Firefox doesn't start in Windows 8 and none of your suggested solutions worked

I haven't been able to start the Firefox and I don't get any message on start-up. I tried all the suggested solutions from your support pages, but none work, as for most of them you need to have the browser open.
I uninstalled and re-installed the browser, but to no avail.

Hi,
1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
3. Delete the Firefox installation folder, which is located in one of these locations, by default:
o Windows:
 C:\Program Files\Mozilla Firefox
 C:\Program Files (x86)\Mozilla Firefox
o Mac: Delete Firefox from the Applications folder.
o Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
4. Now, go ahead and reinstall Firefox:
1. Double-click the downloaded installation file and go through the steps of the installation wizard.
2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Regards
''''''Deepak Krishnan P.R''''''

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    fstat(3, {st_mode=S_IFREG|0755, st_size=1662170, ...}) = 0
    mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7f8a5fa98000
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    open("/usr/lib/xulrunner-1.9.1/librt.so.1", O_RDONLY) = -1 ENOENT (No such file or directory)
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    read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0p!\0\0\0\0\0\0@"..., 832) = 832
    fstat(3, {st_mode=S_IFREG|0755, st_size=44013, ...}) = 0
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    close(3) = 0
    readlink("/etc/malloc.conf", 0x7fff794b8480, 4096) = -1 ENOENT (No such file or directory)
    mmap(NULL, 1048576, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7f8a5f996000
    mmap(NULL, 2097152, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7f8a5e2a1000
    munmap(0x7f8a5e2a1000, 2097152) = 0
    mmap(0x7f8a5e400000, 2097152, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7f8a5e2a1000
    munmap(0x7f8a5e2a1000, 2097152) = 0
    mmap(NULL, 3145728, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7f8a5e1a1000
    munmap(0x7f8a5e1a1000, 3145728) = 0
    mmap(0x7f8a5e200000, 2097152, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7f8a5e200000
    madvise(0x7f8a5e200000, 2097152, MADV_DONTNEED) = 0
    mmap(NULL, 1048576, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7f8a5e100000
    madvise(0x7f8a5e100000, 1048576, MADV_DONTNEED) = 0
    lstat("/bin", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
    lstat("/bin/firefox", 0x7fff794b9840) = -1 ENOENT (No such file or directory)
    lstat("/usr", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
    lstat("/usr/bin", {st_mode=S_IFDIR|0755, st_size=69632, ...}) = 0
    lstat("/usr/bin/firefox", {st_mode=S_IFLNK|0777, st_size=28, ...}) = 0
    readlink("/usr/bin/firefox", "/usr/lib/firefox-3.5/firefox"..., 4095) = 28
    lstat("/usr", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
    lstat("/usr/lib", {st_mode=S_IFDIR|0755, st_size=135168, ...}) = 0
    lstat("/usr/lib/firefox-3.5", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
    lstat("/usr/lib/firefox-3.5/firefox", {st_mode=S_IFREG|0755, st_size=90424, ...}) = 0
    stat("/usr/lib/firefox-3.5/firefox", {st_mode=S_IFREG|0755, st_size=90424, ...}) = 0
    access("/usr/lib/firefox-3.5/xulrunner/libxpcom.so", R_OK) = -1 ENOENT (No such file or directory)
    open("/usr/lib/firefox-3.5/application.ini", O_RDONLY) = 3
    fstat(3, {st_mode=S_IFREG|0644, st_size=2029, ...}) = 0
    mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7f8a5e0ff000
    fstat(3, {st_mode=S_IFREG|0644, st_size=2029, ...}) = 0
    lseek(3, 0, SEEK_SET) = 0
    read(3, "; ***** BEGIN LICENSE BLOCK *****"..., 2029) = 2029
    lseek(3, 2029, SEEK_SET) = 2029
    close(3) = 0
    munmap(0x7f8a5e0ff000, 4096) = 0
    open("/home/paul/.gre.config", O_RDONLY) = -1 ENOENT (No such file or directory)
    open("/home/paul/.gre.d", O_RDONLY|O_NONBLOCK|O_DIRECTORY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
    open("/etc/gre.conf", O_RDONLY) = -1 ENOENT (No such file or directory)
    open("/etc/gre.d", O_RDONLY|O_NONBLOCK|O_DIRECTORY|O_CLOEXEC) = 3
    fcntl(3, F_GETFD) = 0x1 (flags FD_CLOEXEC)
    getdents(3, /* 6 entries */, 32768) = 192
    open("/etc/gre.d/1.9.1.conf", O_RDONLY) = 4
    fstat(4, {st_mode=S_IFREG|0644, st_size=131, ...}) = 0
    mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7f8a5e0ff000
    fstat(4, {st_mode=S_IFREG|0644, st_size=131, ...}) = 0
    lseek(4, 0, SEEK_SET) = 0
    read(4, "# Registration file generated by "..., 131) = 131
    lseek(4, 131, SEEK_SET) = 131
    close(4) = 0
    munmap(0x7f8a5e0ff000, 4096) = 0
    open("/etc/gre.d/1.9.0.10.conf", O_RDONLY) = 4
    fstat(4, {st_mode=S_IFREG|0644, st_size=137, ...}) = 0
    mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7f8a5e0ff000
    fstat(4, {st_mode=S_IFREG|0644, st_size=137, ...}) = 0
    lseek(4, 0, SEEK_SET) = 0
    read(4, "# Registration file generated by "..., 137) = 137
    lseek(4, 137, SEEK_SET) = 137
    close(4) = 0
    munmap(0x7f8a5e0ff000, 4096) = 0
    open("/etc/gre.d/1.9.1.2.system.conf", O_RDONLY) = 4
    fstat(4, {st_mode=S_IFREG|0644, st_size=74, ...}) = 0
    mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7f8a5e0ff000
    fstat(4, {st_mode=S_IFREG|0644, st_size=74, ...}) = 0
    lseek(4, 0, SEEK_SET) = 0
    read(4, "[1.9.1.2]\nGRE_PATH=/usr/lib/xulru"..., 74) = 74
    lseek(4, 74, SEEK_SET) = 74
    close(4) = 0
    munmap(0x7f8a5e0ff000, 4096) = 0
    access("/usr/lib/xulrunner-1.9.1/libxpcom.so", R_OK) = 0
    close(3) = 0
    lstat("/usr", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
    lstat("/usr/lib", {st_mode=S_IFDIR|0755, st_size=135168, ...}) = 0
    lstat("/usr/lib/xulrunner-1.9.1", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
    lstat("/usr/lib/xulrunner-1.9.1/libxpcom.so", {st_mode=S_IFREG|0755, st_size=17112, ...}) = 0
    open("/usr/lib/xulrunner-1.9.1/dependentlibs.list", O_RDONLY) = 3
    fstat(3, {st_mode=S_IFREG|0644, st_size=136, ...}) = 0
    mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7f8a5e0ff000
    read(3, "libnspr4.so\nlibplc4.so\nlibplds4.s"..., 4096) = 136
    futex(0x7f8a5f3a50ec, FUTEX_WAKE_PRIVATE, 2147483647) = 0
    open("/usr/lib/xulrunner-1.9.1/libnspr4.so", O_RDONLY) = -1 ENOENT (No such file or directory)
    open("/usr/lib/xulrunner-1.9.1/libplc4.so", O_RDONLY) = -1 ENOENT (No such file or directory)
    open("/usr/lib/xulrunner-1.9.1/libplds4.so", O_RDONLY) = -1 ENOENT (No such file or directory)
    open("/usr/lib/xulrunner-1.9.1/libsqlite3.so", O_RDONLY) = -1 ENOENT (No such file or directory)
    open("/usr/lib/xulrunner-1.9.1/libnssutil3.so", O_RDONLY) = -1 ENOENT (No such file or directory)
    open("/usr/lib/xulrunner-1.9.1/libsoftokn3.so", O_RDONLY) = -1 ENOENT (No such file or directory)
    open("/usr/lib/xulrunner-1.9.1/libnss3.so", O_RDONLY) = -1 ENOENT (No such file or directory)
    open("/usr/lib/xulrunner-1.9.1/libssl3.so", O_RDONLY) = -1 ENOENT (No such file or directory)
    open("/usr/lib/xulrunner-1.9.1/libsmime3.so", O_RDONLY) = -1 ENOENT (No such file or directory)
    open("/usr/lib/xulrunner-1.9.1/libmozjs.so", O_RDONLY) = 4
    read(4, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\220\202\1\0\0\0\0\0@"..., 832) = 832
    fstat(4, {st_mode=S_IFREG|0755, st_size=788080, ...}) = 0
    mmap(NULL, 2885352, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 4, 0) = 0x7f8a5de3e000
    mprotect(0x7f8a5def6000, 2097152, PROT_NONE) = 0
    mmap(0x7f8a5e0f6000, 32768, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 4, 0xb8000) = 0x7f8a5e0f6000
    mmap(0x7f8a5e0fe000, 1768, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x7f8a5e0fe000
    close(4) = 0
    open("/usr/lib/xulrunner-1.9.1/libplds4.so", O_RDONLY) = -1 ENOENT (No such file or directory)
    open("/usr/lib/xulrunner-1.9.1/libplds4.so", O_RDONLY) = -1 ENOENT (No such file or directory)
    open("/etc/ld.so.cache", O_RDONLY) = 4
    fstat(4, {st_mode=S_IFREG|0644, st_size=153030, ...}) = 0
    mmap(NULL, 153030, PROT_READ, MAP_PRIVATE, 4, 0) = 0x7f8a5fa9a000
    close(4) = 0
    open("/usr/lib/libplds4.so", O_RDONLY) = 4
    read(4, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0`\17\0\0\0\0\0\0@"..., 832) = 832
    fstat(4, {st_mode=S_IFREG|0755, st_size=15836, ...}) = 0
    mmap(NULL, 2107248, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 4, 0) = 0x7f8a5dc3b000
    mprotect(0x7f8a5dc3e000, 2093056, PROT_NONE) = 0
    mmap(0x7f8a5de3d000, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 4, 0x2000) = 0x7f8a5de3d000
    close(4) = 0
    open("/usr/lib/xulrunner-1.9.1/libplc4.so", O_RDONLY) = -1 ENOENT (No such file or directory)
    open("/usr/lib/xulrunner-1.9.1/libplc4.so", O_RDONLY) = -1 ENOENT (No such file or directory)
    open("/usr/lib/libplc4.so", O_RDONLY) = 4
    read(4, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0`\25\0\0\0\0\0\0@"..., 832) = 832
    fstat(4, {st_mode=S_IFREG|0755, st_size=21281, ...}) = 0
    mmap(NULL, 2111544, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 4, 0) = 0x7f8a5da37000
    mprotect(0x7f8a5da3b000, 2093056, PROT_NONE) = 0
    mmap(0x7f8a5dc3a000, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 4, 0x3000) = 0x7f8a5dc3a000
    close(4) = 0
    open("/usr/lib/xulrunner-1.9.1/libnspr4.so", O_RDONLY) = -1 ENOENT (No such file or directory)
    open("/usr/lib/xulrunner-1.9.1/libnspr4.so", O_RDONLY) = -1 ENOENT (No such file or directory)
    open("/usr/lib/libnspr4.so", O_RDONLY) = 4
    read(4, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0`\337\0\0\0\0\0\0@"..., 832) = 832
    fstat(4, {st_mode=S_IFREG|0755, st_size=282434, ...}) = 0
    mmap(NULL, 2341312, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 4, 0) = 0x7f8a5d7fb000
    mprotect(0x7f8a5d833000, 2093056, PROT_NONE) = 0
    mmap(0x7f8a5da32000, 12288, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 4, 0x37000) = 0x7f8a5da32000
    mmap(0x7f8a5da35000, 6592, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x7f8a5da35000
    close(4) = 0
    munmap(0x7f8a5fa9a000, 153030) = 0
    open("/usr/lib/xulrunner-1.9.1/libxul.so", O_RDONLY) = 4
    read(4, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0 dF\0\0\0\0\0@"..., 832) = 832
    fstat(4, {st_mode=S_IFREG|0755, st_size=18977320, ...}) = 0
    mmap(NULL, 21121752, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 4, 0) = 0x7f8a5c3d6000
    mprotect(0x7f8a5d415000, 2093056, PROT_NONE) = 0
    mmap(0x7f8a5d614000, 1912832, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 4, 0x103e000) = 0x7f8a5d614000
    mmap(0x7f8a5d7e7000, 80600, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x7f8a5d7e7000
    close(4) = 0
    --- SIGSEGV (Segmentation fault) @ 0 (0) ---
    +++ killed by SIGSEGV +++

  • Is it wrong or why Firefox uses it as an extremely large amount of memory? I'm running Firefox 7.0.1 on Windows 7 and it is more or less constant over 1.5 GB of memory utilization, twice as much as they early version 6. Best regards Jonas Walther

    Is it wrong or why Firefox uses it as an extremely large amount of memory?
    I'm running Firefox 7.0.1 on Windows 7 and it is more or less constant over 1.5 GB of memory utilization, twice as much as they early version 6.
    Best regards
    Jonas Walther

    Hi musicfan,<br />Sorry you are having problems with Firefox. Maybe you should have asked earlier and we could have fixed it.
    Reading your comments I do not see that rolling back to an insecure Firefox 22 will actually help you much. You are probably best using IE, unless you have also damaged that.
    *[[Export bookmarks to Internet Explorer]]
    You should not use old versions they are insecure. Security fixes are publicised and exploitable.
    * [[Install an older version of Firefox]]
    * https://www.mozilla.org/security/known-vulnerabilities/firefox.html
    Most others will not be having such problems. We are now able to say that with confidence because after developers missed a regression in Firefox 4 telemetry was introduced so that data was obtained. It may be an idea to turn on your telemetry, if you have not already done so, and decide to stick with Firefox.
    *[[Send performance data to Mozilla to help improve Firefox]]
    Trying safe mode takes seconds. Unfortunatly if you are not willing to do even rudimentary troubleshooting there is not anything we can do to help you.
    *[[Troubleshoot Firefox issues using Safe Mode]]

  • I just downloaded Windows 10 and now my headphone will not work, the other caller can't hear me.

    I just downloaded Windows 10 and now my headphones are not working and the other caller
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    Please download and install the driver from the following weblink:
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    I am an HP employee.
    Regards,
    Vidya
    Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
    ***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***

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