FAILURE TO RESTORE BACKUP ON Q10 AFTER WIPE OUT

After having a problem with deleting text messages I decided to wipe out data (restore to factory settings) then restore my latest backup,back in again on my BBQ10.
Blackberry link won't restore my data or settings. It just keeps on failing to start restoring as if it cannot read the backups, though I've tried with 3 different ones.
In the meantime I've updated blackberry link to 1.2.0 (built 17), and the device to os 10.2.1.1925, but again no success.
I've searched for backup data extraction applications but not available for OS10.
Any ideas???

The latest BB link is 1.2.1.31 or higher try installing that and then rebooting both your phone and PC and try again.
If you've been helped click on , if you've been saved buy the app.
Developer of stokLocker, Sympatico and Super Sentences.

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