Firefox crashes won't even open just goes to crash report

I'm using internet explorer as I can't even open firefox. Just updated to 6.0.2 yesterday was working fine last night this morning this all I get is the Mozilla Crash Reporter.
If I have to uninstall and reinstall I really want to know how to save my bookmarks this is most important.
I followed the steps in troubleshooting listed below. The instructions in Help for Firefox Crashes are not applicable because I can't open firefox at all to run in Safe Mode or anything else

I was having this problem also. I tried doing a System Restore and that did not do the trick. I also tried going into Safe Mode and couldn't resolve the problem. Finally I did reinstall Firefox (using Internet Explorer, which I only keep around in case I encounter problems such as this), and voila! Finally I could get back into Firefox, and all of my bookmarks and saved passwords were still there.
I hope this will be encouraging to others who have been experiencing the same problem.

Similar Messages

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    Process:         Adobe InDesign CS5 [10658]
    Path:            /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    Identifier:      com.adobe.InDesign
    Version:         7.0.4.553 (7040)
    Code Type:       X86 (Native)
    Parent Process:  launchd [151]
    Responsible:     Adobe InDesign CS5 [10658]
    User ID:         501
    Date/Time:       2013-11-14 16:20:09.499 -0600
    OS Version:      Mac OS X 10.9 (13A603)
    Report Version:  11
    Anonymous UUID:  8824F67E-4AA0-3BEC-BB9A-03C187670BA3
    Sleep/Wake UUID: 24134353-25C2-4836-ACC4-8EE5526EC4F3
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000002c
    VM Regions Near 0x2c:
    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
        __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   dyld                                    0x8fe13105 ImageLoader::isLinked() const + 11
    1   dyld                                    0x8fe10883 NSLinkModule + 103

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  • I recently did the software update on my Mac and now my safari won't even open? What should I do to fix this?

    So a few weeks ago I installed the software update that came up - I've never had any problems before after doing this. Now though my Safari won't even open, the icon just bobs up and down for a few seconds then I get a pop up box telling me:
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    Process:         Safari [8849]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.1.6 (7534.56.5)
    Build Info:      WebBrowser-7534056005000000~6
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [117]
    Date/Time:       2012-08-23 10:25:32.600 +0100
    OS Version:      Mac OS X 10.7.4 (11E53)
    Report Version:  9
    Interval Since Last Report:          101519 sec
    Crashes Since Last Report:           3
    Per-App Interval Since Last Report:  20 sec
    Per-App Crashes Since Last Report:   3
    Anonymous UUID:                      9BE58ABD-B1A5-4F66-95B2-215F4C322878
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    objc[8849]: garbage collection is OFF
    *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
    *** First throw call stack:
              0   CoreFoundation                      0x00007fff8d153f56 __exceptionPreprocess + 198
              1   libobjc.A.dylib                     0x00007fff95cb8d5e objc_exception_throw + 43
              2   CoreFoundation                      0x00007fff8d153d8a +[NSException raise:format:arguments:] + 106
              3   Foundation                          0x00007fff8c01e71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
              4   AppKit                              0x00007fff8e985cdf -[NSMenu itemAtIndex:] + 165
              5   AppKit                              0x00007fff8e985e38 -[NSMenu removeItemAtIndex:] + 63
              6   Safari                              0x000000010475bc2e -[AppController awakeFromNib] + 387
              7   CoreFoundation                      0x00007fff8d14afb1 -[NSObject performSelector:] + 49
              8   CoreFoundation                      0x00007fff8d14af32 -[NSSet makeObjectsPerformSelector:] + 274
              9   AppKit                              0x00007fff8e96d9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
              10  AppKit                              0x00007fff8e963f73 loadNib + 322
              11  AppKit                              0x00007fff8e963470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
              12  AppKit                              0x00007fff8e96338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
              13  AppKit                              0x00007fff8e9632ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
              14  AppKit                              0x00007fff8ebd406f NSApplicationMain + 398
              15  Safari                              0x000000010495e806 SafariMain + 166
              16  Safari                              0x000000010474af24 Safari + 3876
    terminate called throwing an exception
    abort() called
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib                  0x00007fff9272dce2 __pthread_kill + 10
    1   libsystem_c.dylib                       0x00007fff951a47d2 pthread_kill + 95
    2   libsystem_c.dylib                       0x00007fff95195a7a abort + 143
    3   libc++abi.dylib                         0x00007fff8d0ab7bc abort_message + 214
    4   libc++abi.dylib                         0x00007fff8d0a8fcf default_terminate() + 28
    5   libobjc.A.dylib                         0x00007fff95cb91b9 _objc_terminate + 94
    6   libc++abi.dylib                         0x00007fff8d0a9001 safe_handler_caller(void (*)()) + 11
    7   libc++abi.dylib                         0x00007fff8d0a905c std::terminate() + 16
    8   libc++abi.dylib                         0x00007fff8d0aa152 __cxa_throw + 114
    9   libobjc.A.dylib                         0x00007fff95cb8e7a objc_exception_throw + 327
    10  com.apple.CoreFoundation                0x00007fff8d153d8a +[NSException raise:format:arguments:] + 106
    11  com.apple.Foundation                    0x00007fff8c01e71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
    12  com.apple.AppKit                        0x00007fff8e985cdf -[NSMenu itemAtIndex:] + 165
    13  com.apple.AppKit                        0x00007fff8e985e38 -[NSMenu removeItemAtIndex:] + 63
    14  com.apple.Safari.framework              0x000000010475bc2e -[AppController awakeFromNib] + 387
    15  com.apple.CoreFoundation                0x00007fff8d14afb1 -[NSObject performSelector:] + 49
    16  com.apple.CoreFoundation                0x00007fff8d14af32 -[NSSet makeObjectsPerformSelector:] + 274
    17  com.apple.AppKit                        0x00007fff8e96d9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
    18  com.apple.AppKit                        0x00007fff8e963f73 loadNib + 322
    19  com.apple.AppKit                        0x00007fff8e963470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
    20  com.apple.AppKit                        0x00007fff8e96338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
    21  com.apple.AppKit                        0x00007fff8e9632ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
    22  com.apple.AppKit                        0x00007fff8ebd406f NSApplicationMain + 398
    23  com.apple.Safari.framework              0x000000010495e806 SafariMain + 166
    24  com.apple.Safari                        0x000000010474af24 0x10474a000 + 3876
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff9272e7e6 kevent + 10
    1   libdispatch.dylib                       0x00007fff9718c78a _dispatch_mgr_invoke + 923
    2   libdispatch.dylib                       0x00007fff9718b31a _dispatch_mgr_thread + 54
    Thread 2:: Dispatch queue: com.apple.CFURLCACHE_work_queue
    0   libsystem_kernel.dylib                  0x00007fff9272e5b6 fsync + 10
    1   libsqlite3.dylib                        0x00007fff9780de38 unixSync + 72
    2   libsqlite3.dylib                        0x00007fff9781b777 syncJournal + 167
    3   libsqlite3.dylib                        0x00007fff9780ca1e sqlite3PagerCommitPhaseOne + 1262
    4   libsqlite3.dylib                        0x00007fff977f811e sqlite3BtreeCommitPhaseOne + 478
    5   libsqlite3.dylib                        0x00007fff977f7735 vdbeCommit + 981
    6   libsqlite3.dylib                        0x00007fff977ba55a sqlite3VdbeHalt + 4442
    7   libsqlite3.dylib                        0x00007fff977ec1a6 sqlite3VdbeExec + 51958
    8   libsqlite3.dylib                        0x00007fff977dea5b sqlite3_step + 1883
    9   libsqlite3.dylib                        0x00007fff977a1fb5 sqlite3_exec + 533
    10  com.apple.CFNetwork                     0x00007fff907cf66c __CFURLCache::PostDatabaseOpenPragmaExecute() + 48
    11  com.apple.CFNetwork                     0x00007fff907cf542 __CFURLCache::OpenDatabase() + 196
    12  com.apple.CFNetwork                     0x00007fff907cf040 ProcessCacheTasks(__CFURLCache*, bool) + 265
    13  com.apple.CFNetwork                     0x00007fff907cea72 _ZL24_CFURLCacheTimerCallbackPv + 662
    14  libdispatch.dylib                       0x00007fff9718aa86 _dispatch_call_block_and_release + 18
    15  libdispatch.dylib                       0x00007fff9718c2d6 _dispatch_queue_drain + 264
    16  libdispatch.dylib                       0x00007fff9718c132 _dispatch_queue_invoke + 54
    17  libdispatch.dylib                       0x00007fff9718b92c _dispatch_worker_thread2 + 198
    18  libsystem_c.dylib                       0x00007fff951a43da _pthread_wqthread + 316
    19  libsystem_c.dylib                       0x00007fff951a5b85 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib                  0x00007fff9272e192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff951a4594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff951a5b85 start_wqthread + 13
    Thread 4:: WebCore: IconDatabase
    0   libsystem_kernel.dylib                  0x00007fff9272dbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff951a6274 _pthread_cond_wait + 840
    2   com.apple.WebCore                       0x00000001057f91fc WebCore::IconDatabase::syncThreadMainLoop() + 124
    3   com.apple.WebCore                       0x00000001057f6d50 WebCore::IconDatabase::iconDatabaseSyncThread() + 496
    4   com.apple.JavaScriptCore                0x000000010513911f _ZN3WTFL19wtfThreadEntryPointEPv + 15
    5   libsystem_c.dylib                       0x00007fff951a28bf _pthread_start + 335
    6   libsystem_c.dylib                       0x00007fff951a5b75 thread_start + 13
    Thread 5:: CoreAnimation render server
    0   libsystem_kernel.dylib                  0x00007fff9272c67a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff9272bd71 mach_msg + 73
    2   com.apple.QuartzCore                    0x00007fff8d2932d9 CA::Render::Server::server_thread(void*) + 184
    3   com.apple.QuartzCore                    0x00007fff8d293219 thread_fun + 24
    4   libsystem_c.dylib                       0x00007fff951a28bf _pthread_start + 335
    5   libsystem_c.dylib                       0x00007fff951a5b75 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff64348408  rdx: 0x0000000000000000
      rdi: 0x000000000000060b  rsi: 0x0000000000000006  rbp: 0x00007fff64348430  rsp: 0x00007fff64348408
       r8: 0x00007fff7c65efb8   r9: 0x00007fff64347e98  r10: 0x00007fff9272dd0a  r11: 0xffffff80002da8d0
      r12: 0x00007f8999e46220  r13: 0x0000000000000000  r14: 0x00007fff7c661960  r15: 0x00007fff64348580
      rip: 0x00007fff9272dce2  rfl: 0x0000000000000246  cr2: 0x0000000108629000
    Logical CPU: 0
    Binary Images:
           0x10474a000 -        0x10474afff  com.apple.Safari (5.1.6 - 7534.56.5) <C1A60C3B-9DA6-3FE7-87BA-6B09016A39A9> /Applications/Safari.app/Contents/MacOS/Safari
           0x10474f000 -        0x104be9ff7  com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
           0x104f06000 -        0x105195fff  com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
           0x105246000 -        0x1053c8ff7  com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
           0x1054b6000 -        0x10568ffff  com.apple.WebKit2 (7536 - 7536.25) <15991DAF-D0C9-3D65-A96B-AF7428ADCC4E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
           0x1057f3000 -        0x106798ff7  com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
        0x7fff6434a000 -     0x7fff6437ebaf  dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
        0x7fff8afcb000 -     0x7fff8afeafff  libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
        0x7fff8afeb000 -     0x7fff8b0f8fff  libJP2.dylib (??? - ???) <5BE8CFA7-00C2-3BDE-BC20-5FF6DC18B415> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
        0x7fff8b10e000 -     0x7fff8b134fff  com.apple.framework.familycontrols (3.0 - 300) <93828BC1-3D83-3A93-99A5-F0E7951AFC6C> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
        0x7fff8b20c000 -     0x7fff8b213fff  com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
        0x7fff8b40e000 -     0x7fff8b40ffff  liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
        0x7fff8b410000 -     0x7fff8b8b5fff  com.apple.RawCamera.bundle (3.12.0 - 615) <10CCCC87-4A1E-3343-BF09-1C6640B56F45> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
        0x7fff8b8b6000 -     0x7fff8b8c9ff7  libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib
        0x7fff8b8ca000 -     0x7fff8b94eff7  com.apple.ApplicationServices.ATS (317.11.0 - ???) <082DEAFE-8A93-3AF2-B4E5-30012E725929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
        0x7fff8b94f000 -     0x7fff8b978fff  com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
        0x7fff8ba51000 -     0x7fff8ba51fff  com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
        0x7fff8ba90000 -     0x7fff8bdbcff7  com.apple.HIToolbox (1.9 - ???) <B7D2A06B-7BE5-3355-BF7D-8139100B9B97> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
        0x7fff8be97000 -     0x7fff8bed9fff  com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
        0x7fff8bf53000 -     0x7fff8c26cfff  com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff8c27e000 -     0x7fff8c284fff  libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
        0x7fff8cd95000 -     0x7fff8cd9eff7  libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
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        0x7fff95c71000 -     0x7fff95c8eff7  com.apple.openscripting (1.3.3 - ???) <BDCCCBA9-F440-30BD-8378-FAB5AF685A5D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
        0x7fff95c8f000 -     0x7fff95ca1ff7  libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
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    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 3
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 13103
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=185.1M resident=90.2M(49%) swapped_out_or_unallocated=94.9M(51%)
    Writable regions: Total=1.0G written=4724K(0%) resident=6424K(1%) swapped_out=0K(0%) unallocated=1.0G(99%)
    REGION TYPE                        VIRTUAL
    ===========                        =======
    CG shared images                       96K
    CoreServices                         1164K
    JS JIT generated code                   8K
    JS JIT generated code (reserved)      1.0G        reserved VM address space (unallocated)
    MALLOC                               24.6M
    MALLOC guard page                      48K
    SQLite page cache                     288K
    STACK GUARD                          56.0M
    Stack                                10.5M
    VM_ALLOCATE                            64K
    __CI_BITMAP                            80K
    __DATA                               16.2M
    __IMAGE                               528K
    __LINKEDIT                           59.8M
    __RC_CAMERAS                          244K
    __TEXT                              125.3M
    __UNICODE                             544K
    mapped file                          24.7M
    shared memory                         312K
    ===========                        =======
    TOTAL                                 1.3G
    TOTAL, minus reserved VM space      320.5M
    Model: MacBook7,1, BootROM MB71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.60f5
    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334648532D4346382020
    Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334648532D4346382020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.4.20)
    Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS545025B9SA02, 250.06 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS23N
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24600000 / 2
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06600000 / 3
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0x06630000 / 5
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x06300000 / 2

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