Files are being used by another application?

I recently tried to update my 5.5 gen 80GB ipod by putting some pictures on it the other day, but when I tried to eject it, it told me that it couldn't because some files were being used by another application. I unsynced the pictures from it but it still tells me I can't eject it. What should I do?

Shut the computer down. That ought to terminate any activities that are still trying to access the iPod's data. Once the computer is shut down, the iPod's screen should read that it's safe to disconnect it.

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Ipod cannot restore"because files are being used by another application"

Hello all,
I hope someone can help me. I think I mad a big mistake. I did a favor for my father who bought the newest IPod clip on shuffle for my mom. I agreed to get it up and running using my laptop, (which has Itunes for my Ipod w/video) would this create a conflict. Unfortunately I didn't think of asking BEFORE i tried to get the shuffle up and running. The shuffle works fine now but my 30GB Ipod is not able to sync any songs and has requested me to restore to the default settings. Which I tried but when I do it states that I can't because "files are being used by another application" So I tried to use the chat help on this website and when I logged in it picked my product type as a SHUFFLE. Can someone give me any advice. Thanks

I get this messager and I have no other ipods or dev. to my system and have problems when I disconnect also?? Even have done a complete restore, to no help. Help

Ipod says that files are being used by another application...please help!

My ipod lost all of my music but tells me that there is apparently still the same amount of memory used, i just can't access my music. To fix this, i'm trying to restore my ipod and just resync the music. However, every time i click restore i get the message "Itunes can not restore Ipod because it contains files in use by another application" even though there are no other applications running. I've ever tried restarting the computer to be sure that no applications are running. Please help!

I had the same issue with my new iPod 4gb nano. To be perfectly honest, I fixed it and I'm not exactly sure what part of the process actually did the job, so I'm going to attempt to explain it as best I can.
Basically I bought the nano to replace my 160gb classic aka paperweight. I'm currently deployed and the thought of traveling back to the US without a portable music player made me shudder. Within 4 days new nano click wheel decided to do the whole dying thing where I could click the buttons but not scroll through my music/change volume. I took the defunct iPod back to the BX and they exchanged it. I got home and discovered the "new" one they gave me was actually one that had been returned..because it popped up as "josh's ipod" when I plugged it in. So I'm on my third device and you can imagine when my computer informed me said device was corrupt and couldn't be read by my computer..I was pretty peeved. It took 7 or 8 tries to get the new nano update to install on my slow connection and when it finally did..I got the message that the files were in use by another application and couldn't be restored. I restarted the computer, made sure all other applications were shut down, checked my virus software. No dice. I ejected the ipod from my computer, plugged it back in and went into itunes preferences and clicked on "reset sync history". I think at this point it then treated the iPod as if it had never been plugged into my computer before. I then attempted the restore again, it did its thing and I now have a nice, new functioning iPod.

Can't disconnect it says that files are being used by another application

i can't just eject it or use the safely remove hardware icon and select ipod. nothing i've heard so far works when i click the usb port thing it jsut says: "The device 'Generic volume' cannot be stopped right now. Try stopping the device again later." I've had this problem before and i need to know how to make it safe to disconnect now

I had the same issue with my new iPod 4gb nano. To be perfectly honest, I fixed it and I'm not exactly sure what part of the process actually did the job, so I'm going to attempt to explain it as best I can.
Basically I bought the nano to replace my 160gb classic aka paperweight. I'm currently deployed and the thought of traveling back to the US without a portable music player made me shudder. Within 4 days new nano click wheel decided to do the whole dying thing where I could click the buttons but not scroll through my music/change volume. I took the defunct iPod back to the BX and they exchanged it. I got home and discovered the "new" one they gave me was actually one that had been returned..because it popped up as "josh's ipod" when I plugged it in. So I'm on my third device and you can imagine when my computer informed me said device was corrupt and couldn't be read by my computer..I was pretty peeved. It took 7 or 8 tries to get the new nano update to install on my slow connection and when it finally did..I got the message that the files were in use by another application and couldn't be restored. I restarted the computer, made sure all other applications were shut down, checked my virus software. No dice. I ejected the ipod from my computer, plugged it back in and went into itunes preferences and clicked on "reset sync history". I think at this point it then treated the iPod as if it had never been plugged into my computer before. I then attempted the restore again, it did its thing and I now have a nice, new functioning iPod.

HT1351 Whether or not I sync items on iTunes to my ipod, I cannot eject the ipod because a message keeps coming up and saying that my ipod cannot be ejected because it contains files that are being used by another application. How do I fix this?

I just got an ipod classic 7th generation a couple days ago and I'm having a heck of a time with it. My latest problem is that with media on iTunes, I cannot eject the ipod because it says that it cannot be ejected because it contains files that are being used by another application. What application is this, and what do I do about it?

Hi newipoduser,
Here are some possible solutions:
Do you use musicmatch jukebox on your computer? If you do, you have to go into task manager on windows and end process mim.exe. It interferes with disconnecting ext devices
Empty your "trash/recycle bin."
If that doesn't work, try quitting all your programs, especially music-type programs, basically things that look for mp3's etc.
if that doesn't work, "log off" then "log on" and that should refresh/purge your OS system.
Finally, you can restart your computer.
Hope one of these helps!
Cheers,
GB

DO NOT DISCONNECT--files are in use by another application

I bought a video iPod today, and after downloading some songs from iTunes, my iPod says DO NOT DISCONNECT, but iTunes says the update is complete (but doesn't say it is OK to disconnect). When I try to eject the iPod, I eventually get the following message: "The iPod "David's iPod" cannot be ejected because it contains files that are in use by another application." I called Apple customer support and was told that they really couldn't help, because they didn't know what application was using my iPod. I disabled the anti-virus programs, but I am at a loss as to what to do next. Any suggestions?
Best regards,
David

I have this problem all the time. I've also tried disabling my antivirus. The only thing I can find that works is just try again later, and try to catch it at a moment when "the files aren't in use". I've tried enabling and disabling the "enable disk use" setting (I'm not sure it takes properly because the iPod always shows up as G: in both cases. When I have this issue, I can't use the green "Safely Remove Hardware" arrow in my task bar because Windows (XP Pro) says "The device 'Generic volume' cannot be stopped right now. Try stopping the device again later."
I can't update to 1.2 because of this issue. Can someone please help.
P4 Celeron 2.2GHz Windows XP Pro
P4 Celeron 2.2GHz Windows XP Pro

TS1425 I cannot eject my ipod classic after sync with i-tunes on my pc. It states some of the files are being used by other applications. What does this mean? How can I get it to eject?

I cannot eject my new ipod classic after sync with i-tunes on my pc due, it states, to open files being used by another application. What does this mean? How can I get my ipod to eject?

If it's a one-time "glitch," you can try restarting your computer with the iPod still connected. Try ejecting again after the restart.
If the problem recurs, you may have a process running (other than iTunes) that is accessing the iPod's storage. When connected, the iPod's "disk" is like other mounted volumes. This process may be some type of utility that continously monitors your mounted volumes for security reasons, such as to prevent access by malware.
If you know of such a program that you have running in the background, there may be a setting to exclude your iPod's disk.

I just got a new Nano and I synced to itunes. My computer tells me to eject before disconnecting but when I try, it says I shouldn't because the files are in use by another application. What does that mean?

Can someone please help me?

There may be a background application running that accesses mounted volumes. The iPod storage "disk" is a mounted volume. For example, this applicaiton may be something that monitors for data corruption or malware ("viruses"). If you know of such an application that you have running, and it has settings that allow you to ignore particular volumes, set it to ignore the iPod's disk.
Alternately, if you use automatic syncing (instead of the manual method) to load the shuffle, turn OFF the Enable disk use setting (unless you actually use the iPod as a storage disk). With disk use NOT enabled, iTunes only mounts the iPod's disk when syncing. At other times, the iPod's disk is unmounted. Therefore, "other" applications cannot access the iPod's disk and make it "in use." Because the iPod's disk is not mounted (unless iTunes is syncing), you can actually disconnect the iPod without clicking the Eject button.

Cannot disconnect iPod - files being used by another application

This is the first time I've connected my new iPod to my brand new computer(Dell E510 loaded). I've been able to down load some albums, and it has been charging (via usb port on tower) for 8 hours. When I try to eject the iPod via itunes I get the error. " iPod can not be disconnected since some of its files are being used by another application. Try again later" I don't have any other applications running. Since this if the 1st time I'm using it, I'm hesitant to follow any of the R procedures. So I close iTunes and open it again. Sometimes it recognizes the iPod and doesn't other times. Thanks for any input

I don't have McAfee and this happens to me as well (every single time since I got the 5th Gen Ipod last month).
I have been clicking on the "safely remove hardware" icon in the toolbar, and manually disconnecting it that way. It seems to work alright.
The annoying thing is that this is only an issue with my 5th gen Ipod. My Ipod Mini has never had any trouble disconnecting the normal way.

OUI patch install hangs, files being used by another application

Hi when a patch install hangs, and the OUI error message is that files needing to be reinstalled are being used by another application, how can you identify which files or processes are responsible so that they can be shut down? All normal Oracle services and DTC are shut down already.
This is patch 6810189 upgrade to 10.2.0.4 (from 10.2.0.3) which includes the April CPU on a Win32 server.

Please check any oracle service is still on ..
need to shutdown listener/oracle service .. and other db service belongs to Oracle.
You can download windows process explorer and check for any oracle process and kill those and then apply CPU
Link :
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
--Girish

Help - "Acrobat is being used by another application and cannot open PDF files until the other application is closed."

Hello,
I searched this site and google for this error terminology and come up dry. I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC. In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
It is my understanding that they cannot upgrade to a newer version of Acrobat because of limitations of their client software, but had not previously had any issues viewing PDF notes from the DB, and PDF attachments in their email.
I have tried uninstalling and re-installing, as well as tried using Adobe Reader 7 & 9 in conjunction with Acrobat to try to get around this issue, but have not been successful.
Any ideas?
Thanks,
Jesse

I don't have an answer to your technical problem. The product I assume is Acrobat that you are talking about (based on the post title), Adobe is the company name. This is a good place to ask questions on Acrobat if folks can figure out what you are talking about. They will ask for the product version number (like AA9.3.3), operating system, and other applications if appropriate. Also, just what you are doing that generates the message.
As for Adobe, you are not likely to get an answer from them here in the user forum. You will be lucky if you can get an answer if you can contact them and not be on hold for more than an hour (sorry, this is why a lot of folks end up in the forum).
So, to help others try to answer your question, what are the products and versions involved? What OS? What are you doing when the message comes up.

Cannot update ipod due to files that are in use by another application

Uploaded iTunes version 7 onto my PC on Friday. Ever since my fifth generation video (30GB) ipod cannot be either updated with version 1.2 software, syncronised or restored due to the error message "The ipod cannot be updated becuase it contains files that are in use by another application".
Not sure the issue is related to the itunes upgrade but it is a strange coincidence.
Also having a problem becuase my pc runs outlook 2002 which is not compatible with itunes 7 and my calender cannot be syncronised. Don't know whether the two issues are related.

Kudos to Randy. Thanks a lot; this worked for me. I simply opened itunes (and minimized it) with my ipod connected, opened "My Computer," right-clicked "IPOD" and ejected it. As soon as the icon in My Computer showed that it was ejected I quickly maximized itunes, clicked IPOD, and clicked the update button. Wah lah! iPod updated. Hope that helps the rest of you out there with this problem! Thanks again!
Windows XP

The ipod cannot be ejected because it contains files that are in use by another application

I am using my crusty but trusty 5G iPod with my new rMPB, and things have been working as expected for the month or so that I've had the new laptop. But "recently," (past few days?), when I go to eject from iTunes (current - 11.1.5), I get the error message, "The iPod cannot be ejected because it contains files that are in use by another application." The iPod is then ejected but the "Do not disconnect" message remains on the iPod screen. I can continue using the iPod as normal after all this.
If I eject the iPod from the Finder, I get no error message but the iPod screen still remains at "Do not disconnect."
I tried plugging it into my Windows 7 PC (did not reformat of course!) and then ejected it, and the iPod screen returned to its proper state after a proper Windows disconnect.
I have of course restarted my Mac and reset the iPod (Up + Center buttons held for ~5 sec) but no change. I don't remember changing the OS that would cause this - any suggestions as to the problem here?

Hello, cgtyoder.
Thank you for visiting Apple Support Communities.
Try resetting the iPod and power cycling your Mac to see if this message disappears. If the issue persists you may need to restore the device to factory settings. The article below will walk you through both these steps.
How to reset iPod
http://support.apple.com/kb/ht1320
Cheers,
Jason H.

HT1351 Whenever I try and eject my iPod from iTunes after it is done syncing a box pops us that says "The iPods' 'Owners iPod' cannot be ejected because it contains files that are in use by another application".

Whenever I try and eject my iPod from iTunes after it is done syncing a box pops us that says "The iPods' 'Owners iPod' cannot be ejected because it contains files that are in use by another application".iTunes is the only thing open on my computer so I don't understand what this could mean. If anybody could help me out that would be great. Thanks

Hello, cgtyoder.
Thank you for visiting Apple Support Communities.
Try resetting the iPod and power cycling your Mac to see if this message disappears. If the issue persists you may need to restore the device to factory settings. The article below will walk you through both these steps.
How to reset iPod
http://support.apple.com/kb/ht1320
Cheers,
Jason H.

I just bot a new ipodnano and synched my playlists from my itunes library. However, I am unable to disconnect as it says the the ipodnano contains files that are in use by "another application". What is it talking about and how do I disconnect?

How do I disconnect./eject my new ipodnano after I had synched my playlists (from itunes library on my computer).
Itunes message - CANNOT BE EJECTED BECAUSE IT CONTAINS FILES THAT ARE IN USE BY ANOTHER APPLICATION:.
This is after my synch was succesfull and it says I can disconnect now - but it won't let me.
Keith

For the immediately problem, you can shut down the computer and disconnect the iPod.
There may be a process (program) running on your computer in the background that continuously monitors mounted volumes for things like maintenance, data corruption, and malware. The iPod's storage is a mounted volume. If you know of any such program, such as an "anti-virus" utility, and it has settings that allow you to exclude certain volumes, you can set it to ignore the iPod "disk" when connected.
Also, if you are using automatic syncing (not the manual method) to load the iPod, and you have Enable disk use turned ON, turn it OFF. With Enable disk use turned OFF, iTunes only mounts the iPods disk when syncing, then immediately unmounts the disk. Thus, other processes you have running on your PC (not iTunes) will have less of a chance to make the disk "in use" and cause this problem. You won't even have to eject the iPod before disconnecting.

Files are being used by another application?

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