Firefox has stopped working in Windows 7 but works in Windows safe mode

I am sending this from a different computer on which Firefox works fine. My problem is on a Windows 7 PC -- in the past few days Firefox has stopped working in normal mode but works ok in Windows safe mode. I keep getting a Windows error message that it has stopped working and I will be notified if there is a solution. Of course, I am never notified. I have tried resetting Firefox when in Windows safe mode, as well as uninstalling and reinstalling Firefox, after having deleted all the program folders and appdate. I've exhausted every possible fix I could find in the Mozilla support forums but I still can's solve the problem. Can you help please?

*3
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

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