Finally a SOLUTION for the black-screen problem!

It took me almost a MONTH to find a solution to this wide-spread problem - and I had to do it by myself.
I've got a Qosmio x300 (about 18 months old) and started having the black screen / lock-down problem about 6 months ago but it was sporadic. When it started getting worse, I took it in for repair, made sure it was cleaned religiously, had both a cooling pad and household fan directed at it to eliminate any possible overheating issue, made sure all of the *Toshiba* drivers were up to date according to their site, etc... The problem kept getting worse - to the point where I couldn't even open a browser without the dumb thing crashing. VERY frustrating to say the least.
Finally I gave up - I removed the nVidia driver that ran the GeForce 9700M GTS video card and used the standard VGA driver. No more lock downs, but it limited what I could do because the on-board memory wasn't being utilized. I re-installed the *Toshiba* drivers for the card and presto - lock-downs again.
Fed up, I went directly to the nVidia download page and chose to have it automatically detect my card. Now, granted, it says to try to use the OEM versions of graphics, but Toshiba's drivers are FLAWED! I installed the driver suggested directly from nVidia, and what do you know? Full use of the card again and not a single crash!
I hope all of my frustration, and the solution that resulted from it, can help someone else not have to waste time, money, and hair on their heads as it did with me. =) The sad part about it all - this is a TOSHIBA flaw that affects a wide range of systems and models - and nothing has or is being done about it.
Good luck! =)
Dave (Montreal, Canada)

Which version of the nVidia driver did you use?

Similar Messages

Possible solution to the black screen problem

My macbook air is 13-inch, 128GB
OS is os x 10.8.4
My problem is:
After closing the lid, the mac goes to sleep. And after a time which is longer than the value of standbydelay setting (to know what is standbydelay plz refer to https://developer.apple.com/library/mac/#documentation/Darwin/Reference/ManPages /man1/pmset.1.html), open the lid, then the screen goes black directly, no login screen, but the backside logo is lighting, the keyboard is lighting, and the screen has faint light, not complete dark.
My solution:
The following is useless or just temporal
1. Reset SMC or PRAM
2. Select startup disk
3. Reinstall OS X
4. Delete sleepimage file
The following method is not good, so i don't give it a try
pmset -a hibernatemode 0 (disable Safe Sleep, which can result in data loss)
The following is what I use and useful until now
Click System Preferences
Click Power Saver
Click Lock to lock it
Import plz Note: If u reboot it, u need to Lock it again. Because the system unlock it after a reboot or shutdown-start.
Apparently, it's another OS bug which is so ugly. Does apple have a test team?
Try it and check it for a few days
If it works, plz post it to let others and me know

Second day and no freeze from sleep.

Can anyone tell me a solution for the freeze screen problems?

Mostly when I'm using the Internet and have various tabs opened, like you tube or online videos, the screen freeze and starts to fade and disappear till it goes white. During the process i can't move the mouse so I can shut down the computer properly. This also happens, but not as common as when using internet, when i turn on again the computer after having shut down with the power button, the only choice left when this happens.

you seem to be referring to an ongoing issue
click here to respsond -> sir help me to enable my network connection, my iphone 4s is not connecting with any wireless connection, what i should do for enabling network connection?
CCC

One solution for the white screen of the dead on

I bought a creative ZEN with the white screen. Then return this to the shop and then another ZEN with with screen of the dead but I found this solution:
http://www.youtube.com/watch?v=a8g0sh7pc54
It is important that the screen turn off, so it is necessarily for example that play some song.
I try all things that they says in this forum but only this is OK.
Hablo espa?ol por si alguno necesita ayuda en este idioma.

because it works for the majority and not the minority doesnt mean its good it means there are some issues which need sorted for individuals.
and my iphone is not jailbroken it has all original apple software on just had to circumvent the system to get it back to a stable working condition before the fantastic update to ios6 and i have also updated 4 devices 2 have had problems and 2 have not so figure that out. Apple should at least have admit there are issues with certain hardware and support there customers as a unhappy customer will allways remember the bad bits and not the good bits and you keep refering to the millions it works for what about the ones that it doesnt or are they not important or is your money better then mine i dont think so some how all i ask for is decent customer service that will resolve my issue but im guessing thats far to hard for you to comprehend and my phone is 2 month out of warranty which is why most of us are here i would think or we would all be at the apple store.

TS2570 after startup, my macbook pro goes to a blue screen and stays. this article says it won't work for the blue screen problem... any ideas?

My Macbook Pro stays on a blue sceen after start up. It won't boot into safe mode (holding down the shift key).
What do I do?

Hi Mindy, it may though, did you try it?
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.

I found a solution for the You Tube problem

For all of you that have had problem seen you tube videos with your Mac Book, finally the problem was solved. Yesterday March 22 Adobe updated its Flash Player. I updated it and the problem was solved.

You should also have the last update Mac OS 10.6.7 and last update of Adobe Reader 9.4.3

How to How to install ATI Radeon HD2600 driver on bootcamp 3.0 windows 7 partition w/black screen problem

Ok....so i've posted this question in a different way, and i gotten several "scratch the surface" answers from people just saying to install "Ati catalyst", or insert the os x dvd and run set up.exe, and update to boot camp 3.1 or 3.2...while these all seem like great suggestions, I am finding myself needing more specific direction or "hand holding" so to speak.....here is the MAIN problem...
The Background/history
I used boot camp (3.0, and i found updates for 3.1 for imac and for windows, but can't find for mac pro, AND they all are ".exe" files which run on windows..which as you'll see is the big part of my problem...So I recently updated my mac pro (with the ATI Radeon HD2600 graphic PCIe card with 10.6.7 from 10.5.8. I created a single partitioned drive to install windows 7 professional 64 bit. The download software function didn't work (Thanks, APPLE for that poor level of support) so have to select the option that i have already downloaded, or have other media with the drivers already on it....i restarted with the windows 7 disk in....
The installation of Windows 7 Pro 64-bit
So the installation of windows 7 seemed to go flawlessly, was able to use my existing 23" hd apple cinema display (so somehow it has drivers that work with the graphics card, or maybe the motherboard's on board video components) and i select english, and install now, custom, blah, blah, blah...installation causes a few reboots, then restarts ultimately back in os x since that is the default boot os i use on this desk top and have to do the "opt" button to select booting in windows....so when i try restarting in windows, now using the actual boot drive on which i am installing it, it ran through another reboot or two, but then after that, my display goes black.... in the communities, the solution sounds super simple... "go download the ATI catalyst for the black screen problem....windows 7 doesn't have device drivers that work with the ATI radeon hd2600...no problem, just go download and install...."
The problem, re-emphasized : I cannot even finish the install for windows, because of this driver problem....i cannot see anything....I have tried to reboot in safe mode, and that then seems to invoke whatever basic drivers that do work, likely through the motherboards onboard video vs the actual graphic card, and the screen works and says that it's wanting to complete the installation, so i'm thinking awesome this is gonna work....and then.. "windows installation was not completed and cannot be completed in SAFE MODE, need to restart, blah, blah, blah" pops up...and forces reboot...so Safe Mode allows me to see, but won't allow me to finish the install of windows 7...and without completing the install i can't run (ranther I DONT KNOW HOW TO) any of the various .exe files everyone is telling me are the solutions to my problem...like update 3.1 and 3.2 bootcamp...they're all .exe files? not sure why, because bootcamp runs in 10.6.7 i thought, but whatever...it needs running Windows to execute...then the ATI radeon hd2600 driver for windows 7 that i downloaded from the site has an installation program that is an .exe file, which needs windows to run... Does this make sense, why i can't just use these fixes, that seem to be the only fixes out there....so can someone school me step by step here (not just the highlights) of how to update bootcamp, and how to install the ati radeon driver without having been able to complete the windows 7 installation because the monitor goes and stays black????
This is so very frustrating for the record...and any substantial help "not just go download this..." would be immensely appreciated.
Some other things i've been told to try that i've tried and nothing seems to happen as i'm told it will....
---I've been told to install the osx dvd and run "setup.exe" - AGAIN...it's an exe file...and 2 - when i put in the os x file it just wants to re install 10.6...so need more help if this is even a real solution to understand how to make it work...
---I've been told to update boot camp to 3.1 and/or 3.2 from 3.0, using Apple Software Update....Well, my software update is saying everything is up to date and there is nothing new to download at all, and when i reverify the bootcamp version it is still only 3.0.2...and again downloading the updates from www.apple.com/support/ for 3.1 and 3.2...all of those are .exe files...need windows to run them...again, refer to the problem described in detail above...
---I've been referred to the black screen on imac early 2011 thread saying it should fix my problem...and reading it it SEEMED like the most promising resolution...it involves creating a boot flash drive for windows 7 and an xml file that sets the imac drivers to auto install during the windows installation..and it got me farther than anything else..but still ultimately ended up in the darned black screen...my assumption is that it's because it's for imac and not mac pro so not ati-radeon specific drivers....ok....that's enough..please...anyone who thinks they can help...your help is desperately needed...thanks so much in advance!

hey Hatter, thanks so much for getting back...so just to be super clear...is there no way to install the drivers using an exe file given my current state? no way to do it with command prompt or something? if can make work with existing card, i'd prefer it...now when you say it's 'toast' how do you mean? it works well with the os x partitions and always has...so i'm not sure i follow, just want to be clear...
Now to your point of starting with only the one drive installed...so i would put that bootcamp drive in bay 1 and disconnect the rest...i'm not totally sure what you're suggesting the effect should be of doing this? just that i'm just installing windows without the bootcamp deal...but if windows 7 doesn't support the ati radeon hd2600, it still will go black screen no? or you're saying it will run video through the motherboard if it's the only bootdrive, and will run all the way through the windows install without trying to switch over to the hd2600? (slrry flr these questions..just really want to make sure i understand what you're telling me..thanks so much for your patience and help by the way...it's very greatly appreciated...your support is priceless!
So now, assuming none of the above is possible...referring now to the ati 5770 that you referred to...you mention it works with 10.6 well, and that windows 7 supports it ...2 questions on that
1) Windows 7 supports" meaning, out of the box windows 7 supports it? or will i have to install drivers still through some update, because again, if that's how i have to do it, then won't work, cuz can't start windows to see anything to install any drivers or run any thing at all...so it would have to just work with initial installation.
2)hardware wise for my Mac Pro 3,1...intel dual quad core xeon, blah blah....will this card work? it's a PCIe and should fit on my board no prob, etc?

Black Screen Problem on my Toshiba Portege M800-A330

I own a Toshiba Portege M800-A330 for more than a year now. Whenever I have problem on it, uhmm.. for example: virus, or corrupted operating system, all I do is to format my laptop or recover it using system recovery from the hard disk or using recovery disc which is inserted in the DVD drive. But, recently I'm having a problem with my laptop. My problem starts after I compressed the Drive C:, but I don't think that may cause the black screen problem that I'm encountering since then.
Here goes my problem: When turning on my laptop, the first thing I can see is the "TOSHIBA" logo and then after it fades it just gives me a black screen. I don't know why it's just black screen, perhaps its system has been corrupted. I've tried using the system recovery for the Nth times, but sadly the ability to run the system recovery from the hard disk partition also FAILED and just gives me a black screen again. When pressing "number 0" it does not direct me to the recovery features of the notebook but instead it only put me on a black screen. Likewise when I use the recovery disc, it also put me on a black screen upon entering in the DVD drive, and so as when I'm trying to reformat my laptop with Windows7.
I can't even access the safe mode options of my notebook. All I can access is the CMOS/BIOS setup features of the notebook when pressing F2.
Please help, I don't know what or where the problem maybe and what could be the possible solution on this. Any help is greatly appreciated.
Thank you,
Selene

selene wrote:
thanks for your input wkitty.. I have the same problem with this guy who post this > http://laptopforums.toshiba.com/t5/Video-Display/Blank-screen-after-BIOS/td-p/79923
I dont know how can i recover the the HD partition with vista installed.. do this mean I really have to send my laptop to Toshiba service center? It will cost a lot of money, my laptop's warranty already expired.
while i understand that the outlooking symptoms may appear the same, you report that you compressed your C drive but the poster in the linked thread does not... sadly, the underlying problem may or may not be the same even though the surface symtoms appear to be so...
unfortunately, i don't know what to recommend and i feel that i must leave further answers to other support members who have better knowledge than i :?
in my own case, i've finally determined that i must purchase the reload disks from toshiba and hope that they are able to restore my machine to the original factory condition... in you case, i can't say that this is the way to go or not... it really sounds like something either BIOS or OS oriented... since the BIOS reset didn't take care of the problem, it may be something deeper (ie: video broked) or something else...
have you tried booting a *nix live CD like ubuntu? the idea here is that if a live CD of another OS boots, then there may be something wrong with your HD...
along those lines, have you tried running memtest86+ and/or a HD testing util for the drive in your unit? it is possible that memory has gone uuck or the HD may have a section of bad sectors...
=================================================================================================================
I'm a user, just like you but i'm here on a volunteer basis without compensation from toshiba or anyone else... my crystal ball is in the repair shop and i cannot look over your shoulder to see what you are doing. the more specific you are, the better the answers can be

Black screen problem and file size

Like others I have been having trouble with importing from iPhoto to iMovie. At times everything works just fine but on my most recent project I have been having a terrible time with the preview screen being black. I have used this discussion forum to try and resolve the problem. I've tried many of the recommedations but the problem continues.
In one thread it was mentioned that file size might have something to do with the problem. I think there may be something to this. I've noticed that any file that is 1MB or less shows just fine in the preview window. Files between 1-2 MB seem to have an erratic pattern of loading and files above 2 will hardly ever load.
Unfortunately I seem to have a lot of photos in the latter category (taken on a recent trip to New Zealand). I'm hoping someone can give me some hints on how to reduce the size of these files in a "batch" fashion. Perhaps via Photoshop?
Also, has anyone else noticed any connection between file size and the black screen problem.
Thanks.
Alice
iMac G5 Mac OS X (10.4.8) iLife '06
iMac G5 Mac OS X (10.4.8) iLife '06

Matti,
Thanks for the reply but that isn't the problem I'm having. I've read plenty about not emptying the trash and have not done that.
The problem I'm having happens before the picture is even put in the timeline. When I click on media, go to iphoto and highlight a picture that I want to place in the timeline I will get a black preview screen with the scrubber arrow running across the bottom. Through a rather tedious process I think I have determined that the problem is related to file size. If the jpeg file is greater than 3MB it will not load. Jpeg files under 1MB load wonderfully. Those between 1-2MB are erratic in whether they load or not.

Black Screen problem on Acer Aspire 5733Z.

The screen on my aspire stays black on switch on. I am able to use a remote monitor. On the odd occassion whilst using the laptop the screen wil suddenly come on, but does not come on again following a switch off?? I have posted this problem before, but in attempting to thank a subscriber's answer using kudus the solution case resolved ticks showed in error. Therefore I still have the black screen problem. Have tried the suggestion of uninstalling adaptor with no success. Any further suggestion much appreciated.

Barnov,
One of the easiest ways to attempt to rule out a hardware problem........is to save all of your important files to a USB backup drive. And then reset your computer to factory condition. It can be a pain to do something like that, but it can save you hours of troubleshooting.
Your computer should have pre-installed Acer software that allows you to reset your PC. There's several videos on this website and also on Acer's YouTube channel that shows you all the different ways to reset your computer.
You should also make a USB recovery drive too. It shows you how to do that too.

HT1688 My iphone is neither shown in itunes nor in redsnow .. what is the problem ? It has the black screen and the sound plays when it is plugged into the computer .. I tried to hard reset but only the sound plays nothing is shown is there any solution t

My iphone is neither shown in itunes nor in redsnow .. what is the problem ? It has the black screen and the sound plays when it is plugged into the computer .. I tried to hard reset but only the sound plays nothing is shown is there any solution to this ?? It says that my iphone is in soft dfu mode and in the my computer > manage>device manager > it shows the apple (dfu mode) having some error sign indicating no software installed i am running windows 8 ..

Jailbreaking iOS can't be discussed in this forum.

What is the technical 'cause' of the infamous iMac black screen problem?

Can anybody shed some light on what technical malfunction exactly causes the infamous iMac black screen problem? The common solution seems to be a logic board replacement. But what exactly is broken on the logic board? Is it the Geforce chip? Some kind of external driver circuitry? Or something completely different?

I was referring to the many problems also described in this thread (and also in many other places):
http://discussions.apple.com/thread.jspa?threadID=196774&tstart=0
In specific I am referring to machines where all of this applies:
- internal monitor stays black after power-on
- computer boots normally
- external display works normally
- internal display backlight works and can be adjusted in brightness, but all pixels are black
- PRAM reset doesn't help
- NVRAM reset doesn't help
- PMU reset doesn't help
- reinstalling OS / booting from CD doesn't help
- machines with this problem sent to repair come back with a replaced logic board
I'm looking for more information on the technical cause of the exact problem as stated above. So I can attempt to repair my iMac

Have been here before but still have not resolved a fix for a black screen when I try to access a PDF file...Now I've got a new iPad and need the User Guide which is only available inPDF

Have been here before but still have not resolved a fix for a black screen when I try to access a PDF file using Safari...Now I've got a new iPad and need the User Guide which is only available in PDF and FireFox will not work.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

Hello, my ipod nano 6th generation is with the black screen, now restored, already pressed for 8 seconds and decrease volume botação start and not resolved, can someone help?

Hello, my ipod nano 6th generation is with the black screen, now restored, already pressed for 8 seconds and decrease volume botação start and not resolved, can someone help?

I am currently having this same problem. This nano lasted me less than 2 years.

My iPad has been on a black screen for 2 weeks. All it does when I try to reboot is make the black screen backlighted.

I have an iPad 2 and it's been working for about 2 and half years without a problem. It's now stuck on a black screen and whenever I try to reboot it the black screen simply gets lighter. It's been completely charged. Went on customer support with Apple for 2 hours and they couldn't help and wouldn't send a replacement. Please help!

Make an appointment at your local apple store and have them check it out. If the screen or guts inside area dead it's beyond a user fix.

Finally a SOLUTION for the black-screen problem!

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