Firefox 4.0 will not allow live chat in Win 7

When trying to enter a Live Chat session I get a message "Cannot continue live chat because your browser is not supported " that pops up in a separate FF window. I'm running FF 4.0 and Windows 7. All works well in FF 3.6.16 and Win XP.

Try to start windows in safe-mode [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true Windows in safe-mode]. Also see [[Firefox won't start - find solutions]]

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Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.

Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.
== This happened ==
A few times a week
== Not sure when it statrted

Hi.
When this happens, please press CTRL+SHIFT+ESC and see how much RAM and CPU Firefox is using. If they're sky high, then... Well, that kind of issues are, unfortunately, more common and the we'd like. Thankfully, 99% of the cases are very easy to solve. However, you do need to diagnose what your exact problem is. Do this:
#run Firefox in safe-mode to disable all extensions and plugins. If this fixes your issues, be them with RAM or CPU usage, then you know it's a problem with plugins or extensions. Proceed to number 2. If safe-mode doesn't fix the issues, then read bellow, after this list;
#update all extensions and plugins in your Firefox. If this doesn't solve the issues, proceed to the following number;
#disable all extensions and plugins in your Firefox (not running safe-mode). Being certain that, as in safe-mode, the problems you're having have gone away, enable one plugin at a time. You should be certain that you WANT that plugin to be enabled, so keep your overall number of plugins as low as possible. When you encounter the problems, you know you've found a problematic plugin, so disable it for good. Keep enabling all plugins (except problematic ones) until you've gone through them all.
#enable one extension at a time. Again, be certain that you WANT that extension to be enabled, so keep your overall number of extensions as low as possible. When you encounter the problems, you know you've found a problematic extension, so disable it for good. Keep enabling all your extensions (except problematic ones) until you've gone through them all;
#you're done! You've fixed your problems with problematic add-ons.
Ok, if disabling all extensions and plugins through safe-mode didn't work to bring Firefox's CPU and RAM usage to good levels, then you have different issue. The most likely scenario is that you have a third party software running on your computer that is messing with Firefox. Do as follows:
#do a virus/malware check on your computer. If this doesn't fix it, proceed;
#disable all software running in the background that you don't want to have running in the background (in windows, this is done by pressing WINDOWS+R in your keyboard, typing "msconfig" (without the commas) and pressing enter. Now, under the "Startup" tab, you can uncheck the software you don't want, and reboot your system for changes to take effect. If you're unsure of what software you want running, ask someone with more experience). If this doesn't fix you issues with Firefox, proceed;
#check your firewall/antivirus/security suite for enabled functions/features that you don't want and/or may be conflicting with Firefox. You'll find that these features are most likely tied to Internet Security features, such as link scanners or URL checkers and the like. If you're not sure they are conflicting with Firefox, simply try to disable to see whether or not that's true. As long as you don't browse the web with your antivirus completely off and your firewall completely turned off, there should be no problems. If this doesn't solve the issues, proceed to the following number;
#check your operating system security options, mainly advanced options that are not configured by default. While it's very unlikely that this may be the cause of the problem (after all, it's the last item on the list), it's remotely possible. If this doesn't do it, I'm out of ideas. Except make sure you've followed my instructions correctly.

When using more than one tab, once I have opened a pdf using firefox my laptop will not allow me to type or click in another tab unless I drag the pdf into it's own window?

when using more than one tab, once I have opened a .pdf using firefox my laptop will not allow me to type or click in another tab unless I drag the .pdf into it's own window? not a major problem just irritating.

I found the cause but no solution, it's actually a plugin that does that: divx plus weblpayer (it gets installed when you install DivX on your system), if you disable it and restart firefox it all works again. But I want that plugin... so DivX need to fix this, unless it is a Firefox bug in its own core... anyway these two together creates the problem.
(I'm running Firefox 9.x on OSX Lion)
I also wish firefox tab tear out tab worked more like chrome's tab tear out, much friendlier...

Firefox or Adobe will not allow downloading useable PDF files anymore. Started with last update of Adobe/Firefox.

For the last few days, I think it was after an update in Firefox or an update in Adobe reader, I cannot save a PDF file from the web and then open it with either Adobe Reader or PDFlite.
The file opens and I can read it just fine within Firefox using Adobe Reader, I guess as a plug in.
But if I save the file as a PDF it saves just fine, with a PDF extension, but when I try to read the PDF file with Adobe or PDFlite it gives an error message - "Adobe Reader could not open <filename> because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
I download a lot of datasheets so this is suddenly a major problem for me.
Thanks - Don

Hi Don, there might not be an advantage for you if Adobe works well for you. There are some articles on the motivation for developing a non-proprietary PDF reader -- which is definitely a work-in-progress -- but I don't have the references handy.
Let me tackle some of those individual items:
(1) Unknown publisher warning. This is odd, do you notice that with any other downloads?
It might be a feature of Windows download security. By default, Firefox marks downloads as having come from the internet. You can turn that off by turning off Firefox's antivirus integration. Your real-time AV software still will check files once they are downloaded; this feature is really for people who do not have full-time AV, only on-demand AV.
To toggle that setting:
(i) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful. This is Firefox's about:config preferences editor.
(ii) In the filter box, type or paste '''scan''' and pause while the list is filtered
(iii) Double-click '''browser.download.manager.scanWhenDone''' to switch it from true to false. You're done with about:config.
Does that affect the warning?
(2) Where do you see "Save as PDF"?
I have "Save Page As" on the menu. That worked when I tried a simple PDF. By worked I mean it opened without complaint in Adobe Reader. I suspect it's doing the same thing as the download button.

Firefox 27.0 will not allow me to have access to my web interface on my xerox 8560 mpf printer.

I believe the loss of connectivity occurred during the firefox upgrade since I was able to address the printer's web interface earlier. The complete error message is
Secure Connection Failed
An error occurred during a connection to 192.168.10.102. Peer was unable to decrypt an SSL record it received. (Error code: ssl_error_decryption_failed_alert)
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

There have been issues reported caused by using some SSL cipher suites that aren't working properly with some servers.
A possibility to test this is to disable all SSL cipher suites on the about:config page (i.e. toggle security.ssl3.* prefs that are true to false) and enable one at the time to see if you can find the culprit and keep this suite disabled and reset the other cipher suites or possibly continue testing to see which ciphers work with this server.
Do a hard refresh of the tab with this not working page via "Ctrl+F5" or "Ctrl+Shift+R" after each change.

Since upgrading to Firefox 5, it will not allow me to print anything, Why?

I upgraded to the newest version (#5) when it came out, and ever since then I have not been able to print ANYTHING from anywhere when Firefox is open. I would consider Firefox my browser of choice except for this problem

See this: <br />
http://kb.mozillazine.org/Problems_printing_web_pages

Firefox will not allow me access to their help area

In Firefox 4 it will not allow me to set my home page.
It just shows former home pages. And yes, I do go to options, general and attempt to change to current page displayed.
Firefox 4 is not a bad browser but it is irritating that the arrogance of MS is starting to be reflected in their upgrades.
They have initiated Firefox 4 without any real attempt to help with existing add ons that do not show up.
They attempt to load more toolbars on us when most of us want less.
Please, just try to be consumer orientated, as you have been before 4, and stop trying to be MS, with all their arrogance and ignorance.

I currently do not have any other browser functioning other than Mozilla

Bought a MacBookair ...I installed firefox...will not play videos on the delta airline employee website(extranetlanding page) it says plug ins need to be installed.....I have firefox on my Mac desktop and the video works fine .

'''
''' Delta airlines employee
website (extranetlandingpage) Firefox
works excellent on my Mac 21 inch desktop which i have had since '09...Today, i bought a mac Book air
, downloaded firefox and it will not allow me to watch video library which i need for training... it says install plug- ins......What did I do wrong? I did not have this problem with my other Mac.......

Sorry, Flash for Android is not yet compatible with Firefox for Android. We hope to work with Adobe to fix this in a future release.
You can play some YouTube videos by enabling YouTube's HTML5 beta. Only videos available in the WebM or Theora formats will play in Firefox for Android: http://youtube.com/html5

Firefox 6 will not allow you to paste a cookie into the addressbar like all previous versions have. I use software to replace web chat and must do this and have been able to do it in all past versions. What's the deal?

Firefox 6 will not allow you to paste a cookie into the addressbar like all previous versions have. I use software to replace web chat and must do this and have been able to do it in all past versions. What's the deal?

Thank you for your response.
After searching around for any pointers to my problem, the above fixes I listed were the things that came closest to maybe addressing the issue, that I was able to locate. But since none worked, and as you pointed out, it is now clear they will only help towards viewing sent images rather than helping with inserting any images in the body of the email, which is the problem I suddenly started facing today.
Coming to your suggestion, on opening the Write window, the Insert choice on the menu bar is indeed available. And I had already tried using that, by clicking on the '''Insert ----> Image''' option listed. That opens
up the "Image Properties" box but using that has not resolved the matter either. It results in an image box getting inserted within the email but without the actual image itself.
Plus, normally I am able to use the '''Paste''' function in the Edit menu or through right-click, but today the (Cut/Copy/Paste) functions have gone inactive, thereby disallowing me to use that to place an image within the email.

When I am NOT private browsing Firefox will not allow me to delete or change the website address in the location bar. My only remedy is to open a new window and search in google then click the link to that site through google. How can I resolve this?

Question
When I am NOT private browsing Firefox will not allow me to delete or change the website address in the location bar. My only remedy is to open a new window and search in google then click the link to that site through google. When I swap to private browsing firefox allows me to anter the website address directly into the location bar - but this is a slow [prcess to swap back and forth - also by dint of using private browsing I loose my website information.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

NFirefox will not allow me to click on a link without switching to another program first. The version is 3.6.8. This problem makes Firefox virtually unusable. Help!

Firefox will not allow me to click on more than one link in a sequence. After one click, I am forced to switch to another active application before returning to Firefox and clicking on another link. I have seen this problem posted by others, but I can't find an answer by Mozilla. Since this problem makes Firefox virtually unusable (version 3.6.8) I would hope that Mozilla would offer an answer ASAP. Until then, I'm stuck with Explorer.
== This happened ==
Every time Firefox opened

Do you have that problem when running in the Firefox SafeMode?
[http://support.mozilla.com/en-US/kb/Safe+Mode]
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this:
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

Why is it that Firefox v.14.0.1 will not allow me to Sign In to Microsoft Answers

Here is a copy of an email I sent to Microsoft Answers :-
Why is it that Firefox v.14.0.1 will not allow me to Sign In?
I have successfully signed in with Google Chrome v.21.0.1180.79 m without any problem, but when I attempt the same thing in Firefox the following "Sign In" message appears:- "Signing in...
This page will automatically update after you are signed in.
If you are having problems, you can close this message and try to connect again."
Reloading Firefox and using the same Page has no effect what-so-ever.
Any ideas?
lockhands.
Their retort was:-
"How is this related to Windows Update?
How is this related to Microsoft?
Ask in the Firefox forums:
http://support.mozilla.org/en-US/questions"
So I hope you can help me with this question, please.
lockhands.

i visit the same page and got the same message except the popup blocker was blocking the sign in page from loading.
you could try using the following link to see if you can get to the login screen if it works you could add it as a bookmark until you find a solution.
http://answers.microsoft.com/en-us/Site/StartSignIn?provider=wlid

New Firefox 32 will not allow update to my plugins ,page keeps opening in new tab going round in circlesrenewing

new Firefox 32 will not allow update to my plugins ,page keeps opening in new tab going round in circlesrenewing

try to update manually or disable unnecessary plugins or upload screenshot images

My system needs internet explorer for a application I need to down load, however I need to down load the latest yahoo tool bar for internet explorer to work properly and firefox will not allow the down load of yahoo toolbar. How do I fix this?

I have not used Internet explorer since downloading firefox and I need IE for a trading platform that I need to use. In order to get IE working I apparently need to down load the latest version of Yahoo toolbar, however when I try to down load the tool bar Firefox will not allow the down load of that file.

Thank you so much, for once in my computer life I knew what the problem was, what caused it, why it was caused, what it did, what it made it do and most importantly how to fix it and to do it correctly and expeditiously. I can not Thank You all enough for all of the help! I also have Pogo mailed this to all on my friends list, where they have all learned as I have and have fixed theirs also. and the message is being spread. Thank You again, I just can not say it enough.

When I close firefox, it will not allow me reopen it unless I CTRL-ALT-DLT and force it to actually close, which at this point it is using up an average of 300,000k-450,000k. also, almost none of the links I click, open. i have to open it in a new tab.

when I close firefox, it will not allow me reopen it unless I CTRL-ALT-DLT and force it to actually close, which at this point it is using up an average of 300,000k-450,000k. also, almost none of the links I click, open. i have to right click and open in new tab.

Please check [[safe mode]], [[troubleshooting extensions and themes]].

Firefox 4.0 will not allow live chat in Win 7

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