FAQ: How do I troubleshoot audio issues when importing .MTS files?

Hello.   The link FAQ: How do I troubleshoot audio issues when importing .MTS files?
does not work, and i need the answer please. My imported MTS clips are not playing back audio because it seems that no audio imported with the video.   Thanks, Don.

Hi there
Audio plays when the object with the audio assigned appears. This is why you hear it when the Button appears.
Try assigning the audio instead to the object that appears when you click the button. Perhaps the caption.
Cheers... Rick
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