Firefox downloads "failed". Have reset FF, been through "downloading problems" trouble doc, and uninstalled/reinstalled FF w/o luck. Safari is able to download.

Recently I am unable to download anything in FF. It briefly acts as if downloading, but the file is corrupted and the next to the file in the DL manager it just says "Failed".
I tried Resetting FF. No luck.
Then I tried all the steps in the "downloading problems" support doc. No luck.
I tried with all add-ons disabled. No luck.
In desperation, I searched for "Firefox" and moved two folders called Firefox, the application, and a .plist file to the trash (still there) and redownloaded Firefox and reinstalled. No luck.
If I click on a .pdf it will be be viewable, but it won't download. It's not just .pdfs that fail, it is any file I try and download.

I have the same problem and I also tried a lot of troubleshooting advices without any success.
The problem seems to be with OS X Parental Control turned on and using a other account than the one of the admin.
The user sl-nw found a short-term solutions (changing back to version 31, working like a charm or turning off Parental Control), yet a long-term solution is needed:
https://support.mozilla.org/en-US/questions/1018279
Perhaps Firefox should add a bug fix to their next update.

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I have finished a book in Aperture 3. When I press buy book a text comes up " empty text field detected in book" I have been through the book many times and can't find it. Can I over ride it at this stage the book wants to cancel

I have finished a book in Aperture 3. When I press" buy book' a text comes up " empty text field detected in book" I have been through the book many times and can't find it. Can I over ride it? At this stage the book wants me to cancel

I have been through the book many times and can't find it. Can I over ride it? At this stage the book wants me to cancel
Sure, you can override the warning and press "Continue" instead.
But you said "you have been through the book many times" - have you checked the pages in Aperture's book view or have you checked the preview of the book? I'd look at least at at the "Preview" of the Book - after pressing "Continue" you will see the "Preview" button when the next panel is shown. Look carefully at the preview of the book, if any text is missing.
If you are sure that you like what you see in the preview and no empty textfields show, you can proceed to buy the book.
Regards
Léonie

I have had i phones for the last six years and i just bought the iphone 5. I tried to download a paid application and for the first time i am asked to answer my security questions which i don't remember. In order to reset my question i need my rescue emai

I have had i phones for the last six years and i just bought the iphone 5. I tried to download a paid application and for the first time i am asked to answer my security questions which i don't remember. In order to reset my question i need my rescue emai,which does not exist.can anybody help????

That is normal for purchasing apps for a device not previously associated with your Apple ID.
You will need to contact iTunes Store Support here: http://www.apple.com/emea/support/itunes/contact.html

Please cancel my free Creative Cloud membership, fredrik@kva.se. I've been through all your info pages, and they direct me here.

Please cancel my free Creative Cloud membership, [email protected] I've been through all your info pages, and they direct me here.

There is nothing to cancel. It simply runs out. If you want your Adobe ID deleted, you have to contact support by web chat.
Mylenium

I would like to know if I can "join CD tracks" once they are downloaded into a playlist in my ITunes folder on my computer and/or how do you "join CD tracks" if you are downloading from iTunes itself. I have two songs that I would like to "join" but I d

I would like to know if I can "join CD tracks" once they are downloaded into a playlist in my ITunes folder on my computer and/or how do you "join CD tracks" if you are downloading from iTunes itself. From the information through the "Help" menu, it seems you can only "join cd tracks" when you are in the process of downloading them from a CD onto your iTunes playlist?
.....any suggestions would help.
Thank You
DW

The help menu is correct.

Firefox continues to have"Not Reponding" issues. Upadated all plug-ins and disables most of them but issue still occurs, often.

Firefox continues to have"Not Responding" issues. Updated all plug-ins and disabled most of them but issue still occurs, OFTEN.

Thank you for your reply,
I know that plugins aren't being outright disabled and that people need to be encouraged to keep up to date, it's just that there's a lopsided amount of focus on them as a security vector from Mozilla.
I must point out however, that javascript security at the moment seems to consist of an on-off switch on almost every browser in existence: there is no obvious way to set "I don't want that site to know where my mouse is for my privacy", "I don't want that site to dynamically load content because it slows my browser" or the sort.
While there is CAPS ( http://www.mozilla.org/projects/security/components/ConfigPolicy.html ) it is not configurable from within the browser (and its existence at all is obfuscated) and considering a lot of javascript is obfuscated to discourage run-time modification (say using web development toolbars) or discourage CAPS usage, there's little way to know what exactly to use CAPS on without reverse engineering. The average user would not be able to do this.
Javascript security needs to be more, much more than an on/off switch.

I have just downloaded adobe photoshop elements 13 on a vista laptop and realised it is not compatible.will i be able to download it again on another computer?

I have just downloaded adobe photoshop elements 13 on a vista laptop and realised it is not compatible.will i be able to download it again on another computer?

Yes. There should be a download link if you purchased it from Adobe. You can also find a download at...
PSE 10, 11, 12,13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

HT1725 downloaded songs go silent half way through, how can i erase and re-download?

downloaded songs go silent half way through, how can i erase and re-download?

All you need to do is go to the iTunes store, and then go to purchased in the right side of iTunes store. It is under the quick links. Then you will be able to download the past purchases there.

I have a MacPro without the updated IOS 7, just purchased an iPod Touch with IOS7, will I be able to download my iTunes library without upgrading my MacPro? I have to keep my computer on old system due to investigation of white collar hacker/frenemy.

I have a MacPro without the updated IOS 7, just purchased an iPod Touch with IOS7, will I be able to download my old iTunes library without upgrading my MacPro? I have to keep my computer on old system due to investigation of white collar hacker/frenemy.

Allan Eckert, my guess is that my reply did not show up until the OPs posted her reply. That problem seems to have restarted this morning. See the post in the Lounge>Community Operations forum for more info.
Allan Eckert wrote:
What is wrong with the one from lllaass?

Iphone 4 not recognized and will not sync after latest itunes update. I have done all trouble shooting and uninstalled and reinstalled itunes to no avail.

iphone 4 not recognized and will not sync after latest itunes update. I have done recommendedl trouble shooting and uninstalled and reinstalled itunes to no avail. Can I go back to earlier version of itunes or restore computer to fix?

'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

About a month ago my wifi switch greyed out. I went through all the trouble shooting and ended up going to the Genius Bar and got a new iPhone 4S. Now the switch greyed out on the new one.. help!

About a month ago my wifi switch greyed out. I went through all the trouble shooting and ended up going to the Genius Bar and got a new iPhone 4S. Now the switch greyed out on the new one.. help!
I've had my new one for less than 3 weeks. What gives? I'm loosing faith in apple

no body?

Hello, my itunes app is getting shut down every time I want to open it. Ever since I downloaded the last two updates. I tryed repearing the file and uninstalling and installing several times. Still, is not working. I work with music and need my itunes

Hello, my itunes app is getting shut down every time I want to open it.
I don't know if it's related but ever since I downloaded the last two updates. I tryed reparing the file and uninstalling and installing several times. Still, is not working. I work with music and need my itunes up and running. Does anybody know how to fix this?

Hi Vero Torres,
If you are having issues with iTunes unexpectedly quitting on launch after on your Windows machine, you may find the troubleshooting steps outlined in the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden

Operating System Window XP Professional. I can not open Firefox. I have reset it and it worked for a few days. Now I can not execute it. Appreciate help.

Can not execute Firefox. So I updated it and reinstalled it. Then I reset it. For a couple days it worked fine. Now I am back to square one. Can not open firefox again.

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one:
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu) and confirm all upcoming messages.
#Now, uninstall Firefox by following the steps mentioned in the [[Uninstall Firefox from your computer#w_uninstall-firefox|Uninstall Firefox]] article.
'''IMPORTANT:''' On Windows, the uninstaller has the option to remove your personal data and settings. Make sure that you do '''not''' check this option; otherwise all of your bookmarks, passwords, extensions, user customizations and other Firefox [[Profiles|user profile data]] will be removed from your computer.
After uninstalling Firefox on Windows, delete the "Mozilla Firefox" program folder, located by default in one of these locations:
* '''(On 32-bit Windows)''' ''C:\Program Files\Mozilla Firefox''
* '''(On 64-bit Windows)''' ''C:\Program Files (x86)\Mozilla Firefox''
#Go to the Windows Start menu and click on "Computer".
#In the Explorer window that opens, double click Local Disk (C:) to open the C:\ drive.
#Find the "Program Files (x86)" folder or "Program Files" folder.
#* On 32-bit Windows, double-click the '''Program Files''' folder to open it.
#* On 64-bit Windows, you will see a "Program Files (x86)" folder AND a "Program Files" folder. Open the '''Program Files (x86)''' folder.
#Look for a '''Mozilla Firefox''' folder. If you find one, right-click it and select ''Delete'' and confirm that you want to move the folder to the Recycle Bin.
Now, go ahead and reinstall Firefox:
#Double-click the downloaded installation file and go through the steps of the installation wizard.
#Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

My iPad was logging me out so I have reset it - I cannot log into iCloud now and also my login for app updates defaults to an incorrect email address can anyone suggest how to re configure

My iPad was logging me out so I have reset it - it retained all apps but I cannot now log into iCloud and when downloading apps it defaults to the wrong email details so the iPad doesn't recognise it to update - can anyone suggest how to resolve this

Have you attempted to access your Apple ID through iforgot.apple.com ?
If you have access to the internet, you should be able to go through the process of resetting your Apple ID password via security questions or email.
Assuming that you use the same Apple ID for iCloud and the iTunes/App Stores, resetting your password may help you log back into iCloud and the iTunes/App Stores.

My eyes failing, or has Jive been messing with the typographical color and contrast of text?

Are my eyes failing more egregiously, am I having another one of my increasingly frequent senior moments, or has Jive been messing with the typographical color and contrast of text in the forums?
For some reason, I'm noticing today a very weak gray text and diminished contrast between text and background?
Monitors regularly and often calibrated with hardware pucks.
I had my eyes checked and new prescription glasses in the last few months, now I wondering what other tests I may need. Or is it really Jive messing with us again?
Thanks in advance.

I hope you have slept well, my friend, and again find the forums to be as pleasurable to use as always.
Your screen grab seems exceptionally clear and contrasty to me, when shown at full-size.
I have personally blocked typekit.com so as to avoid using the Adobe fonts entirely. That seems to have helped me deal with this place better.
Here's what Dave sees (his screen grab from above) vs. what I see here (mine's on bottom):
Latest trouble for me is that for about the past week I have to log in every time I visit, regardless of the selection of [ ] Remember Me. That's just a little too much trouble to go through to be at this wonderful place. Sigh.
-Noel

Firefox downloads "failed". Have reset FF, been through "downloading problems" trouble doc, and uninstalled/reinstalled FF w/o luck. Safari is able to download.

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