Firefox 6 will not load when I click the icon. I have tried to uninstall it, both through the control panel and geong straight to help.exe. In both cases nothing happens. How do I uninstall this program?

Firefox 6 will not load when I click the icon. I have tried to uninstall it, both through the control panel and going straight to help.exe. In both cases nothing happens. How do I uninstall this program?

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Similar Messages

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    It will not open. No matter what I do.

    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    * https://support.mozilla.com/kb/Server+not+found
    * https://support.mozilla.com/kb/Firewalls

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    Try this as a first step;<BR><BR>
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    and<BR><BR>
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    See "Hang at exit":
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    * [[Firefox hangs]]

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    Firefox worked perfectly until I installed the most recent update. After I installed the update Firefox refused to open. When I click on the icon it begins to open but I never see the window and it closes within 3 seconds and I never even get an error message. Help!!!
    == Operating system ==
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    Also having the same problem.
    I have tried the following with no luck.
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    *deleting the .parentlock file
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  • I downloaded new update for Lightroom cc and it will not load when i click on the icon or go to program to open it.

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    Same here, I tried uninstalling LR CC and reinstalling, same issue.  Looks like they need to work on some things.  I'll just use LR 5 until they get it figured out.

  • Firefox will not open when i click icon

    can not open firefox
    == i try to click firefox icon ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)

    Hopefully this support article is what you need:
    https://support.mozilla.com/en-US/kb/Firefox+will+not+start

  • Firefox will not load when the icon is clicked

    I have been running Firefox for a few months now on my Windows 7 64-bit Laptop, however recently when I clicked the firefox icon the firefox window does not appear, I have attempted restarting my computer, allowing firefox on my firewall, running firefox with admin permissions, reinstalling firefox, but none of these methods seem to work. I haven't recently installed any add-ons or updated my firefox. Any solutions?

    Did you remove the Firefox program folder before reinstalling Firefox?
    Do a clean reinstall and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) before reinstalling a fresh copy of Firefox.
    *http://kb.mozillazine.org/Installation_directory
    Download a fresh Firefox copy and save the file to the desktop.
    *Firefox 15.0.x: http://www.mozilla.org/en-US/firefox/all.html
    Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
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    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
    If you keep having problems then also create a new profile.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • Firefox will not launch when I click the icon, it worked okay previously

    A week ago firefox began taking a long time to launch sometimes requireing reclicking the icon.
    Now it will not launch at all.
    I get no error messages, nothing happens when I click the icon.
    HELP

    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls
    See also:
    *http://kb.mozillazine.org/Browser_will_not_start_up

  • Firefox will not open when I click the icon and windows task manger indicates firefox is running.

    I can't open firefox. I click the icon, my cursor shows Firefox is loading, then nothing happens, the screen remains the same.

    Hi Iekard.
    Press CTRL+SHIFT+ESC to see if the firefox.exe process is running. If it is, terminate it and try to run Firefox again.
    If that doesn't help, try running Firefox in safe mode. If it works like that, maybe it'll work again in normal mode.

  • I have installed firefox3.6 on my mac with snow leopard, but firefox will not open when I click on the icon.

    It seems that firefox installed correctly, but then it wouldn't open. I restarted my computer and still the same problem. I uninstalled it and reinstalled it and still the same problem.

    Also having the same problem.
    I have tried the following with no luck.
    *Uninstalling and deleting profile + profile.ini then reinstalling
    *deleting the .parentlock file
    *deleting and reinstalling version 3.6.8.dmg
    *Checked the activity monitor that the application isn't listed as running
    *Downloaded addtrap and uninstalled again
    all with no luck.
    Try some of these first as they might fix your problem but not mine! ;)
    If anyone knows of something I may be missing I would appreciate any help.
    Thanks

  • ITunes will not load when I click on 'View in iTunes' button

    I get error message -
    "The folder iTunes is on a locked disk or you do not have write permissions to this folder"
    I have full administrator rights on this PC, so why will iTunes not load ?
    Frank

    are you sure your i-tunes is installed proper cause the icon is just a shortcut to the program.You might have some missing files. If so you may need to uninstall it and reinstall a new one.

  • My Firefox will not open at all. I can't even get in to my user Profile to change that and see if it helps. All of my bookmarks and passwords are saved there!

    I did a Windows update this am. As soon as that was completed, my Firefox froze and wouldn't respond at all. I had to close it out. After I tried to reopen it, and it won't open at all. I try to uninstall it to reinstall and it says "Firefox must be closed to complete this task". I checked in my task manager and Firefox isn't running any more. I have shut down the computer a few times. I even did a restore to a previous day, and it still doesn't work. I am so stressed out. All of my passwords and bookmarks are saved there! Please help

    Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
    '''Note:''' You might want to print these steps or view them in another browser.
    #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
    #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
    #Delete the Firefox installation folder, which is located in one of these locations, by default:
    #*'''Windows:'''
    #**C:\Program Files\Mozilla Firefox
    #**C:\Program Files (x86)\Mozilla Firefox
    #*'''Mac:''' Delete Firefox from the Applications folder.
    #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
    #Now, go ahead and reinstall Firefox:
    ##Double-click the downloaded installation file and go through the steps of the installation wizard.
    ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
    Please report back to see if this helped you!

  • The store will NOT load when i click itunes store please advise

    please help can't get the itunes store i deleted/removed itunes and re-downloaded it and itunes store still can't be accessed

    Try this
    https://discussions.apple.com/message/16017192#16017192

  • Removed working Firefox 7, Installed Firefox 10.0, Firefox will not load. When I click on icon, firefox.exe process shows briefly in task manager, then goes away....no errors, nothing

    Removed working Firefox 7, Installed Firefox 10.0, Firefox will not load. When I click on icon, firefox.exe process shows briefly in task manager, then goes away....no errors, nothing. Never see browser panel at all. Also tried to install Firefox 9.0, but the same result was observed.

    Rather difficult to say what the problem may be at present but for general info please have a look at
    * [[safe mode]]
    *[[firefox will not start]]
    *[[firefox hangs]]
    Note sometimes you may have to wait a while for firefox to shutdown completly, and if it has hung then as explained in the above articles you may need to kill any firefox.exe process that is still running (and maybe plugincontainer.exe)
    Try starting firefox in [[safe mode]] e.g. by holding down shift key
    * do not make any changes in the first window, just click on continue<br/> ? Do you get as far as seeing the options window for safe mode ?
    If firefox is crashing see [[firefox crashes]], this is easier to work through if you can get firefox to start without crashing on startup. Currently some firefox users are finding Firefox 10 crashes on startup, and a new version Firefox 10.0.1 is being released very soon to deal with this and another cause of hangs.
    Not saying any of this applies to your case but recent issues include
    * ask tool bar causing hangs if video is used none English versions [/forums/contributors/708073]
    * possibly some crashes do not start the crash reporter and other issues [/forums/contributors/708122?page=2#post-45059]
    * some general info about current crashes [/questions/917748#answer-308124]

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