Firefox crashes and then i get a pop up that says firefox encountered a problem and must shut down. please helpp

firefox crashes randomly

Hello Suzanne,
Thank you for providing the details of iTunes unexpectedly quitting. You have taken some really good troubleshooting steps already. I found an article with additional steps you can take to further isolate and troubleshoot an issue like the one you described:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thank you for using Apple Support Communities.
Best,
Sheila M.

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Firefox crashes and then i get a pop up that says firefox encountered a problem and must shut down. please helpp

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