Fios availability in Spotsylvania, VA

When will Verizon expand the Fios service to all of Spotsylvania, VA. It was explained to me 5 yrs ago that Verizon was not expanding DSL to my area due to the roll out of Fios and that some households in my area already had Fios and Verizon was actively upgrading to expand service to my street/address......it's been 5 years and I still only have the option of dial-up or wireless service, now the word on the street is that Verizon is not expanding to new markets. So where does that put me and my neighbors?? Since Fios is within 7-8 miles (maybe closer) of my address and within my county of residence, would my address be considered a "new market"? I have seen no less than 3 utility crews a the end of my street burying the orange conduit for either cable or phone lines in addition to the crews burying orange conduit all over the county....is there anyone that works for Verizon that can provide a REAL answer to my question without trying to fry my brain while spouting technical and engineering terminology? I get that the new technology requires substantial upgrades to the communication infrastructure, but Verizon has been working on installing Fios in my area for over 5 years.

WallyB wrote:
Our area (Bluffs) of our development (Fawn Lake) has had FiOS from the beginning - we don't even have copper in the ground. However, there is no TV
If FIOS internet is available, but not TV, it is more likely the VZ does not have a franchise agreement with your city and has nothing to do with VZ investing in head-end equipment.

Similar Messages

Waiting for FiOS Availability is Becoming Ridiculous

My name is Nick. Ever since you started advertising FiOS, I have been awaiting its arrival in my area (my zip code is in VA, 23434). I live in a residential area, but it is not rural. We currently only have Charter cable here and DirecTV. Both of these services are terrible, but especially Charter cable. I would say that my opinion of that company right now is borderline hatred due to poor customer service. I would like an answer to the following questions: Why is there no product availability map online? AT&T has one for their UVerse product. I find it suspect that you say in your online forum that you do not have a similar function for FiOS. Why are you being secretive about the availability of a new product? FiOS has been offered for over 2 years now. Is the availability in my area being delayed due to agreements with other carriers that create regional monopolies? If not, when will the product be available here and why is it taking so long? I would like to remain with Verizon due to positive service experiences in the past. However, if AT&T arrives in the area first I will be forced to take my business (and the rest of my family's business) to your competition.
Sincerely,
Nick

See if FiOS TV is available in your area.
Check Availability
I think you might be in trouble. I just found this post from a while back using the search feature.
by Kesian on 05-15-2012 05:26 PM
Options
Suffolk will never get Fios. Not until folks get angry enough to Petition/Sue City of Suffolk to break their contract with the Charter monopoly. I've been looking for that band wagon to hop on to no avail. I even hoped Cox would turn up since people 2 blocks from me have it. I'd jump on that in a minute just to have good fast internet.
I've lived in Suffolk since 1997 and had the lowest speed DSL this whole time until they offered my first upgrade last year to the Enhanced package. It is the same speed I had before only it has the ability to scale higher. It just never does so it still takes me 3 to 4 days to download anything. Still better than Charter since at least it runs 24/7. Thank you City of Suffolk.
And I found this news article
Verizon finishes digital-TV network - without Norfolk, Suffolk
By Carolyn Shapiro
The Virginian-Pilot
© April 12, 2010
Verizon Communications Inc. has finished building the fiber-optic network in Hampton Roads that allows customers to receive top-speed Internet and digital television service.
Verizon has franchise agreements with seven local municipalities - Chesapeake, Portsmouth, Virginia Beach, Hampton, Newport News, Poquoson and York County - that allow it to offer its Fios TV service to residents in neighborhoods where Verizon has built the network.
Fios services are available to 250,000 households in this region. That's about 40 percent of all households in the metropolitan area, according to the 2008 American Community Survey, which compiles basic demographic data annually for the U.S. Census Bureau.
Verizon will continue to deploy fiber-optic cables to some additional homes in coming months, mostly expanding within neighborhoods where it already has service, said Harry Mitchell, a company spokesman. So, a few more local TV viewers will have a chance to get Fios, the most comparable competitor to cable services from companies such as Cox Communications Inc., the dominant cable provider in Hampton Roads.
"You'll continue to see our crews out," Mitchell said.
Verizon has no plans, however, to seek franchise agreements with additional cities, Mitchell said. That means consumers in Norfolk and Suffolk won't have the Fios TV option in the near future.
That frustrates W. Randy Wright, a Norfolk councilman who lives in Bay Breeze Point, one of the few Norfolk developments where Verizon has strung fiber. He can get Fios Internet service but not Fios TV until Verizon has a franchise with the city.
"People would like to have the option," he said.
Verizon has had discussions with city attorneys but wouldn't agree to the same terms the city has under its Cox franchise, Wright said. Under state law, a city cannot grant one provider more favorable terms than it allows another.
A franchise grants a TV service provider access to a municipality's rights of way. In exchange, the company typically pays fees and provides benefits such as public and government access channels and programs for schools.
"They pay us a lot of money in the course of a year," Wright said of Cox, estimating that company provides "several million" dollars annually.
In seeking Fios franchises, Verizon considers the potential for gaining customers and the cost and difficulty of providing service, Mitchell said. The company chose "places that made the most sense from a network standpoint, from a market standpoint."
Since beginning the Fios project in 2004, Verizon has spent almost $23 billion, Mitchell said. As of the end of 2009, the company linked 15.4 million homes to fiber and has franchise agreements in more than 1,300 municipalities nationwide. Now, he said, the telecommunications giant shifts its focus from building the network to marketing Fios services to customers who can receive them, he said.
Most of Verizon's local franchises require the company to serve a certain number of homes within a certain time. In Chesapeake, Portsmouth and Virginia Beach, the company must reach all customers in its "initial service area" within three years of the franchise date.
Verizon decides the "initial service area." In Portsmouth, for example, that area includes about seven neighborhoods in the Churchland and Hodges Ferry areas.
"We reviewed it to make sure it was reasonable," Ronald Hallman, Chesapeake's city attorney, said of Verizon's initial service area in that city. "It's high-density areas."
Within seven years of the franchise date, Virginia Beach and Chesapeake require Verizon to serve at least 65 percent of all households in their cities. Even then, however, Verizon must cover only those areas that have a specific density of homes - 25 "occupied dwelling units" within a linear mile in Chesapeake and 30 per mile in Virginia Beach.
Consumers in more rural areas might never receive its TV service.
In Hampton Roads, Virginia Beach signed the first of the region's franchises in March 2007. Virginia Beach officials who are familiar with the Verizon agreement were unavailable to confirm whether Verizon had satisfied the requirement to cover its initial service territory within three years.
Chesapeake and Portsmouth granted Verizon franchises in 2008.
Mitchell said Verizon has met its obligations so far and is hooking up additional homes where it still needs to reach the required numbers. "We are on or ahead of schedule in our initial service areas."
Still, many local residents will remain left out of Fios TV. When Verizon dug up the streets around Bay Point condominiums in Norfolk to lay fiber three years ago, William Albertolli hoped he and his neighbors would soon have an alternative to Cox, which provides service packages to the development under a bulk contract.
He was disappointed to learn that Verizon had no plans for Fios TV in the city, though he said he has no complaints about Cox's service.
"If they brought the TV, then we could have a competitive price," Albertolli said. "Right now, we have no choice."
Carolyn Shapiro, (757) 446-2270, [email protected]

Adding Address to Fios Availability

I know for a fact that Fios is available in Huntington Beach, CA where I live. I have talked to a couple of neighbors who have it installed and have even talked to techs I have seen on site at my neighbors place. I have called Verizon a long time ago to get my address added to the list but it still hasn't been changed. Right now it says fios isn't available for my address but when I put my next-door neighbors address, it says it is available. I want Fios really badly and am ready to switch once I can get the service. Does anybody know how to get my address changed? Is there a list I can be added to so I can get it installed soon? Thanks a lot for all of your help.

Im sorry to hear about the availability problem. I sent you a private message on this issue.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Wrong FiOS availability

I am trying to get Verizon FiOS service for my company's warehouse building and Verizon keeps telling me that it is not available at that address, even though Verizon did pull a fiber optic cable and installed a fiber distribution terminal in the utility room of our warehouse building few years ago! I checked online and FiOS is available at the building right next to ours. I called Verizon a month ago and the agent was kind enough to sumit a work order for FiOS availability check and he told me it would take them 1-2 business days to process it. I called again a week later and the agent who took my call just kept saying that FiOS is not available according to her system and refused to provide further assistance. Can anyone help me???

Hi enie122,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

FIOS Availability?

Good afternoon!
I am curious whom I would talk to in order to put in a request for FIOS or DSL to please be made available in my area. I live less than 12 miles from Washington DC, less then a mile from major shopping centres and DSL boxes, neighbours half a mile away have DSL or some other form of broadband internet connection, and yet I am left with one option: dialup. And not just dialup, but when we have dialup it's only 28K.
Cable also doesn't exist in our area, despite being available less then a mile away. (Yes, I plan to request their assistance with this as well!) Air cards are only of limited use, since we have a full time college student taking primarily online classes in masters degree work and a work-at-home systems administrator, therefore the caps on the bandwidth is unacceptable. Satellite is not secure enough for the systems administrator.
I have lived in this house for ten years, and every year I think: "Next year!" and it never happens. I would like some advice in how to be more proactive.
Thank you.
-Pepper

Solved. Finally, got to a customer service supervisor that had a contact in engineering. Less than an hour later, I have a scheduled install day. Thanks to Mrs. T (name hidden) in the Texas call center!

Fios Availability Error?

I've moved into a new construction development that is basically 1 street. We're told from the construction manager that the entire street has been wired for Verizon Fios. When I check the availablity on the website and someone on the phone, houses on both sides of me are eligible for Fios but not my house and a group of about 4 others. There's even a compartment in my front yard with a Verizon logo on it.
I would like to find out for sure whether Fios is available or not. I've spoken to 3 people on the phone to have the engineer's check it out and have heard back from no one. Right now I have Comcast Xfinity and since i haven't opted into a 2 year contract, i'm paying WAY too much. Is there anything else I can do before signing a contract with Comcast?

WallyB wrote:
Our area (Bluffs) of our development (Fawn Lake) has had FiOS from the beginning - we don't even have copper in the ground. However, there is no TV
If FIOS internet is available, but not TV, it is more likely the VZ does not have a franchise agreement with your city and has nothing to do with VZ investing in head-end equipment.

Fios availability - There must be a better way

I have truly worked hard to try to be a Fios customer! 6 phone calls for 4 hours and 3 weeks later I still can't give Verizon my money. For whatever reason my address is not listed in the "Fios available" directory and no one seems to be able to figure out why. Neighbors on both sides and across the street are all listed as available. I was solicited for Fios when they installed it on my street years ago. So here I am with money in hand, Fios in front of my house and I can't become a customer ... go figure! I feel that the main problem is that because I am not a current customer, there is no record of me calling or anything. Each time I have called I have had to go through the same speech, same information, different person. I have talked to everyone from sales, customer service, tech support and engineering. No solution!
I am the best customer possible ... no advertising required, no sales team required. I will even place my order online, so no people are required but here I sit with my money in my hand!
THIS SHOULD NOT BE THIS HARD!

Please check your Private Message Inbox. It should look like this -->>
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Availability of FIOS Service in NE DC

I recently moved into a new townhouse community in Dec. 2011. Shortly thereafter, Verizon contractors visited the site to install the underground wires and outside boxes necessary for Verizon FIOS service. I contacted customer service sometime in late January/early February to inquire about when FIOS or High-Speed Internet service would be available and was told it would happen sometime in late April.
To this day, every time I inquire about service I'm told they can't tell me when it will be available. I can CLEARLY see the Verizon utility boxes from my windows yet customer service never seems to have any answers. Now mind you, since then Comcast has installed their utility boxes, ran their underground wires, and got their service up and running!
This is a large, new townhouse community that would like to have options when it comes to our TV and Internet needs. I'm starting to think that Verizon isn't interested in acquiring any of our business since information provided is little to none. I'm trying my best to wait on these services to become available (without getting stuck in a 2 year contract with Comcast) but it's going on 6 months and I need service! Any information about the potential delivery date of services would be greatly appreciated (and please don't tell me to sign up for service notifications; been there, done that).

WallyB wrote:
Our area (Bluffs) of our development (Fawn Lake) has had FiOS from the beginning - we don't even have copper in the ground. However, there is no TV
If FIOS internet is available, but not TV, it is more likely the VZ does not have a franchise agreement with your city and has nothing to do with VZ investing in head-end equipment.

How do I use my airport extreme with my FIOS router?

How do I use my AirPort Extreme base station with my FIOS Router to extend my network? I have hard disks connected to my AirPort Extreme and would lik to access them.

Probably can't answer all your questions - but.... I use a Linksys (wired and wireless) router as my primary entry point for FIOS. I use a Time Capsule and an Airport Express as a common wireless connection. So I have two visibile wireless networks and use them both depending on where I am in the house. Both the TC and AEx can be seen either wirelessly or wired from the entire network. Note - the Linksys provides all the DHCP - you set the apple routers as "bridge mode."

New FiOS GigE Wireless 'N' Router has slowed our wireless speed to a crawl...need help!

This past Tuesday I installed the new N router. Also, we upgraded to FiOS Quantum 75/35 (previously 15/5). That was activated the following day. I can't complain about the internet speed to our pc since it's wired. Speed tests showed we were getting what was advertised. :-)
For the wifi, I can't figured out for the life of me what's causing our devices (e.g., our Nexus 7 tablets) to have a link speeds of 65Mbps one minute and then drop down to 5 or even 1. The same situation was happening with my HTC Incredible II phone, but I think that connection was tapping out at 54Mbps. The bottom would just drop out of the signal for some reason. Other times we couldn't even connect back in. The devices would say they're not in range even when they were in front of the router. Not sure if I fubarred the router install or what? I just swapped out the current Fios router for this new one. Pretty straightforward. At first, I logged into the router software with the defaults, but then I changed the the username, pswd, SSID, etc. to match what I used previously. I thought it was working fine the night of the install but not so much after Fios got bumped up in speed the following day. Maybe just a co-inky-dink?
I know you never get the same speeds compared to a wired pc but this seems worse (wifi-wise) than before the new router came along. I've read that the 'N' routers can be finicky to set-up to run properly. Maybe a setting or two is off?
I don't know if the fact that my son's netbook's wifi card is only b/g compatible would slow our network down? At this point I'm grasping at straws! I talked with tech support last night for 40 mins to no avail. I got the usual story about wireless devices running slower than wired ones, that these smaller devices aren't capable to maintaining higher speeds (which I'm not sure I agree with 100%), the more active devices you have slows down your network, etc, etc. I get all that. But something is going on or actually, it's not. LOL!
Why I don't agree with the above statement I mentioned is because I have my tablet at work now and the wifi speed is 54Mbps and it's constant. So it seems to have no problems with this speed, unlike what I was told over the phone.
Let me know if I can provide any further technical details that'll make it easier to help diagnose our wifi issues.
Thanks for listening to me whine ,
-bill

Thanks for the help, Hubrisnxs.
Here's an update since I got home:
Nexus7 (N7) took a min or so to connect to wifi when I got home. When it did, speed said 65Mbps. So I ran speedtest.net and got 27/20. Shortly after that I tried again but it was hesitating. I checked the speed and it was down to 5Mbps. Brought it upstairs to router and pc, and eventually it was back to 65. Ran speed test a few more times with similar results. I did notice that the connection would intermittently come and go. Not sure why. Looking at the wifi section on my N7, it says our network is out of range and the N7 is 2' from the router. Every now and then my network will go to the top of the list and it'll say it's obtaining ip address, then secured with wpa/wpa2 psk and it's locked in. So I hit the connect button and it's out of range again. Of course, while I was typing it decided to connect after 10-15 mins of trying/nothing. Says, signal strength excellent, 52 Mbps. Spoke too soon. It's off again. Crap! Back on again but speed was 19, now 5.
I did check router settings and this is what I have:
Performance mode ('n')
WPA2 AES
Channel 1
nonbroadcasting SSID
Maybe I'll try channel 11 next.....
Just for the heck of it, here is the results from verizon speed test on our pc (wired of course):
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [261360]
running 10s outbound test (client to server) . . . . . 34.66Mb/s
running 10s inbound test (server to client) . . . . . . 84.24Mb/s
------ Client System Details ------
OS data&colon; Name = Windows XP, Architecture = x86, Version = 5.1
Java data&colon; Vendor = Sun Microsystems Inc., Version = 1.6.0_37
------ Web100 Detailed Analysis ------
Client Receive Window detected at 1045440 bytes.
622 Mbps OC-12 link found.
Link set to Half Duplex mode
Information: throughput is limited by other network traffic.
Good network cable(s) found
Normal duplex operation found.
Web100 reports the Round trip time = 41.51 msec; the Packet size = 1452 Bytes; and
There were 72 packets retransmitted, 2254 duplicate acks received, and 2281 SACK blocks received
The connection was idle 0 seconds (0%) of the time
This connection is sender limited 91.83% of the time.
This connection is network limited 8.17% of the time.
Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: ON
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
Server says [] but Client says []
-bill

New FIOS customer with dropped VOIP calls and Internet connection

I am a new FIOS customer. Got my 50/25 connection a week ago, switching from a TWC 6/1 connection. Ever since the new connection, I've had numerous issues.
My VOIP (Ooma) connection constantly drops and re-connects during conversations
I've had random Internet connection losses, which picks up again after a few minutes
My home alarm starts chirping every once in a while
I've contacted Verizon several times due to these problems and have received varying answers with no resolution of the problem.
The first time I spoke with support, the tech logged into my router and changed the WiFi channel saying that would fix the problem. It didn’t.
The second time I contacted them, the tech ran a bunch of diagnostics and said everything looked fine so it must be an IP address conflict with my devices, because I had a couple devices using static IP addresses. He said everythinf should be DHCP and the last two digits could not be higher than 99 (192.168.1.99). He said FIOS does not support 3-digit numbers at the end.
So I changed all my devices to DHCP and ran some online VOIP tests. It showed a packet loss of 2-5% and MOS score of 1 (which is bad). I was still getting dropped connections, so I disconnected all devices and connected just one computer to the router and tested again. I was still getting packet loss.
Then I called support a third time, this time the tech said there were no 2-digit IP restrictions and that he was detecting there was no UPS baterry backup for the ONT which was probably causing the problem, so he dispatched a field tech to my house.
Today the field tech came (same guy as before), he took one look at the box and said it was too close to my Electric meter and the RF from the meter was causing interference to the FIOS connection and resulting in dropped connection.
He moved the ONT to another location and said that should fix it.
Well, I'm still seeing packet loss and low MOS score when I run the VOIP test.
I don't know how much of what the techs are saying is true and how much is made up stuff.
Has anyone had similar issues and have thoughts on solutions or likely causes for dropped VOIP calls and connections? Could RF be causing this?
I thought going from a 6/1 Cable connection to a 50/25 FIOS connection would be awesome, but this has turned out to be a nightmare, and I may have to switch back to cable if the problem is not resolved.
I would appreciate any help.
Thanks!

Don't know where the packet loss is happening. I ran the VOIP test on myspeed.visualware.com and it shows a packet loss of 2-5% at different times and a MOS score of 1.
The report says MOS should be around 4 for good VOIP calls.
The Verizon tech who came to the house just blamed the electric meter box for RF interference and move the ONT farther away.
My concern is that I'm getting different answers from different techs at Verizon.
Regarding IP addresses. The Router shows a DHCP range from 192.162.1.2 to 192.168.1.254 as available for devices on the network. So, if I need to assign a static IP to a device should I use a number below 99 or above 151?
Thanks!

New to FIOS with several video issues

I switched to FIOS from Comcast four days ago and now have several intermittent video and guide issues I never experienced with Comcast. I've read many posts about the new firmware (1.7) which is rolling out this month, and was hoping to get some clarification on whether these issues are addressed with the update. Sorry if I am re-hashing issues already discussed, but I just want to be sure I'm dealing with the same problems as everyone else. The 2 STBs I have are the 7216 and the 7100. Both are connected via HDMI and both are v. 1.6.2.
Issues on both STBs
- Video and audio drops out for a second on HD channels, just a black screen. This occurs sometimes when switching to another channel, and usually does not recover unless I switch to another channel then back to it.
- When switching channels, the channel does not change, even though info bar does change and shows the desired channel (if I switch back and forth between channels it will eventually switch correctly. This issue can occur using the Channel up-down button, the "Last" button, or using the number keypad.) Also, the opposite sometimes occurs - the channel changes, but the info bar takes several seconds to catch up.
DVR (7216) only issues
- Pixelation when trying to rewind live video (video remains live but corruption occurs llike it is trying to rewind) . Going to another channel and then back usually makes normal rewinding possible.
- Signal drops when playing a recorded program (no audio and snow for a second or two). However, it is not the recording itself since it does not occur in the same place if you rewind the recording and play it again. This is almost the same kind of drop mentioned above, but there is snow instead of a blank screen.
I'm debating on going back to Comcast. I love the FIOS features, the extra HD channels, and the deal I got with Verizon, but it is all useless without stable performance.
Any feedback is greatly appreciated. -Mike

MikeC wrote:
Update: Switched from hdmi to component cables and this seems to have corrected the video and audio drops both on live TV and DVR playback. No noticable difference in picture quality. Still sometimes get a very short skip, especially the audio right after changing channels, but nothing significant and no more than what I experienced with Comcast (probably would not have even noticed if I didn't experience the bigger problem).
Still experiencing the same intermittent bugs when changing channels. The 7216 STB doesn't always change channels, although the info bar reflects the switch. The 7100 is the opposite - channel changes but info bar has long delay. Also on the 7216, still have issues backing up live video. It appears that the buffer becomes corrupt now and then. Could just be a bad drive which may be causing the channel changing issue as well. Resetting the STBs and router had no effect.
I should be getting 1.7 update soon and will see if this corrects any of these issues. I will also switch back to HDMI after the update and will post my findings
Most of what you described are supposed to be fixed with 1.7. And as you saw most of it was fixed by switching to the component cables. Those items that are fixed by this are the ones that are being focused on with the 1.7
However, the problem with the info bar not changing in a timely manner. This will likely not be fixed. Those that already have 1.7 still have this issue. Also I've noticed lately that both my DTV DVR and my TIVO are both starting to do the same thing as my 6416 Verizon. (I have DTV with Tivo at another location). All three DVR's on two different companies are doing the same delay of 3-5 seconds when changing channels before the info bar changes. I watch the boards here and dont see any solutions and both DTV and TIVO said it is just a delay in the software on the DVR and that there is nothing they can do about it. It sounded like a cop out but since it is happening with 3 differnt manufactures and on two different companies, I'm not sure where to put the blame on this one.
the short skip that you see when changing channels is normal. usually this is when the resolution of the program changes especially when going from SD to HD. I've seen this on every digital system I've ever used. Dont think this is anything to be conserned about.
The problem with the box not changing channels. This is another story all together. This is one to be worried about and work on correcting. Does it only happen when using the remote? what if you use the channel up and down on the box itself? will it do the same with the other remote from the other box? Have you tried calling TS and had them reset the box yet?
====================================================================================
Error exists between keyboard and chair.

New to Fios: Schedules Recordings and DVR Capacity

I just gave up on RCN in lieu or Verizon Fios and thus far - can't stand the dvr.
1) The capacity is no where near what RCN's was. I had days worth of TV, movies, etc saved and never ran out of space. With Verizon, it's been less than a week and I`m already half full. I don't have a HD TV, but I`m wondering if my lack of space is caused by the recorder taping in HD. How do I check this setting to ensure that everything being recorded is standard definition?
2) The Verizon DVR is really bad at only keeping two episodes of a show, and only recording new/first run shows. Is there any setting to make this work better? I tried to set it to record first runs only of the show scrubs, on any channel (i wasnt sure what channel the new ones are run on) and in two days it taped 10 episodes...

The FiOS DVR has the same 160GB capacity as the RCN DVR.
SD channels are 0-499 and HD channels are 500+. All the SD local channels can be found under 50.
Recordings from HD channels consume 3-6x the capacity of SD channels.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.

Can I send a family member to pick up a FiOS box?

I just ordered a new FiOS box to get cable in one of my bedrooms, I chose the local pickup option to save on the shipping costs. The account is in my name but I have work tomorrow so I wanted to see if I could send my son to pick it up for me, is this allowed? If so does he have to bring like a note or something?

Welcome to the Apple Community.
Can I setup Family Sharing, add her iTunes account, and share content?
No.

Is Verizon going to acknowlege the problems with FIOS and Windows Vista

For months now, I have been reading the numerous problems Fios internet customers are having with Fios internet/Actiontech Router and Windows Vista and there has been no acknowledgement by Verizon of this current major issue.
I have also experienced the exact same issue for months now since I switched to Verizon FIOS internet. Previously I had Comcast HSI using my Windows Vista laptop. I had their service for over a year and I NEVER has a problem with the Windows Vista globe icon disappearing and loosing internet connection. The Globe always stayed on and never went away and I never lost connection when I had Comcast
I had Verizon FIOS installed last September with my Windows Vista computer and my wireless internet connection started to drop from day 1 and it has been a daily occurrence for over 5 months now. It has gotten so bad, I have had to hardwire my laptop to to be able to use the internet uninterrupted.
This is what daily scenario is:
When I turn on my laptop(with Windows Vista, I can initially get full internet access(with the globe on and it says "Local and internet). After about 10 minutes or less, the globe switches to "local only" and I can still get internet access. After another 5 or so minutes, a large X covers the globe and I lose internet connection entirely. The actiontech router wireless signal is no longer listed as one of the wireless networks. The only way for me to regain internet access is either to restart my laptop or reboot the actiontech router.
Numeorus posts here, over by DSL forums(Broadband Reports),Microsoft's website and a few othere websites detail this issue.
I am extremely shocked and surprised that Verizon has not tried to fix this issue by working with both the makers of the Actiontech Router as well as Microsoft to find out what the problem is and how to fix it.
I would just like to reiterate I strongly believe this is primarily a FIOS internet issue since I previously had Comcast HSI for over a year with the same Windows Vista laptop and I NEVER had that problem. Also, I can connect to my neighbors wireless connection(she uses Comcast HSI) and when I do, the globe stay on all the time on my computer and the internet does not lose connection.
I know that there are a couple of Verizon employees here. Please tell the higher ups who handle FIOS internet that this is a major issue that needs to be resolved as soon as possible.
P.S: Please don't tell me to go by my own router because then, I will have to deal with the issues of setting it up to work with Fios TV and the related VOD, widgets, remote DVR compatability issues to deal with. I don't think I can deal with the additional headaches.

FIOS is short for fiber optics. fiber optics is different technology than DSL.
With that said, if you search the Microsoft databases for vista issues with fiber optics, (CURRENTLY THERE IS ONLY ONE PROVIDER OF FIBER TO THE HOUSE, that being Verizon, so yes you can also search Vista issues with verizon and\or fios) and you will find that Microsoft already acknowledges this issue with their software. AND they offer you a fix.
cjacobs001

Fios availabili​ty in Spotsylvan​ia, VA

Similar Messages

Maybe you are looking for

Fios availability in Spotsylvania, VA