Failure to Setup my Time Capsule Device. PLEASE HELP ME.

Hey everyone,
I just bought my Time Capsule device and I installed the software that came with it. Then I powered up the device. I opened the Airport Utility. I found my device. I went through the steps as instructed. It required that the time capsule device restarts so i hit continue. It restarted and when it had finished turning back on an error came up saying that it could not locate an Apple wireless device. Have any of you guys ran into this problem? Can you help me? My ultimate goal is to connect my Time Capsule to my existing wireless network.

I too had set-up problems, but went to my DHCP/DNS server configuration with Automatic for network instead of my normal................but, I have to go to system preferences EVERYTIME and ask for assistance with message asking if I want to set up using a different set-up then go to my INP, which is my cable connection for internet and ask for user name and password. Thinking that that was the solution, I called Mediacom and they said it is APPLE I need to contact.
I am loving the freedom of my router when it connects, but do not understand why I have to go to Systems Preference to assist and it has to "recognize" a new configuration each and every time. Looking forward to solution. Thanks
PS: This is my first discussion and I could not find the icon to post a question so I hooked on to Big Mike and Glenn.

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Time capsule problem please help

Hi People its my first post i hope its in the right section.
Ok
I have a NETGEAR RangeMax Dual Band Wireless-N DSL Gateway DGND3300 Wireless route.
i was told i can extend the range with apple time capsule.
i tried to set up time capsule this morning my steps were
airport un
found apple time capsule join wireless network all setup
i then went to update the settings and i got message saying update complete waiting for restart
the time capsule was stuck on amber flashing on and off and would not pick up any signal
i have now set it up plugged into router but it don't boost my signal
Does anyone know if i can set it up using wireless mode which will work and boost my signal
at the mo it feels like a waste of money
please help

also at the moment i have plugged tc into netgear and created a new network.
is that the best way,
If you configure the Time Capsule as a "bridge" to use exactly the same wireless network name, security and password as the wireless on your main router, you will in effect, extend the wireless network that way. Computers will be able to move from one area to another without having to change networks.
I assume that you have an ethernet cable connecting your main router to the WAN port (circle icon) on the Time Capsule.
Open AirPort Utility and click Manual Setup
Click the Wireless tab below the icons
Wireless Mode = Create a wireless network
Wireless Network Name = Exact same name as your main router network
Radio Mode = Automatic
Channel = Automatic
Wireless Security = Exact same setting that your main router is using. You may need to check the configuration pages for your main router to get this information. If the settings do not match exactly, the wireless network will not perform as a single network, it will perform as two separate networks
Wireless Password = Same password as your main router
Confirm Password
Click the Internet icon
Connect Using = Ethernet
Connection Sharing = Off (Bridge Mode)
Update to save settings.

Slow shutdown after installing time capsule. Please help

Hi everyone,
I'm experiencing some troubles when restarting or shutting down my iMac Intel 8gb RAM late 2010. It takes longer than usual ( before I buy my 4th gen. Time capsule it Was very quick) and now, after I installed it I can see the grey spinning wheel and a geey blank screen for several seconds before it goes off.
Things I already tried
. reparing permissions from Lion recovery mode (some of them can not be repaired. I already tried almost everything)
. Onyx all maintenance options passed.
. Disabled time machine
. Deleted home folder preferences from terminal (revia reset password )
My iMac Is running Lion 10.7.2
I've configured my time capsule in bridge mode, with automatic backup copies
I'm sharing Time capsule disk over wan and Internet.
I've configured iCloud with back To my Mac, documents and the rest of options
Please, I need some help¡. Can you help me?
Thanks in advance,
C. Llerandi

Try doing a Safe Mode reboot by holding down the Shift key when you hear the start-up tone. When the progress bar appears you can release the key. A Safe Reboot will clear some of the caches, it's possible one became corrupt. If that doesn't work do both a SMC and PRAM reset, you may need to do each 2-3x.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

Time Capsule Issues: Please Help

my set up:
1 extreme base station|2 expresses| 1 time capsule| comcast ISP| time capsule is setup to join the excisting network...i know apple does not recommend this but it is my only option....
issue: it was working fine for about a week...now time capsule keeps loosing connection...light stays green however...unplugging and plugging back in it works for a few minutes...then drops out again....

well the situation has gotten worse after the update. After updating i was hoping some of my issues may have been resolved...they were not in fact they are worse....
so i restarted the TC so that i could see in the utility for those few minutes i have access to it...it updated and restarted..but never really restarted...it just blinks yellow now..
so i pressed the little reset button in the back...went to factory default..and i set it up agian...the same way i had it...and now it says the TC has been updated and it is restarting it never comes back up...
i am extremely frustrated...this is by far my worst apple product experience...wait times for TC support by phone are over 30 mins each time....and two of the three techs i have talked to were practically ********...i know its not the ones for fault for barely speaking english...but come on..you should still know how to trouble shoot for god's s

Can't Connect to My Time Capsule Backups, Please Help!!!

I have been using Time Machine/Time Capsule to back my data up for over a year. I bought a new MacBook Pro this morning. I did not want to use Migration Assistant to transfer everything over because there were many bugs and corruptions on my old disk and was scared that would all be transferred to my new machine. It was time for a fresh start.
I set up my new computer and transferred most of the files I needed via a flash drive. I am now trying to set up my MacBook Pro to connect to my Time Capsule backup disk via Time Machine, but once I enter Time Machine it does not allow me to go "back in time" to see all of my previous backups and restore points. There are some really important files I am trying to get to, but this computer isnt connecting to the Time Capsule backups. The old computer has already been completely reformatted, but it is still able to access the Time Capsule backups.
I have done some internet research and learned that Time Machine uses a computer's ethernet MAC address to allow access. There are some codes posted on various websites that allow to alter what Time Machine thinks you MAC address is so that you can access your backups with a new computer/different logic board. None of these Terminal workarounds worked for me. The Genius Bar and Apple Care couldn't help either.
I am hoping somebody can help me out. I understand I can use my old computer to get into Time Machine and retrieve what I need then transfer those to the new machine. But there must be a way to allow a new computer to fully access Time Capsule backups, but curiously, I can't find it. I rather have my new computer have full access because I am selling the old laptop and so I wont be able to use it to access my backups any longer.
Sorry for the long explanation, but I hope that gives someone all the facts required to both understand what I am saying and help me fix the problem.
-Amir

Right now it is just empty because I have unmounted and disconnected my Time Capsule. I'm trying a low-tech work around to see if this works, but much rather do it the "right way."
What I am doing is this:
(1) Use Migration Assistant to copy everything from the Time Capsule to the new machine (this is exactly what I was trying to avoid initially). Migration Assistant has been copying files for about 5 hours now (still not sure what is going to happen).
(2) Create a full backup on Time Capsule with my MacBook Pro now that it has everything from the Time Capsule on it.
(3) Do a fresh install of Snow Leopard.
(4) Hopefully, have the fresh start on my machine I wanted, but still have access to at least one archived copy of my old computer and files/folders.
Does this make sense? Basically, the new machine does not allow me to access the old backups. So I am handicapping the machine now by reverting to my old settings via Migration Assistant, will back that up, then start all over from scratch again but hopefully have the peace of mind that my files are not gone because I will at least have that one copy of all my old copies in a Time Capsule backup that the new machine can access.

Time capsule problems - please help...

Hi. Have got a new 3 tb capsule and after I've set it up it appears they it works as a switch, not as a router... Could please anyone help me set it up as router please...? :/

It should be working as a switch if you plugged it into a router..
You do not want the TC to be a router if it is plugged into a router causing double NAT issues.. or worse failing because it has same IP as WAN side.
The setup is via the airport utility.. click the TC, click edit and go to the network tab.. there are three options,
Off bridge mode is likely what it is now..
DHCP and NAT is router.
DCHP only is not used for normal setup.

Time capsule problems - please help! Disk errors.

I bought a 500gb TC after a data loss scare and it has been ticking along doing its thing happily for a couple of months. I have it connected to my router and my iMac and Macbook backup to it wirelessly.
Today the backup of my macbook failed (my iMac is with apple having the lcd replaced, so isn't being backed up).
Initially the message was that the disk could not be mounted. But now has changed to a warning that the disk repair has failed and the disk has limited access and I should back up my data and reformat!
I can view the sparsebundle files, but don't have any way of getting them off TC as the files are too large - so backing up is going to be tricky (and involved buying another HD I imagine).
Is there any way of telling if the TC is fried or if it is some kind of setup/software error?
Does anybody have any tips? Isn't TC supposed to be 'server grade'?

Thanks for the reply.
I have tried that (read a post on here suggesting it) and it still won't backup. I haven't changed any passwords.
The only thing which has changed is that my iMac has temporarily been taken off my network while it is being repaired.

How do I setup my Time Capsule (3rd Generation) to be accessed from the internet while I'm traveling?

How do I setup my Time Capsule (3rd Generation) to be accessed from the internet while I'm traveling? It is installed on my home network behind my TWC broadband router.

Ok.. since the TWC modem is also a router.. all configuration takes place on this box.. NONE whatsoever takes place on the TC.
There is no airport utility 7.7.3 but there is a firmware of that number for the latest AC model TC..
Is it tall like this.
Then it is Gen5.
otherwise it will have a firmware.. 7.6.4 or earlier and the airport utility must be 6.3 or earlier.
Open the Airport utility and give us a screenshot of the summary page.
That will also help us determine that you have the TC, which version and how it is setup.
You might want to press the edit and also give us the Internet and Network tab as they should be set correctly as well.
I have created a DDNS through DYN.com although I am not sure how to implement this into the TC.
You do not do anything in the TC.. set it up in the Ubee router.
Port forward 548 to the TC in the Ubee router.
And make sure the TC has a static IP in the Ubee router.
Overall if you find this too hard I strongly recommend you buy a product designed for remote access .. eg WD MyCloud.. they are cheap and easy peasy to setup for remote access.. by PC or Mac and since it is built outside of Apple you not bound up in Apple limitations built into all their equipment to prevent you using it the way you want.. rather than apple want you too.. eg BTMM and iCloud being the only way apple provide for access to the TC and only when it is the main router of the network.
You are fighting hard because Apple made this hard.. not easy.

HT1175 I am trying to setup my Time capsule via a ethernet cable as a back up for a new iMac. The on button on the time capsule set up window keeps failing to stay on. Any ideas what to do?

I am trying to setup my Time capsule via a ethernet cable as a back up for a new iMac. The on button on the time capsule set up window keeps failing to stay on. Any ideas what to do?

A PC can have more issues connecting than a Mac.
But it really should not matter.. so just try it in situ.. press and hold the reset.. once it starts up, it will return to default IP, 10.0.1.1 the PC should then be able to find it via the airport utility.
If not drag it over to the Mac and plug in there by ethernet.. or since it is a laptop, really should not be that difficult to drag the Laptop and plug it into the TC.
Important thing is to get access to the TC.
The Mac if it is running lion, then you MUST download and install 5.6 airport utility to do anything useful.
http://support.apple.com/kb/DL1482

While trying to setup a time capsule backup to my MyBookLive external drive, I got the following error message: The network backup disk does not support the required AFP features. What's up with this?

While trying to setup a time capsule backup to my MyBookLive external drive, I got the following error message: The network backup disk does not support the required AFP features. What's up with this?

This means that your NAS does not support the required encryption. Update your NAS to the latest firmware or ditch it and buy a Time Capsule (they are the most reliable when using TM).

File Server vs. Time Capsule Device

I have an old mac mini I'm thinking of using as a network file server for time machine backups. Other than the "wireless base station feature" of the Time Capsule device, are there any other features of the Time Capsule I'll miss out on by going file server route instead of the Time Capsule route?

I was experiencing the same problem when I upgraded to a Time Capsule. To fix the problem remove all personal file sharing port mapping settings. Then make sure that the enable file share, and enable over WAN is on and checked for the TC, then update the TC. While that's updating go into the server app and remove any old file sharing protocols from the TC on the server app. Next add a new custom protocol by hitting the + name it file share and set the port to 140. hit the update button and wait for it to finish. Once that's finish go back to the airport utility and find the newly made file share protocol by selecting it under port mapping for the TC. If you don't have the newly made one in there make a new one your self. Name it the same as you did in the server app and set the public TCP ports to 140 and the private TCP ports to 548, make sure the private IP address is set to the same as your server in the reserve. Update the time capsule and you should be able to access both by putting in the appropriate afp://www.yourserver.com:140 for the server and afp://www.yourserver.com:548 for the TC. Have fun, lion server can be a little fussy!

Where Can I redownload the program that allows me to setup my time capsule.

I recently replaced my old computer that had the setup program. My time capsule worked fine until I had to reset it because of connection issues. Now I have no way to setup my Time Capsule because I don't have the program.
Thanks.

Just download the airport utility for windows..
http://support.apple.com/kb/DL1391

I have just changed my ISP and they have informed me that i have to change the IP address on my time capsule. Please can someone tell me how todo this? Thanks

I have just changed my ISP and they have informed me that i have to change the IP address on my time capsule. Please can someone tell me how todo this? Thanks

This should really be unnecessary but anyway..
If you mean the internal IP of the TC, the it can be changed by changing the dhcp settings.. which is weird.
It looks a bit different in the v6 utility but is easy to do..
See the DHCP beginning address is split into sections.. change the front section from 10.0 to 192.168
Then update the TC.. then you will need to change everything on the network as the IP will need to change.. I recommend you simply turn everything off and then on again in correct order.. modem.. TC.. clients. 2min gap.

I have a macbook pro and use BT homehub 3. can't work out how to connect my time capsule. can anyone help, thanks.

I have a macbook pro and use BT homehub 3. can't work out how to connect my time capsule. can anyone help? thanks

Just need to plug the TC in to the hub in bridge mode.. do not try and bridge the homehub.. it is not possible with the setup BT uses.
To bridge the TC.. plug it directly into a computer by ethernet.. no other connection to the TC or the computer.
Press and hold in reset until the front LED flashes rapidly.. about 10sec.
Release the reset.
Open the airport utility and setup the TC to bridge mode.
The actual method depends on version of the OS and airport utility you use.
This is version 5.
Sorry I cannot post the v6 as I am on a snow leopard computer now. But you go to the network tab, and choose off bridge mode for method of connection. It will be NAT and dhcp by default.
Then setup wireless.. you have a number of choices here.
Either setup with the same SSID Security and password, as the homehub uses.. or a different name, and password..
Each method works fine.. but you sometimes have issues with wireless channels.. for now leave it on auto and see what happens.. if you have issues lock down the radio channels on both devices.. use one out of the following on each, 1, 6, 11 or 13 in UK.. so say 6 on the homehub then 13 onthe TC.
Update the TC.. unplug fromt the computer and plug it into the homehub.
If you have other issues with the setup tell us what OS you run so we can post suitable screenshots.

Time Capsule set up help for windows user

I have Windows-xp pro desktop and Linksys WRT54G wireless router, nintendo Wii & i phone both are connected to this router, I need advice on best possible setup for Time Capsule to print wirelessley and maximize my wireless range for wii & iphone. Kindly help me for best possible setup for me.

Since neither your iPhone nor your Wii support 802.11n, neither device will see a significant improvement in range with use of the Time Capsule compared to your existing Linksys WRT54G. The significantly increased range you can get with the Time Capsule is really only achieved when an n-capable wireless client connects to it.
To keep things simple, just configure your Time Capsule for "bridge mode" using the Airport Utility (click Manual Setup, Internet button, Connection sharing drop down box). Then cable one of the Time Capsule ethernet ports to a spare port on your Linksys router. Eventually, when you get n-capable wireless hardware, you can set them up to connect via the Time Capsule. All your b/g wireless clients can connect via the Linksys router. Irrespective of which device they connect to, all of them will be able to access the Time Capsule hard drive and attached printer.

Failure to Setup my Time Capsule Device. PLEASE HELP ME.

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