File Import Error - Adobe Media Encoder, help!

I'm at a complete loss. AME worked very well for me for a long time and booting it up yesterday gave me a paralyzing error.
Upon trying to import an MOV, MP4, and later a WMV, I received the following error:
File Import Error
The file C:\Users\tj\Desktop\New folder\SH_GS_PeekPlay_DEMO_720.mp4 could not be imported. Could not open source file. Please check that file exists with correct permissions.
I've tried everything I can think of:
1. Moved the file off the server and onto my desktop.
2. Double checked file permissions (all of which I have)
3. Uninstalled AE and Premiere to try to get rid of Media Encoder.
4. Searched for a way to uninstall AME so I could put a fresh install (can't find how to do this)
5. Manually updated AME
6. Reboot (multiple times between these steps)
7. Contact customer support - no help thus far.
I'm running Windows 7 64bit with Adobe CC and AME 7.0.1.58

Tried that as well.
To rule everything out, I had the files placed:
1. On company internal server
2. External Harddrive connected through Firewire
3. Internal Hard Drive (with OS)
4. Internal secondary Hard Drive (data only)
5. On Desktop (technically 1st internal drive)
I have since fixed this by uninstalling every single Adobe application (including Flash and Air) and redownloading and installing each.

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