Firefox 4.0 will not allow live chat in Win 7

When trying to enter a Live Chat session I get a message "Cannot continue live chat because your browser is not supported " that pops up in a separate FF window. I'm running FF 4.0 and Windows 7. All works well in FF 3.6.16 and Win XP.

Try to start windows in safe-mode [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true Windows in safe-mode]. Also see [[Firefox won't start - find solutions]]

Similar Messages

  • Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.

    Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.
    == This happened ==
    A few times a week
    == Not sure when it statrted

    Hi.
    When this happens, please press CTRL+SHIFT+ESC and see how much RAM and CPU Firefox is using. If they're sky high, then... Well, that kind of issues are, unfortunately, more common and the we'd like. Thankfully, 99% of the cases are very easy to solve. However, you do need to diagnose what your exact problem is. Do this:
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    #update all extensions and plugins in your Firefox. If this doesn't solve the issues, proceed to the following number;
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    #enable one extension at a time. Again, be certain that you WANT that extension to be enabled, so keep your overall number of extensions as low as possible. When you encounter the problems, you know you've found a problematic extension, so disable it for good. Keep enabling all your extensions (except problematic ones) until you've gone through them all;
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  • Firefox or Adobe will not allow downloading useable PDF files anymore. Started with last update of Adobe/Firefox.

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    I download a lot of datasheets so this is suddenly a major problem for me.
    Thanks - Don

    Hi Don, there might not be an advantage for you if Adobe works well for you. There are some articles on the motivation for developing a non-proprietary PDF reader -- which is definitely a work-in-progress -- but I don't have the references handy.
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  • Since upgrading to Firefox 5, it will not allow me to print anything, Why?

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  • Firefox will not allow me access to their help area

    In Firefox 4 it will not allow me to set my home page.
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  • Bought a MacBookair ...I installed firefox...will not play videos on the delta airline employee website(extranetlanding page) it says plug ins need to be installed.....I have firefox on my Mac desktop and the video works fine .

    '''
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    website (extranetlandingpage) Firefox
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    Sorry, Flash for Android is not yet compatible with Firefox for Android. We hope to work with Adobe to fix this in a future release.
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    Firefox 6 will not allow you to paste a cookie into the addressbar like all previous versions have. I use software to replace web chat and must do this and have been able to do it in all past versions. What's the deal?

    Thank you for your response.
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    Coming to your suggestion, on opening the Write window, the Insert choice on the menu bar is indeed available. And I had already tried using that, by clicking on the '''Insert ----> Image''' option listed. That opens
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  • When I am NOT private browsing Firefox will not allow me to delete or change the website address in the location bar. My only remedy is to open a new window and search in google then click the link to that site through google. How can I resolve this?

    Question
    When I am NOT private browsing Firefox will not allow me to delete or change the website address in the location bar. My only remedy is to open a new window and search in google then click the link to that site through google. When I swap to private browsing firefox allows me to anter the website address directly into the location bar - but this is a slow [prcess to swap back and forth - also by dint of using private browsing I loose my website information.

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • NFirefox will not allow me to click on a link without switching to another program first. The version is 3.6.8. This problem makes Firefox virtually unusable. Help!

    Firefox will not allow me to click on more than one link in a sequence. After one click, I am forced to switch to another active application before returning to Firefox and clicking on another link. I have seen this problem posted by others, but I can't find an answer by Mozilla. Since this problem makes Firefox virtually unusable (version 3.6.8) I would hope that Mozilla would offer an answer ASAP. Until then, I'm stuck with Explorer.
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    Every time Firefox opened

    Do you have that problem when running in the Firefox SafeMode?
    [http://support.mozilla.com/en-US/kb/Safe+Mode]
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    [http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

  • Why is it that Firefox v.14.0.1 will not allow me to Sign In to Microsoft Answers

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    lockhands.
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    lockhands.

    i visit the same page and got the same message except the popup blocker was blocking the sign in page from loading.
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    http://answers.microsoft.com/en-us/Site/StartSignIn?provider=wlid

  • New Firefox 32 will not allow update to my plugins ,page keeps opening in new tab going round in circlesrenewing

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    Thank you so much, for once in my computer life I knew what the problem was, what caused it, why it was caused, what it did, what it made it do and most importantly how to fix it and to do it correctly and expeditiously. I can not Thank You all enough for all of the help! I also have Pogo mailed this to all on my friends list, where they have all learned as I have and have fixed theirs also. and the message is being spread. Thank You again, I just can not say it enough.

  • When I close firefox, it will not allow me reopen it unless I CTRL-ALT-DLT and force it to actually close, which at this point it is using up an average of 300,000k-450,000k. also, almost none of the links I click, open. i have to open it in a new tab.

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    Please check [[safe mode]], [[troubleshooting extensions and themes]].

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