Firefox crashes at random times

Hey, over the past couple of months Firefox for Windows (8.1) has been crashing more and more. There's no obvious reason for it that I can detect.
I'll just be browsing the Internet, reading an article or something and then it will suddenly just freeze. I'm not even able to ctrl-alt-del to shut it down manually, Firefox just freezes on me, and it's clear that it's struggling to process something as it occasionally will flicker a little as though it's trying hard, but it just stops. There's an outside chance it's my computer in general to blame, but it only ever seems to happen when I have Firefox open (and I don't always have Firefox open).
I have the most up-to-date version (37.0.2). Here's a few of the most recent crash logs:
bp-b5e763f2-f2a6-4b35-8856-f3e112150424
bp-f5b4bea4-9ec5-48ac-b70d-ece952150423
49a5259d-42b9-48cd-bf94-bc46695d3571
0042f953-ec91-4fed-90da-2a2e9e3b6aab
Most of these logs mean nothing to me, so happy for one of you smart guys to parse this for me. Thanks.

The only other situations I can find with this exact crash reason were problems with the computer itself or video drivers and not Firefox. This could be a corrupt RAM issue or a corrupt file system. It could also be a video card bug, since the crash is actually happening in the UI part of the program.
I would try 1. Testing your RAM, 2. Doing a file system check, and 3. Updating graphics drivers.
If any issues are found during any of those steps, I would fix the issue and then fully uninstall and re-install Firefox after fixing the issue.

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    [ 13225.974] 1: /usr/bin/X (0x400000+0x16aad9) [0x56aad9]
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    [ 13225.974] 5: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x17989c) [0x7f2b33dec89c]
    [ 13225.974] 6: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x1050e4) [0x7f2b33d780e4]
    [ 13225.974] 7: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x115f6b) [0x7f2b33d88f6b]
    [ 13225.974] 8: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x105166) [0x7f2b33d78166]
    [ 13225.974] 9: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x115f6b) [0x7f2b33d88f6b]
    [ 13225.974] 10: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x1148b6) [0x7f2b33d878b6]
    [ 13225.974] 11: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x11cfcb) [0x7f2b33d8ffcb]
    [ 13225.974] 12: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x7ad42) [0x7f2b33cedd42]
    [ 13225.974] 13: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x7ff76) [0x7f2b33cf2f76]
    [ 13225.974] 14: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x79c00) [0x7f2b33cecc00]
    [ 13225.974] 15: /usr/lib/xorg/modules/glesx.so (esutSetDestSurf+0x17) [0x7f2b33cea9b7]
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  • Firefox hangs at random times

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    <pre><nowiki>hav0ck@hssm:~$ firefox -g
    GNU gdb (Ubuntu/Linaro 7.4-2012.04-0ubuntu2.1) 7.4-2012.04
    Copyright (C) 2012 Free Software Foundation, Inc.
    License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
    This is free software: you are free to change and redistribute it.
    There is NO WARRANTY, to the extent permitted by law. Type "show copying"
    and "show warranty" for details.
    This GDB was configured as "i686-linux-gnu".
    For bug reporting instructions, please see:
    <http://bugs.launchpad.net/gdb-linaro/>...
    Reading symbols from /usr/lib/firefox/firefox...(no debugging symbols found)...done.
    (gdb) start
    Function "main" not defined.
    Make breakpoint pending on future shared library load? (y or [n]) n
    Starting program: /usr/lib/firefox/firefox
    [Thread debugging using libthread_db enabled]
    Using host libthread_db library "/lib/i386-linux-gnu/libthread_db.so.1".
    [New Thread 0xb4132b40 (LWP 6922)]
    [New Thread 0xb3221b40 (LWP 6923)]
    [New Thread 0xb26ffb40 (LWP 6924)]
    [New Thread 0xb1d3ab40 (LWP 6925)]
    [New Thread 0xae4ffb40 (LWP 6938)]
    [New Thread 0x9f3ffb40 (LWP 6939)]
    [Thread 0xae4ffb40 (LWP 6938) exited]
    [Thread 0x9f3ffb40 (LWP 6939) exited]
    [New Thread 0xae4ffb40 (LWP 6940)]
    [New Thread 0x9f3ffb40 (LWP 6941)]
    [New Thread 0xa00fdb40 (LWP 6942)]
    [New Thread 0x90efeb40 (LWP 6949)]
    [New Thread 0x902ffb40 (LWP 6950)]
    [New Thread 0x8fafeb40 (LWP 6951)]
    [New Thread 0x8f2fdb40 (LWP 6952)]
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [New Thread 0x8a6e0b40 (LWP 6975)]
    [Thread 0x8fafeb40 (LWP 6951) exited]
    [New Thread 0x8fafeb40 (LWP 6976)]
    [New Thread 0x886ffb40 (LWP 6977)]
    NOTE: child process received `Goodbye', closing down
    [Thread 0x8fafeb40 (LWP 6976) exited]
    [Thread 0x886ffb40 (LWP 6977) exited]
    [New Thread 0x873ffb40 (LWP 6991)]
    [New Thread 0x886ffb40 (LWP 6992)]
    [New Thread 0x8fafeb40 (LWP 6993)]
    [New Thread 0x86efeb40 (LWP 6994)]
    [New Thread 0x85affb40 (LWP 6997)]
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [Thread 0x85affb40 (LWP 6997) exited]
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [New Thread 0x85affb40 (LWP 7171)]
    [Thread 0xa08feb40 (LWP 6934) exited]
    [New Thread 0xa08feb40 (LWP 7172)]
    [Thread 0xa08feb40 (LWP 7172) exited]
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [New Thread 0xa08feb40 (LWP 7210)]
    [New Thread 0x9067cb40 (LWP 7220)]
    [New Thread 0x9e0ccb40 (LWP 7222)]
    [New Thread 0x8ea6fb40 (LWP 7223)]
    [New Thread 0x898ffb40 (LWP 7224)]
    [New Thread 0x898aeb40 (LWP 7226)]
    [New Thread 0x8985db40 (LWP 7229)]
    [Thread 0x918ffb40 (LWP 7219) exited]
    [New Thread 0x918ffb40 (LWP 7251)]
    [New Thread 0x81fb0b40 (LWP 7684)]
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [Thread 0x81fb0b40 (LWP 7684) exited]
    [Thread 0x85affb40 (LWP 7171) exited]
    [New Thread 0x85affb40 (LWP 7708)]
    [Thread 0x85affb40 (LWP 7708) exited]
    [New Thread 0x85affb40 (LWP 7714)]
    [New Thread 0x81fb0b40 (LWP 7724)]
    [New Thread 0x8138ab40 (LWP 7729)]
    [Thread 0x81fb0b40 (LWP 7728) exited]
    [New Thread 0x81fb0b40 (LWP 7734)]
    [Thread 0x81fb0b40 (LWP 7734) exited]
    [New Thread 0x81fb0b40 (LWP 7735)]
    [Thread 0x80b89b40 (LWP 7740) exited]
    [New Thread 0x81fb0b40 (LWP 7744)]
    [New Thread 0x80b89b40 (LWP 7745)]
    [Thread 0x80b89b40 (LWP 7751) exited]
    [New Thread 0x80b89b40 (LWP 7753)]
    [New Thread 0x706ffb40 (LWP 7754)]
    [New Thread 0x85affb40 (LWP 7846)]
    NOTE: child process received `Goodbye', closing down
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [Thread 0x706ffb40 (LWP 7844) exited]
    [Thread 0x85affb40 (LWP 7846) exited]
    [Thread 0x80b89b40 (LWP 7845) exited]
    [New Thread 0x80b89b40 (LWP 7911)]
    [Thread 0x80b89b40 (LWP 7911) exited]
    [New Thread 0x80b89b40 (LWP 7912)]
    [New Thread 0x85affb40 (LWP 7913)]
    [Thread 0x85affb40 (LWP 7913) exited]
    [Thread 0x80b89b40 (LWP 7912) exited]
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [New Thread 0x80b89b40 (LWP 7917)]
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [New Thread 0x85affb40 (LWP 7954)]
    [Thread 0x85affb40 (LWP 7954) exited]
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [New Thread 0x85affb40 (LWP 7964)]
    [Thread 0x85affb40 (LWP 7964) exited]
    [Thread 0x80b89b40 (LWP 7917) exited]
    [New Thread 0x80b89b40 (LWP 8013)]
    [New Thread 0x85affb40 (LWP 8014)]
    [New Thread 0x706ffb40 (LWP 8015)]
    [Thread 0x706ffb40 (LWP 8015) exited]
    [Thread 0x80b89b40 (LWP 8013) exited]
    [Thread 0x85affb40 (LWP 8014) exited]
    [New Thread 0x85affb40 (LWP 8016)]
    [Thread 0x85affb40 (LWP 8016) exited]
    [New Thread 0x85affb40 (LWP 8018)]
    [New Thread 0x80b89b40 (LWP 8019)]
    [New Thread 0x706ffb40 (LWP 8020)]
    [Thread 0x80b89b40 (LWP 8019) exited]
    [Thread 0x706ffb40 (LWP 8020) exited]
    [Thread 0x85affb40 (LWP 8018) exited]
    NOTE: child process received `Goodbye', closing down
    [Thread 0x81fb0b40 (LWP 7755) exited]
    [New Thread 0x81fb0b40 (LWP 8062)]
    [New Thread 0x81fb0b40 (LWP 8114)]
    [New Thread 0x81fb0b40 (LWP 8151)]
    [Thread 0x81fb0b40 (LWP 8151) exited]
    NOTE: child process received `Goodbye', closing down
    [Thread 0x85affb40 (LWP 8123) exited]
    [New Thread 0x85affb40 (LWP 8158)]
    [New Thread 0x81fb0b40 (LWP 8159)]
    [Thread 0xa00fdb40 (LWP 8113) exited]
    [Thread 0x81fb0b40 (LWP 8159) exited]
    [Thread 0x85affb40 (LWP 8158) exited]
    [New Thread 0x85affb40 (LWP 8167)]
    [New Thread 0x81fb0b40 (LWP 8172)]
    [Thread 0x81fb0b40 (LWP 8172) exited]
    NOTE: child process received `Goodbye', closing down
    [New Thread 0x81fb0b40 (LWP 8175)]
    [New Thread 0xa00fdb40 (LWP 8176)]
    [Thread 0xa00fdb40 (LWP 8176) exited]
    [Thread 0x81fb0b40 (LWP 8175) exited]
    [Thread 0xa08feb40 (LWP 7210) exited]
    [New Thread 0xa00fdb40 (LWP 8190)]
    [New Thread 0xa08feb40 (LWP 8191)]
    [Thread 0x85affb40 (LWP 8167) exited]
    NOTE: child process received `Goodbye', closing down
    [New Thread 0x85affb40 (LWP 8614)]
    [Thread 0x85affb40 (LWP 8614) exited]
    [New Thread 0x85affb40 (LWP 8618)]
    [Thread 0x85affb40 (LWP 8618) exited]
    [New Thread 0x85affb40 (LWP 8619)]
    [Thread 0x85affb40 (LWP 8619) exited]
    [Thread 0x90efeb40 (LWP 6949) exited]
    [Thread 0xa00fdb40 (LWP 8190) exited]
    [New Thread 0xa00fdb40 (LWP 8621)]
    [New Thread 0x90efeb40 (LWP 8622)]
    [New Thread 0x85affb40 (LWP 8623)]
    [New Thread 0x81fb0b40 (LWP 8624)]
    [New Thread 0x6faffb40 (LWP 8626)]
    [Thread 0x6faffb40 (LWP 8626) exited]
    [New Thread 0x699ffb40 (LWP 8627)]
    [Thread 0x699ffb40 (LWP 8627) exited]
    [Thread 0x916ffb40 (LWP 8112) exited]
    [Thread 0x90efeb40 (LWP 8622) exited]
    [Thread 0x81fb0b40 (LWP 8624) exited]
    [New Thread 0x81fb0b40 (LWP 8629)]
    [Thread 0x81fb0b40 (LWP 8629) exited]
    [New Thread 0x81fb0b40 (LWP 8634)]
    [New Thread 0x90efeb40 (LWP 8635)]
    [Thread 0x90efeb40 (LWP 8635) exited]
    [New Thread 0x90efeb40 (LWP 8643)]
    [New Thread 0x916ffb40 (LWP 8662)]
    (firefox:6918): libnotify-WARNING **: Failed to connect to proxy
    [New Thread 0x699ffb40 (LWP 8663)]
    [Thread 0x699ffb40 (LWP 8663) exited]
    [Thread 0xa00fdb40 (LWP 8621) exited]
    [New Thread 0xa00fdb40 (LWP 8702)]
    [New Thread 0x699ffb40 (LWP 8703)]
    [Thread 0x699ffb40 (LWP 8703) exited]
    NOTE: child process received `Goodbye', closing down
    [Thread 0xa00fdb40 (LWP 8702) exited]
    [New Thread 0xa00fdb40 (LWP 8737)]
    [New Thread 0x699ffb40 (LWP 8738)]
    [Thread 0x699ffb40 (LWP 8738) exited]
    [New Thread 0x699ffb40 (LWP 8739)]
    [Thread 0x699ffb40 (LWP 8739) exited]
    [Thread 0xa00fdb40 (LWP 8737) exited]
    [Thread 0x81fb0b40 (LWP 8634) exited]
    [New Thread 0x81fb0b40 (LWP 8787)]
    [Thread 0x81fb0b40 (LWP 8787) exited]
    [New Thread 0x81fb0b40 (LWP 8790)]
    [New Thread 0xa00fdb40 (LWP 8791)]
    [Thread 0x81fb0b40 (LWP 8790) exited]
    [New Thread 0x81fb0b40 (LWP 8792)]
    [New Thread 0x699ffb40 (LWP 8793)]
    [New Thread 0x68fffb40 (LWP 8807)]
    [Thread 0x68fffb40 (LWP 8807) exited]
    [Thread 0x699ffb40 (LWP 8793) exited]
    NOTE: child process received `Goodbye', closing down
    [New Thread 0x68fffb40 (LWP 8815)]
    [New Thread 0x699ffb40 (LWP 8816)]
    NOTE: child process received `Goodbye', closing down
    Program received signal SIGPIPE, Broken pipe.
    [Switching to Thread 0xb26ffb40 (LWP 6924)]
    0xb7fdd424 in __kernel_vsyscall ()
    (gdb) </nowiki></pre>

    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
    Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
    To Reset Firefox do the following:
    #Go to Firefox > Help > Troubleshooting Information.
    #Click the "Reset Firefox" button.
    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    #Firefox will open with all factory defaults applied.
    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Did this fix your problems? Please report back to us!

  • MacBook pro crashing at random times

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    0xffffff8227823f50 : 0xffffff8002612e2e
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