Feedback on EP SAP Note 1331353

Hi,
I'd like to suggest feedback on sap note 1331353 - Session Release Agent - Pop-Up Blockers.  Many customers use SAP Portal for Employee Self-Service (benefit enrollment) and big issue I've seen across the board is that users must have there pop-up blockers disabled so that session release agent works correctly. 
Typical scenario during enrollment user goes into SAP portal (with pop-up blocker enabled) and closes browser returning finding there PERNR is locked. 
I suggest SAP provide solution where Session Release Agent works regardless if pop-up blocker enabled or not. 
Thanks,
Gary

Hi Gary,
Thank you for your feedback.
Currently the behavior of the DSM is when the user is trying to close the
window or logging off from the portal is to open new window to close all the
sessions in it.
This is because the window (in case of closing the window) or the session (in
case of log off) are about to be terminated.
Currently we are assessing what will be the best solution for terminating
the sessions without this popup but it is not easy since changing it require changing
the all architecture of the DSM which is a huge effort and above all a huge
risk.
Thanks for your feedback.
Ronny Amran.
AI and DSM
EP IMS Team leader.

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