Firefox freezes 3.5.9
I deleted 4 and went back to 3.5.9 as 4 would not let me run a Google gadget. I did try a 3.6.? version and it did the same as 4. Now I have had trouble several times loading the 3.5.9 setup file, I get corrupt file. I try it again and have loaded the setup successfully a couple of times and then uninstalled 3.5.9 because of the freezing problem. The last download was good and has been running a few days & now back to the old problem. Will not close program, won't reduce and just plain won’t do anything without control, Alt, Delete to get it stopped. Any Ideas, I do not want to go back to 4 as it will not let me run the “Disneyland Webcam gadget” on my iGoogle home page. Is Firefox 4 32 bit based as that gadget won’t run on Java 64 bit so I have both 32 & 64 bit Jave?
You can download here [http://www.mozilla.com/en-US/firefox/all-older.html]
Firefox 3.5.x will be maintained with security and stability updates until August 2010. All users are strongly encouraged to upgrade to Firefox 3.6.
Faisal
-Firefox Support
Similar Messages
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When navigating the internet, if I come across a web page that has a link to open a picture or program in a new window, if I click on it, it does not open. Firefox immediately looses functionality in that I cannot open a new tab with the mouse wheel, right click to open a new tab, or use my bookmarks in either the drop down or toolbar to navigate away. I can usually still navigate the page that I am on, for example, (https://loanconsolidation.ed.gov/AppEntry/apply-online/appindex.jsp), when it freezes I cannot click on any of the content at the center of the page but I can still use the links from the list on the far left. For an example of the pictures, (http://www.insect-sale.com/), if you click on "New Arrivals" at the top of the page it takes you to a list of products that can only be viewed by clicking on them. Usually a picture of the item would open in a small window but it does not and Firefox freezes. This has also happen when I try a view a degree audit on a school's website where a program would usually open in a new window. The only thing I have been able to find that still functions properly when this happens is the home page button. I can click on it or use the wheel to open it in a tab just fine, but if I try and go anywhere else I cannot. The only way I can get Firefox back to normal is to use the Task Manager and end the process. Another thing I have noticed, that may or may not be related; is that my Norton Internet Security toolbar, that should show up below the bookmarks toolbar and above the tabs, only shows up about 1 out of every 10 times I open Firefox. Some days it doesn't show up at all. If it does show up and I log into Identity Safe, the autofill for the programed website works, even if the toolbar doesn't show up the next time I open Firefox.
Go to Tools->Options->Apps
Here you should see two columns: Content Type on the left, Actions on the right.
Find and select excel spreadsheet or any other content type in the left column. There should be a corresponding action in the right column. What is it? You can use the drop-down list to select the option you want:
Always Ask - Firefox will ask each time: What do you want to do with this file?
Save file - Firefox will save this file to your computer
Use - Firefox will give this file to the program to open it
In case of saving, Firefox will either prompt you every time where you want the file to be saved, or save it to the default location. It depends on the preference in
Tools->Options->General->Download -
Hi
XP sp3 4gb ram
Firefox 6.0.2
Firefox crashes every time I do any of the following. Then I have to force quit Fire fox.
If i click a download link on a web page, Firefox freezes the instant I click the link
...but Firefox does not freeze if I click a web link on a web page or page navigation link.
If i go to the Menu bar > Tools > Options, Firefox freezes the instant I select Options from the Tools menu.
...but Firefox does not freeze if select any other item from the Tools menu.
If I go to the Menu bar > File, Firefox instantly freezes the instant I select either "Save Page as..." or "Open file..."
...but Firefox does not freeze if I select any other option from the File menu such as: New Tab, New Window, Send Link, page Setup, Print, Exit etc
If I go the Menu Bar > Bookmarks > Show all Bookmarks > Import and Backup, Firefox instantly freezes the second I select "Import" or "Export"
... but Firefox does not freeze if I select any other command in the Bookmarks sub menus, nor does it freeze if I back out of the menu entirely.
Same as above for History if I select "Import" or "Export"
...so I have isolated the problem to a limited number of commands in Firefox that cause Firefox to freeze... described above. Everything else in Firefox works fine.
HERE IS A SUMMARY OF WHAT CAUSES THE FREEZING:
• Clicking a download link on a webpage
• Going to the Menu Bar > File and selecting "save as" or "Open File"
• Going to the Menu bar > Tools and selecting Options.
• Going to Bookmarks > Show all Bookmarks > Import and Backup and selecting either "Import" or "Export"
• Same as above for History if I select "Import" or "Export"
Everything else in Firefox works fine. I went through every menu command and checked for freezes. Only the commands I mentioned above cause the freezing.
I tried the following to try to fix it:
• Reset my modem and router (Problem still exists)
• Uninstalled FF. Deleted folders, profiles (Downloads.sqlite), Registry entries. Reinstalled. (Problem still exists)
• Restarted FF in Firefox safe mode. (Problem still exists)
• Restarted in Windows Safe mode and then started FF in Firefox safe mode (Problem still exists)
• Disabled Window firewall. Disabled ZoneAlarm firewall, Shutdown ZoneAlarm firewall. Set Internel Options to default settings. (Problem still exists)
• I reset the config option: browser.download.manager.scanWhenDone to false
What does work?
• Firefox does not crash when I click a link an go a website, navigate a page, use a menu item command.
• Firefox works fine on my other computer.
• Internet Explorer works fine on the computer that Firefox is having a problem on.
• My other applications work fine on the computer that Firefox is having a problem on.
I want to add that, I just overcame the XP Recovery Virus by following a post that suggested running the following software to fix the virus. Everything seems back to normal except Firefox.
The software I ran to fix the problem are listed below:
• malwarebytes
• superantispyware
• ccleaner
• combofix.
• smart defrag
• then load a good anti-virus. (I ran Zone Alarm virus scan)Hi.
This is about a question you posted to the Firefox Support forum three months ago (I'm sorry you never got an answer).
Did you ever fix the problem where Firefox freezes or hangs, when clicking a download link or using (File menu) "save as" or "open file"? Or when going to the Firefox (Tools) menu and clicking Options ? Or trying to Import or Export bookmarks?
I found this thread searching for a solution for someone on MozillaZine's support forum who's having a similar issue. See this thread: (maybe something he's tried that didn't work for him will work for you?)
http://forums.mozillazine.org/viewtopic.php?f=38&t=2382953&start=15
<br>Cannot download or click tools -> options -
When I start Firefox, about 15 seconds after I start it, my Firefox freezes for about 1 minute. I found out that it is my Hotmail that makes Firefox freeze.
First I thought it was my computer, but I have 2 other girls in my class that use Hotmail and Firefox and their computer also freezes for 1 full minute.
This is very annoying, what can I do to change this?
xxx ellen
p.s. I am from the Netherlands, maybe that has something to do with it?Try deleting cookies and cache:
1. Tools| Clear recent history
2. Time range to clear: Everything
3. If it isn't already selected, select '''Cookies''' and '''Cache'''
4. '''Clear now'''
'''Check cookie exceptions'''
1. Tools | Options | Privacy Panel
2. Set '''Firefox will: Use custom settings for history.''' '''Insure Accept cookies for sites and accept third-party cookies''' is selected
3. Click '''Exceptions'''. If the misbehaving site is in that list, select it and click '''Remove site'''
'''Safe Mode'''
Add-ons can cause problems with not being able to log into certain websites. To see if this is the case with your issue, run [[Safe mode]]. When you get to the safe mode window, select Continue in Safe Mode. If this resolves your problem, see [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
Also see [[Updating Firefox]] and [[Cannot log in to websites]] -
I had drafted a message about my Firefox freezing up when opened and, before I hit "Post Question," I tried to check to see what add-ons I have. Somehow that opened a new page on top of the one I was on. When I tried to back up to my message to hit the "Post Question" button, I got this screen which doesn't ask for my username and e-mail address and seems to assume my message got sent. So here's the question: Is this the first or second question you've received from me? If the first, then I have to find a way to start over.
While I'm asking question, why is it so hard to find out in Firefox 4.0 what add-ons I have installed? And why can't I go forward and back in any tab to any of the screens opened under that tab? 4.0 should be an improvement, not a degradation.
Thank you.The "Use custom settings for history" selection allows to see the current history and cookie settings, but selecting this doesn't make any changes to history and cookie settings.
Firefox shows "Use custom settings for history" as an indication that at least one of the history and cookie settings is not the default to make you aware that changes were made.
If all History settings are default then the custom settings are hidden and you see "Firefox will: (Never) Remember History".
"Never Remember History" means that Private Browsing is active and "Always use private browsing mode" gets a checkmark.
You need to remove the checkmark on "Always use private browsing mode" to leave Private Browsing mode or chose the "Remember History" setting.
*https://support.mozilla.org/kb/Private+Browsing -
When I open it, Firefox freezes after less than a minute of use. After waiting a few minutes, it unfreezes but then freezes again a few seconds later. This happens regardless of the website I'm on. I've tried uninstalling and reinstalling it and the problem didn't go away. I've even tried a clean reinstallation but it didn't work. This only happens on Firefox. IE and Safari work fine.
-Plug your MacBook into a power source.
-Click on the Apple menu and select "System Preferences".
-Click on the "Energy Saver" icon.
-Click on the "Options" tab.
-Uncheck the box labeled "Automatically reduce brightness of display before display sleep"
-At the top, next to "Settings for:", select "Battery" from the drop down menu.
-Uncheck the box labeled "Automatically reduce brightness of display before display sleep" -
After launching firefox and accessing gmail, I try to access and response to messages. So I compose a message and clickeed "SEND" but there is no action. This initially looked like a wi fi issue, but spent several hours on the phone with Shaw, who ran Speedtest and said things were fine. (The modem and router here are working away, all lights flashing.) On any web page I access, firefox freezes or hangs and I can't go anywhere else, hard to click off the page.In particular, I cannot ever access the Sign Out function of gmail - it just won't work, doesn't show the associated drop-down. I
After launching firefox and accessing gmail, I try to access and response to messages. So I compose a message and clickeed "SEND" but there is no action. This initially looked like a wi fi issue, but spent several hours on the phone with Shaw, who ran Speedtest and said things were fine. (The modem and router here are working away, all lights flashing.) On any web page I access, firefox freezes or hangs and I can't go anywhere else, hard to click off the page.In particular, I cannot ever access the Sign Out function of gmail - it just won't work, doesn't show the associated drop-down. I
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Firefox freezing, and eventually crashing when opening a tab?
Just yesterday this started, at first youtube videos froze the browser (but I could still hear them playing) and now I can't even open a tab without firefox freezing and just eventually having to end the process. It was working perfectly before yesterday.
Can you run Firefox in [[Safe Mode]]? If it functions properly in that configuration, then one of your add-ons is the culprit.
Also, please go to the [http://www.mozilla.com/en-US/plugincheck/ Plugins Check] page. Some of them are out of date and you'll need to update those first before we can proceed further.
By the way, you can view Youtube videos in HTML5 now instead of in Flash. All you need to do is to click the link at the foot of this page: http://www.youtube.com/html5 There's nothing to download and you don't have to fill in any forms. The player will switch automatically once you click that link.
''Apologies though for taking so long to respond to your question''. -
Firefox freezes sometimes when I try to open a web site in a new window.
For the past few weeks I am having an intermittent problem with firefox freezing. It happens when I try to open a site in a new window. Most of the time I have to go to task manager to close it and re-start. And almost always when I re-start it freezes for a second time and then I have to open it a third time. Usually if I try to restore a session it will happen over and over again so I have to start a new session. I have windows 7 and the latest version of firefox.
'''''"Is there some way to turn this off so I can open up the second tab using the same address from the drop down?"'''''
You can install this Add-on: https://addons.mozilla.org/en-US/firefox/addon/switch-to-tab-no-more/
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox] -
Firefox freezes for a period of time when I try to fill out online info
When I begin to fill out forms on line, the first few letters show up but then Firefox freezes for 15-60 seconds before the next letter is entered and does this with all of the letters I entered after thel initial freeze which is just what happened. I have therefore gone to typing the information in Notepad and then paste in the appropriate area which is what I am doing now. However, outside of Firefox the rest of Windows 7 is responding. I thought it might have been a problem with my keyboard but after contact with Logitech and there recommendatons which did not work, I believe it is a problem with either Windows 7 and/or Firefox. I have not used IE yet so at this point I do not know if the problem exists there.
You can check for problems with the sessionstore.js file in the Firefox profile folder that store session data.
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Multiple_profile_files_created
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Create a new profile as a test to check if your current profile is causing the problem.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
Firefox freezes for a while when the Downloads window pops up
Whenever I start a file download (regardless of its size), Firefox freezes for a few seconds, sometimes longer. I deleted the downloads.sqlite file and it helped for a few days but it started happening again. I deleted downloads.sqlite again but this time it wouldn't help at all. I even installed DownThemAll add-on as some people suggested but it happens with it too.
I've been using Firefox for 7-8 years now and never had any issues that could not be resolved but this plus some other freezes or crashes from time to time is starting to be annoying. I have all major browsers installed because of my work but kept FF as default one but I'm starting to consider a switch after all these years.
Can anyone suggest a soluton? And I don't consider disabling the Downloads pop-up window a solution.
Win 7 64bitThanks for your input but I already said that I deleted downloads.sqlite.
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After navigating (sometimes downloading pictures, sometimes not) for approximately 10 minutes, I can no longer see contents of drop down menus, then Firefox freezes up and I have to use Ctrl/Alt/Delete to end my internet experience.
== This happened ==
Every time Firefox opened
== After upgrading to 3.6Step by step, how did you arrive at seeing this agreement?
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Firefox freezes or closes with any version past 3.6! Have tried various suggestions from online support. I am using Windows XP Professional with all updates, Norton Security Suite, V5.1.0.2 updated. I am using Comcast. The following add-ons are installed in Firefox:DowloadHelper4.9.7, ExtendedCopyMenu(fixed version)1.6.1c and NoScript.
I tried installing V8.1 and it would either freeze or close. I have tried opening it in safe mode but Firefox would not open.
I have gone into the registry, removed all Mozilla and Firefox entries and reinstalled 8.1. Didn't make any difference. I really, really don't want to go back and start using IE.
Is this an issue for anyone else or just my computer which is about a year old? Sure would appreciate any help.
Regards,
PaleoThanks for your replies...
jsd2:
> What does it report for Build?
Build 10A380
a brody:
> Backup your data first
Done.
> If you can't install the 10.6.8 combo update
I can't... 10.6.1 says "Mac OS X update can't be installed on this disk. This volume does not meet the requirements of this update" and any subsequent update attempt says it "requires version [before this one] or later"
> your driver software isn't compatible with 10.6.8
Not sure how to check my driver
> you have insufficient disk space
I have 212 GB !
> the permissions haven't been repaired
I had a problem recently with this (for my main user account only) and fixed it (I can't remember how!).
But I should mention that I tried installing the 10.6.1 update from my other user accounts on this Mac
with the same result.
> or the PRAM battery needs replacing
How do I check that? Is that the little watch-type battery that G3 Macs used to have?
I should also add that I tried one of the malware scan sites mentioned on this forum and it returned 'no virus found'. -
Whenever you try to save a PDF file to a location other than the default location ('My Documents'), Firefox freezes & you have to go to the 'Task Manager' to exit Firefox and stop the error. I have Windows XP (Media Center Edition) and all updates (Firefox, Adobe PDF, Microsoft, virus protection, etc) are installed. This has only been a problem since Firefox 4, and isn't a problem in Internet Explorer.
Hi David,
Thank you for your detailed question. It sounds like the real issue is pdf files. Are there any antivirus/firewalls that might be blocking this specific file type? or are there any preferences in your control panel that might be blocking this?
Do you have any stored preferences for PDF files in Firefox?
*[[Applications panel - Set how Firefox handles different types of files]] -
I have an HP laptop; windows 7; core i7; wireless. I have been having problems for several months with Firefox freezing or not responding when I try to play farmville or add pins on Pinterest. I have tried the suggested fixes, without much luck. I un-installed Firefox and re-installed ; went thru the fixes for the plug-in etc. I don't know what else to tell you, but I am not very computer literate.
You didn't say what it is you tried, so we may end up telling you to do the same
things again. So please bear with us.<BR><BR>
I found that after Firefox v29, a LOT of my settings and<BR>
add-ons were changed / reset. Try this;
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]'''''
<BR>While you are in safe mode;<BR>
'''''Firefox Options > Advanced > General'''''.<BR>
Look for and turn off '''Use Hardware Acceleration'''.<BR>
Then check ALL of your settings. Browser and add-ons.<BR><BR>
Clear the Cache<BR>
'''''Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"'''''<BR><BR>
and<BR><BR>
Remove Cookies<BR>'''''Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"'''''<BR><BR>
While sill in safe mode, poke around a few safe web sites and see if there
is any problem. Then restart. -
Firefox freezes when opening an adobe acrobat (PDF) file from any website
Firefox freezes when opening an adobe acrobat (PDF) file from any website. This only started happening after the latest update of Firefox was installed. Do you have a fix?
Hi Susan,
The Adobe plugin in Internet Explorer is a bit different from the one in Firefox, however they're all made by Adobe and they usually come with Adobe Reader.
When you open a PDF file in Firefox, it "calls" Adobe Reader to help it read the file. In this case, the Adobe Reader takes over, and it is responsible for freezing your browser.
I suggest you try the last 4 solutions presented on the [[Opening PDF files within Firefox]] (start with "Re-install the plugin" through "Re-install Adobe Reader").
Good Luck :D
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