Field name for the portal field

Question

Portal Gurus,
We have implemented Netweaver IDM for Password self service. As part of this we hooked up multiple systems including portal. The user master for portal is AD. There are couple of ways users can reset their passwords.,
1. Forgot password link in portal logon page (this will initialize IDM guided procedure for the reset)
2. Administrative reset in AD directly (there is a tool called password hook which intercepts the password send it to IDM and sync it back to target systems)
3. CtrlAltDel (same as the second)
When we use the first method password gets changes successfully and also it changes the field value ""Date of Last Password Change"" to current date so portal knows when to enforce the password expiration security policy.
But for the methods 2 & 3, the password gets changed successfully but the field value ""Date of Last Password Change"" is not being changed. So the portal works with the new password but try to enforce the password expiration policy (90 days) when the policy expires even though you have just changed the password using methods 2 or 3.
So every 90 days though the password is reset using AD, portal didnt recognize it and it prompts password expiration again which creates confusion for the user.
SAP came back saying this is not supported at this point of time. Whats surprising is IDM is SAP, portal is SAP and password hook is SAP then why this cannot be achieved (remember it works in the first method).
So we are trying to script in IDM to do this manually. What we want to know is the field name of """Date of Last Password Change"" and the format in which the data is stored. Right now we wrote a java function which returns the epic time and pass the epic time to portal to update the field ""Date of Last Password Change""  but nothing happens. the job completes successfully but the update is not happening.
Or other suggestions to resolve this.
Thanks.
Regards,
Muthu Kumaran KG
Edited by: Muthu Kumaran on Feb 16, 2012 7:01 PM

Answer 1

Hi Yogesh,
as per you details the problem with source file there is nothing to at MDM side.  how you get source file in excel or XML ??
following point may help you
1. if excel file just check field length by using  len function because space will also count as character and sometime it get converted to # symbol
2. or if source file coming from SAP or any legacy system in XML or excel make sure space should not include for this field. for e.g. if your field length is  20 and name is "Yogesh Bhatia" so after counting 13 by default system will pass space for that field as length is 20 so name would be "Yogesh Bhatia#######" so if you are using any intermidiate software like XI just tructed this space after name and also you can use use MDM
Thanks,
Jignesh Patel