Fed up with Lack on BT Infinity !
I have now been waiting a year since I switched from Talk Talk to BT to get Infinity I went ahead by looking at the website and that said it was due end of September 2013 so I though I would take a chance to go ahead with joining BT . I have waited patiently and it said it was due 30th September 2014 now I have just looked the website and it is now saying between April & September 2015 This is simply not on now
I have been very patient but I getting to the end of my patience and seriously thinking of moving companies . All I want it my Sky Sport 1 & 2 back but Im having to wait till I get BT Infinity which according to the website was due September last year.
I want to know what the hold up is I know it is not the councilfault like the BT Representive said back in July
Yours Frustrated
David
try use the dslchecker with your phone number https://www.btwholesale.com/includes/adsl/main.html
if it says FTTC available then you should be able to order if just est date then not yet available to you
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GT784WNV not working in Bridge Mode! Fed up with lack of Customer Service
I don't even know where to start but I am this close to just cancelling Verizon and switching to cable internet. If you want to skip the rant, jump down a paragraph.
I recently moved from a house a few miles away in which I had a solid DSL connection with a Westell 7500 in routed bridge mode that worked just fine with my Asus RT-N56U that I use for browsing, streaming, and online gaming. When I moved, the technician insisted I take the newer Actiontec GT784WNV. Needless to say, Verizon support was unsuccessful in getting it set up in bridge mode. After about 4 hours of unsuccessful troubleshooting, I suggested swapping it back out with my 7500 which worked fine just 4 days prior in my old house. Surprise! It miraculously started working just as it had previously. As I began to use it more, I noticed the connection was unstable. I would get dropped from Xbox Live and lose connection temporarily on my iPad. I ran the Verizon speed test and it would drop to about 0 and spike back up 3 or 4 times during the download test (don't think this is normal but could be). Every day I would talk to Verizon who escalated it to a supervisor about 4 times. They would then close the ticket without calling me. When i would follow up, I was told the supervisor talked to me and I verified the connection was good. Lying makes me livid and there is no accountability whatsoever at Verizon and it happened more than once. It appears to be a way for them to pass the problem on to someone else. I can go on and on about being put on hold for 40 minutes before disconnected, the 20+ hours I have spent re-telling my account info and story to every Tier 1 technician on their payroll for the past week, or the lack of competent customer service supervisors. This weekend, I finally got a call from someone local who said my line had some faults on it and that the problem was somewhere between my jack and the central office and they would send someone out today. Well....today the tech showed up and said "your problem is this old modem" and plugged in the Actiontec that I started with a week ago. I asked if he tested my line or the jack as the lady on the phone told me, and he said no. The problem is the modem. I said, I don't want a modem/router, I just want a regular modem and he said he had one, but it would cost me. How on earth is a plain modem going to cost me when they just installed an 802.11n router/modem combo for free? Absolutely terrible. I told him I want it in bridge mode because I don't want to use the wireless or the routing capabilities of the Actiontec. He said I have to do that and people normally just call Best Buy to have the Geek Squad come out. This really **bleep** me off as I used to run a network shop and configure Cisco routers and switches for a living. Once again, I have spent the past 6 hours tonight on the phone with Verizon only to end up back where I started.
At this point, I need to make this Actiontec GT784WNV a dummy (bridge) and let my Asus Rt-N56U do the work on my network. My Asus has all the port forwarding in place that I need for Xbox Live, etc. I have tried releasing the IP, changing the modem to RFC 1483 Transparent Bridging, disabling DHCP, changing the LAN IP to 192.168.99.1, etc. and it just will NOT get an internet connection. My router is configured correctly, unless there is something different between the Westell and the Actiontec that would require a setting change. Verizon is stumped, Asus hasn't called me back yet, and I am ready to just switch to Cable unless someone can help with a solution. I've been at this for a week. I have spent WAYY too much time fighting with a company that has no desire to deliver or to follow through and with absolutely zero accountability or business sense. Westell 7500 + Asus RT-N56U in old house worked fine. Move houses, change modem, doesn't work, switch back to old modem, works but unstable, tech claims old modem is my problem, plugs in new modem, doesn't work. I just want to use my router. How hard can that be? Can anyone please help?Unfortunately that didn't work. I ended up putting my router in the DMZ as a workaround but it still had it's share of issues. After another week of trying to get Verizon to fix my connection (constant dropped connections forcing reboots of modem and router multiple times daily) I had Cable Internet installed today. Went from an unstable 6Mb/s to a stable 30Mb/s with Cable. I should have done this weeks ago. I wasted over 50 hours of my time with Verizon bouncing my issue around to others hoping someone else would be willing to fix it. Still no accountability with everyone tinkering with my setup taking a stab in the dark. The last person I spoke with set up a technician to come to my house later this week...AGAIN because he said there is something wrong on the line. I've known that for weeks but the tech that refused to fix my issue when he was in my house last week instead tried blaming it on something completely irrelevant because he had no clue what to do. One would think someone from Verizon would have reached out to me from this thread but they did not. In fact, the last tech's supervisor called me when i wasn't home, said "hello, this is XXX from Verizon......hello?" and hung up. Never a follow up as I was left once again to solve the problem myself. Well...I did. The incompetence of Verizon, it's poor training, and awful follow up procedures has cost them a customer. I am truly disappointed.
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Fed up with lack of support & continuing authorization problems! Help please!
I apologize that this is so long but this activations issue has been a long difficult process, and I welcome any and all help you care to offer.
On December 30, I opened a support case with Adobe Digital Editions because I got an error message saying I had "too many activations". In my query I told the technician that I was not surprised that I had gotten locked because every time I open the program the setup assistant comes up and I have to enter my information to "authorize my computer" just to open it. The setup assistant clearly says that you only have to authorize one time, but that isn't how it worked for me. They unlocked or reset my account, but gave no advice about the other issue. I still have to authorize every single time I open the program.
After weeks of back and forth (with my trying all their suggestiongs and none working) on the open case finally they sent a message requesting my phone number and the best date and time to call to resolve the problem over the phone. Due to my 2 year old daughter I missed the call tonight (Jan. 20) from a man named Maneesh. He left me a number (1-800-833-6687) to call him back which I did less than 5 minutes after he called me. I was told that they do not service Digital Editions and I would need to contact the Adove Technical Support at 1-800-642-3623. I called this number and was on hold for 50+ minutes. Finally a young man whose name I cannot pronounce told me that because Digital Editions is a free program that they receive no training on that product and that I would need to go online and open a support case to get help with my issue. WTH????? I explained to him four times that I already have an open support case and he kept telling me that Adobe doesn't offer support on this product because it is free. Finally I asked to speak to his supervisor, and a woman came on the phone. She took my OPEN case number and told me that she would forward my information to the correct department so that someone from another department can call me on the phone and tell me what my next step will be.
Basically I have been jerked around for weeks by these people who treat me like an idiot for trying to get some assistance with this problem. Of couse to top it all off, tonight (while waiting nearly an hour for the tech support who couldn't help me) I borrowed an ebook from the library and when I tried to open digital editions to transfer it to my Nook Color I had to of course- AUTHORIZE MY COMPUTER. And once again I got the "TOO MANY ACTIVATIONS" error. I am locked out of my program once again.
Does anyone have any advice to share? Can you help me determine why DE is asking me to authorize everytime I open it? How do I stop that? If I can't stop it am I doomed to a circle of getting locked out and opening support cases? Will they eventually stop resetting my account? After the ordeal tonight I am tempted to ditch the whole program and everything Adobe we have, but the eReads and Overdrive program that public libraries use work with it. Or do any of you have another program? Please share your experience with me- I am at wits end!Unfortunately that didn't work. I ended up putting my router in the DMZ as a workaround but it still had it's share of issues. After another week of trying to get Verizon to fix my connection (constant dropped connections forcing reboots of modem and router multiple times daily) I had Cable Internet installed today. Went from an unstable 6Mb/s to a stable 30Mb/s with Cable. I should have done this weeks ago. I wasted over 50 hours of my time with Verizon bouncing my issue around to others hoping someone else would be willing to fix it. Still no accountability with everyone tinkering with my setup taking a stab in the dark. The last person I spoke with set up a technician to come to my house later this week...AGAIN because he said there is something wrong on the line. I've known that for weeks but the tech that refused to fix my issue when he was in my house last week instead tried blaming it on something completely irrelevant because he had no clue what to do. One would think someone from Verizon would have reached out to me from this thread but they did not. In fact, the last tech's supervisor called me when i wasn't home, said "hello, this is XXX from Verizon......hello?" and hung up. Never a follow up as I was left once again to solve the problem myself. Well...I did. The incompetence of Verizon, it's poor training, and awful follow up procedures has cost them a customer. I am truly disappointed.
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I am so fed up with Apple and their lack of testing on Security Updates!!!!
I am so fed up with Apple, i have lost all hope in them whatsoever. Today i installed the Security Update 2007-009 1.1 and when prompted to restart did so, only to wait 5 minutes with my computer just idling and not restarting. So I then went to the apple menu to restart but still nothing happened. Pushed the Power button on my Mac and it brought up the dialog box for:
...Log off...Restart...Shutdown
But then it quickly logged-out giving me no time to even click on restart , so i logged back in , tried again, and of course it did the same thing again, so i logged back in and force shutdown holding down the power button for 5 seconds. Finally it shut down so i then Powered it back up, logged in with no problems.
Since the Security Update includes the update of Logic 8.0.1, I went straight to it in applications but found the Logic icon & Logic Node icon replaced by Blue folder icons. Upon clicking on Logic i was prompted with an error stating that it could not open because the file was corrupt, so i decided to delete Logic and along with Logic Node and empty the trash so that it would remove all its files. But now when i clicked on Trash, the window would not come up. I tried just empty trash from the dock but it would not empty the trash either. I can not open any finder window from my dock's Finder Icon.
I can open finder by clicking on Macintosh HD on my desktop but when i navigate through my folders all of my file icons have these weird sort of Distorted Scan lines through them.
So i decided i would open disk utility and try and repair whatever the **** is going on. Pressed verify Disk and it tried to Verify the disk but came back a minute after idling, giving me this error:
Verifying volume “Macintosh HD”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
Checking Extended Attributes file.
Checking volume bitmap.
Checking volume information.
Invalid volume free block count
(It should be (It should be 4 instead of 6294237)
Volume Header needs minor repair
The volume Macintosh HD needs to be repaired.
Error: The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair
Here is a screenshot of Disk Utility: http://i58.photobucket.com/albums/g269/DjViral/Picture1.png
So obviously something is wrong because it reported failure on exit and Disk Utility will not even let me click on "Repair Disk", it is just faded out, un-click-able.
I would like to know what is wrong, and why Apple is releasing such **** as Security Updates. I mean isn't the whole point of a security update to make your computer more secure. Is this a joke or something?
I have lost all respect for you Apple. Not too mention this happened only 2 months ago with your last security update and i had to get my computer serviced which took 3 weeks. You better explain yourselves, apologize and start getting your sorry act together.when prompted to restart did so, only to wait 5 minutes with my computer just idling and not restarting. So I then went to the apple menu to restart but still nothing happened. Pushed the Power button on my Mac
You should not have done that, it is a process that should never be interrupted.
For next time:
There are no guarantees, but following this procedure when installing updates and upgrades on your Mac will go a long way towards avoiding unpleasant after effects and ‘post-update stress disorder’.
It is also worth noting that it is an extreme rarity for updates to cause upsets to your system, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.9 to 10.4.10. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them 10.4.10. compliant. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695 -
Fed up with your X6 anyone? Add your bugs...
X6 owners - fed up with your terrible quality phone?
Please have a read and add your own bugs if you want - I want to write to Nokia with some of the main ones that need to get sorted, and soon. Surely with enough support / evidence they can't ignore us (although I'm not holding my breath!). You know, I'm struggling to find a thread on this forum which isn't about an 'issue', 'bug' or 'problem' with the phone. I'm fed up with it. We all paid a lot of money for the phone (whether it was part of a contract or not) and I just want it to WORK.
It is without doubt the worst phone I've ever owned. Anyone else with me?
Glitchy, buggy, slow and unpredictable don't even begin to describe it...I'm now on my second one, with the first one deciding to pack up a few months back with a dropping signal problem (from full bar to no bar in about 5 seconds, and then back to full back about 15 seconds later) - Nokia deemed it BER and after a letter from me, replaced it with a new one...the fact that the second one has exactly the same issues as the first confirm to me just how terrible the build quality of the phone is.
Any of the below issues sound familar to anyone? Some are phone related, others app/Ovi/Nokia related :
* Ovi Maps freezing during navigation, even when you're not interacting with the phone or running any background apps. Literally just spontaneously. Requires hard restart most of the time as you can rarely force it to close.
* iPhone 4 style signal issue whereby holding it in a normal 'phone grip' fashion results in signal dropping completely or nearly completely.
* General signal drops during calls - anyone else notice you can be on a phone call in a full signal area (with 3G etc) and calls will just drop; take a look at your phone and you have no signal? Give it 30 seconds and you'll be back up to full bars again.
* Spotify (if anyone has it) just randomly crashing ALL THE TIME, again without any background apps running (ironially it seems to be more reliable with a few things running in the background)
* Facebook app thinks stuff that happened two weeks ago is the latest news that it wants to tell me about. Hit refresh and it still thinks old news is new news. Reinstall and wiping of all user data to no joy (same issue even post-phone reset)
* "Realplayer" able to play about 3% of videos I want to watch on the internet - basically a few MPEGs...don't even think about a low-res MP4 stream (where we get the dreaded "Trying to play partially" message). Any UK owners tried running a stream off m.tvcatchup.com? Good luck!
* (Just a general gripe here but) Lack of widget support for the homescreen and general lack of integration support for 3rd party apps to the OS - why oh WHY in this day and age of smart phones are S60v5 Nokias unable to have apps like Facebook spider in to some of the phone's functions? E.g. notifications on the homescreen (the original iPhone was able to do this in January 2007, its now September 2010 Nokia - wakey wakey) and profile pictures linked in with the phone's address book (my friend's HTC Desire does this VERY nicely; I'm jealous).
Before my X6, I had a 6230i (don't laugh, I know its ancient but it worked a treat, absolutely bomb proof which is why I never bothered upgrading)...I just don't understand how backwards this phone seems to be in terms of its flimsy build quality and diabolical OS.
This will definitely be my last ever Nokia. Seriously...I've been a Nokia fanboy all my life but I'm just embarassed by this phone. It is absolute rubbish and I so so so wish I'd gotten a Blackberry or Android. Talk about less hassle.
I'm running v21.0.0.4, although I feel I might as well be running an Alpha build of S60v5.
Any other annoyances and bugs, boys and girls?
p.s. the camera may be its sole redeeming feature - very good photo quality for a phone - takes the iPhone to the cleaners.On balance I agree with bazyeo, I am another long term X6 owner (Dec 09) and on the whole I am fairly pleased with the phone. Sure it's not perfect and one of my major personal gripes with the phone is the relatively poor RAM allocation that Nokia decided upon during the hardware design but it's hardly a show stopper for me. I guess I was spoilt as my previous phone was a Nokia N82.
muirio wrote:
... You know, I'm struggling to find a thread on this forum which isn't about an 'issue', 'bug' or 'problem' with the phone. I'm fed up with it...
Oh come on!! This is a user support forum, you know? Where people come for help when they have problems with their phones. It's pretty obvious that you'll read the majority of threads where owners have issues... that's because they have come here for help. You're hardly going to get a bunch of threads where owners turn up out of the blue to thank Nokia for a problem free phone. That's like saying all you see at a hospital are sick people.
muirio wrote:
... It is without doubt the worst phone I've ever owned. Anyone else with me? ...
Not even close, try the N80 on V3 firmware... now that was an order of magnitude worse.
muirio wrote:
... Any of the below issues sound familar to anyone? Some are phone related, others app/Ovi/Nokia related :
* Ovi Maps freezing during navigation, even when you're not interacting with the phone or running any background apps. Literally just spontaneously. Requires hard restart most of the time as you can rarely force it to close.
* iPhone 4 style signal issue whereby holding it in a normal 'phone grip' fashion results in signal dropping completely or nearly completely.
* General signal drops during calls - anyone else notice you can be on a phone call in a full signal area (with 3G etc) and calls will just drop; take a look at your phone and you have no signal? Give it 30 seconds and you'll be back up to full bars again.
* Spotify (if anyone has it) just randomly crashing ALL THE TIME, again without any background apps running (ironially it seems to be more reliable with a few things running in the background)
* Facebook app thinks stuff that happened two weeks ago is the latest news that it wants to tell me about. Hit refresh and it still thinks old news is new news. Reinstall and wiping of all user data to no joy (same issue even post-phone reset)
* "Realplayer" able to play about 3% of videos I want to watch on the internet - basically a few MPEGs...don't even think about a low-res MP4 stream (where we get the dreaded "Trying to play partially" message). Any UK owners tried running a stream off m.tvcatchup.com? Good luck!
* (Just a general gripe here but) Lack of widget support for the homescreen and general lack of integration support for 3rd party apps to the OS - why oh WHY in this day and age of smart phones are S60v5 Nokias unable to have apps like Facebook spider in to some of the phone's functions? E.g. notifications on the homescreen (the original iPhone was able to do this in January 2007, its now September 2010 Nokia - wakey wakey) and profile pictures linked in with the phone's address book (my friend's HTC Desire does this VERY nicely; I'm jealous).
Before my X6, I had a 6230i (don't laugh, I know its ancient but it worked a treat, absolutely bomb proof which is why I never bothered upgrading)...I just don't understand how backwards this phone seems to be in terms of its flimsy build quality and diabolical OS.
This will definitely be my last ever Nokia. Seriously...I've been a Nokia fanboy all my life but I'm just embarassed by this phone. It is absolute rubbish and I so so so wish I'd gotten a Blackberry or Android. Talk about less hassle.
I'm running v21.0.0.4, although I feel I might as well be running an Alpha build of S60v5.
Any other annoyances and bugs, boys and girls?
p.s. the camera may be its sole redeeming feature - very good photo quality for a phone - takes the iPhone to the cleaners.
Ovi maps does hit hard on resources but I personally haven't suffered the issues you speak of.
I can get my X6 to drop maybe a bar (at the very max 2 bars) of signal if I wrap my hands around the handset. Again for me, not a big issue.
I'm afraid I don't use Spotify or Facebook so can't comment on those issues of yours.
Knowing what codecs to use helps with video playback using Real Player. A search here should give you the required information. I can run MP4, FLV & WMV quite happily provided they have the right codecs that the X6 can handle. If you want to enjoy m.tvcatchup.com then try installing the 3rd party web browser called Skyfire.
There are quite a few alternative 3rd party homescreens that can add widget functionality to the homescreen.
Good luck with your letter to Nokia, I'm afraid I won't be signing your petition. As I said right at the top of this post, sure I have niggles with the X6 but none of them are show stoppers for me and personally I can forgive the X6 most things because I really enjoy the quality of the screen and the capacitive touch interface.
*EDIT* I almost forgot to ask... is yours a SIM free X6 or a network branded X6?
S.
History: Motorola MR30, Nokia: 7110, 7650, N70, N80, N82, X6 (32GB), Samsung Galaxy SII
Current: Samsung Galaxy Note3 Black -
Fed up with resetting my BT Home Hub 3 and it's so...
I keep having to reset my BT Home Hub 3 because of problems with wireless connections.
The Hub is close to all the equipment.
I have lots of things connected to it:
- iPhones - Slow not much better that 3G
- Blackberrys
- Macbook - Very fast
- 2 Dell Laptops - Slow
- New model Panasonic TV – Viera ST50 Series – Has Wireless inbuilt – New this year - Slow + buffering problems
- Sky Box connected via Netgear WN2000RPT Wifi Range Extender - Slow + buffering problems
- Hard wired PC - Very fast
All worked fine with my old Netgear Router (before I changed to BT).
When I first had this Hub (it’s my 2nd) all was OK for a couple of weeks.
After a while (usually a few days after resetting BT Home Hub) the older Dell Laptop will keep losing its connection. Once the problem starts the laptop might last for 5 or 10 minute intervals, lose connection and then automatically reconnect, etc, etc.
I'm will to accept that the Laptop is old, but when the Laptop is playing up the TV plays up too. The Internet on the TV’s also fails.
The answer is to reboot the BT Home Hub. The Laptop and TV are then both OK (for a few days).
I’m getting fed up with resetting the Hub. Especially as it has dropped out while watching online TV.
All the other devices appear OK (maybe slow but remain connected). Only the older laptop and the TV actually lose connection. But resetting the BT Hub fixes the problem for a few days. So the hub is at fault.
Recently I’ve been getting other problems. Now whenever I need to reset the BT Home Hub I need to disconnect the Netgear WN2000RPT. If I don’t disconnect the Netgear the BT Home Hub appears to start up and connect OK and everything appears to connect to the Hub OK. But then none of the Internet content works. Websites don’t work, TV reports no content.
Now whenever I reset the BT Home Hub I must first turn off the Netgear WN2000RPT. Previously this never used to be a problem.
In case compatibility with the Netgear WN2000RPT is an issue I now usually leave it unplugged. I only turn it on for Internet content from Sky.
But the problems described above continue even when Netgear WN2000RPT is turned off.
When playing up the Laptop sometimes shows “Unsecure Connection”. I wonder if it’s picked up the BT FON connection (but it shows the normal connection). I suspect the start of the problems may have coincided with the activation of BT FON on the box (could this have taken 2 weeks?). I’m sure that it was BT FON that completely broke my first BT Home Hub 3, we had had it about a week, then wifi would not connect from anything, after hours on the phone to BT support we could not establish a wireless connection to the Hub, but strangely all was OK on the FON connection.
We have BT Infinity.
Hub is generally slow. Wired Internet is lightning fast. New Macbook (using Chrome) via wifi is lightning fast. Everything else disappointingly slow. TV and Sky both have buffering issues.
Any ideas?
Solved!
Go to Solution.Ludite60
The HH3 has the ability to hop around the various Wireless Channels (of which there are 14, see http://en.wikipedia.org/wiki/List_of_WLAN_channels for indepth info) to enable the hub to pick the best channel for you, taking into account any cordless phones, mobile phones, microwaves etc, all of which could interfere with your wireless signal.
By reseting you HH3 you are forcing it back to its factory default channel (Channel 7 I guess). Over a period of days, the HH3 may decide that its default channel isn't the most appropriate and select another channel based on what interference it 'sees'- clearly if it gets this wrong (as my HH3 did) then you potentially get wireless reception issues.
Consequently, I decided to manually find out what the best channel was by install a wireless scanner (free @ http://www.metageek.net/products/inssider/), then:
1. Manually change the HH3 Channel (via its settings)
2. Check the wireless reception 'power' using inSSider installed on the laptop around your house, ie next to your TV etc.
3. When you find the channel that gives you the best wireless reception, tell the HH3 to remain on that Channel by disabling the 'Smart Wireless' feature (there's some info on this @ http://bt.custhelp.com/app/answers/detail/a_id/32236/~/how-do-i-change-the-wireless-channel-on-my-bt...)
As I say, my HH3's range was useless until I forced it to stick to a set Channel, now I have reliable coverage all around the house. Hope this is some help. -
Re: Thoroughly fed up with BT customer service.
I too am fed up with BT Customer Services - they seem only able to pursue their own script and simply do not listen to what the customer is saying. On numerous occasions they ask a question just seconds after they have received my aswer to that very question.
I have been experencing a particular broadband / exchange line problem for over three years, have kept a detailed log of my dealings with BT for over a year and it appears that there is no way of escalating the issue within BT. Follow 'contact us' and 'complaints' on teh website and see if you can get anywhere other than teh standard customer servoces number. Customer services say they are unable to escalate to a more senior person / department.
'Customer Services' - to me a rather hollow joke, especially as they are in effect a monopoly provider and being paid millions of pounds of taxpayers money to roll out Infinity.
I think the answer either lies with legal action but perhaps if enough of us rais ethe issue with our MP we might be able to more effectively influence what is going on.I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail within 5-6 working days.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
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There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
I am fed up with Spring and Apple passing me off to one another and neither will fix the problem. I am unable to receive a connection on my phone.
The internet goes out and I have to reset network setting each and every time. This is only a temporary solution which by the time I release the line with Spring or leave the apple store the issue is back. Sprint indicates that it is a know issue with the Iphone 5 and apple says it is a network issue as Sprint's network is not up to par with the Iphone and can not meet the expectations on the Iphone 5.
I have attached a few picture, as you can see it clearly says I have 5 bars and 3g available but I have no connections what so ever.
This issue affects all data and so I can not send or receive picture messages, use apps, or access the internet. The data goes in and out intermittently and it seems the phone chooses what I can and can't do.
For example I can watch Youtube or Vevo videos but I can not access Facebook or Instagram.
Is anyone else having this issue?
I will soon loose my patience....
I have reset my phone three time and have reset network and other setting mutltiple times. -
Anyone else fed up with the 14 day Policy, I am. Lets do something about it.
I posted this in the Motorola forums also and now that I can finally post in the Verizon forums, I’m posting it here too.
This phone (Droid Bionic) worked perfectly the first 14 days accept for one glitch where it toggled to 3G while in the same place and I called into Verizon and they said to take out the battery and SIM card and restart it and it seemed to work fine for the next few days, until the 15th day, past the return point. I wonder, do these companies try to stall us past the 14th return policy so they can lock us into new contracts and equipment?
Now after the 14th day the phone toggles from 3-4G all the time no matter where I am and disconnects me from the internet with I get an email notification. I call Verizon on the 16th day and they give me the canned rhetoric about the 14 day policy and that they will send me a replacement BUT can’t guarantee that it will be new, more likely it will be refurbished. WHAT THE ****. I just paid for a NEW phone not a used one and within 30 days they want to send me a used one…NO WAY IN HELL is that acceptable. The car lemon laws are better…you get a new one.
Well guess what, they tell me that THEY and Motorola are the ones that made these policies…SO, I’m here to ask everyone else that is also fed up with this **bleep** to lobby, boycott, raise hell if you have to, to get these **bleep** policies changed to at least 30 days, like any other product we buy in the USA.
It’s real interesting that the phone worked fine for 14 days and then it went to crap. If I want 3G I have the HTC Imagio that worked fine for many years and was still working fine when I got the Droid Bionic, I don’t need a new phone to get 3G. I think the manufacturer and Verizon are in this together, knowing that their products are built like {word filter avoidance} and won’t last past 14 days, thus the policy.
After 15 days of gripping to Verizon, they are having me purchase a new Droid Bionic (so I don’t have to get a used one) and will re-start my contract for 2 years, then when I send the crap droid back to them they will credit my account…this is doable, ONLY IF the new phone works. But it is a {word filter avoidance} hassle. We are the consumer buying YOUR product, we should be treated better.
According to Verizon, Motorola is coming out with a patch or software upgrade…sometime in Nov. that is supposed to FIX this **bleep** service.
Well Motorola, if it doesn’t, I’ll be under a new 14 day return policy until the last day of Nov. and if the “Fix” doesn’t work, I’m taking this worthless piece of crap back to Verizon and I’m going back to my 3G HTC.
You Manufactures need to get it right, OUT OF THE BOX, not have the consumer pay for the product, give them only 14 days and then have them locked into a 2 year contact then you fix the problems. That’s BULL**bleep**. And I hope others will join me in lobbying,, call your local TV news channel, boycotting and if we have to, raise hell with all these companies, like you, Verizon and all the other phone service and phone making companies to change the 14 day return policy like Srpint and AT&T...as the Verizon rep stated about thier 14 day policy.
If you don’t change your policies, when and IF I buy another product from Verizon, if it glitches even the slightest, instead of calling in for help and getting the stall tactic rhetoric of restarting this and pulling out that to make it work right to stall me past the 14 days, I’ll send the **bleep** thing back 50 times if that what it takes to get a product that works so I don’t get locked into the purchase or the contact if I can’t get something that works.
I am furious and I’m not going to stop raising hell until you and companies like you start taking better care of consumers like me that spend their money on YOUR products.
If this next phone I get doesn’t work I’m going back to my HTC 3G. And I’m not done with you people. I’m going to do whatever it takes though legal means to see to it that you and companies like you change your **bleep** policies and stall tactics to keep us locked into products that are crap.
And another note to add: In talking with some of the reps at Verizon, when I ask that an email be sent to me to verify the conversation and I get: “Well we can’t do that”, you are lying. I did have one of your reps send me an email. The fact that you won’t tells me that you are trying to keep our conversation off the record so it won’t come back and bit you in the behind later. Your big company with all its technology can’t send an email…{word filter avoidance}. Its not going to stop me from waging legal war on you for the crap you put us through.
This was my 2nd post on the Moto forum:
I have spoken with someone at Motorola and they invited me to send in my phone to them and then 5-7 business days after they receive it they would send it back fixed or replace it. However, they would not send me a loaner phone and referred me back to Verizon for that…NOT going to happen.
We the people made these companies successful and pay them good money for their products; they need to treat us better when it is THERE product that doesn’t work properly.
I also addressed the update issue with the person from Moto, they couldn’t tell me what issues it will address or when it would be released, only that it’s going to happen sometime in Nov.
That is why I say this: If it doesn’t work right out of the box and there is 1, even 1 minimal hick up, I’m sending it back 50 times if I have to within the 14 days and I’ll keep doing it until I get one that works or finally get fed up with crappy equipment and go back to my 3G HTC and to hell with Verizon’s contract and Moto’s equipment.
Also I have learned talking with the person at Moto that it is ONLY Verizon that has set the 14 day policy and has nothing to do with Moto. Another bit of incorrect info I got from Verizon, and I quote: “We have to abide by the manufactures policies they set and we cannot change the 14 day policy…OK so who’s lying here, Verizon or Moto?
Doesn’t really matter, we the people need to take action and put a stop to this outrageous **bleep**. How? By sending these **bleep** things back the minute they don’t work, within the 14 days unless they change it to longer, like at least 30 days and don't let them stall us with their **bleep** over the phone.
And two, if we do have a glitch that we have to call in about because the product doesn’t work, the time clock starts over but our contract count down time does not if we have to have it replaced with a NEW product or decide we are fed up with the crappy product and want to cancel it all together and go back to what we had, within the 30 day period AFTER the last glitch we called in about. If we can get them to change it to 30 instead of 14.
That will keep them and the manufactures of these products on their toes and stop selling us crap that they later have to fix. It should work out of the box and if it doesn’t 30 days down the road, there should be no issue in replacing it with a NEW product (NOT a refurbished one) and the countdown times starts again.
If any of you know some powerful political people, you need to ask them to start writing some new laws about this stuff unless these company’s police their own first and take care of these issues, but because they are making gobs of money off us, I doubt they will, so we have to force the issue and MAKE them do it though laws.
To add:
I'm not done with you Verizon. If this next Bionic doens't work and the update in Nov. does not fix it I'm sending it back and going back to my original HTC and canceling the NEW 2 year contract. Your CELL server is by far the best, the equipment is not. And I will not and should not be held to a 2 year contact if you cannot provide me with a product that works.
You really need to change your policies on your own before we the people make it a law. Take the initiative and make it right.
You want to be the best company out there, then don't follow Sprint or AT&T, be your own company and don't tell us on the phone that "All companies are doing that"...are you as lame as all the other companies out there or can you stand on your own and be the best?Update:
The “CS supervisor” at Verizon still cannot arrange for me to take back $100 of worthless accessories if I send the 3G Bionic back…
So, as the last poster stated, I did cancel my other two lines with Verizon and went to AT&T (I’ll save $400 per year) and canceled my Hot Spot (a saving of $360 per year); A loss to Verizon of $1,236 per year, so I will recoup my expenditures if I send the current 2nd 3G Bionic phone back. I get 4 bars with AT&T and only 2 with Verizon at my location...hum...imagine that.
I may just be a little cog in the big wheel but if enough of us did this, and we should, it would get their high and might attention that we customers are not going to let them Lie to us or as the CS super said, “miscommunicate” pertinent information that effects our buying/spending decision and drags us out past the 14 day limit.
The final word on any update is that there isn’t one anyone can talk about or knows about, but it seems that all the techs at Verizon have the same problem with their droids; they activate the Airplane mode, then deactivate it and the 4G will come back. That’s all dandy unless when you get disconnected from the internet it closes out important things you were in the process of doing…isn’t that special. Very lame Verizon, very lame.
I’ve done a lot of research on Version’s Androids and it appears that ALL of them since they’ve been out have this same problem with the flipping from 4 to 3G and other connectivity issues…so it’s not a MOTO thing unless MOTO has built a problem product…it’s Verizon’s towers or signals etc. No one has figured it out and neither has Verizon or we wouldn’t have these issues.
And the "jargon" I get from Verizon that MOTO is being very “secretive” about the update is laughable...the real reason I believe they say this is because there isn’t one. Every other company out there in the tech world that knows what the problems are let people know that they are going to release an update and the issues they are working to fix…the “it’s a secret” is a sly way of putting us off because they don’t have any freakin idea what the problem is and how to fix it.
I will say that WHEN this Bionic works like it is supposed to, it is awesome. My biggest issue with this company is there deceitfulness and not telling us the true story up front and their lame 14 day limit...but I understand why that was put in place, their equipment only works for 14 days then takes a dump. So I doubt they will ever change it back unless they grow a pair and start selling good equipment that works out of the box.
They should be very up front about these issues BEFORE the customer signs on to a new two year service contract; miscommunications like these that have a bearing on money the customer is going to spend and contractual requirements they will be bound by…in other professional occupations, is considered a criminal offense and the sales people that commit this offense are dealt with by imprisonment and loss of licenses.
Why should Verizon be treated any differently?
So for future buyers, beware that when you sign on to a new 2 year contact and put out some bucks for this 3G Bionic, it will work sometimes but don't look to Verizon or MOTO for any solution, they don't have one.
Enjoy the phone, when it works, but expect significant problems that WILL happen regularly (flipping back and forth from 4-3G, disconnects from the internet when you get notifications or when it flips from 4 to 3G, battery not charging when you are connected to your computer, etc.), returning the phone will not fix the problem because the problem is not known to Verizon or MOTO. The techs will tell you do disconnect the battery, the SIM Card, get a new SIM card, restart and/or do a hard factory reset. None of this works.
And if you don’t want to get locked into another 2 year contact, understand that your 14 day count down starts the day they send the phone to you, not the day you activate it, so that means that you really only have 12 days to try it out before you return it the post mark on the fed ex return package cannot be one day past the 14th day or you will be on the hook. And don’t forget to also return the accessories to store before the 14 day marked on the receipt about 12 inches from the top (it is not in bold so look very close at the date at the top also) if you buy them at a Verizon store.
If you replace the SIM card, as I did, don’t let some rep that isn’t paying attention to your file notes tell you that your 14 day count down is later than sooner, they (the reps) get confused or whatever they do, but they look at SIM card activation and not when the phone was sent to you or for that matter when you activated it.
I’ve been under a lot of “miscommunicated” information from the start with my first 14 day 3G bionic so although I’ve done a lot of ranting here, I hope my information helps others not get stuck or at least you will go into this with eyes VERY WIDE OPEN.
It has been 2 years since I looked into any new phone and I was not aware of all the NEW scams, trickery and deceptions Verizon has taught their reps and supervisors to use on us, but it makes sense, their equipment is so faulty they had to figure out how to keep the money coming in.
DO NOT TRUST VERIZON to be helpful, they are there ONLY to lock you into contacts and stick you with equipment that they and their manufacturer cannot and do not know how to fix. -
Why is it that when you call Verizon, no one there seems to answer the same question with the same answer? NO one is ever on the same page. How can Verizon say they truly value their customers? Have they read any of these reviews or better business reviews? or consumer cellular reports! whoo hoo they made it to one whole star! ( out of 5) I can tell everyone is so satisfied! Anyway... On to my rant....
recently I added two existing lines to my account- went into a Verizon store to discuss some options- which I was later informed was some sort of side bar to Verizon and they are all a bunch of ****** that don't know what they actual "policies" of Verizon are- they just get to sell their phones and use the Verizon name on their building... while I was there I called the assumption of liability line- discussed the date with an employee that I needed to move the 2 lines over in order to avoid any pro ration. I happened to have the other party with me that day, so we were able to get everything lined up so that all I had to do was call on the date and move the lines over.... I also recently added a new Ipad, and iphone 6 plus to my account- another 400$ given to Verizon.... not to mention the cases and screen protectors I bought from them as well. Before this was all done, I was already FED up with Verizon. ready to leave and go with another carrier. But I thought you know what I have been with them for 10 years now... so lets give them a shot, and hopefully some changes will be executed as promised by the commission based reps at Verizon. After getting my first bill. I was in shock! Do you think anyone mentioned anything about a month in advance fee? There were charges that were incorrect, discounts that weren't applied. ect. so upon calling now 5 times, speaking with 2 supervisors, 2 chat associates and almost 2 months later there is STILL no resolution. One of the supervisors I spoke with explained to me that when you receive your first "new" bill you will see the month in advance fee and it will be for the first 2 months essentially, and then the bill will be normal. I even had him send me a text stating that the next bill for these two new lines will not be until a certain date. But now... that's not correct either. Promise after promise by supervisors and employees- no one keeps their word at Verizon. so disappointing - the best part is.... its 40$..that's it... I don't care if its the correct protocol, billing policy- whatever you want to call it. an employee of Verizon told me on a recorded line I would not be billed for these 2 lines for that month... but that doesn't matter because no one tells the same story! EVER... and no one gives a crap about calling anyone back.. any one have any contact numbers or additional contact information to go above a supervisor??!!Every time I dealt with Verizon, I got a paper receipt, in hand, which I signed before leaving the store. The reciept also shows in "my documents" in my online account.
DId you look over the reciept?
DId it match the purchases you made?
WHen you added a new iPad and phone on a 2 year subsidized purchase, you would be paying $40 a month for the line. Does this appear on your bill? When you purchase a subsidized device, you are not eligible for a discount on that line. Is this the missing discount you are looking for?
I'm trying to understand what errors Verizon has made, if any, on your bill. All I have to go on is your first post. Based on that post, your bill would have gone up considerably the first month. Upgrade fees, next month of service and loss of discount on lines with subsidized devices.
These are not uncommon complaints.
All carriers now require customers to pay for their phones, one way or another.
3 Options:
1. full retail price upfront, you keep your line discount.
2. Full retail in installments on Edge, you keep your line discount
3. A portion up front on a subsidized, 2 year contract, you loose the line discount and pay activation or upgrade fee.
Which of these applies to the new iPad and iPhone? -
ppl i fed up with my mac air while using my exchange email account, it takes ages to refresh and it doesn't send or receive instantly , no clue although that the same setting and server names has been set up on my iPhone and it is working totally fine
Install ClamXav and run a scan with that. It should pick up any trojans.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
This is my last shot at getting Aperture 3 to work for me.
Despite the good efforts and advice of folks here in the Community, and conversations with Apple, I can't get the **** thing to work correctly with Photoshop. Or, I am not using it correctly. Either way, this should not happen:
Doing everything by the book, using Photo> Edit in Photoshop CS4 >Save (in PS), this is what I get back in Aperture. The icons say it's been externally edited, but no editing appears. Sometimes the PS file comes back as an "Unsupported File Format," sometimes it comes back but without the editing as in this example.
Maybe if I shot only in JPEG and edited only inside Aperture, everything would work; but I will continue using Photoshop for layer blending and compositing RAW images, and Aperture obviously cannot deal with that process.
If anyone can intuit what's going wrong, or what I might be doing wrong, I welcome any suggestions before I junk the whole project and go back my old workflow. The only suggestion I get from Apple support is that I need to upgrade to CS6, but spending another $500 to use Aperture is out of the question.
Right now am fed up with spending time and effort editing only to see that work simply disappear into some digital black hole. Thanks for reading and any suggestions,
BrianKirby, thanks for the response.
Specifically, the workflow looks like this:
RAW (ORF) > Aperture > Photo > Edit in Photoshop CS4
CS4>
2013-08-06 13:13:56
File 2013-07-20__BAL1953_703.psd opened
Image Size
Height: 11.52 inches
Resolution: 300 per inch
With Scale Styles
With Constrain Proportions
Interpolation: bicubic
Crop
To: rectangle
Top: 0 inches
Left: 0 inches
Bottom: 10 inches
Right: 8 inches
To: none
Dfine 2
Flatten Image
Sharpener Pro 3: (1) RAW Presharpener
Sharpener Pro 3: (1) RAW Presharpener
Flatten Image
Flatten Image
Black & White 1 Layer
Make adjustment layer
Merge Layers
Smart Sharpen
Smart Sharpen
Amount: 79%
Radius: 0.7 pixels
Blending Change
Set current layer
To: layer
Mode: multiply
To: layer
Opacity: 70%
Shadows/Highlights
Shadow/Highlight
Shadow: Parameters
Amount: 66%
Tone Width: 66%
Brightness/Contrast 1 Layer
To: brightness/contrast
Brightness: 62
Contrast: 30
Select layer “Black & White 1”
Modification: Add
Without Make Visible
Merge Layers
Image Size
Width: 7.25 inches
With Scale Styles
With Constrain Proportions
Interpolation: bicubic
2013-08-06 13:28:46
File 2013-07-20__BAL1953_703.psd saved -
Fed Up with My not so SmartWatch
Still having problems trying to get my Smartwatch to register with my Samsung S5830 Android phone It just will not register and so its totally useless as it doesnt even work as a watch without the phone !. Any help would be appreciated. I've done the reload of apps etc. There's no way to check the watch has got the latest OS as even when its plugged into my W7 PC it just charges. Really fed up with this item. I did a bit of research before buying it and I even swapped to an android from my Iphone so feel a bit 'seen off'. There's absolutely no help from Sony which is really annoying you would think they had someone technical available to resolve whats probably a minor issue.
Have you installed the SmartWatch app from Play Store? If not, please do so.
If you want to update/repair software in the device, you use PC Companion:
http://www.sonymobile.com/update
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page. -
Fed up with "Unsupported File format" crashes!
I really like Aperture - but, I am totally fed up with only being able to edit a few photos before I get the dreaded red/brown screen and the message of 'Unsupported file format' This cannot be the case as they are all .tifs and I have just edited several OK. My whole day is now one of 'stop/start' and either quit or sometimes 'Force quit'. Then Aperture works fine for another short series of edits - before the same problem recurs. It wastes a lot of valuable editing time - and completely spoils the otherwise pleasurable experience of using Aperture!
I have made a lot of scans from original slides via a Nikon Coolscan 5000 - using Silverfast I have converted these from 48 bit to 24 bit. However, the file size is still large at 100MB - to get the best from the slides. I then import these .tifs into Aperture 2.1. I am using a MacBook Pro, 2.4 Ghz Intel Core 2 Duo with 4 MB RAM. I have an external 24 inch monitor. The .tif files are on an external firewire hard drive - 500 GB LaCie. My Aperture library is in my pictures folder on my MacBook Pro.
Can someone PLEASE explain how and why I can make a series of edits fine in Aperture and then suddenly I get the red/brown screen and this unsupported file format message?
Is it a memory problem? Given that I need to edit such large files is it a problem for my (powerful) MacBook Pro? Or, is it a more general problem with Aperure 2.1?
Any advice - or solutions - PLEASEIt's a bug in Aperture 2.x with large files and/or large pixel dimensions on images (not clear which). I have submitted a bug report, as should anyone who is seeing this. You'll find quite a few threads on this if you search back. The error message is frustratingly incorrect: there is nothing whatsoever unsupported or wrong with the file format, it just leads you down some dead ends in trying to find a solution while you figure that out.
I could sometimes not even work on one image before it would do this. I went from 6GB to 10GB in my Mac Pro, and now I can pretty reliably work on two images before having to restart. So that to me smells like a memory leak or memory mismanagement of some sort is at the root of this, but who knows. We're all just waiting for each next release, hoping Apple has finally found and fixed this, because as you know they don't spend a lot of time discussing what bugs they're addressing; they just show up fixed eventually (one hopes!)
If anyone chimes in here to tell you it's your fault for working with such large images, just ignore them. There were releases of 1.5 that handled these images just fine, as Aperture should. It broke with 2.x.
Duncan -
I pay almost $300 a month for cell phone service and have been a Verizon customer for years but am very fed up with the amount of dropped calls I am getting in my house. It makes me mad that I pay a lot of money for a service that doesn't work. I have complained to Verizon about this and basically my option is to spend a couple hundred dollars on an "extender". I feel if they can't provide decent signal for me then they should provide the extender for free if they want to keep me as a customer. I'm wondering if anyone else has this problem.
Do the dropped calls occur inside the house or outside? Cellular service isn't guaranteed inside of buildings due to construction and surrounding terrain can weaken the signal strength.
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