SierraIPDirect (1.1.5) Support
        [loaded]    com.symantec.kext.internetSecurity (5.2f1 - SDK 10.6) Support
        [loaded]    com.symantec.kext.ips (3.5f1 - SDK 10.6) Support
            /System/Library/Extensions/LG 1.6.0.0604.kext/Contents/PlugIns
        [not loaded]    com.lge.driver.LGELTEADBus (1.6.0) Support
        [not loaded]    com.lge.driver.LGELTEADMdmControl (1.6.0) Support
        [not loaded]    com.lge.driver.LGELTEADMdmData (1.6.0) Support
        [not loaded]    com.lge.driver.LGELTEADMsc (1.6.0) Support
        [not loaded]    com.lge.driver.LGELTEADNicControl (1.6.0) Support
        [not loaded]    com.lge.driver.LGELTEADNicData (1.6.0) Support
    Problem System Launch Agents: ℹ️
        [failed]    com.apple.accountsd.plist
        [failed]    com.apple.AirPlayUIAgent.plist
        [failed]    com.apple.bird.plist
        [failed]    com.apple.CallHistoryPluginHelper.plist
        [failed]    com.apple.CallHistorySyncHelper.plist
        [failed]    com.apple.cloudd.plist
        [failed]    com.apple.coreservices.appleid.authentication.plist
        [failed]    com.apple.coreservices.uiagent.plist
        [failed]    com.apple.EscrowSecurityAlert.plist
        [failed]    com.apple.icloud.fmfd.plist
        [failed]    com.apple.iconservices.iconservicesagent.plist
        [failed]    com.apple.lookupd.plist
        [failed]    com.apple.nsurlsessiond.plist
        [failed]    com.apple.pluginkit.pkd.plist
        [failed]    com.apple.printtool.agent.plist
        [failed]    com.apple.recentsd.plist
        [failed]    com.apple.sbd.plist
        [failed]    com.apple.scopedbookmarkagent.xpc.plist
        [failed]    com.apple.secd.plist
        [failed]    com.apple.security.cloudkeychainproxy.plist
        [failed]    com.apple.spindump_agent.plist
        [failed]    com.apple.telephonyutilities.callservicesd.plist
        [failed]    com.apple.xpc.loginitemregisterd.plist
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.awdd.plist
        [failed]    com.apple.coresymbolicationd.plist
        [failed]    com.apple.ctkd.plist
        [failed]    com.apple.diagnosticd.plist
        [failed]    com.apple.GSSCred.plist
        [failed]    com.apple.icloud.findmydeviced.plist
        [failed]    com.apple.iconservices.iconservicesagent.plist
        [failed]    com.apple.iconservices.iconservicesd.plist
        [failed]    com.apple.ifdreader.plist
        [failed]    com.apple.installd.plist
        [failed]    com.apple.MobileFileIntegrity.plist
        [failed]    com.apple.nehelper.plist
        [failed]    com.apple.nsurlsessiond.plist
        [failed]    com.apple.periodic-daily.plist
        [failed]    com.apple.periodic-monthly.plist
        [failed]    com.apple.periodic-weekly.plist
        [failed]    com.apple.sandboxd.plist
        [failed]    com.apple.softwareupdate_download_service.plist
        [failed]    com.apple.softwareupdated.plist
        [failed]    com.apple.spindump.plist
        [failed]    com.apple.systemstats.analysis.plist
        [failed]    com.apple.systemstatsd.plist
        [failed]    com.apple.wdhelper.plist
        [failed]    com.apple.xpc.smd.plist
    Launch Agents: ℹ️
        [invalid?]    com.cisco.anyconnect.gui.plist Support
        [running]    com.netgear.switchTool.plist Support
        [loaded]    com.oracle.java.Java-Updater.plist Support
        [running]    com.symantec.uiagent.application.plist Support
        [running]    net.juniper.pulsetray.plist Support
        [loaded]    org.macosforge.xquartz.startx.plist Support
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist Support
        [running]    com.cisco.anyconnect.vpnagentd.plist Support
        [running]    com.fitbit.galileod.plist Support
        [loaded]    com.microsoft.office.licensing.helper.plist Support
        [loaded]    com.oracle.java.Helper-Tool.plist Support
        [loaded]    com.oracle.java.JavaUpdateHelper.plist Support
        [loaded]    com.symantec.liveupdate.daemon.ondemand.plist Support
        [failed]    com.symantec.liveupdate.daemon.plist Support
        [not loaded]    com.symantec.sep.migratesettings.plist Support
        [running]    com.symantec.sharedsettings.plist Support
        [running]    com.symantec.symdaemon.plist Support
        [running]    net.juniper.AccessService.plist Support
        [not loaded]    net.juniper.UninstallPulse.plist Support
        [loaded]    org.macosforge.xquartz.privileged_startx.plist Support
        [invalid?]    org.wireshark.ChmodBPF.plist Support
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist Support
        [running]    com.att.CellularService.plist Support
        [running]    com.att.FocusReportingService.plist Support
        [loaded]    com.google.keystone.agent.plist Support
    User Login Items: ℹ️
        iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Bartender    Application (/Applications/Bartender.app)
        ClipMenu    Application (/Applications/ClipMenu.app)
        Google Drive    Application (/Applications/Google Drive.app)
        Fitbit Connect Menubar Helper    Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
        BetterSnapTool    Application (/Applications/BetterSnapTool.app)
        BetterTouchTool    Application (/Applications/BetterTouchTool.app)
        Dropbox    Application (/Applications/Dropbox.app)
        XtraFinder    Application (/Applications/XtraFinder.app)
        EvernoteHelper    Application (/Applications/Evernote 2.app/Contents/Library/LoginItems/EvernoteHelper.app)
        Chromium    ApplicationHidden (/Applications/Chromium.app)
        OmniFocus Clip-o-Tron    Application (/Applications/OmniFocus Clip-o-Tron.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
        JavaAppletPlugin: Version: Java 7 Update 71 Check version
    User Internet Plug-ins: ℹ️
        WebEx64: Version: 1.0 - SDK 10.6 Support
    Safari Extensions: ℹ️
        Evernote Web Clipper
        OpenIE
    3rd Party Preference Panes: ℹ️
        Flash Player  Support
        FUSE for OS X (OSXFUSE)  Support
        Java  Support
        Symantec QuickMenu  Support
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
           100%    prl_vm_app
            30%    WindowServer
            17%    firefox
            15%    prl_client_app
            11%    eclipse
    Top Processes by Memory: ℹ️
        2.02 GB    prl_vm_app
        447 MB    firefox
        120 MB    MailTab Pro for Gmail
        94 MB    eclipse
        86 MB    prl_client_app
    Virtual Memory Information: ℹ️
        151 MB    Free RAM
        1.56 GB    Active RAM
        1.22 GB    Inactive RAM
        3.67 GB    Wired RAM
        583.18 GB    Page-ins
        12.50 GB    Page-outs

    Linc,
    Thanks very much for the reply, appreciate the support.
    And, you're not kidding about the size of that script, holy cow.
    In any case, after several minutes it finished, presented "Process Completed", and here are the results,
    Thanks again,
    KWL
    Start time: 17:06:52 12/02/14
    Model Identifier: MacBookPro11,1
    System Version: OS X 10.10.1 (14B25)
    Kernel Version: Darwin 14.0.0
    Time since boot: 9 days 3:33
    Diagnostic reports
       2014-11-21 prl_client_app crash
       2014-11-22 Evernote crash
       2014-11-25 SymDaemon crash
       2014-11-25 eclipse crash x3
       2014-11-25 garcon crash
       2014-11-25 memcheck crash x6
       2014-11-27 com.apple.WebKit.WebContent crash
       2014-11-28 eclipse crash x2
       2014-11-28 memcheck crash x4
       2014-11-30 SymDaemon crash x2
       2014-11-30 sun.plugin2.main.client.PluginMain hang x2
       2014-12-02 SymDaemon crash
    Log
       Dec  2 10:12:57 SepNdcStream_inspectData: ndc_buffer_submit failed (-86)Vulnerability Protection encountered an error (-86).
       Dec  2 10:12:57 SepNdcStream_inspectData: ndc_buffer_submit failed (-60)Vulnerability Protection encountered an error (-60).
       Dec  2 10:13:04 SepNdcStream_inspectData: ndc_buffer_submit failed (-86)Vulnerability Protection encountered an error (-86).
       Dec  2 10:13:04 SepNdcStream_inspectData: ndc_buffer_submit failed (-60)Vulnerability Protection encountered an error (-60).
       Dec  2 10:13:25 SepNdcStream_inspectData: ndc_buffer_submit failed (-86)Vulnerability Protection encountered an error (-86).
       Dec  2 10:13:25 SepNdcStream_inspectData: ndc_buffer_submit failed (-60)Vulnerability Protection encountered an error (-60).
       Dec  2 10:13:56 SepNdcStream_inspectData: ndc_buffer_submit failed (-86)Vulnerability Protection encountered an error (-86).
       Dec  2 10:13:56 SepNdcStream_inspectData: ndc_buffer_submit failed (-60)Vulnerability Protection encountered an error (-60).
       Dec  2 10:14:02 SepNdcStream_inspectData: ndc_buffer_submit failed (-86)Vulnerability Protection encountered an error (-86).
       Dec  2 10:14:02 SepNdcStream_inspectData: ndc_buffer_submit failed (-60)Vulnerability Protection encountered an error (-60).
       Dec  2 10:14:09 SepNdcStream_inspectData: ndc_buffer_submit failed (-86)Vulnerability Protection encountered an error (-86).
       Dec  2 10:14:09 SepNdcStream_inspectData: ndc_buffer_submit failed (-60)Vulnerability Protection encountered an error (-60).
       Dec  2 11:47:57 process eclipse[998] caught causing excessive wakeups. Observed wakeups rate (per sec): 266; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 51097749
       Dec  2 11:52:05 process eclipse[998] caught causing excessive wakeups. Observed wakeups rate (per sec): 269; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 51166345
       Dec  2 11:58:25 process eclipse[998] caught causing excessive wakeups. Observed wakeups rate (per sec): 265; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 51267699
       Dec  2 12:13:57 process eclipse[998] caught causing excessive wakeups. Observed wakeups rate (per sec): 288; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 51528453
       Dec  2 12:23:17 process eclipse[998] caught causing excessive wakeups. Observed wakeups rate (per sec): 299; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 51690358
       Dec  2 13:04:15 SepNdcStream_inspectData: ndc_buffer_submit failed (-86)Vulnerability Protection encountered an error (-86).
       Dec  2 13:04:15 SepNdcStream_inspectData: ndc_buffer_submit failed (-60)Vulnerability Protection encountered an error (-60).
       Dec  2 13:04:38 SepNdcStream_inspectData: ndc_buffer_submit failed (-86)Vulnerability Protection encountered an error (-86).
       Dec  2 13:04:38 SepNdcStream_inspectData: ndc_buffer_submit failed (-60)Vulnerability Protection encountered an error (-60).
       Dec  2 13:43:07 process eclipse[998] caught causing excessive wakeups. Observed wakeups rate (per sec): 285; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 53028888
       Dec  2 13:56:14 process eclipse[998] caught causing excessive wakeups. Observed wakeups rate (per sec): 251; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 53243842
       Dec  2 14:03:39 process prl_vm_app[50977] caught causing excessive wakeups. Observed wakeups rate (per sec): 372; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45002
       Dec  2 14:44:46 process eclipse[998] caught causing excessive wakeups. Observed wakeups rate (per sec): 315; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 54088537
    Swap (MiB): 621340
    Activity
       CPU: user 16%, system 16%
    CPU per process: firefox (UID 501) is using 52.6  %
    Memory: prl_vm_app (UID 501) is using 1559 MB
    Mach ports: appleeventsd (UID 55) is using 119267 ports
    kexts
       com.symantec.kext.internetSecurity (5.2f2)
       com.symantec.kext.ndcengine (1.0f2)
       com.symantec.kext.ips (3.5f2)
       com.netgear.driver.NetgearVSP (1.0.0)
       com.Cycling74.driver.Soundflower (1.5.2)
       com.cisco.kext.acsock (1.1.0)
       com.parallels.kext.usbconnect (10.1.1 28614)
       com.parallels.kext.hypervisor (10.1.1 28614)
       com.parallels.kext.netbridge (10.1.1 28614)
       com.parallels.kext.vnic (10.1.1 28614)
       com.symantec.kext.SymAPComm (12.2f2)
    Daemons
       com.cisco.anyconnect.vpnagentd
       com.oracle.java.JavaUpdateHelper
       com.symantec.liveupdate.daemon
       org.wireshark.ChmodBPF
       com.microsoft.office.licensing.helper
       com.oracle.java.Helper-Tool
       net.juniper.AccessService
       com.symantec.symdaemon
       com.symantec.sharedsettings
       com.adobe.fpsaud
       org.macosforge.xquartz.privileged_startx
       com.symantec.liveupdate.daemon.ondemand
       com.fitbit.galileod
    Agents
       com.symantec.uiagent.application
       net.juniper.pulsetray
       com.aptonic.LaunchAtLogin
       com.readytapgo.MorningsHelper
       com.adobe.ARM.UUID
       in.appyogi.ethernetstatushelperapp
       com.att.FocusReportingService
       com.att.agnccelld
       org.macosforge.xquartz.startx
       com.cisco.anyconnect.gui
       com.oracle.java.Java-Updater
       com.fiplab.MailTabProHelper
       com.mint.quickview-launcher
       com.google.keystone.user.agent
       com.apple.AirPortBaseStationAgent
       com.netgear.switchTool
    Bundles
       /System/Library/Extensions/JMicronATA.kext
       -    com.jmicron.JMicronATA
       /System/Library/Extensions/LG 1.6.0.0604.kext
       -    com.lge.driver.LGEADMobilSolutionFamily
       /System/Library/Extensions/ndcengine.kext
       -    com.symantec.kext.ndcengine
       /System/Library/Extensions/NetgearQMIDirectIP.kext
       -    com.netgear.driver.qmiNetDriver
       /System/Library/Extensions/NetgearQMISupport.kext
       -    com.netgear.driver.NetgearQMISupport
       /System/Library/Extensions/NetgearVSP.kext
       -    com.netgear.driver.NetgearVSP
       /System/Library/Extensions/SierraDIPSupport.kext
       -    com.sierrawireless.driver.SierraDIPSupport
       /System/Library/Extensions/SierraFSRSupport.kext
       -    com.sierrawireless.driver.SierraFSRSupport
       /System/Library/Extensions/SierraHSRSupport.kext
       -    com.sierrawireless.driver.SierraHSRSupport
       /System/Library/Extensions/SierraIPDirect.kext
       -    com.sierrawireless.driver.SierraIPDirect
       /System/Library/Extensions/SierraTruInstallPreferred.kext
       -    com.sierrawireless.SierraTruInstallPreferred
       /System/Library/Extensions/Soundflower.kext
       -    com.Cycling74.driver.Soundflower
       /System/Library/Extensions/SymInternetSecurity.kext
       -    com.symantec.kext.internetSecurity
       /System/Library/Extensions/SymIPS.kext
       -    com.symantec.kext.ips
       /Library/Extensions/ndcengine.kext
       -    com.symantec.kext.ndcengine
       /Library/Extensions/SymInternetSecurity.kext
       -    com.symantec.kext.internetSecurity
       /Library/Extensions/SymIPS.kext
       -    com.symantec.kext.ips
       /Library/Internet Plug-Ins/Flash Player.plugin
       -    N/A
       /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
       -    com.oracle.java.JavaAppletPlugin
       /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
       -    com.microsoft.sharepoint.browserplugin
       /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
       -    com.microsoft.sharepoint.webkitplugin
       /Library/Internet Plug-Ins/Silverlight.plugin
       -    com.microsoft.SilverlightPlugin
       /Library/PreferencePanes/Flash Player.prefPane
       -    com.adobe.flashplayerpreferences
       /Library/PreferencePanes/JavaControlPanel.prefPane
       -    com.oracle.java.JavaControlPanel
       /Library/PreferencePanes/OSXFUSE.prefPane
       -    com.github.osxfuse.OSXFUSEPrefPane
       /Library/PreferencePanes/SymantecQuickMenu.prefPane
       -    com.symantec.quickmenu.prefpane
       /Library/ScriptingAdditions/BarsoomOsaxHelper.osax
       -    com.fabriceleyne.BarsoomOsaxHelper
       /Library/ScriptingAdditions/BartenderHelper.osax
       -    com.surteesstudios.BartenderHelper
       /Library/ScriptingAdditions/XtraFinder.osax
       -    com.trankynam.XtraFinder
       /Library/Spotlight/IBMNotesImporter.mdimporter
       -    com.ibm.notes.mdimporter
       Library/Caches/com.apple.Safari/Extensions/Evernote Web Clipper.safariextension
       -    com.evernote.safari.clipper
       Library/Caches/com.apple.Safari/Extensions/OpenIE.safariextension
       -    com.parallels.openinie
       Library/Internet Plug-Ins/WebEx64.plugin
       -    com.cisco_webex.plugin.gpc64
       Library/Mail/Bundles/OmniMailMessageServiceEnabler.mailbundle
       -    com.omnigroup.OmniMailMessageServiceEnabler
    dylibs
       /usr/lib/libsymsea.1.1.0.dylib
    App extensions
       com.parallels.desktop.console.Resource-Monitor
       com.getdropbox.dropbox.garcon
    Apps
       /Applications/Dropbox.app
       /Applications/Google Drive.app
    Contents of /etc/ssh_config (checksum 2841432291)
        Host *
          SendEnv LANG LC_*
       Host *
           XAuthLocation /opt/X11/bin/xauth
    Contents of /Library/LaunchAgents/com.cisco.anyconnect.gui.plist (checksum 1087717482)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>KeepAlive</key>
           <dict>
               <key>PathState</key>
               <dict>
                   <key>/opt/cisco/anyconnect/gui_keepalive</key>
                   <true/>
               </dict>
           </dict>
           <key>Label</key>
           <string>com.cisco.anyconnect.gui</string>
           <key>LimitLoadToSessionType</key>
           <string>Aqua</string>
           <key>ProgramArguments</key>
           <array>
               <string>open</string>
               <string>--wait-apps</string>
               <string>/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app</string>
           </array>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/com.netgear.switchTool.plist (checksum 1663252153)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Label</key>
           <string>com.netgear.switchTool</string>
           <key>ProgramArguments</key>
           <array>
               <string>/Library/Netgear/NetgearSwitchTool</string>
           </array>
           <key>RunAtLoad</key>
           <true/>
           <key>TimeOut</key>
           <integer>90</integer>
           <key>KeepAlive</key>
           <true/>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist (checksum 590049911)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Label</key>
           <string>com.oracle.java.Java-Updater</string>
           <key>ProgramArguments</key>
           <array>
               <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
               <string>-bgcheck</string>
           </array>
           <key>StandardErrorPath</key>
           <string>/dev/null</string>
           <key>StandardOutPath</key>
           <string>/dev/null</string>
           <key>StartCalendarInterval</key>
           <dict>
               <key>Hour</key>
               <integer>22</integer>
               <key>Minute</key>
               <integer>4</integer>
               <key>Weekday</key>
               <integer>4</integer>
           </dict>
       </dict>
       ...and 1 more line(s)
    Contents of /Library/LaunchAgents/com.symantec.uiagent.application.plist (checksum 2715641560)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>KeepAlive</key>
           <true/>
           <key>Label</key>
           <string>com.symantec.uiagent.application</string>
           <key>ProgramArguments</key>
           <array>
               <string>/Library/Application Support/Symantec/SymUIAgent/SymUIAgent.app/Contents/MacOS/SymUIAgent</string>
           </array>
           <key>RunAtLoad</key>
           <true/>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/net.juniper.pulsetray.plist (checksum 908028267)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Label</key>
           <string>net.juniper.pulsetray</string>
           <key>LimitLoadToSessionType</key>
           <array>
               <string>Aqua</string>
           </array>
           <key>ProgramArguments</key>
           <array>
               <string>/Applications/Junos Pulse.app/Contents/Plugins/JamUI/PulseTray.app/Contents/MacOS/PulseTray</string >
           </array>
           <key>KeepAlive</key>
           <true/>
           <key>Disabled</key>
           <false/>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/org.macosforge.xquartz.startx.plist (checksum 2451978492)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Label</key>
               <string>org.macosforge.xquartz.startx</string>
           <key>ProgramArguments</key>
               <array>
                   <string>/opt/X11/lib/X11/xinit/launchd_startx</string>
                   <string>/opt/X11/bin/startx</string>
                   <string>--</string>
                   <string>/opt/X11/bin/Xquartz</string>
               </array>
           <key>Sockets</key>
               <dict>
                   <key>org.macosforge.xquartz:0</key>
                       <dict>
                           <key>SecureSocketWithKey</key>
                               <string>DISPLAY</string>
                       </dict>
               </dict>
           <key>ServiceIPC</key>
               <true/>
           <key>EnableTransactions</key>
               <true/>
       ...and 2 more line(s)
    Contents of /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist (checksum 2630047092)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC -//Apple Computer//DTD PLIST 1.0//EN
       http://www.apple.com/DTDs/PropertyList-1.0.dtd >
       <plist version="1.0">
       <dict>
            <key>Label</key>
            <string>com.cisco.anyconnect.vpnagentd</string>
            <key>ProgramArguments</key>
            <array>
                 <string>/opt/cisco/anyconnect/bin/vpnagentd</string>
                 <string>-execv_instance</string>
            </array>
            <key>KeepAlive</key>
            <true/>
            <key>RunAtLoad</key>
            <true/>
            <key>AbandonProcessGroup</key>
            <true/>
            <key>EnableTransactions</key>
            <false/>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/com.fitbit.galileod.plist (checksum 333804614)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Program</key>
           <string>/usr/local/bin/galileod</string>
           <key>ProgramArguments</key>
           <array>
               <string>/usr/local/bin/galileod</string>
           </array>
           <key>Label</key>
           <string>com.fitbit.galileod</string>
           <key>UserName</key>
           <string>root</string>
           <key>GroupName</key>
           <string>daemon</string>
           <key>InitGroups</key>
           <true/>
           <key>OnDemand</key>
           <false/>
           <key>ServiceIPC</key>
           <true/>
           <key>Sockets</key>
           <dict>
               <key>UserClients</key>
       ...and 27 more line(s)
    Contents of /Library/LaunchDaemons/com.symantec.liveupdate.daemon.ondemand.plist (checksum 2394746304)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>KeepAlive</key>
           <false/>
           <key>Label</key>
           <string>com.symantec.liveupdate.daemon.ondemand</string>
           <key>ProgramArguments</key>
           <array>
               <string>/Library/Application Support/Symantec/LiveUpdate/LiveUpdateDaemon.bundle/Contents/MacOS/LiveUpdateDa emon</string>
           </array>
           <key>TimeOut</key>
           <integer>15</integer>
           <key>Sockets</key>
           <dict>
               <key>DaemonSocket</key>
               <dict>
                   <key>SockPathMode</key>
                   <integer>49663</integer>
                   <key>SockPathName</key>
                   <string>/private/tmp/com.symantec.liveupdate.daemonport</string>
               </dict>
           </dict>
           <key>EnableTransactions</key>
       ...and 3 more line(s)
    Contents of /Library/LaunchDaemons/com.symantec.liveupdate.daemon.plist (checksum 3403302937)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>KeepAlive</key>
           <false/>
           <key>RunAtLoad</key>
           <true/>
           <key>Label</key>
           <string>com.symantec.liveupdate.daemon</string>
           <key>ProgramArguments</key>
           <array>
               <string>/Library/Application Support/Symantec/LiveUpdate/LUTool</string>
           </array>
           <key>TimeOut</key>
           <integer>15</integer>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/com.symantec.sep.migratesettings.plist (checksum 3583785382)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>KeepAlive</key>
           <false/>
           <key>Label</key>
           <string>com.symantec.sep.migratesettings</string>
           <key>ProgramArguments</key>
           <array>
               <string>/Library/Application Support/Symantec/Migration/MigrateSettings</string>
               <string>/Library/Application Support/Symantec/Migration/Saved Symantec Data</string>
           </array>
           <key>Disabled</key>
           <false/>
           <key>RunAtLoad</key>
           <true/>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/com.symantec.sharedsettings.plist (checksum 2142494329)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>KeepAlive</key>
           <false/>
           <key>Label</key>
           <string>com.symantec.sharedsettings</string>
           <key>MachServices</key>
           <dict>
               <key>com.symantec.sharedsettings</key>
               <true/>
           </dict>
           <key>Program</key>
           <string>/Library/PrivateFrameworks/SymSharedSettings.framework/Tools/SymSharedS ettingsd</string>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/com.symantec.symdaemon.plist (checksum 513030552)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Label</key>
           <string>com.symantec.symdaemon</string>
           <key>OnDemand</key>
           <false/>
           <key>KeepAlive</key>
           <dict>
               <key>SuccessfulExit</key>
               <false/>
           </dict>
           <key>RunAtLoad</key>
           <true/>
           <key>ProgramArguments</key>
           <array>
               <string>/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/MacOS/SymDaemon</string>
           </array>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/net.juniper.AccessService.plist (checksum 420451302)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>EnvironmentVariables</key>
           <dict>
               <key>JUNS_LOG_NAME</key>
               <string>/var/log/Juniper Networks/Logging/debuglog.log</string>
               <key>PULSE_CONFIG_PATH</key>
               <string>/Library/Application Support/Juniper Networks/Junos Pulse</string>
               <key>PULSE_PLUGIN_PATH</key>
               <string>/Applications/Junos Pulse.app/Contents/Plugins</string>
           </dict>
           <key>Label</key>
           <string>net.juniper.AccessService</string>
           <key>OnDemand</key>
           <false/>
           <key>ProgramArguments</key>
           <array>
               <string>/Applications/Junos Pulse.app/Contents/Plugins/JUNS/dsAccessService</string>
           </array>
           <key>ServiceDescription</key>
           <string>Juniper Access Service Daemon</string>
           <key>WorkingDirectory</key>
           <string>/Applications/Junos Pulse.app/Contents/Plugins/JUNS</string>
       ...and 2 more line(s)
    Contents of /Library/LaunchDaemons/net.juniper.UninstallPulse.plist (checksum 3662460710)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" \
       "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <dict>
               <key>Label</key>
               <string>net.juniper.UninstallPulse</string>
               <key>Program</key>
               <string>/Library/Application Support/Juniper Networks/Junos Pulse/Uninstall.app/Contents/Resources/uninstaller</string>
               <key>WatchPaths</key>
               <array>
               <string>/Applications/Junos Pulse.app/Contents/Resources/watchpath</string>
               </array>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/org.wireshark.ChmodBPF.plist (checksum 1346761329)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Label</key>
           <string>org.wireshark.ChmodBPF</string>
           <key>RunAtLoad</key>
           <true/>
           <key>Program</key>
           <string>/Library/Application Support/Wireshark/ChmodBPF/ChmodBPF</string>
       </dict>
       </plist>
    Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist (checksum 394026997)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Label</key>
           <string>com.adobe.ARM.UUID</string>
           <key>ProgramArguments</key>
           <array>
               <string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
               <string>semi-auto</string>
           </array>
           <key>RunAtLoad</key>
           <true/>
           <key>StartInterval</key>
           <integer>12600</integer>
       </dict>
       </plist>
    Contents of Library/LaunchAgents/com.att.CellularService.plist (checksum 617332851)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
       <key>Debug</key>
       <true/>
       <key>Disabled</key>
       <false/>
       <key>GroupName</key>
       <string>wheel</string>
       <key>Label</key>
       <string>com.att.agnccelld</string>
       <key>OnDemand</key>
       <false/>
       <key>ProgramArguments</key>
       <array>
       <string>/Users/USER/Library/Application Support/AGNC Client/UserAgents/CellularService</string>
       </array>
       <key>RunAtLoad</key>
       <true/>
       </dict>
       </plist>
    Contents of Library/LaunchAgents/com.att.FocusReportingService.plist (checksum 3562477340)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
       <key>Label</key>
       <string>com.att.FocusReportingService</string>
       <key>ProgramArguments</key>
       <array>
       <string>/Users/USER/Library/Application Support/AGNC Client/UserAgents/FocusReportingService</string>
       </array>
       <key>Disabled</key>
       <false/>
       <key>OnDemand</key>
       <false/>
       <key>RunAtLoad</key>
       <true/>
       <key>Debug</key>
       <true/>
       </dict>
       </plist>
    Contents of Library/LaunchAgents/com.google.keystone.agent.plist (checksum 647236597)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Label</key>
           <string>com.google.keystone.user.agent</string>
           <key>LimitLoadToSessionType</key>
           <string>Aqua</string>
           <key>ProgramArguments</key>
           <array>
             <string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>
             <string>-runMode</string>
             <string>ifneeded</string>
           </array>
           <key>RunAtLoad</key>
           <true/>
           <key>StartInterval</key>
           <integer>3523</integer>
           <key>StandardErrorPath</key>
           <string>/dev/null</string>
           <key>StandardOutPath</key>
           <string>/dev/null</string>
       </dict>
       </plist>
    DNS: 9.0.130.50 (static)
    Listeners
       kdc: kerberos
       launchd: afpovertcp
       launchd: microsoft-ds
    User login items
       iTunesHelper
       -    /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
       Bartender
       -    /Applications/Bartender.app
       ClipMenu
       -    /Applications/ClipMenu.app
       Google Drive
       -    /Applications/Google Drive.app
       Fitbit Connect Menubar Helper
       -    /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app
       BetterSnapTool
       -    /Applications/BetterSnapTool.app
       BetterTouchTool
       -    /Applications/BetterTouchTool.app
       Dropbox
       -    /Applications/Dropbox.app
       XtraFinder
       -    /Applications/XtraFinder.app
       EvernoteHelper
       -    /Applications/Evernote 2.app/Contents/Library/LoginItems/EvernoteHelper.app
       Chromium
       -    /Applications/Chromium.app
       OmniFocus Clip-o-Tron
       -    /Applications/OmniFocus Clip-o-Tron.app
    Safari extensions
       Evernote Web Clipper
       Open in Internet Explorer
    Restricted files: 1035
    Lockfiles: 1
    Elapsed time (s): 453

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