Firefox doesn't display some text on certain pages.

I've noticed that on some pages, Firefox doesn't display certain text. I have the newest version of Firefox installed and my flash and java are updated. The text displays fine on Chrome and IE. Please see my example in the screenshots of the stevenson.edu webpage. Does anybody know what I can do to fix this problem or if there is some sort of plugin I am missing to display certain content? Thanks.
Screenshot of Firefox: http://i47.tinypic.com/123359k.jpg
Screenshot of Chrome: http://i48.tinypic.com/2uy3ay1.jpg

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!

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''Gnospen [[#answer-693501|said]]''
<blockquote>
maybe it would help if you open "troubleshooting information" (under help)
and copy it to clipboard and paste it here
</blockquote>
"application": {
"name": "Firefox",
"version": "35.0.1",
"userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0",
"supportURL": "https://support.mozilla.org/1/firefox/35.0.1/WINNT/en-US/",
"numTotalWindows": 1,
"numRemoteWindows": 0
"crashes": {
"submitted": [
"id": "bp-267af71f-8bf3-46cc-883e-ff65e2150222",
"date": 1424594056152,
"pending": false
"pending": 1
"modifiedPreferences": {
"accessibility.typeaheadfind.flashBar": 0,
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.disk.smart_size.use_old_max": false,
"browser.cache.disk.capacity": 358400,
"browser.cache.disk.smart_size_cached_value": 358400,
"browser.cache.frecency_experiment": 4,
"browser.fixup.domainwhitelist.googler": true,
"browser.fixup.domainwhitelist.google": true,
"browser.fixup.domainwhitelist.gmail": true,
"browser.fixup.domainwhitelist.totaldramawiki": true,
"browser.fixup.domainwhitelist.omegle": true,
"browser.newtab.url": "http://mystart.incredibar.com/?a=6PRnKQcHXQ&i=26&did=10963&loc=skw",
"browser.places.smartBookmarksVersion": 7,
"browser.sessionstore.upgradeBackup.latestBuildID": "20150122214805",
"browser.sessionstore.max_resumed_crashes": 100,
"browser.sessionstore.enabled": true,
"browser.startup.homepage_override.mstone": "35.0.1",
"browser.startup.homepage": "http://mystart.incredibar.com/?a=6PRnKQcHXQ&i=26&did=10963&loc=skw|http://www.youtube.com/",
"browser.startup.homepage_override.buildID": "20150122214805",
"dom.max_chrome_script_run_time": 0,
"dom.mozApps.used": true,
"extensions.lastAppVersion": "35.0.1",
"font.internaluseonly.changed": true,
"gfx.direct3d.last_used_feature_level_idx": 0,
"keyword.URL": "http://mystart.incredibar.com/?a=6PRnKQcHXQ&i=26&did=10963&loc=skw&search=",
"media.gmp-gmpopenh264.lastUpdate": 1423171183,
"media.gmp-gmpopenh264.version": "1.3",
"media.gmp-manager.lastCheck": 1424516177,
"network.cookie.prefsMigrated": true,
"places.database.lastMaintenance": 1424565640,
"places.history.expiration.transient_current_max_pages": 104858,
"plugin.disable_full_page_plugin_for_types": "application/pdf",
"plugin.state.nppdf": 2,
"plugin.importedState": true,
"privacy.sanitize.timeSpan": 0,
"privacy.cpd.cookies": false,
"privacy.sanitize.migrateFx3Prefs": true,
"privacy.cpd.sessions": false,
"storage.vacuum.last.places.sqlite": 1424326926,
"storage.vacuum.last.index": 1
"lockedPreferences": {},
"graphics": {
"numTotalWindows": 1,
"numAcceleratedWindows": 1,
"windowLayerManagerType": "Direct3D 11",
"windowLayerManagerRemote": true,
"adapterDescription": "Intel(R) HD Graphics 4000",
"adapterVendorID": "0x8086",
"adapterDeviceID": "0x0166",
"adapterSubsysID": "00000000",
"adapterRAM": "Unknown",
"adapterDrivers": "igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32",
"driverVersion": "8.15.10.2712",
"driverDate": "3-26-2012",
"adapterDescription2": "",
"adapterVendorID2": "",
"adapterDeviceID2": "",
"adapterSubsysID2": "",
"adapterRAM2": "",
"adapterDrivers2": "",
"driverVersion2": "",
"driverDate2": "",
"isGPU2Active": false,
"direct2DEnabled": true,
"directWriteEnabled": true,
"directWriteVersion": "6.2.9200.16571",
"webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)",
"info": {
"AzureCanvasBackend": "direct2d",
"AzureSkiaAccelerated": 0,
"AzureFallbackCanvasBackend": "cairo",
"AzureContentBackend": "direct2d"
"javaScript": {
"incrementalGCEnabled": true
"accessibility": {
"isActive": false,
"forceDisabled": 0
"libraryVersions": {
"NSPR": {
"minVersion": "4.10.7",
"version": "4.10.7"
"NSS": {
"minVersion": "3.17.2 Basic ECC",
"version": "3.17.2 Basic ECC"
"NSSUTIL": {
"minVersion": "3.17.2",
"version": "3.17.2"
"NSSSSL": {
"minVersion": "3.17.2 Basic ECC",
"version": "3.17.2 Basic ECC"
"NSSSMIME": {
"minVersion": "3.17.2 Basic ECC",
"version": "3.17.2 Basic ECC"
"userJS": {
"exists": true
"extensions": [
"name": "Adblock Plus",
"version": "2.6.7",
"isActive": false,
"id": "{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}"
"name": "FastFreeConverter",
"version": "5.6",
"isActive": false,
"id": "extension@Fast_Free_Converter.com"
"name": "Mozilla hotfix",
"version": "2.0",
"isActive": false,
"id": "[email protected]"
"name": "Updater By SweetPacks",
"version": "2.0.0.609",
"isActive": false,
"id": "{8E9E3331-D360-4f87-8803-52DE43566502}"
"experiments": []
}

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