Firefox crashes whenever I try to open a link from Facebook? I need somebody involved in the upgrade to help me, I don't want to go to a forum and post a question to a load of people when I have no idea if they are qualified to give me advice!
I updated Firefox to the latest release on 1/8/12. Now every time I click on a link to go to youtube, zynga or other links on Facebook, Firefox crashes. I would love to be able to go back to the Firefox I had before 1/8/12, but I cannot find out how to do that. I have almost zero knowledge of computer software and how it all works, the "error reports" and the mumbo=jumbo that people talk about on the "forums" mean nothing to me, I just want an edition of Firefox that works so I don't have to go back to using IE8.
I'm sorry, but simply posting links to pages full of technical information will do nothing to help me. For example, I have no idea what safe mode is, or how to achieve it. I need step-by-step instructions in the form of "an idiots guide to"......
Similar Messages
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Firefox crashes whenever I try to open it.
Firefox crashes when I try to open it. This has been happening for days. It began without warning and I was not aware of any changes or updates before it first happened. I tried to open in Safe Mode, without success. No Firefox updates done just before failure.
Download Firefox
*[http://www.mozilla.org/en-US/products/download.html?product=firefox-10.0&os=win&lang=en-US Download]
And run the install -
Keynote crashes whenever I try to open a file.
Keynote crashed while I was working, and now crashes whenever I try to open a file. I looked for a preference file to delete (in case it's corrupt), but there is no keynote prefernce file in the preference folder. I couldn't find a keynote cache file either. Is there a way to search for those files?
This is the error message I get:
Process: Keynote [204]
Path: /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
Identifier: com.apple.iWork.Keynote
Version: 5.3 (1170)
Build Info: Keynote-11700000~1
Code Type: X86 (Native)
Parent Process: launchd [107]
Date/Time: 2013-12-14 23:54:37.437 -0500
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 1606838 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 41336 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 7002B207-FA19-4166-9A96-B5965A59A492
Crashed Thread: 6 com.apple.appkit-heartbeat
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
__TEXT 0000000000001000-0000000000367000 [ 3480K] r-x/rwx SM=COW /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
Application Specific Information:
Performing @selector(ok:) from sender NSButton 0x50b8860
objc[204]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.Foundation 0x9b9f2a90 -[_NSPlaceholderCharacterSet retain] + 1
1 com.apple.Foundation 0x9b953a69 -[NSConcreteScanner initWithString:] + 222
2 com.apple.Foundation 0x9b953905 +[NSScanner scannerWithString:] + 70
3 com.apple.Foundation 0x9b99f409 -[NSNumber(NSDecimalNumberExtensions) decimalValue] + 78
4 com.apple.xquery 0x13a5e206 -[XQueryNumber initWithNumber:type:] + 213
5 com.apple.xquery 0x13a5eaa6 +[XQueryNumber integerWithNumber:] + 70
6 com.apple.xquery 0x13a5e72d fn_compare + 165
7 com.apple.xquery 0x13a5d74e +[XQueryOperatorExpr compareValue:withValue:forType:withContext:] + 532
8 com.apple.xquery 0x13a5c24b +[XQueryOperatorExpr generalComparisonOperatorEvaluate:withLeft:right:forContext:] + 847
9 com.apple.xquery 0x13a5bd83 +[XQueryOperatorExpr evaluateOperator:withLeft:right:forContext:] + 223
10 com.apple.xquery 0x13a5bc0b -[XQueryOperatorExpr evaluateWithContext:] + 248
11 com.apple.xquery 0x13a59380 -[XQueryExprList evaluateWithContext:] + 112
12 com.apple.xquery 0x13a5a349 -[XQueryStep handlePreicatesFromIndex:items:context:] + 1120
13 com.apple.xquery 0x13a5a7a9 -[XQueryAxisStep processItems:toResults:forContext:validate:] + 491
14 com.apple.xquery 0x13a5ae4f WalkAxisStepCallBack + 241
15 com.apple.xquery 0x13a5aa8b WalkAxis + 433
16 com.apple.xquery 0x13a5a844 -[XQueryAxisStep processItems:toResults:forContext:validate:] + 646
17 com.apple.xquery 0x13a59675 -[XQueryPathExpr evaluateWithContext:] + 455
18 com.apple.xquery 0x13a59380 -[XQueryExprList evaluateWithContext:] + 112
19 com.apple.xquery 0x13a58ac2 -[XQueryContext evaluateXQuery:constants:contextItem:error:] + 864
20 com.apple.Foundation 0x9b99efb5 -[NSXMLNode objectsForXQuery:constants:error:] + 785
21 com.apple.Foundation 0x9baf6f0c -[NSXMLNode nodesForXPath:error:] + 58
22 com.apple.Keynote.sfrendering 0x0257c175 -[SFRManipulatedStroke initWithProperties:bundle:] + 2469
23 com.apple.Keynote.sfrendering 0x0257f87d -[SFRSmartStroke initWithBundle:] + 93
24 com.apple.Keynote.sfrendering 0x02541fff -[SFRSmartStroke initWithXMLUnarchiver:node:version:] + 143
25 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
26 com.apple.Keynote.sfarchiving 0x0160f8f1 -[SFAXMLUnarchiver createObjectFromNode:] + 65
27 com.apple.Keynote.sfstyles 0x0266a307 -[SFSStyle(PersistenceAdditions) initMoreWithXMLUnarchiver:node:] + 981
28 com.apple.Keynote.sfdrawables 0x0234b33f -[SFDGraphicStyle(PersistenceAdditions) initMoreWithXMLUnarchiver:node:] + 63
29 com.apple.Keynote.sfarchiving 0x0160e7ba -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 1178
30 com.apple.Keynote.sfarchiving 0x0160f8f1 -[SFAXMLUnarchiver createObjectFromNode:] + 65
31 com.apple.Keynote.sfstyles 0x02669c85 -[SFSStylesheet(PersistenceAdditions) initWithXMLUnarchiver:node:version:] + 674
32 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
33 com.apple.iWork.Keynote 0x0001a1ba 0x1000 + 102842
34 com.apple.iWork.Keynote 0x000dff90 0x1000 + 913296
35 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
36 com.apple.iWork.Keynote 0x000b77b4 0x1000 + 747444
37 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
38 com.apple.iWork.Keynote 0x000b4aed 0x1000 + 735981
39 com.apple.iWork.Keynote 0x00238e49 0x1000 + 2326089
40 com.apple.iWork.Keynote 0x000ac2dd 0x1000 + 701149
41 com.apple.iWork.Keynote 0x000ab841 0x1000 + 698433
42 com.apple.AppKit 0x9a8fdac8 -[NSDocument _initWithContentsOfURL:ofType:error:] + 166
43 com.apple.AppKit 0x9a8fd9b9 -[NSDocument initWithContentsOfURL:ofType:error:] + 320
44 com.apple.AppKit 0x9aa6ebf7 -[NSDocumentController makeDocumentWithContentsOfURL:ofType:error:] + 389
45 com.apple.iWork.Keynote 0x00016ba2 0x1000 + 88994
46 com.apple.iWork.Keynote 0x000999e5 0x1000 + 625125
47 com.apple.sf.sfapplication 0x02e5182a -[SFAppDocumentController openDocumentWithContentsOfURL:display:error:] + 64
48 com.apple.sf.sfapplication 0x02e84a88 -[SFAppStartingPointsWindowController(Private) openPanelDidEnd:returnCode:contextInfo:] + 172
49 com.apple.AppKit 0x9ac16ad3 -[NSSavePanel _dismissModeless:] + 228
50 com.apple.AppKit 0x9ac15a5d -[NSSavePanel dismissWindow:] + 154
51 com.apple.AppKit 0x9ac176c5 -[NSSavePanel ok:] + 464
52 com.apple.CoreFoundation 0x97ea6d11 -[NSObject performSelector:withObject:] + 65
53 com.apple.AppKit 0x9a779663 -[NSApplication sendAction:to:from:] + 232
54 com.apple.sf.sfapplication 0x02e4bb90 -[SFAppApplication sendAction:to:from:] + 610
55 com.apple.AppKit 0x9a779540 -[NSControl sendAction:to:] + 102
56 com.apple.AppKit 0x9a779443 -[NSCell _sendActionFrom:] + 160
57 com.apple.AppKit 0x9a9a011e -[NSButtonCell performClick:] + 828
58 com.apple.AppKit 0x9aa0b825 -[NSControl performClick:] + 40
59 com.apple.AppKit 0x9ac13f79 -[NSSavePanel _handleFileListConfirmedSelection:] + 77
60 com.apple.AppKit 0x9ac14125 -[NSSavePanel fileBrowserPerformOpenAction:] + 137
61 com.apple.AppKit 0x9af96737 -[NSNavFinderViewFileBrowser finderViewOpenSelection:] + 77
62 com.apple.FinderKit 0x91edb4c6 -[FIFinderViewGutsController _delegateHandleOpenSelection] + 98
63 com.apple.FinderKit 0x91edb4f8 -[FIFinderViewGutsController openSelection] + 35
64 com.apple.FinderKit 0x91e4dfc0 -[FI_TBrowserViewController(Actions) openSelection] + 36
65 com.apple.FinderKit 0x91e5cd5e -[FI_TListViewController handleDoubleClick:] + 135
66 com.apple.CoreFoundation 0x97ea6d11 -[NSObject performSelector:withObject:] + 65
67 com.apple.AppKit 0x9a779663 -[NSApplication sendAction:to:from:] + 232
68 com.apple.sf.sfapplication 0x02e4bb90 -[SFAppApplication sendAction:to:from:] + 610
69 com.apple.AppKit 0x9a779540 -[NSControl sendAction:to:] + 102
70 com.apple.AppKit 0x9a7e1b56 -[NSTableView _sendAction:to:row:column:] + 163
71 com.apple.AppKit 0x9a7de6dc -[NSTableView mouseDown:] + 6128
72 com.apple.AppKit 0x9abbc994 -[NSOutlineView mouseDown:] + 80
73 com.apple.FinderKit 0x91e68025 -[FI_TListView mouseDown:] + 159
74 com.apple.AppKit 0x9a740dcd -[NSWindow sendEvent:] + 7533
75 com.apple.AppKit 0x9a6d9f77 -[NSApplication sendEvent:] + 4788
76 com.apple.sf.sfapplication 0x02e472dd -[SFAppApplication sendEvent:] + 789
77 com.apple.iWork.Keynote 0x000164b1 0x1000 + 87217
78 com.apple.AppKit 0x9a66bb21 -[NSApplication run] + 1007
79 com.apple.iWork.Keynote 0x0000f8a2 0x1000 + 59554
80 com.apple.iWork.Keynote 0x0000f81b 0x1000 + 59419
81 com.apple.iWork.Keynote 0x0005d146 0x1000 + 377158
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x98ead90a kevent + 10
1 libdispatch.dylib 0x9784ce04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x9784b853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x98ead02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95ff9ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x95ffb6fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x98eac83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95ffbe78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x95ffbf7b pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x9b9c93c3 -[NSCondition waitUntilDate:] + 427
4 com.apple.Foundation 0x9b98f7d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5 com.apple.Foundation 0x9b98f6a6 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.Keynote.SFControls 0x029dd3ee -[SFCImageCollectionUpdateQueue(Private) thread:] + 98
7 com.apple.Foundation 0x9b996e25 -[NSThread main] + 45
8 com.apple.Foundation 0x9b996dd5 __NSThread__main__ + 1582
9 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
10 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 4:: CVDisplayLink
0 libsystem_kernel.dylib 0x98eac83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95ffbe21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x95fac42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreVideo 0x9a5880cd CVDisplayLink::runIOThread() + 945
4 com.apple.CoreVideo 0x9a587d05 _ZL13startIOThreadPv + 160
5 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
6 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x98eacb42 __select + 10
1 com.apple.CoreFoundation 0x97e95e15 __CFSocketManager + 1557
2 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
3 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 6 Crashed:: com.apple.appkit-heartbeat
0 com.apple.CoreFoundation 0x97f51f43 __addAltHandler2 + 83
1 com.apple.CoreFoundation 0x97ea727c _CFDoExceptionOperation + 652
2 com.apple.Foundation 0x9b9667e9 _NSAddExceptionHandlerForLock + 33
3 com.apple.AppKit 0x9a66a3a2 _NSAppKitLock + 78
4 com.apple.AppKit 0x9a6df88c -[NSApplication _keyWindowForHeartBeat] + 49
5 com.apple.AppKit 0x9a8b4168 -[NSUIHeartBeat _heartBeatThread:] + 1005
6 com.apple.Foundation 0x9b996e25 -[NSThread main] + 45
7 com.apple.Foundation 0x9b996dd5 __NSThread__main__ + 1582
8 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
9 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x98ead02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95ff9ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x95ffb6fe start_wqthread + 30
Thread 6 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xfeb00020 ecx: 0x00000000 edx: 0xffffffff
edi: 0x052d49c0 esi: 0x00000000 ebp: 0xb0616c28 esp: 0xb0616c00
ss: 0x00000023 efl: 0x00010282 eip: 0x97f51f43 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0
Binary Images:
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0x40a000 - 0xf1bffb com.apple.sfcompatibility (1.0 - 0.0.1d1) <2237C99F-3144-0918-47A2-403A125BA9D0> /Library/Application Support/iWork '09/*/SFCompatibility.framework/Versions/A/SFCompatibility
0x1604000 - 0x165dff7 com.apple.Keynote.sfarchiving (1.0 - 0.0.1d1) <E489EE3A-D0D0-749C-E38B-C9E87AA2BEE3> /Library/Application Support/iWork '09/*/SFArchiving.framework/Versions/A/SFArchiving
0x168f000 - 0x19f9ff7 com.apple.Keynote.sfcharts (2.0 - 2.0) <0A1A116C-2AE2-7C65-E93B-1A54B1153626> /Library/Application Support/iWork '09/*/SFCharts.framework/Versions/A/SFCharts
0x1c2b000 - 0x20e6feb com.apple.SFTabular (1.0 - 1.0) <BB41B4DC-2F8E-B7E3-6274-7A92437B8FF4> /Library/Application Support/iWork '09/*/SFTabular.framework/Versions/A/SFTabular
0x22a6000 - 0x2437ff3 com.apple.Keynote.sfdrawables (2.0 - 2.0) <7D531D66-A640-D293-817E-6D5C8D15E26D> /Library/Application Support/iWork '09/*/SFDrawables.framework/Versions/A/SFDrawables
0x24f4000 - 0x2602fef com.apple.Keynote.sfrendering (1.0 - 1.0) <A817A67F-149D-85C4-4625-5DB753E8A4FF> /Library/Application Support/iWork '09/*/SFRendering.framework/Versions/A/SFRendering
0x2664000 - 0x267dff7 com.apple.Keynote.sfstyles (1.0 - 1.0) <25A20E06-8C1E-1BD9-7F0C-8B4027676DFD> /Library/Application Support/iWork '09/*/SFStyles.framework/Versions/A/SFStyles
0x268e000 - 0x2748ff3 com.apple.Keynote.sfutility (1.0 - 0.0.1d1) <ED93C91F-C30E-541E-BDD3-04A25579EAFB> /Library/Application Support/iWork '09/*/SFUtility.framework/Versions/A/SFUtility
0x27ba000 - 0x2842fff com.apple.Keynote.proofreader (0 - 1) <6442D80E-854E-F13A-0C69-AFF7F7D927F7> /Library/Application Support/iWork '09/*/SFProofReader.framework/Versions/A/SFProofReader
0x2850000 - 0x290afef com.apple.Keynote.sfinspectors (1.0 - 1.0) <B9BB5F5B-F7CE-8F1A-F308-43A11E6617A5> /Library/Application Support/iWork '09/*/SFInspectors.framework/Versions/A/SFInspectors
0x2966000 - 0x29abfe7 com.apple.Keynote.SFAnimation (1.0 - 0.0.1d1) <057D09D4-072E-995E-D3D0-42D1E0AAC07C> /Library/Application Support/iWork '09/*/SFAnimation.framework/Versions/A/SFAnimation
0x29d6000 - 0x2a21ff7 com.apple.Keynote.SFControls (1.0 - 20030306_1) <37F86C48-E752-688E-9A75-3F4D3BA5C054> /Library/Application Support/iWork '09/*/SFControls.framework/Versions/A/SFControls
0x2a4e000 - 0x2cc1fef com.apple.Keynote.SFWordProcessing (1.0 - 20030221_1) <F7952C77-8CF1-30F4-7FA7-A3A45FA2E184> /Library/Application Support/iWork '09/*/SFWordProcessing.framework/Versions/A/SFWordProcessing
0x2de0000 - 0x2debff7 com.apple.sfwebview (1.0 - 1.0) <BA9AC8B3-E014-1D60-C00A-9FF8F07B88B0> /Library/Application Support/iWork '09/*/SFWebView.framework/Versions/A/SFWebView
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0x2f5f000 - 0x2f65ff7 com.apple.sf.sfblocks (1.0 - 1.0) <5A4D56C0-BF30-ED6E-4208-172D05E0C630> /Library/Application Support/iWork '09/*/SFBlocks.framework/Versions/A/SFBlocks
0x2f6e000 - 0x301bff7 libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <7B6DB792-C9E5-3772-8734-8D0052757B8C> /usr/lib/libcrypto.0.9.7.dylib
0x3060000 - 0x3062fff com.apple.ExceptionHandling (1.5 - 10) <14A3DCBC-77E4-3E87-A937-202817079AED> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x3068000 - 0x3106feb com.apple.MobileMe (8 - 1.0) <1EE19EEA-80C5-27C0-7F00-37D5B108FE24> /Library/Application Support/iWork '09/*/MobileMe.framework/Versions/A/MobileMe
0x33ba000 - 0x33beff3 com.apple.keynote.3DChartAnimations (1.0 - 1.0) <0F318168-A331-A68A-E5EA-C11E4CB3B291> /Applications/iWork '09/Keynote.app/Contents/Resources/Animations/3DChartAnimations.sfxplugin/Conte nts/MacOS/3DChartAnimations
0x5551000 - 0x55b3ff7 com.apple.Keynote.Bolt (1.0 - 1.0) <B34F93B0-9E65-D906-32FD-89DF71CC61CF> /Applications/iWork '09/Keynote.app/Contents/Resources/Animations/Bolt.sfxplugin/Contents/MacOS/Bol t
0x55e7000 - 0x55f8ff7 com.apple.iWork.Keynote.Gizmo (1.0 - 1.0) <F36028BA-1AFB-C5C4-F00C-FB7EE73BFBAB> /Applications/iWork '09/Keynote.app/Contents/Resources/Animations/Gizmo.sfxplugin/Contents/MacOS/Gi zmo
0x5778000 - 0x5781ff6 libcldcpuengine.dylib (2.0.19 - compatibility 1.0.0) <95A88DC8-E5EE-363F-9275-214D5AB7A2EF> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x5788000 - 0x578afff libCoreFSCache.dylib (??? - ???) <9E7CBE71-566C-36E9-A49F-C5FF6956D76F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x57a7000 - 0x57a7ffb +cl_kernels (??? - ???) <321398B0-F0AD-49ED-8D74-4582B9B71482> cl_kernels
0xb5ed000 - 0xb695ff7 unorm8_bgra.dylib (2.0.19 - compatibility 1.0.0) <99A967D2-5577-396B-BD11-56EAFF962AB2> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0xb6a7000 - 0xb74cff7 unorm8_rgba.dylib (2.0.19 - compatibility 1.0.0) <58EF82E1-2227-38BD-B298-47BC1D149789> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgba. dylib
0xbd56000 - 0xbd56ff7 +cl_kernels (??? - ???) <359A762C-7972-424C-8103-45D881D64BFA> cl_kernels
0xbd5f000 - 0xbd61fff com.apple.AddressBook.LocalSourceBundle (1.5 - 1091) <7A218EB1-111E-3E5C-8FC0-3300D232D7F6> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0xbd66000 - 0xbd69ffe com.apple.DirectoryServicesSource (1.5 - 1091) <2DB6EF39-C50C-318D-9F7A-7A9EE37C1FE2> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0xbdcb000 - 0xbdd7ffb libGPUSupport.dylib (??? - ???) <A4467427-9E43-3F03-96E7-B09BBD5F0A6D> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0xbdde000 - 0xbddfff5 +cl_kernels (??? - ???) <4A991F3F-C820-433C-80AE-E08EDF3A5DCA> cl_kernels
0xc641000 - 0xc7c9ff9 GLEngine (??? - ???) <84549EEF-900F-397A-AABC-47DD261F40BE> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0xc800000 - 0xc96affb libGLProgrammability.dylib (??? - ???) <169ED314-B937-3877-A7D7-4AFB96D8C561> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0xc999000 - 0xc9c6ff0 GLRendererFloat (??? - ???) <B72FCE8D-7A5E-35F3-8A9F-0D139F8921AB> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0xcb00000 - 0xce81fef com.apple.driver.AppleIntelHD3000GraphicsGLDriver (7.32.12 - 7.3.2) <AB1CE0F6-8FD8-384E-9DE9-A31DDD0607BD> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsGLDriver
0xdf99000 - 0xdf9aff1 +cl_kernels (??? - ???) <6818F20F-C15C-4B0B-93C6-139BCDA79F64> cl_kernels
0xf28e000 - 0xf28fffd +cl_kernels (??? - ???) <D60D330F-1497-4A4F-825F-983E756025FA> cl_kernels
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0x95a38000 - 0x95d3afff com.apple.CoreServices.CarbonCore (960.25 - 960.25) <C613B0DA-B401-3DC7-B626-6E20D4DDC8A8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x95df9000 - 0x95e2fff8 libssl.0.9.8.dylib (49.1.0 - compatibility 0.9.8) <1FB07221-3160-3E55-A8CC-55B4405C8A30> /usr/lib/libssl.0.9.8.dylib
0x95e30000 - 0x95e4afff com.apple.Kerberos (1.0 - 1) <D7920A1C-FEC4-3460-8DD0-D02491578CBB> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95e4b000 - 0x95f92fff com.apple.syncservices (6.3 - 673.6) <26B02D5F-F8FC-386D-93F0-9A588929487A> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95f93000 - 0x95f9aff8 libCGXCoreImage.A.dylib (600.0.0 - compatibility 64.0.0) <4F9DD9D1-F251-3661-A3C6-B1F550B084B0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x95f9b000 - 0x96066fff libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <52421B00-79C8-3727-94DE-62F6820B9C31> /usr/lib/system/libsystem_c.dylib
0x96067000 - 0x9613eff3 com.apple.avfoundation (2.0 - 180.50) <7B7FDF30-AC40-3715-A409-B5A27F7B5585> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x9613f000 - 0x96141ff7 libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib
0x96183000 - 0x9618afff com.apple.agl (3.2.0 -I've not used Keynote 5.3 in OS 10.7.5 in quite some time, but I do know that in more current OS versions there is a Saved Application State folder in the Username/Library folder which can get corrupted/ messed up when an application crashes. The User Library folder, as I recall, is hidden in the Finder, but accessible by pressing and holding the Option key while clicking on the Go menu in Finder.
"com.apple.Keynote.savedState" is the folder, or perhaps file, you want to find and delete- making sure Keynote is not open at that time, which if it can't start without crashing will not be a problem.
This is a "trick" I've used with other applications that got stuck in a loop of trying to restore a pre-crash state, and obviously couldn't start as that state led to the crash. I do not see that savedState file for Keynote on my 10.9 computer, but that is where I would look.
Good luck! -
My "Hanging with Friends" app keeps crashing whenever I try to open it. I have deleted and re-downloaded the app, restarted my iPhone, and even restored my iPhone all together, and nothing is working. How can I get this app to work again?
Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
My Instagram app on my iPhone 4s keeps crashing whenever i try to open it. I want to delete it then download it again but it said that doing so would delete all of it's data. Does that mean I'll lose all of my pictures?
I have this excact problem too, Deleting the the app and then reinstalling it won't delete your photos as they are stored on facebooks servers. You will just have to remember you username and password to sign in again. Ever since Facbook bought instagram i have had this problem on my 4S too.
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The App store application crashes whenever I try to open the application. What can I do?
- Try restoring the iPod from backup
- Next restore to factory defaults/new iPod. -
Audacity Crashes Whenever I Try To Open File?
I have recommended Audacity to FCE users for the last few years but have not used it recently as I have other apps.
I have just downloaded several versions to test on my iMac but each one freezes or crashes whenever I try to open an AIF file.
There would appear to be a conflict with something I have on my machine but I have no idea what.
I removed the obvious suspect, Perian, but this had no effect.
As I have several other (more expensive) audio editing apps it is not a problem other than being an irritation that something does not work and I don't know why.
I have far too many things installed to list, so has anyone heard of anything that might be causing this conflict?
Needless to say, it works perfectly on my old G4 1.25kHz eMac using OS X 10.4.11Have posted on Audacity forum. Didn't get a solution but one reply indirectly led me to this discovery.
If I get a file, ctrl-click it and choose "Open With Audacity", there is no problem.
If I have the Audacity timeline window open and I select "File>Open Recent", there is no problem and the selected file opens and plays.
However, if I open Audacity so the timeline window is displayed and select "File>Open" or "File>Import" in order to select a new file, Audacity crashes.
So as long as I avoid this last method - which is normally the first choice method - I'm OK.
But this shouldn't be necessary as everything works fine on my prehistoric eMac. -
Safari keeps crashing every time I try to open a link from a different application, i.e. Mail. The trouble report says that some problem occurs with libcooliris.dylib plug-in. Can any one help?
Thanks!Dear Linc,
Thank you for the advice, John Blanchard1 and Linc Davis
As suggested in your reference thread I removed "/Library/Printers/hp/PDEs/hpPostScriptPDE.plugin" and the problem has been resolved.
I am guessing the the plug-in for the hp printers got corrupted and effected every thing, or became unsuitable when I installed an Apple update. I would be most grateful if you can confirm how the problem was coursed so I can understand and learn from this experiance.
Ash -
I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.
Hi,
Please refer to the help document below:
Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application
Regards,
Sheena -
I have iPhone 4s, and using latest iOS. When I try to open any link from Twitter or Facebook, it goes to open some wrong webpage. My iphone seems to be infected or suffering from some spyware or malware. How can I remove this wrong link opening ? Please help me to resolve...
I think the McAfee suite will do the trick when I pay them a one-time fee of $69 or $179 for a year for unlimited support.
Your call of course but IMO a waste of money. Please read this first:
There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac has NOT been infected by a virus, it may have another security-related problem, but more likely a technical problem unrelated to any malware threat.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435
The User Tip (which you are welcome to print out and retain for future reference) seeks to offer guidance on the main security threats and how to avoid them.
More useful information can also be found here:
http://www.reedcorner.net/mmg/ -
When I try to open a document from my file on Mac OS X the following message appears, with the Bluetooth logo: 'SELECT A BLUETOOTH DEVICE ....Select a device to send file ...' I then have to go to the source of the document, (e.g. Pages), to open the file. Please could someone help?
The Get Info dialog should look something like this:
The "Change All" button should be at the bottom of the "Open With" section. This is how it appears in Snow Leopard. Other OSX versions many be slightly different.
If something is changing the setting back to something else you may have a deeper problem than I am able to help you with. What is appearing in the Open with area before you correct it?
If the problem is still persisting, instead of double clicking on the file to open it, try right or control clicking and then select Open With and choose the proper app from the list. -
Whenever i try to open my after effect it just says error 15 n dont work plzz help me out
whenever i try to open my after effect it just says error 15 n dont work plzz help me out
We cannot know. you are not telling us anything about your system, what kind of project, what footage etc. We don't even know what version of AE!!! In any case, run the Creative Suite Cleaner Tool, reinstall the program. If the issues persist, we realyl need a lot more info to help you.
Mylenium -
I installed the InDesign CC Testversion and now i try to open INDD-Files from earlier Version. Always i get the error "This file is made by an earlier Version...." but it´s CC that is the latest Version. What is the problem ? Should i have to convert the files ?
Adobe has been using confusing version names for at least five years.
There are now two versions labeled CC, version 9 and version 10 (also known as CC 2014). Version 10 is the latest, and if you attempt to open a version 10 file in Version 9 that is not fully patched you will get an error message telling you that the file cannot be opened. The latest patch for version 9 should use a cloud-based service at Adobe to convert version 10 files to IDML and allow you to open that.
I suspect you may be using an older operating system. Version 10 requires that your system runs at least OS X 10.7 or Windows 7 SP1 and if you are not it will not even be offered to you. -
When I got to my manage account I can not change my security questions and I have no idea what they are. Can anyone help?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76108) -
I recently got the Safeeyes internet filter for my PC. I have windows XP. Now, whenever I try to open Firefox, it crashes. Is there any way I can use the filter with Firefox? I uninstalled the filter and now Firefox is working.
I talked to several techs at Safe Eyes and they couldn't help me. Said their programmers were working on it. I uninstalled Safe Eyes yesterday and can now use Firefox some, but it is still crashing--just not as much.
My crash signature: mozalloc_abort(char const* const) | NS_DebugBreak_P | Initialize()
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