Firefox 6.0.2 on Vista Home Premium SP2 - Your new version, just updated, will not start.

Only crash box appears. Firefox no longer opens at all. This happened only after your latest update. I tried re-loading Firefox direct from mozilla.org and it still doesn't work.

Locked or Damaged places.sqlite
* http://kb.mozillazine.org/Locked_or_damaged_places.sqlite
Check and tell if its working.

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Windows Vista Home Premium (SP2) - Update Error Code 80071AA7: Unable to install KB3033889

I am having problems updating my Windows Vista Home Premium (SP2) with KB3033889
I am always getting the Update error Code 80071AA7
I have tried a clean boot, to install Microsoft Update Standalone Package (KB3033889), but does not worked.
I tried Sfc /scannow, and "Could not repair corrupted file", and i have checked "CBS.log" file:
POQ 93 ends.
2015-03-19 02:18:46, Info                  CSI    000001dc [SR] Verify complete
2015-03-19 02:18:46, Info                  CSI    000001dd [SR] Repairing 1 components
2015-03-19 02:18:46, Info                  CSI    000001de [SR] Beginning Verify and Repair transaction
2015-03-19 02:18:46, Info                  CSI    000001df Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\settings.ini
do not match actual file [l:24{12}]"settings.ini" :
Found: {l:32 b:ceS/bmgz5Fkqs00J27mkzYn/b2SuD9mJsx/R1y3hPqA=} Expected: {l:32 b:v6OQf2AJO5FVbRBJuIwXxkdkCoOaSk3y0ol6uTH491o=}
2015-03-19 02:18:46, Info                  CSI    000001e0 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version
= 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
After that i have checked "WindowsUpdate.log" file:
2015-03-18   22:12:23:584   1264   db0   Handler   WARNING: Got extended error: "POQ   Operation   HardLinkFile   OperationData
\SystemRoot\WinSxS\x86_microsoft-windows-t..icesframework-msctf_31bf3856ad364e35_6.0.6002.19296_none_774ec727ec2f0da4\msctf.dll, \??\C:\Windows\System32\msctf.dll"
I am out of ideas.
Can some one please help me?
What can i do?
Thank you.

See Troubleshooting issues with iTunes for Windows updates.
tt2

Satellite L355D-S7901 (PSLE8U-02P01D) s/n ********* - Vista Home Premium SP2 32-bit

Long story short; back in February of last year, some "Shop" downstate replaced the HDD in this unit, and evidently installed from a "Master" disk (Non-tosh); failed to install the Tosh model specific drivers, and didn't dupe the old HDD (which was apparently only failing, not yet failed), so no Recovery partition or recover disks, either home-made or Tosh.
First question (since Toshibas phone support may as well not exist, and the Recovery set purchasing page doesn't provide answers until AFTER the purchase); how fast is expidited fulfillment within CONUS?
Q2: Is there a machine/model specific list of the latest drivers/utilities/Apps?
The support page is kludgy at best and seems to list ALL drivers since day one for all variations of a given model. I'd rather not spend the time weeding through ALL of them to find just those that apply.
I've salvaged all of the data, and I'm pig-headedly trying to clean this beast up and replace corrupted files, but failing the ability to do an "in-place upgrade" for repair purposes (as in XP), it may come to doing a fresh install.
This individual has to head back off to her university by month's end, so I'm up against it without the Recovery set.
TIA!

What are you upgrading to/from? As you say, you have a store bought Windows Vista install disk(s). Also, it appears as if you have Vista OS already on the laptop. Maybe I'm missing something.
The existing installation of Vista Home Premium SP2 on the HDD that is mostly functional needs some repairs and "sfc /scannow" can't do those repairs because the recovery partition was not recreated when some putz replaced the HDD nearly a year and a half ago.
It's not truly an "upgrade" as such; that's just the term used.
I'm wanting to do what's known as an "in-place upgrade"; essentially, it simply replaces the Windows files without affecting your existing applications or data, at least that's how it worked with previous versions of Windows.
You're simply directing it to upgrade your Vista Home Premium SP2 32-bit to Vista Home Premium SP2 32-bit, repairing itself along the way.
You then need to do all Windows updates that succeeded the printing of THAT DVD and reregister, but that's a minor nuisance.
From the image you have provided, it appears as if the Vista installation disk does not recognize the hd on the laptop, and is asking for a driver so it can detect it.
Precisely! I need to know what the name of that driver for this particular model Toshiba is so that I can download it, feed it to that prompt, and proceed from there, but the driver d/l page for this Tosh doesn't appear to list anything specifically for the AHCI controller (at least nothing that I can discern).
What happens if you have the Vista install disk in the drive and you start your laptop? You can use the Windows install disk to do a repair (is that what you are trying to do?).
That will supplant the current installation, not repair it! All of the existing data, settings, and applications will be erased. You can only perform an "in-place upgrade" from within Windows.

Foxtabs not working. Using firefox 23.0.1. Vista Home Premium

When I open a new tab I get a blank one and my foxtabs are gone, I mean foxtabs is not working.
What can I do? Please, please help.
I'm using firefox 23, and foxtabs 1.4.9. Windows vista home premium.

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]]
Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem.
Thank you!

I have windows vista home premium and all other versions of iTunes worked on my laptop iTunes 10 won't work, I get a message saying I'm not connected to the Internet when I am. Why isn't iTunes recognizing my browser configuration?

I have windows vista home premium and all other iTunes worked on my laptop, I downloaded iTunes 10 and now the iTunes will not connect to the Internet. I use Mozilla firefox on my laptop and for some reason it keeps saying the connection timed out and I'm not connected to the Internet when I am. Why isn't iTunes recognizing my web configuration?

It probably has to do with your security and/or browser configuration.
When my laptop crashed last year and I had to get a new one, I dealt with the same thing. First, go to your control panel and select the security section. See if your firewalls are up or not. If they are, turn them off. If you have any software to speed up your browser, that can affect the connection as well. Go into that software and disble/turn it off. If this doesn't work, contact customer support. They have a few other tricks they had me try that worked, but I can't remember them now.

ITunes update error 7 (windows error 1114) on Windows Vista Home Premium SP2

I have been trying to update iTunes for the past month. I admit that I had not been keeping up with the updates for about a year but now that I want to update it, I am getting an error.
Computer: hp Pavilion dv6700 Notebook PC, Intel Core2 CPU T8100 at 2.10 GHz
OS: Windows Vista Home Premium, Service Pack 2
iTunes update error 7 (Windows error 1114)
error message from Windows:
Runtime Error!
Program: C:\Program Files\iTunes\iTunes.exe
R6034 Application has made an attempt to load the C Runtime Library incorrectly. Please contact applications support (that is Apples iTunes) team for information.
I am also getting C Runtime Library error message about once a day since I tried to update iTunes.
What do I do?

See Troubleshooting issues with iTunes for Windows updates.
tt2

Firefox crashes, have uploaded new version (8) and will not work unless I turn off my firewall, when I turn it back on again it crashes?

Everything was ok until early last week when Firefox kept on and on crashing. I downloaded the new version on Saturday and all was fine until I switched on on Sunday and nothing, zilch. Opened in internet explorer and all was OK so knew it had to be Firefox. I disabled my Firewall and all came on perfectly, as soon as firewall goes on again Firefox goes off. I have now done a system restore back thingy (I'm sure you know what I mean!!) to before the download and am now having to put up with it crashing when it feels like it. Also very slow and sticky. I am working on Windows 7 if this helps.
If this cannot be resolved satisfactorily I will change to Safari or Internet Explorer as this is not the first problems I have had with Firefox.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.com/kb/Firefox+crashes

WEP not working in Vista Home Premium with Linksys WRT54GS version 5

Bought a new computer with Vista and installed the router. Made it so WEP is enabled. When I try to connect with a laptop or my other computer in my home, it will not take the WEP key and says it can't connect. I've reinstalled and redid the network, still won't work. It works if I don't enable WEP, but I need security. Is this problem fixable or do I need to buy a different router? My second computer has the Wireless PCI adapter WMP54G. This adapter worked perfectly in my last computer. Any help?

Make sure your router has the latest firmware and try using WPA security. WEP is not that secure any more but something is better then nothing at all. Make sure your laptop has all the Windiws Updates and the firewall is off.
Richard Aichner (Ikester)

Problem synching calendar to 5gen iPod nano (Vista Home Premium SP2)

My iPod 5gen nano will not sync my Outlook 2010 calendar, and thus my To Do Lists, which I use for college. I am using iTunes 10.1.0.54 on Vista SP2, I get error messages on some occasions, (one stating something about logging in or out of Windows?) and crashes on others. I really need my calendar to sync.

You posted to the wrong area of discussions. This is the 5th Generation iPod group (the video full sized iPods that were released previous to the "Classic" models). If you are asking a Nano question, you want to post to this area...
http://discussions.apple.com/category.jspa?categoryID=265
Regards,
Patrick

My Firefox quit working. I threw it in trash and downloaded new version. It will not work. I get message that firefox cannot load tabs. What can I do?

Firefox has been loading slowly the past week. It hung up today. I closed it and upon reopening it gave error message: "Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page." It screened an option to eliminate one or more tabs the two available were: "Window 1" and "about blank". I could do nothing with either. The other choice was to restore session and that did not work. I trashed the Firefox folder from my Applications folder and downloaded new version of Firefox. When I open it I get the same message. I have rebooted computer and downloaded new Firefox version twice. Can't make it work. I am using a MAC with 10.6.8 OS.

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
*[1] http://kb.mozillazine.org/Session_Restore
*[2] http://kb.mozillazine.org/sessionstore.js
*[3] http://kb.mozillazine.org/Multiple_profile_files_created

I have a password manager built into my fingerprint scanner. It worked on the older version of Firefox but it will not on this new version. It will not recognize log in pages and will not load information.

With the old version, all I had to do was go to the log in page to any of my email accounts or membership sites and scan my finger. It would fill in the fields and open my account. I like this new version of Firefox, but if I am not able to use that password manager then I will have to install the older version.

A 2008 black MacBook can run OS X Lion (OS X 10.7). However, if you want to use that Mac for apps that do not work with the new MacBook, I recommend you to leave it with Mac OS X 10.6.8, because OS X Lion removes compatibility with PowerPC apps.
Do not worry about the battery of the new MacBook Pro. You can replace it yourself or take it to an Apple Store or reseller, and the cost is similar. However, it's important to take the Mac to an Apple Store or reseller if your Mac's battery fails while the Mac is in warranty, because you will get the battery replaced for free.

Firefox crashed, will not reopen. Removed perhaps corrupted Firefox. Used Chrome to download new version. Still will not open. Mozilla Crash Reporter continues to come up. I hit open and it just continues to come up.

My Firefox crashed. I got Mozilla Crash Reporter. It refused to reopen no matter how often I tried or re-booted. It continued to try to restore Tabs. So I used MS Control Panel Add/Delete Programs. I deleted it and then used Chrome to download a new version. But it continues to try to reopen tabs. I love Firefox in spite of it's repeated crashing .... often when I am saving pictures to my hard drive. I love the add-ons and extensions. How do I get around it's effort to restore Tabs? How do I get it to open? I don't care about the Tabs. My Thunderbird email address is [email protected] My OS is MS Windows XP. Please help, Gary
== Crash ID(s) ==
no ID given
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4

Sometimes the Firefox window gets "off screen" somehow. You often can force it to appear on the screen by right-clicking the little thumbnail image above the Taskbar and choosing Maximize. Does that work?
One possible cause for this is that the file which stores window sizes and positions has become corrupted.
'''Method #1:''' ''If you can get a maximized window:''
Open your current Firefox settings (AKA Firefox profile) folder using either
* "3-bar" menu button > "?" button > Troubleshooting Information
* (menu bar) Help > Troubleshooting Information
* type or paste about:support in the address bar and press Enter
In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer.
Leaving that window open, switch back to Firefox and Exit, either:
* "3-bar" menu button > "power" button
* (menu bar) File > Exit
Pause while Firefox finishes its cleanup, then rename '''xulstore.json''' to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old as well.
Start Firefox back up again. Do windows display normally again?
'''Method #2:''' ''If you cannot get a Firefox window at all:''
Shut down Firefox by right-clicking the taskbar icon > Close All Windows.
Using the Run dialog (windows key + R) or the Start menu search bar (or in Windows 8 maybe the charms bar search bar?) type or paste the following and press Enter to drill down to the Profiles folder:
%APPDATA%\Mozilla\Firefox\Profiles
Here you may see one folder -- in which case, double-click into that -- or more than one folder -- in which case, double-click into what looks like the most recently updated.
Scroll down and rename '''xulstore.json''' to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old as well.
Start Firefox back up again. Do windows display normally again?

Firefox 17.0.1 in Vista Home Premium, svc pak 2, experiencing Google redirects to spam pages

As referenced in a now closed thread on this site that refers to XUL Runner & XUL cache and certain registry entries as the cause. I am experiencing a very high percentage of redirects to spam pages when I use Google search in Firefox, but not IE. How can I stop this?
I have searched Firefox extensions and plugins for any files similar to those mentioned in the articles, or anything similar, or anything that looks suspicious, with no results. I have searched the registry for entries such as those described, or similar, or otherwise suspicious, also with no results.
What I am experiencing though, sounds like exactly what is being discussed. Google support has a web page for reporting redirects like this, which makes me thing it may be a known issue?
http://support.google.com/websearch/bin/request.py?contact_type=reporting_malware&hl=en&page=ts.cs&ts=1209905&1209905=1209909&1209909=1210107

Google redirect virus is challenging to get rid of due to its capability to hide deep inside the operating system as well as its potential to eliminate traces and footprints on how it got inside the computer. As of nowadays, not a single security application in the industry can guarantee 100% protection from this infection. This explains, why your pc got infected even having a safety software installed.
Some computer users know that Google redirect virus is just not a virus, but in fact a rootkit. Rootkit infections unlike other virus, spyware or trojan infections are really difficult to get rid of. In most cases, google redirect virus rootkit is seen related to Trojans which makes it a lot more deadly. In accordance with a 2011 report, Google redirect virus have currently infected 45,00,000 computers worldwide, out of which 1/3rd is from US.
Some symptoms that you are having this virus on your PC:
* Browsers freeze
* Pages not loading at all
* Google/Bing/Yahoo searches redirected to malicious site/s
* Some programs won’t respond
* Internet connection brakes itself
* Terrible adds popping on visited webpage/s
If you have these symptoms on your Computer, I suggest using safe and respected software program as the 1 I've provided below. The Google redirect virus removal tool deals with malware infections that lead to Google redirect virus symptoms and are so difficult to detect and fix.
''moderator removed spam link'' <br />
''[https://support.mozilla.com/en-US/kb/Forum+and+chat+rules+and+guidelines Forum rules and guidelines]''

Iam using Firefox 3.6.3 with Vista home premium but it takes up to 1min 30 seconds to start.

Firefox 3.6.3 takes over 1 minute to start first time in a session. Why?
== This happened ==
Every time Firefox opened
== Some time ago

There are a couple reasons it may be taking a long time to start:
* Extensions may be slowing it down. Some, including antivirus toolbars, Browser Highlighter, and Skype extension are known to cause delays. See [[Troubleshooting extensions and themes]].
* If you are getting delays where the status bar says "Waiting for site" or "Connecting to", make sure Firefox is fully allowed in all firewall software. See [[Firewalls]]

Firefox will not open from any icons or shortcuts. I do not know how to fix it. Help, please. firefox 3.6.14, windows vista home premium. Thank you, dustyantique

This is not a new download, it has been working well for longer than a year.

Thank you Cor-el, for your help. Not being the smartest pup in the litter I found it a bit overwhelming but there is a glimmer of success. I went to the Mozilla website and downloaded the latest version. In doing so the update seems to have corrected the problem. Again, thank you for your help. dustyantique

Firefox 6.0.2 on Vista Home Premium SP2 - Your new version, just updated, will not start.

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