Fetching of attached files delayed, minutes-hours in Outlook 2011 for Mac from Exchange online

Hi,
I have an annoying problem I would be grateful if someone could solve.
I run Outlook 2011 for Mac which is synced towards Microsoft Exchange online. Everything works well except when there are attached files in incoming emails.  Sometimes it can take up to hours before an attached file is available (the email as such is
available immediately), however luckily it is mostly done within 5-10 minutes. Meanwhile the notification bar switch between "Awaiting synchronisation for this folder" and "Fetching attached files...". There is no actual difference between
larger and smaller files and there is also no problem sending emails with attached files, they are sent immediately.
I have tested in different locations with good connections to rule out unstable internet connection without success.
Thanks for any help with this issue!

Hi,
Since this is the forum supporting Office for Windows, if you want to receive more information about Office 2011, I recommend you post this problem in Office for Mac forum:
http://answers.microsoft.com/en-us/mac
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners
who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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