Fell for the MacProtector scam. Do i go to the apple store to make sure it's complete gone or do i  download a antivirus software

I got scammed the other night  thing that MacProtector  was legit . Until my friend informed me that I got scammed. 
I followed  the link  that i found on here in the communities.  I want to make sure it's completely gone to go I to the experts at the apple store or do i download antivirus software  like sopho or  virusbarri

MacBook Pro forum is over here:
MacBook Pro
There are dozens of threads and more every day on this and its variants. I just posted a list of links to threads and articles only hours ago.

Similar Messages

  • Can i use a different apple id for the apple store?

    I wanted to have a seperate account for the apple store. Is this possible? anyone please help.

    Yes, you will need to use a different email address when you create the second Apple ID.
    Best of luck.

  • Why does the apps store not accept my ID and password, it works fine to log into this forum and it works for the apple store, but not to log in to buy apps, it just keeps telling me that the id or password is wrong, and I know it isn't

    Why does the apps store not accept my ID and password, it works fine to log into this forum and it works for the apple store, but not to log in to buy apps, it just keeps telling me that the id or password is wrong, and I know it isn't

    I Just signed in to find the answer to this too.  I started having the same trouble today.

  • When setting up my apple id for the apple store I get to the credit card screen and it tells me I have to contact support to finish.  I can't seem to contact support as there is no number for them on this type of issue.

    When setting up my apple id for the apple store I get to the credit card screen and it tells me I have to contact support to finish.  I can't seem to contact support as there is no number for them on this type of issue.  How the **** to I talk to a person who can fix this?

    It's a real problem when you're deployed outside the US and your billing address, though totally correct, is not. This seems to be a common complaint. I think the billing address vs. your present location causes some security concern or similar nonsense that prevents progress.
    The only way I know of to resolve this is to contact iTunes Support by email. I have never had to wait more than a day for a response:
    http://www.apple.com/emea/support/itunes/contact.html
    The response should not be "automated'. Explain your circumstances. You deserve a personalized response.

  • When will an app for the apple store be available for the iPad?

    I don't understand why there is an app for the apple store for iPhone but not for the iPad. When will there be one available?

    Actechnician wrote:
    Is the apple store and app store the same? I
    They are not the same.
    The Apple Store app works on an iPad, it just not opptimized for it.
    Matt

  • I forgot the password for the apple store, I try to restore it with the first option (email) but i have check my account and the email doesn`t arrive

    I forgot the password for the apple store, I try to restore it with the first option (email) but i have check my account and the email doesn`t arrive
    What can I do???

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • TS1368 "iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again."  This article will guide you through the basic troubleshooting for the iTunes Store

    "iTunes could not connect to the iTunes Store. Make sure your network connceiton is active anr try again

    all network conection is working very well

  • Hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?

    hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?

    If you tried to restore to your iCloud backup and your photos didn't fully restore, first go to Settings>iCloud>Storage & Backup and make sure it isn't still in the process of restoring.
    If the restore is complete and all your photos weren't restored, all you can do is try restoring the backup again.  You might try the solution posted by ezjules in this discussion: https://discussions.apple.com/message/19518589#19518589.  This involves opening the photos app after the phone restarts and you provide the passwords for your Apple IDs, then leaving it open for the remainder of the restore process.

  • ITunes RADIO is not working.  "iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again." Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so -  iTu

    iTunes RADIO is not working.
    “iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again.” Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so …
    iTunes STORE not “connectable” with my otherwise perfectly-working internet connection, viable, up and running for all other uses.
    Simply put, firstly, I can't connect to the internet when I click on Radio.  People are quite suspicious that this is Apple incompetence or your company's famous arrogance for this commonly-suffered problem that you won't or “can’t” fix.
    Read the many web comments and you won’t be pleased with yourselves: the suspicion is that if you ruin internet radio on iTunes, Apple will somehow make more money on music downloads, etc. Bull.
    Also, thirdly, my old playlist of 20 or so internet radio stations in the Ambient category STILL PLAYS !
    Then fourth, I installed the latest available version of QuickTime Player 7.app Version 7.6.6 but it didn’t solve the problem either. I had QuickTime Player.app Version 10.2, but substituted what Apple website said was the latest, LOWER NUMBERED QuickTime Player version of 7.6.6
    Fifth, I can't connect to iTunes store no matter what I do or what user group's advice I try. So I can’t buy or download anything from iTunes. Bad for business.
    Sixth, I updated to the latest version of iTunes but this weird problem remains. All suggested Apple fixes or user group fixes are useless. Where is Apple’s famous technical competency, vaunted customer support?, and user-friendly product reputation? Get it back, please.
    Solve this problem of yours ASAP for us, your numerous disgruntled, dissatisfied customers of iTunes. You can do better, should, and really –in all fairness- must.
    ===============================================================
    NOTE:  no password for iTunes exists in my Keychain. Is this a problem?
    Apple ACCOUNT ID, and iTunes ID password, works but not to access iTunes with my healthy internet connection.
    Apple store id It works via direct internet connetion but not through iTunes.  Very strange.
    ===============================================================
    FYI, Hardware Overview:
      Model Name:                       MacBook Pro
      Model Identifier:                 MacBookPro8,2
      Processor Name:               Intel Core i7
      Processor Speed:               2 GHz
      Number of Processors:    1
      Total Number of Cores:    4
      L2 Cache (per Core):         256 KB
      L3 Cache:                            6 MB
      Memory:                              16 GB
      Boot ROM Version:            MBP81.0047.B27
      SMC Version (system):      1.69f4
      Serial Number (system):   C0*******F8V
      Sudden Motion Sensor:
      State:   Disabled
    Intel 6 Series Chipset:
      Vendor: Intel
      Product:            6 Series Chipset
      Link Speed:       6 Gigabit
      Negotiated Link Speed:           6 Gigabit
      Description:      AHCI Version 1.30 Supported
    M4-CT512M4SSD2:
      Capacity:           512.11 GB (512,110,190,592 bytes)
      Model: M4-CT512M4SSD2                         
      Revision:           040H   
      Serial Number: 0000000012330912E75A
      Native Command Queuing:    Yes
      Queue Depth:   32
      Removable Media:        No
      Detachable Drive:        No
      BSD Name:         disk0
      Medium Type:      Solid State
      TRIM Support:     Yes
      Partition Map Type:     GPT (GUID Partition Table)
      S.M.A.R.T. status:         Verified
      Volumes:
    disk0s1:
      Capacity:           209.7 MB (209,715,200 bytes)
      BSD Name:         disk0s1
      Content:            EFI
    disk0s2:
      Capacity:           511.25 GB (511,250,432,000 bytes)
      BSD Name:         disk0s2
      Content:            Apple_CoreStorage
    Recovery HD:
      Capacity:           650 MB (650,002,432 bytes)
      BSD Name:         disk0s3
      Content:            Apple_Boot
      Volume UUID:   600737FB-7A29-3BAE-859E-CBFE2E90C39A
    <Edited by Host>

    This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
    I live in Europe ,So Be persistent and don't give up !  Aug. 2013

  • My appstore says cannot connect to iTunes and it shows blank page i tried all advices but there is no result shall give my iPad to the apple store to make it

    My appstore says cannot connect to iTunes and it shows blank page i tried all advices but there is no result shall give my iPad to the apple store to make it   

    I think you should probably also read the iPad User Guide. You didn't say what version of iOS your iPad is running, so here's the links to both the iOS 6 and iOS 7 (PDF) versions:
    iPad User Guide for iOS 6
    iPad User Guide for iOS 7

  • ....could not connect to the itunes store. Make sure your network conne....

    "iTunes could not connect to the iTunes store. Make sure your network connection is active and try again"
    anyone still having the same problem? been like this for 2/3 days now.. i've done just about everything I can think of to make it work.

    i am still haveing the same issue as you are for a while now so your defintly not alone on this issue.
    "iTunes could not connect to the iTunes store.
    Make sure your network connection is active and try
    again"
    anyone still having the same problem? been like this
    for 2/3 days now.. i've done just about everything I
    can think of to make it work.

  • TS1368 Error message in iTunes: "iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again.".

    Since I upgraded my anti-virus software to Trend Micro 2013, I now get this error message:
    "iTunes could not connect to the iTunes store. Make sure your network connection is active and try again."
    My internet connection is working fine. I suspect it is related to my anti-virus upgrade.
    Any ideas?

    Definitely try disabling anti virus software then try iTunes.
    Can't connect to the iTunes Store

  • How do I change the appleID for the apple store icon on my IPad?

    I have recently retired and my IPad that I used with my school email is now my private IPad.  I no longer have my school email, and had to change my primary email address to my private one.  I have changed my AppleID to use my private email, was able to change my FaceTime to the private email, but cannot find the setting to change the apple store setting to the private email on my IPad.  To top it off, I still have a credit amount on my Apple store account I don't want to lose.   I had assumed when I changed my Primary appleID it would change it for the app store.   It didn't. Help!

    If you have a credit for the app store, it will be associated with the old email address unless you merely changed the email address associated with the Apple ID. If you created a new Apple ID that's a different story. It can get quite confusing at times. But first things first.
    Settings>Store>Apple ID. You can sign out of the old ID there and sign in with the new one.
    You can do the same thing in the App Store and in iTunes when in the featured or main page of each app. Your ID is located in the bottom left corner of the screen. You can tap the ID that is showing and sign out of the old ID there and sign in with the new one.

  • Why is my Apple ID only valid for the Apple store in one country (Ireland) even though I have moved to and live in the USA?

    I have moved from Ireland to the USA and now (legally) live in Seattle. When I try to login to the iTunes store here in the USA, I get a message telling me that my Apple ID is only valid for purchases from the Ireland iTunes store. What moron put in a restriction like that? Apple is now telling me that although I can legally move from one country to another and take up residence, I can not travel globally with my Apple ID? What use is having an Apple ID then as I can travel and buy globally with Amazon?

    Do NOT create another ID.  Change the country of your present ID.
    App Store Frequently Asked Questions (FAQ) - http://support.apple.com/kb/HT2001 when using iTunes --> "To change countries, scroll to the end of the iTunes Store home page and click the flag indicating the current country. To choose a different country, click the appropriate flag."
    iOS: Changing the signed-in iTunes Store account - http://support.apple.com/kb/HT1311  - Change your iTunes Store country: "Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region."
    You will, of course, need to change your address and enter valid credit card information after you have changed the settings.
    iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918
    Further tips on changing country - https://discussions.apple.com/message/20029737 - problems you encounter when changing iTunes country
    Realize, however, just as you can no longer visit your old public library in Ireland you also no longer have access to the store or your purchases made there.  You can continue to use them as they are on your computer now but that makes it all the more important you maintain backups in case of loss.  If you upgrade an app I think you will have to pay for it again since you no longer have access to the Irish Store.

  • Why does the Chat window not open for the Apple Store

    I was at the Apple Store and clicked on the "Chat Now" button and tried the other "Chat" link.  Both brought up a pop-up link but the window was blank.  I tried it several times to no avail.
    I thought I would send it back to Apple as feedback but I could not find a feedback option in the menu.
    I am using the latest version of Safari, 6.0.2 (8536.26.17)

    Hello am-i-will
    Move your mouse near the header and a menu should pop up and then you should have an option to download your attachments.
    Mail (Mavericks): View, save, and delete attachments
    http://support.apple.com/kb/PH14931
    Regards,
    -Norm G.

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