Firefox 4 hangs when removing attachments from Outlook Express email

When I open an email in Outlook Express 6 (Windows XP Pro) and try to drag & drop an attachment to the desktop with Firefox 4 open in the background, my computer hangs. This only happens when FF4 is open - I have no problem removing attachments with IE8, Chrome 10, or no browser open. It is repeatable (even after reboot) and it happened with every attachment I tried so far (PDF, JPG, & RTF)
I don't have to release the attachment - it's locked up as soon as I start dragging it. The cursor stays a slashed circle even when hovering over the desktop (as opposed to it turning into a box with a "+" when FF4 is not open).
When frozen, my CPU is pegged at 100%, which is split between 2 processes - firefox.exe and msimn.exe. I can kill the Firefox application in Task Manager, but it takes awhile (including dumprep.exe after firefox.exe is terminated).
The only Add-ons I added was Acrobat X, Flash, and AdBlock Plus. I tried disabling AdBlock, but that had no effect - it still hangs.
Any ideas? Can anyone else repeat this on another Windows XP / Outlook Express computer?

Here's the bug on Bugzilla: https://bugzilla.mozilla.org/show_bug.cgi?id=674644
You can speed up correction by voting for this bug!

Similar Messages

  • Reading 'pdf' attachments to Outlook Express Email

    I can't read 'pdf' attachments to my Outlook Express mail. I get an Error Message "This message does not have a program associated with it"
    However, I can save the message to my computer 'My Documents' and it then opens fine with Adobe Reader. Adobe Reader is associated with 'pdf' files in Control Panel - Folder Options.
    Computer: Compact Presario
    System: Windows XP
    Outlook Espress 6
    Adobe Reader 8
    Thanks,
    Darleen

    all versions of MS operating system handle this sort of differently but here is the general approach
    (windows 7):
    control panel -> associate file type or protocol with a specific program -> scroll down to PDF
    if you have successfully installed ADOBE, you should see that as a choice, click on it and your system will update so now in OUTLOOK all PDF files will be opened by ADOBE, simple but not very straight forward.

  • Problems opening attachments from outlook

    This week I have been unable to open attachments from Outlook 2010. I use Firefox as my browser and for some reason when I click on an attachment it is downloaded into Firefox. This has only just started to happen. If I try to open a PDF document I would
    expect it to just open as a PDF rather than a Firefox download. How can I resolve this issue?

    Hi Tweek,
    Might be you are working with disabled attachment preview option. Follow the given path and turn on it: 
    File >> Options >> Trust Center >> Trust Center Settings (under Microsoft Outlook Trust Center) >> Attachment Handling
    If the above solution does not help, then change the default program for opening attachment. Make a right click on the PDF Document and select
    “Open With” option. Choose the default program and set it to as
    “Always the selected program to open this kind of file”.
    Source:
    http://office.microsoft.com/en-in/outlook-help/preview-attachments-HA010355566.aspx
    Feel free to response back for further response!!!
    Note: Make sure that Adobe Acrobat should be installed in your machine. 
    Thanks
    Clark Kent

  • "Internal Error Occurred" appears when .pdf is opened from Outlook 2010 email

    "Internal Error Occurred" appears when .pdf is opened from Outlook 2010 email
    I am absolutely pulling out my hair over this one!!
    PC/Win 7 64bit/Adobe XI/Office 2010
    I have tried Uninstalling and re-installing
    I have tried using an adobe software removal tool
    I have tried modifying the security settings in reader
    I've tried running repair on MS Office
    If you open the .pdf from an email directly, it opens Reader with the error "Internal Error Occurred"
    If you drag and drop the .pdf onto the desktop, and then open it, it opens.
    If you open Adobe Reader FIRST, then open the .pdf from the email, it opens fine.
    ONLY when you open a .pdf from an email with Adobe Reader closed (so Outlook is asking AR to open first, and then present the .pdf) is it behaving this way.
    Hypothesis: Outlook 2010 does not like to open Adobe Reader.
    SO....tell me all of you brilliant geniuses? How do I solve this puzzle and become an end user's hero?
    PS: WorkAround - the only work around I have found for this at present, is that the user first opens up Adobe Reader and lets it run in the background. I pinned the shortcut to his task bar to remind him.

    I have uninstalled Adobe Acrobat Reader DC and installed Adobe Reader XI and everything works fine. This will be our current fix until a solution is found for the above error

  • Why will links in Outlook Express emails no longer open a tab in Firefox?

    Before firefox update, when I clicked a web link in an Outlook Express email, Firefox would automatically open and go to the correct website. This no longer happens. Where do I change the settings?

    See:
    *https://support.mozilla.org/kb/Changing+the+e-mail+program+used+by+Firefox
    You can look at the network.protocol-handler.external.mailto prefs on the about:config page.<br />
    If network.protocol-handler.external.mailto prefs are user set (bold) then right-click and Reset them to the default value.<br />
    You can also try to change the network.protocol-handler.warn-external.mailto pref to true.<br />
    *http://kb.mozillazine.org/about:config
    This can also be a problem with the mimeTypes.rdf file.
    *http://kb.mozillazine.org/File_types_and_download_actions

  • Remove Attachments from Leopard Mail does not remove attachment from .emix

    Every day I back up my mail (and other items) to an external hard drive using an Automator workflow, in order that I can synchronize mail on my work and home Macs. In order to make this process as quick as possible, I routinely remove attachments from all mail messages once I have saved them to where they need to go on my hard drive.
    I have noticed that since upgrading to Leopard (archive and install), the size of the mail folder which I back up (user>library>mail) is getting significantly bigger every day, despite removing all attachments. Upon investigation it seems that although the attachment has been removed from the mail message, the attachment is still in it's associated .emix file (e.g. user>library>mail>POP???mailaccountfolder>INBOX.mbox>messages>?????.emix - if this email contained a 5mb attachment which was removed using mail>message>remove attachments, the .emix file will still be 5mb).
    Anyone else experiencing this problem? know a workaround? It didn't happen with mail in 10.4!

    I am not sure when I will get the chance to test this -- maybe this afternoon. But I had not understood that what you called original continued to have the attachments. If so, this strongly suggests to me that it indeed may be the way Gmail maintains the All Mail folder that is causing this. See:
    http://mail.google.com/support/bin/answer.py?hl=en&answer=6581
    If there is a setting to help this, it will have to be one that is selected in the Settings webpage of Gmail, I suspect.
    Ernie

  • Cannot save attachments from outlook to My Documents.

    At the company i worked for, there is a problem with saving attachments from Outlook in to My Documents.
    Info:
    Outlook 2010
    Exchange Server 2007 (CCR Cluster 1 HUB and 2 MBX)
    Redirected My Documents
    File Cluster (Windows Server 2003 Ent)
    All the people using Outlook working at the company can’t save their outlook attachments to the My Documents
    (which is relocated to the homedir folder on the file cluster )
    anymore. 
    The strange part here is, that the attachments are saved to that location. Only a notification pop-ups in outlook
    and says, that the attachment can’t be saved.
    L
    When i open the My Documents and tried to save something, there is no problem.
    The problem occured spontaneously,
    we can’t find
    a solution to fix it.
    On the file cluster the security rights on the profile
    and homefolder are
    correct, nothing changed.
    Yesterday I updated both Exchange nodes and did a failover and rebooted the passive node.
    The problem still exists,  when people tried to save there attachment into My Documents it keeps popping op.
    When the people save there attachment on the Desktop, than there is no warning.
    Sorry for my bad English, hopefully someone can help me.
    Kind Regards,
    Arie   

    Hi,
    This issue can be caused by Protected View settings in Office prevent saving E-mail Attachments. Please try the following steps to check this issue:
    Open an Office product such as Excel.
    Choose File > Options > Trust Center
    Click “Trust Center Settings” Button
    Choose Protected View in left side selection pane.
    Check appropriate check boxes for Protected View settings.
    Click OK > OK.
    Close and Open Outlook.
    If this issue persists, please let me know.
    Best Regards.

  • Can't import from OUTLOOK EXPRESS 5 to Mail

    I was trying to import contacts and e-mails from OUTLOOK EXPRESS and somehow all my information seemed to be erased from OUTLOOK.
    When I try to open it up it doesn't have all my emails and addresses. It's as if it just got installed. I don't know where to look for this info in my hard drive.
    Called APPLE and they told me that it could be that it got corrupted and deleted.
    I have years of information in there. Any suggestions?

    Outlook 5 -> Mail
    You can't go directly from Outlook 5 to Mail but you can do Outlook 5 -> Entourage -> Mail and that works very well
    Your mail in Outlook 5 (I am assuming you're running Outloook Express 5.x under OS 9.2.x) is in the MUD folder. You'll find it in Documents > Microsoft User Data > Identities > Main Identity
    If the Main identity is empty do a search for "Main Identity" and see if there are any other folders of the same name
    If you can't locate it, restore it from a backup, import it into Entourage and then into Mail

  • Why can't I remove attachments from emails in the Sent items folder?

    I Recently upgraded from Snow Leopard to Lion, and so far, there are at least a couple of things that puzzle me.
    One is that now I don't have the option to "Remove Attachments" from emails in the sent items folder. It seems to work normally
    in the Inbox and Drafts folders, but not in the Sent items. Go figure ???
    Another thing that bothers me is that in Preview, when I save a screen shot, or a scan, etc., I no longer have the option of saving it as a GIF
    (which, when better quality isn't absolutely necessary, is often much lower in KB or MB than a PNG or JPG, etc.. When I store lots of things as such images, I'd rather have that option.
    Any suggestions will be appreciated.

    I have now created a smart mailbox as described above (good idea), and although I have some 50 messages in my Sent box, all with attachments (waiting to be removed so I can store the messages in the proper mailboxes), the smart mailbox is empty. So, Mail doesn't recognise these messages as containing attachments.
    This led me to think that maybe Mail has been redesigned to work the way you would expect it to, at last; to contain a link to attachments instead of including them in all their bits and bytes. That would mean that the messages in my Sent box - with attachments - could be stored in local (or server-side) mailboxes without taking up extensive space.
    But then I checked the size of my Sent Messages folder inside the Mail Folder in Finder, and - whoops - it's 50+ MB. So the sent messages do contain attachments all right. And Mail doesn't recognise these, since a) the smart mailbox trick says that the messages are free from attachments, and b) the Remove Attachments menu option is disabled.
    I will have to wait for the next Mail update, and my Sent box will grow accordingly ...

  • How to drag and drop an email from Outlook Express (with example code)

    Hi,
    It is possible to drag a mail from Outlook Express and drop it on the desktop, and the file created is a .eml, which is a text file.
    If I drop it into a Java application, no DataFlavor is provided to make the data transfer possible.
    As the data to transfer is a text, it should be possible to drop it.
    How to make a DataFlavor available and recover the text as a stream of characters?
    Example code
    The small application below shows the MIME type of the data that is about to be dropped. If you drag an icon from the desktop, a type will be displayed; if you drag an Outlook Express mail, no type will be displayed.
    Thanks.
    import java.awt.Color;
    import java.awt.Dimension;
    import java.awt.datatransfer.DataFlavor;
    import java.awt.dnd.DropTarget;
    import java.awt.dnd.DropTargetDragEvent;
    import java.awt.dnd.DropTargetDropEvent;
    import java.awt.dnd.DropTargetEvent;
    import java.awt.dnd.DropTargetListener;
    import java.util.List;
    import javax.swing.JFrame;
    import javax.swing.JLabel;
    import javax.swing.JTree;
    public class TestSDN extends JFrame {
        void run () {
            JLabel lab = new JLabel();
            lab.setPreferredSize (new Dimension (100, 100));
            lab.setOpaque(true);
            lab.setBackground(Color.RED);   
            getContentPane().add (lab);
            new DropTarget(lab, new DropTargetListener(){
                public void dragEnter(DropTargetDragEvent dtde) {
                    System.out.println("dragEnter DataFlavors="+dtde.getCurrentDataFlavors().length);
                    for (DataFlavor df: dtde.getCurrentDataFlavors())
                        System.out.println("DataFlavor MIME type="+df.getMimeType());
                public void dragExit(DropTargetEvent arg0) {
                public void dragOver(DropTargetDragEvent arg0) {
                public void drop(DropTargetDropEvent arg0) {
                public void dropActionChanged(DropTargetDragEvent arg0) {
            pack();
            setVisible (true);
        public static void main(String[] args) {
            new TestSDN().run();
    }Edited by: JavaGame on Jan 29, 2009 9:56 AM
    Edited by: JavaGame on Jan 29, 2009 9:57 AM

    It might just be Microsoft not using standards? I remember having a similar situation - I had an application that could have a zip entry fron 7-zip drag-and-dropped into it (came over as plain text, or maybe an InputStream, can't remember), but when you drill into a zip file with Windows (Vista at least), and try to drag-and-drop a zip entry from Windows Explorer, Java shows no dataflavors available. I just assumed Microsoft wasn't exporting the zip entry in any standard format (such as plain text).
    Sorry, I know that wasn't very helpful, just thought I'd share a similar experience. :)

  • Firefox hangs when opening any context menu - save as, download window, options window, etc

    this is the third time i've had this problem with firefox...
    firefox hangs when trying to download images, files, etc. the right click context menu opens (with bookmark, save page, save image, etc options) but after selecting an option, save image or whatever, the actual save as dialogue box doesn't open and firefox locks up.
    many pages say to open the download pane and clear the history... i can't do that as trying to open the download pane locks it up, too. as does trying to open any other dialogues.
    the first time this happened the only solution i could find was a total wipe and re-install (simple uninstall/re-install didn't work... it had to be weeded out of the registry manually).
    the second time i just happened to be rebuilding my system, so i just did a fresh install on a fresh OS.
    this time i can't seem to resolve the problem with uninstall and re-install...
    help?

    found out what was doing it!
    after trying firefox safe mode and windows safe mode and any number of other things i'd kinda given up for a bit there, but i woke from a dream in the middle of the night thinking "based on the behaviour involved it *must* be something in the shell that's causing this." (sorry, i dream in geek.)
    so i grabbed a shell viewer editor - ShelleExView (http://www.nirsoft.net/utils/shexview.html) (had to use an icky, lesser browser to be able to download it) and gave it a run.
    i listed all the extensions by the date they were added as a clsid and tried to think back to when the problem began... about a month or so after a fresh system reinstall. and through a little trial and error disabling i found the culprit.
    it was an icon overlay handler put in by something called WagerLogic. after looking into the company name i'm going to have to assume this was related to one of the annoying "come lose real money at our virtual casino" pop-ups that infest the net nefariously panning for an easy mark like dickensian orphans.
    i disabled it et voila! firefox is back to full function again.

  • Can't import emails from outlook express into mail

    Just bought a macbook, I'm new into MAC, I'm a MAC ROOKIE. I'm trying to import my email from my microsoft outlook express to my MAC MAIL, I followed the instructions to import from outlook but when I locate the outlook files for my emails (they have extension .dbx but it won't let me select the files. Besides in the outlook folder there are dozens of files (1 per email subfolder). What am I doing wrong that I can't import the emails, nor the address book?
    Thxs!!!
    Avecesar

    Pay attention to the information Mail displays during the import process. It could be that it wants you to select the folder that contains the files to be imported, rather than the files themselves.
    EDITED: Now that I've read your post again, I don't think you're going to be able to do this on your MacBook, as importing from Outlook Express requires that application to be running in the "Classic" environment, which isn't available for Intel-based Macs.
    Disclaimer: I know next to nothing about how importing from Outlook Express is supposed to work, so take what I say with a grain of salt.

  • Moving emails from outlook express to mail

    is there a way to get all of my old emails from outlook express to mail? My old PC is about to die and then I'll loose all of my emails :s that is why I am wondering if there is a solution, now.

    I don't know whether you can do this on a PC version of Outlook Express or not, but I know that you can do stuff like this with Apple's Mail, so it may be worth a shot to try this and see if it works.
    First off, I am assuming that all this old mail is a POP account, and not IMAP. If it were IMAP, it would all be safe on your email account provider's IMAP server and all you would have to do is create the new account in Apple Mail and the first time you connected, it would autosync with the server and all your old mail would just be there. But if POP, all mail is downloaded to your computer then deleted from the server. So, assuming this to be a POP account, here is what I would try to do if I were you.
    1. Go to http://webmail.aol.com and sign up for a new free IMAP email account from AOL. You could get a free gmail account if you wanted, too, but I believe there is a bit of extra configuration involved in making it a IMAP and not POP. AOL is IMAP by default. Plus, AOL is a built-in new-account setup option in Apple Mail.
    2. On the PC in Outlook Express, add a new account for your new AOL email account. See http://support.microsoft.com/kb/883081 to find out all the particulars about account settings and how to do it in Outlook Express.
    3. On the Mac in Apple Mail, as stated in #1 above, AOL Mail is one of the options when creating a new account. Just follow Mail's "new account wizard" to create your AOL account there.
    4. On the Mac, create a second new account for your existing POP account. Mirror the individual mail folder layout that are on your old PC for the old POP account.
    5. This is the part that I don't know if PC Outlook Express will let you do, but I know that Apple Mail does:
    (a) Open each of your mail folders in the old POP account stored on your dying hard drive one at a time
    (b) Highlight/select all the messages in that folder
    (c) Drag them to the AOL inbox. In Apple Mail, they would be copied to the IMAP server, preserving all the original "From" and "Date Received" and other information like that.
    6. On the Mac, drag the messages that you uploaded into the AOL inbox and drop them into the appropriate folder of the "legacy" POP account that you created in #4. That will clear them out of the AOL inbox and they will now be stored on your computer as downloaded popmails.
    7. Go back to step #5 and repeat this process for each of your folders on the old PC until you have emptied all the messages off your old computer.
    Now, I will have to issue a disclaimer that I have only done this myself from IMAP to IMAP and to/from IMAP from/to "On My Mac" folders, which keeps copies of messages locally but not on IMAP servers. So I have no reason to suspect that this would not apply equally to POP since it worked with "On My Mac" folders. And whether the PC's Outlook Express will support the POP-to-IMAP drag-and-drop is a total unknown to me.
    I'm sure I'll hear back via this forum whether this worked or not, but it's the best idea that I can come up with, and like I said, a similar (but not identical) situation worked for me before.

  • Transfer mail from Outlook express 6 on Windows XP to Mail on iMac

    I want to transfer mail from Outlook express 6 running under Windows XP to Mail on a Macbook Pro running Tiger.
    I have a network set up and can access the outlook identities, but neither Entourage nor Mail will recognise the entities when I try to use the import function. I suppose they are looking for outlook express 5 which runs on Mac OS 9.
    Is there a way to do this. I would think that if Apple is keen for people to move over to Mac, this would be an area which will be a concern to a lot of people.
    Thanks
    Abel

    See this link:
    http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html

  • I can't move my contacts ( phone numbers and email addresses) from outlook express to my 8900 phone

    i can't move my contacts ( phone numbers and email addresses) from outlook express to my 8900 new phone through the usb cable.
    i have the same contacts in both outlook and outlook express, can this help.
    can anybody help

    highland_ddmac wrote:
    I have the 8900 and when I try and synch I get the error "unable to read application data". Very, very annoying.
    Wondering why I switched from Nokia!
    Can anyone help please??
    Hi and Welcome to the Forums!
    A lot more detail is needed to understand your issue...for instance:
    Your specific BB Model
    Your specific BB OS (all 4 octets)
    Your DTM version (again, 4 octets)
    Your PC PIM version
    Your PC OS version
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

Maybe you are looking for

  • IMac just died on me. Need to recover the data.

    A friend of mine has a blue looking fruit iMac 600MHz, 256MB, and a CDRW, which just died and it made this 'click' noise when you press the power button. I'm guessing it is the power supply and it there a way to reset the power? I heard it is next to

  • Re : Lion freeing up Hard Disk Space automatically

    Hey, I know this will sound strange but ive been noticing my Har Disk space automatically going up. It was 80 GB yesterday, this morning it was 120 GB and now its 152 GB !! I havent deleted anything and i have no idea what files are being deleted ! i

  • Cancelling an application that is in the process of downloading

    I have been downloading many applications, and there are a few that are so large that require WI-FI to download. I was in a restaurant that had free wi-fi and started to download a couple of those apps. However, I had to leave before they were finish

  • Illustrator clipping masks disappear in pdf from IDCS3

    I just tried exporting a pdf from an InDesign CS3 document that contains an imported Illustrator-eps. In InDesign everything looks fine - but in the exported pdf some of the clipping masks (on tiff's) in the eps have disappeared. I tried saving the I

  • A4H and HDB systems not starting in SAP MMC for BW on HANA trial

    Hi, I followed all the steps to create an account in AWS and activate a trial version of SAP BW 7.4 on HANA and SAP BO 4.1. The instance activated correctly in the SAP CAL with a green status. The instance was created in the region us-east-1c. I am c