Firefox crashes when opened and the same in safe mode

We're Sorry
Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.
To help us diagnose and fix the problem, you can send us a crash report.

Your Ask Toolbar is at least part of your problem. Someone may come along with specific removal advice; otherwise try the "Search Firefox Help" box above or Google.

Similar Messages

Firefox crashes when opening and the crash report I get is Firefox 3.6.3 Crash Report [@ strlen | nspr4.dll@0x15f9f ].

== Issue
==
Firefox is crashing or closing unexpectedly
== Description
==
Firefox 3.6.3 crashes when opening and the Crash Report [[@ strlen nspr4.dll@0x15f9f ]. It was working perfectly fine and the last three days, I am having difficulty in opening firefox. It crashes with the above crash report every time I open. I came across the bad image error and did a clean reinstall multiple times and that did not help. I have firebug and firecookies as an addon.
== Crash ID(s)
==
bp-5972b384-791f-4667-b3cb-051812100504
== Firefox version
==
3.6
== Operating system
==
windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5
== Plugins installed
==
firebug and firecookie

Usually doesn't immediately crash, although that happens also. Usually hangs, then crashes.
Addons are WHY I use Firefox when it works. I am NOT on the bleeding edge any longer. I could go back to boring, boring, Chrome.

Firefox crashes when opening and will not open in safe mode

Recently FF3 started crashing when opening. It will not open in safe mode as well. I have uninstalled it including deleting the install folder and profile folders as well as registry entries. Upon reinstallation is will still not launch in any mode.
I have scanned for malware with several scanners and that has not found anything.
Here is the crash report cause - nsCOMPtr_base::~nsCOMPtr_base() | nsDocShell::SetupNewViewer(nsIContentViewer*)
Anti-virus is Trend Micro Worry Free for Business. I uninstalled it and Firefox and then reinstalled only Firefox and still get the same thing.
I do not know what to try next.

Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3
BuildID: 20100401064631
CrashTime: 1274739594
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1274097386
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 525200
StartupTime: 1274739562
Theme: classic/1.0
Throttleable: 1
URL: http://en-us.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
Vendor: Mozilla
Version: 3.6.3
This report also contains technical information about the state of the application when it crashed.

Firefox Crashes and Hangs when opened and wont work in safe mode

I use a mac OS X 10.6.7
I have tried to follow your guides but I have been unable to stop firefox from crashing. I disabled all the apps via safe mode and the programme still crashes.
I type in about:crashes but only had time to get the last crash details

Thanks for the note about profile locations.
I deleted mimeType.rdf in my existing profile, still have the same issue - can't view Tools -> Options for the Applications tab, or download a file. Same goes for a new profile - the same issues arise.
Firefox never does crash, I can leave it in this hung state for hours (I left it in a 'not responding' state last night and it was still hung this morning).
I was going to add a screen shot to this post but Firefox hung when I clicked on the 'Browse' button. Perhaps this is an issue when FF tries to interact with my directory structure? Does that get us any leads on what's wrong?
FYI, I currently have my antivirus disabled & not running in the task bar just in case that was interfering somehow.

Firefox crashes when opened through the option "Safe Run for Websites" through Kaspersky Internet Security 2012

Safe Run for Websites in Kaspersky Internet Security 2012 is for browsing websites without the attack of phising sites from storing the date or key strokes. While accessing my online bank account through the said safe run, firefox crashes with an alert msg. by Kaspersky saying "could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features." How to solve this technical problem? If anybody has a solution, kindly send the same to my email ID : [email protected]

Kaspersky 2012 not compatible with Firefox 9 yet, can you also notify Kaspersky Techsupport and Kaspersky forum about this issue?
* http://forum.kaspersky.com/index.php?showforum=4
* http://support.kaspersky.com/helpdesk.html
if the problem is Kaspersky related, they will fix it through patch via database update

Firefox hangs when opening Tools - Options, even in Safe Mode

I've just upgraded to Firefox 3.6.13. Prior to upgrading I removed all add ons. I went to Tools -> Options to check the settings and Firefox hung. I had to end it with Ctrl-Alt-Del. This happened several times. Then I started Firefox in Safe Mode and attempted to view Tools -> Options again. Firefox hung. It does not try to submit any crash reports (apart from the automatic Microsoft report that occurs when you end a program manually).
I can browse websites ok, open PDFs, view Flash, etc. I just can't view my options!

Thanks for the note about profile locations.
I deleted mimeType.rdf in my existing profile, still have the same issue - can't view Tools -> Options for the Applications tab, or download a file. Same goes for a new profile - the same issues arise.
Firefox never does crash, I can leave it in this hung state for hours (I left it in a 'not responding' state last night and it was still hung this morning).
I was going to add a screen shot to this post but Firefox hung when I clicked on the 'Browse' button. Perhaps this is an issue when FF tries to interact with my directory structure? Does that get us any leads on what's wrong?
FYI, I currently have my antivirus disabled & not running in the task bar just in case that was interfering somehow.

Firefox crashes after upgrade and wont start in safe mode crash report is Crash ID: bp-4a1fc5e6-6afb-4c5b-9e4e-47ad12130514

I cannot open FF after an upgrade. The first time I tried to upgrade I had to cancel the upgrade before it had finished as I was called away. The second atttempt went to completion OK with no error reports. However, I cannot start FF. I can't try safe mode as if I try to open while holding shift key down the screen asking if I want to open in safe mode flashes by very quickly and goes straight to the crash screen. Ive tried deleting FF and reinstalling (without deleting profile) but same thing happens. I dont want to try deleting including profile as I dont want to lose my history and saved passwords.

Thanks for extremely fast reply. That makes sense as I downgraded to FF16 about a month ago as I was having problems with FF20. That was about the time my company took on the Websense security. FF16 has worked fine so do you think it will work if I go back to FF16? I would have to approach Websence via my company's IT support and they would probably say I shouldn't be using FF anyway!

I know this isn't really the right place to ask, but could someone explain why when I open Portal 2, that I got off steam and spent a whole day downloading, keeps crashing when I click the Campaign/Single Player mode. It Freezes and then crashes. Help!

I know this isn't really the right place to ask, but could someone explain why when I open Portal 2, that I got off steam and spent a whole day downloading, keeps crashing when I click the Campaign/Single Player mode. It Freezes and then crashes. Help!

I know this isn't really the right place to ask...
Uhm, why don't you go to the right place, then? There are several Steam/Portal forums out there...

Since updating to mac osx10.6.7 firefox crashes when opening google homepage

Firefox crashes when opening home page on google. after clicking restore get this is embarassing note if I click on restore once firefox toolbar comes up. I can than access my bookmarks and browse. however it will still crash at random sites, including any firefox help article. as exampl,e on a comics site doonsberry crashed yesterday opened today and crashed again when I went back to yesterdays site.

* Preferences that have been modified are shown as '''bold (user set)'''.
* Preferences can be '''Reset to the default''' or changed via the right-click context menu.
The preferences on which Reset is greyed (not available), are they appearing in Bold Text or Normal ??

Firefox crashes when opening "Extras Add-ons"

Firefox crashes when opening "Extras>Add-ons" (German user interface - I don't know what the according menu points are labeled in English).
The crash seems to be so severe that no crash ID is created. On every restart after a crash Firefox 4 is in offline mode and has to be switched back to online mode. If needed I could provide a screenshot of the error message shown when firefox crashes.
There were no problems on this machine running firefox 3.xx. The problems occurred after upgrading from firefox 3.6x to firefox 4.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). 
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] 
 
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. 
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions. 
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Firefox crashes when opening after upgrading to 6.0.2

After upgrading firefox to 6.0.2 firefox crashes upon opening. When I try to open firefox the "Mozilla Crash Reporter" opens up. I tried all the sugestions on the support page. None of these worked. It will open with the computer in safe mode. I can not find where to start firefox in safe mode after upgrading.
I can open it now after running firefox in compatibility mode for windows XP sp2. The problem with this is I have to accept permission everytime I open firefox. If I change user account control settings to not ask every time firefox crashes on opening again.

Your crashreport is: 
[https://crash-stats.mozilla.com/report/index/bp-ecab5c5e-a98f-481e-b83a-caad12110926 https://crash-stats.mozilla.com/report/index/bp-ecab5c5e-a98f-481e-b83a-caad12110926] 
Firefox 6.0.2 Crash Report [@ NS_URIChainHasFlags(nsIURI*, unsigned int, int*) ] 
This crash can be caused by malware as indicated by the Related Bugs. Reason: 
strange dll in stackframe #2 
Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
 
# [http://www.malwarebytes.org/mbam.php http://www.malwarebytes.org/mbam.php] - Malwarebytes' Anti-Malware 
# [http://www.superantispyware.com/ http://www.superantispyware.com/] - SuperAntispyware 
# [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] - Windows Defender: Home Page 
# [http://www.safer-networking.org/en/index.html http://www.safer-networking.org/en/index.html] - Spybot Search & Destroy 
# [http://www.lavasoft.com/products/ad_aware_free.php http://www.lavasoft.com/products/ad_aware_free.php] - Ad-Aware Free 
 
See also: 
"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Firefox crashes when opening a local file (a .jpg photo) click drive, click directory and it crashes.

Firefox crashes when clicking FILE / OPEN FILE / Drive (G:)/and when double clicking the directory containing the file. It happens every time I'm trying to open a local file. Must close, go to Internet Explorer, Opera or Chrome which have no problems doing this.

You are running out of memory. In the stack notice this line:
Caused by: java.lang.OutOfMemoryError: Java heap space
Edit the sqldeveloper.conf file and add this
AddVMOption -Xmx1024M
That will bump it up some.
-kris

How do I open multiple Firefox home pages? I want all of my different Firefox email accounts open at the same time. I recently upgraded to Win7 and now I have to close and open Firefox to access another email acount!

I want 3 separate, distinct Firefox home pages for each of my 3 email accounts to be open at the same time.

Questions are typically followed by a question mark. My answer answered your question.
Firefox doesn't do email, so there are no "Firefox email accounts". If you are accessing "email" with Firefox, you are using web mail. Some web mail services don't allow for direct access, they want their users to access their email from a "portal" or "main" page and will re-direct any attempt to load an "internal" web site page back to the main page.
As far as loading 3 different web mail accounts at the same time, if they are in the same domain it won't work on Firefox without a Firefox addon. http://br.mozdev.org/multifox/
IOW, if those three email accounts all with Yahoo, without that add-on you would have to logon to each email account separately and log out of the first before logging into the 2nd. Then log out of the 2nd before logging into the 3rd. Firefox isn't capable of having multiple session cookies for simultaneous logon's to the same server. That add-on provides that "multiple sessions cookies" feature.

Firefox crashing when closing and at other random times

Hi - I'm running firefox 6.0.2 on a Win7 64-bit machine that my cowowker uses. Starting a day or two ago, FF began crashing instead of starting. I can start it in Safe Mode, and I believe I've removed all the add-ons. When in safe mode I can use FF, but it still crashes occasionally, especially if I'm trying to open something in another tab or window. Also, it crashes when I click the X; at least, it shuts down and then the crash reporter pops up. Windows is updated, and I'm stumped. Hope someone can help! Here's the crash report on one of the crash-on-X-click events.
~~~~~
AdapterDeviceID: 0046
AdapterVendorID: 8086
Add-ons: {4ED1F68A-5463-4931-9384-8FFF5ED91D92}:3.4.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:6.0.2
AvailableVirtualMemory: 4114206720
BuildID: 20110902133214
CrashTime: 1315582016
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1315414618
Notes: AdapterVendorID: 8086, AdapterDeviceID: 0046, AdapterDriverVersion: 8.15.10.1986
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 33
StartupTime: 1315582007
SystemMemoryUsePercentage: 44
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: jar:file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/omni.jar!/chrome/browser/content/browser/aboutHome.xhtml
Vendor: Mozilla
Version: 6.0.2
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
This report also contains technical information about the state of the application when it crashed.

The message to restart your computer, in multiple languages, is a kernel panic. This is usually, but not always, caused by hardware, with memory being the leading cause.
You might want to run the Apple hardware test, which is on the original gray-faced OS X disks that came with the mini. FInd the one that says 'AHT Version x.x' in small print on the label, insert and reboot holding the alt/option key down. Choose the Apple hardware test, and when prompted, choose the extended test. You can also download Rember from http://kelleycomputing.net/rember/ if you want to really test the memory. Set it up and let it run over night.
See this kernel panic FAQs for other ideas: http://www.thexlab.com/faqs/kernelpanics.html

Firefox crashes on opening and will not open in safe mode either

firefox crashes as soon as window appears and same in 'safe mode' mac osx 6.2.4
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3
BuildID: 20100401064631
CrashTime: 1274739594
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1274097386
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 525200
StartupTime: 1274739562
Theme: classic/1.0
Throttleable: 1
URL: http://en-us.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
Vendor: Mozilla
Version: 3.6.3
This report also contains technical information about the state of the application when it crashed.

Firefox crashes when opened and the same in safe mode

Similar Messages

Maybe you are looking for