File Server Resource Manager 2012 - Fails to generate storage report - Event ID: 8242 and 602

Question

Installed file server resource manager roll on new 2012 file server.   When I attempt to run a dup report on the local volume, I received an error message: "the report generation task failed with the following errors: Error generating report
job with task name".  "
Event ID 8242 and 602 are logged in the event viewer.
Log Name:      Application
Source:        SRMSVC
Date:          6/24/2013 11:11:03 AM
Event ID:      8242
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xxxxxxxxxxxxxxxxx
Description:
Reporting or classification consumer '' has failed.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="SRMSVC" />
    <EventID Qualifiers="32772">8242</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-06-24T16:11:03.000000000Z" />
    <EventRecordID>1276</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xxxxxxxxxx</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Data>
Error-specific details:
   Error: (0x80131501) Unknown error</Data>
    <Binary>2D20436F64653A20434E534D4D4F444330303030303234332D2043616C6C3A20434E534D4D4F444330303030303231322D205049443A202030303030333036302D205449443A202030303030333734382D20434D443A2020433A5C57696E646F77735C73797374656D33325C73726D686F73742E657865202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820</Binary>
  </EventData>
</Event>
Log Name:      Application
Source:        SRMREPORTS
Date:          6/24/2013 11:11:03 AM
Event ID:      602
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xxxxxxxxxxxxxxxxxxxx
Description:
Error generating report job with the task name ''.
Context:
 - Exception encountered = System error.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="SRMREPORTS" />
    <EventID Qualifiers="0">602</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-06-24T16:11:03.000000000Z" />
    <EventRecordID>1277</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xxxxxx</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Error generating report job with the task name ''.
Context:
 - Exception encountered = System error.
</Data>
  </EventData>
</Event>
When I click on schedule a new report task, I get an error "Class not registered".
nada

Answer 1

Hi,
When we schedule a new job, we add a scheduled task to the c:\windows\tasks folder.
The scheduled task will contain the following command line
"c:\WINDOWS\system32\storrept.exe reports generate /scheduled /Task:"FSRM_Report_Task{GUID.......}"
There is also a folder on the system drive
C:\StorageReports\Scheduled
We Also store information in the system volume information folder in the following files:
c:\system Volume Information\SRM\Settings\ReportSettings.xml (we use .old and .alt extentions}
c:\system Volume Information\SRM\reports\reportX.xml (where X = an incrementing number set, in writing to these files, we also use .old and .alt extentions}
When experiencing issues relating to scheduled report jobs, you will want to examine these files and check for NTFS permissions issues on these locations also.
Make sure you check the volume that you will be running the report on.
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