FF downloaded some update and now I get error message saying update cannot be installed until I get rid of extra FF copies on computer-but I DON"T have any extra copies. I cannot even uninstall the only FF I now have!

I have a Toshiba laptop, Windows & Home Premium Edition operating system. I had FF 3.6.3 installed and up until 6:00 today it was sort of working properly. I find out later that my huasband cannot even open the browser, as every time he does, a dialog box opens up whcih says "UPdate cannot be installed. Please make sure no other copies of FF are running on computer, then restart FF to try again." But I do not have any other copies of FF. I really do not like it when FF auto installs stuff without my permission. Many times this stuff is downloaded and installed, only to raise havoc with my computer.

Try a smc reset:
http://support.apple.com/kb/HT3964

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    0   libsystem_kernel.dylib         0x00007fff921a4136 __psynch_cvwait + 10
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    3   com.apple.JavaScriptCore       0x00007fff99382d78 JSC::GCThread::gcThreadMain() + 88
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      rdi: 0x00006080001d31a0  rsi: 0x0000000000000000  rbp: 0x00007fff52f7d860  rsp: 0x00007fff52f7d830
       r8: 0x00007fff52f7d9d8   r9: 0x00007fff52f7d9a0  r10: 0x0000000000000000  r11: 0x0000000110825b90
      r12: 0x00007fff52f7d9a0  r13: 0x00007fff52f7e0e8  r14: 0x00007fff52f7d8c0  r15: 0x00006080000b4460
      rip: 0x0000000110825ba6  rfl: 0x0000000000010206  cr2: 0x0000000000000000
    Logical CPU:     1
    Error Code:      0x00000004
    Trap Number:     14

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