Firefox cannot see the digital signature on the device but IE can

OK. I'm trying to import a digital signature from a USB Smart Card device. The problem is that this device (I believe it's encrypted or locked) is seen only by Internet Explorer. Mozilla does not see the device. How can I import the signature with Mozilla.
The IE crashes due to a certain site error and will not let me transmit the signature. I want to try this on firefox since it doesn't crash

Try clearing the DNS cache. <br />
See this <br />
http://www.tacktech.com/display.cfm?ttid=330 <br />
and <br />
http://www.tech-recipes.com/rx/233/clear_windows_dns_cache/

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