File link not working on Adobe 8.0

Hi,
on Adobe Acrobat 8.0 the File link does not work. For example if I have in the pdf the link: c:\daten\info.doc, I can't open this link. If it is a Weblink then it is working. The customer told me that was working in Adobe6????
On my PC it does also not work!
Thanks a lot!

Hi,
the customer uses the Adobe Acrobat 8.1.2 Standard and Acrobat Distiller 8.0 Postscript 3016102. I did print to pdf with adobe.
I have all printscreens on a file, if you need more info!
I did create on customers PC a new Winword document and printed ou as a pdf. Weblinks are working, File UNC File not.
I have all Printscreens on a File, you can have it if you like (but i need Filelink or eMailadress?)
Thanks for your help!
Werner

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alunwawa wrote:
Does anyone ever encountered similar issues before? Yes, I did already see the same, that was when installed the same with 8.52.00 (without Peopletools patch) or without applying the patch project...
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