Firefox either closes suddenly when I click on the address bar after startup or it hangs and also blocks internet explorer from loading

On my Windows XP sp3 system the current the last two releases of Firefox both exhibit the same behavior. When I launch Firefox it will either shutdown within seconds with no crash reporter or other error logged or it will hang completely and indefinitely. When it hangs it also blocks internet explorer 8 from loading. I have tried and followed all the steps in the crashing FAQ including safe mode, uninstalls, re-installs, profile deletes (even the profile dialog closed suddenly). I use Norton Internet Security version 18.6.0.29. A full virus scan does not find any problems. I have disabled all toolbars, plugins and addons and the problem persists. Google Chrome, Internet Explorer and Opera all work fine. Only occasionally does Firefox load and keep running. It's as if it is failing on some check at startup and either crashes or hangs most of the time.

That is a Flash Player that plays an MP3 file.
*http://instantteleseminar.com/?eventid=29457633
*http://ds1.downloadtech.net/cn1086/audio/59175301551694-002.mp3
Is Flash installed and working?
*http://www.adobe.com/software/flash/about/
*http://helpx.adobe.com/flash-player.html
*http://helpx.adobe.com/flash-player/kb/troubleshoot-games-video-audio-flash.html
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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    [https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting]
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