Files and folders doesn't show up in Web File Viewer

Hi all, My first post here, so please bear with me. After I received my EX2 I've been looking for an easy way to provide friends and family with access to my NAS so they can up/download vacation pictures and movies without having to install anything. I've run through this guide: http://community.wd.com/t5/WD-My-Cloud-EX2/Web-Access-using-browser-only/td-p/705824/page/2 (big thanks to Mikey Soft) And after reading this thread: http://community.wd.com/t5/WD-My-Cloud-EX2/Dashboard-Web-File-Viewer/td-p/785671 I got really excited. While logged in as admin, I'm able to do all the stuff I want to under Apps --> Web File Viewer. Browse all folders, up/download, rename, etc. But when I'm logged in as another user, I'm not able to even see the shared folders. There's absolutely nothing under the Web File Viewer tab. It only loads for a short while (please wait shows up) and then the site is blank. (screen shot here: http://EliNAS.device2284223.wd2go.com:80/api/1.0/rest/file_contents/Public/Shared%20Pictures/Web%20file%20viewer.png?device_user_id=14852387&request_auth_code=b940ac7e734118bcd1dbabdcaf172015986dc32e603c9cc056b89e5663f748f5 ) Could anyone point me in the direction of a fix for this? When trying to login with a non-admin user through the iOS or Android app all shared files and folders are there, so it only seems to be a problem with Web File Viewer.

Hi there and welcome to the WD community.
Try to do a system restore on the unit to see if this maked the web file viewer since this should be available on any users dashboard. This link Might help you with the procedure on the unit hope it helps: http://wdc.custhelp.com/app/answers/detail/a_id/10433

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Hi there and welcome to the WD community.
Try to do a system restore on the unit to see if this maked the web file viewer since this should be available on any users dashboard. This link Might help you with the procedure on the unit hope it helps: http://wdc.custhelp.com/app/answers/detail/a_id/10433

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drwxr-xr-x 1 nazgulled nazgulled 4096 2009-08-05 11:18 2) Algoritmos e Complexidade
drwxr-xr-x 1 nazgulled nazgulled 4096 2009-08-05 11:18 2) Arquitectura de Computadores
drwxr-xr-x 1 nazgulled nazgulled 4096 2009-08-05 11:18 2) Comunicação de Dados
drwxr-xr-x 1 nazgulled nazgulled 4096 2009-08-05 11:18 2) Engenharia Económica
drwxr-xr-x 1 nazgulled nazgulled 8192 2009-08-05 11:18 2) Estatística Aplicada
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drwxr-xr-x 1 nazgulled nazgulled 4096 2009-08-05 11:18 [X] 2) Cálculo de Programas
drwxr-xr-x 1 nazgulled nazgulled 4096 2009-08-05 11:18 [X] 2) Laboratórios de Informática III
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Last edited by Nazgulled (2009-08-05 14:41:47)

toad wrote:
Nazgulled wrote:Surely there must be a way to have the same sorting collation in Linux like in Windows
Ah, no. The way they are doing it is nonsensical and not good practice for a unix style system. Having said that, some solutions have already been offered in this thread.
While you are free to continue to ask others to help you achieve your aims, it may be more convenient for you to adapt to a structure that is displayed the same way under all systems (just to avoid frustration - not saying you _should_ do it ).
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According to your description, I don't think this is system problem. More like HDD or its interface problem.
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