Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. I have a wndiws 7 system and use a Intel core processor. I have restarted several times and still ge this
Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. I have a wndows 7 system and use a Intel core processor. I have restarted several times and still ge this error. I have also tried to reinstall firefox and get the same error
== This happened ==
Every time Firefox opened
== today ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDS; InfoPath.2; .NET4.0C; AskTbUT2V5/5.8.0.12304)
<u>'''Kill Application'''</u>
In Task Manager, does firefox.exe show in the <u>'''Processes'''</u> tab?
See: [http://kb.mozillazine.org/Kill_application Kill Application]
'''<u>Causes and solutions for Firefox hanging at exit:</u>'''
[[Firefox hangs]]
[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
[[Firefox is already running but is not responding]]
<u>'''Safe Mode'''</u>
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes <u>'''before'''</u> starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling <u>'''one at a time'''</u> until the problem reappears. <u>'''You MUST close and restart Firefox after EACH change'''</u> via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.
Similar Messages
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when I launch firefox get the following message "firefox is already running, but is not resonding. to open a new window, you must first close the existing firefox process, or restart your system" firefox not running and a restart doesn't solve the problem
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 12.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
See also:
*https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
*http://kb.mozillazine.org/Profile_in_use
*http://kb.mozillazine.org/Recovering_a_missing_profile -
So this message appears mainly if I were changing web sites.Can't carry on until I have cleared everything from screen,gone on to my Thunderbird e-mail then Firefox will load again.I can then just carry on till next time.
Please look at [[Firefox is already running but is not responding]]
The initial problem is solved by killing any process firefox.exe, ( & maybe also plugincontainer.exe) Make sure you always close firefox by using the option Firefox Button -> Exit
You may need to investigate further and clear some of the duplicated files that may exist. -
i have to restart
Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.<br /><br />
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox] -
I get this message when I click the icon on the desktop or open a webpage from O.E.
Make sure that you do not start Firefox with the -no-remote switch appended to the command line.
* http://kb.mozillazine.org/Opening_a_new_instance_of_Firefox_with_another_profile
See also:
* http://kb.mozillazine.org/Profile_in_use
* [[Firefox is already running but is not responding]] -
As I stated above, I have to constantly restart my computer because I get a message stating firefox is already running.
Do you see a firefox.exe in the Task manager if you look there right after you get this error message?
You do not have to restart the computer, just kill that process.
This situation may occur if Firefox was not closed correctly or crashed. -
After deleted profile my Firefox will not start
Message - Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.
I have tried – Restarting - Checking control panel for active firefox.exe –Uninstal l- Reinstall- and run CCleaner. All without any result
Can You help me? Are there any other processes that can be running?
Is there any cleaning tool available?
Best Regards, PelleHi Pelle,
Why did you delete your profile? Also how? Did you use the profile manager or did you delete from the windows file structure?
It sounds like something during the profile delete has stopped Firefox from starting up. Please see the this article and follow the steps:
Please see this article: [http://kb.mozillazine.org/Profile_in_use]
--Edward -
I installed FF on my new computer, Windows 7 Toshiba, I get the message''' Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system'''. It is NOT open I only have one computer.
I had a computer expert try everything and we cannot get it to open.Look for the firefox process firefox.exe and kill it with for instance task manager. it is also worth watching for plugincontainer.exe.
The problem and solutions are explained in the articles:
* [[firefox is already running but is not responding]]
*[[firefox hangs]] -
I consistently get this message and have to re'boot my system. "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system"
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET CLR 3.0.04506; InfoPath.2; Media Center PC 5.0; SLCC1)<u>'''Kill Application'''</u>
In Task Manager, does firefox.exe show in the <u>'''Processes'''</u> tab?
See: [http://kb.mozillazine.org/Kill_application Kill Application]
'''<u>Causes and solutions for Firefox hanging at exit:</u>'''
[[Firefox hangs]]
[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
[[Firefox is already running but is not responding]]
<u>'''Safe Mode'''</u>
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes <u>'''before'''</u> starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling <u>'''one at a time'''</u> until the problem reappears. <u>'''You MUST close and restart Firefox after EACH change'''</u> via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window. -
Keep getting this message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." However, cannot view open window or close Firefox. Have to always reboot system to access the internet.
For possible causes of this error, and how to troubleshoot it see [[Firefox is already running but is not responding]].
-
Question
why does Firefox give this message when I do not have another program running or another window open - "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." editSee also "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
*https://support.mozilla.com/kb/Firefox+hangs -
when i click to open firefox it says that "firefox is already running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." and I've tried to shut down and restart my computer but it keeps showing the same message. I've even uninstalled Firefox and then reinstalled in the hopes that the problem would be solved but it this message is still popping up. What can I do to solve this problem?
== This happened ==
Just once or twice
== I was on facebook trying to upload pictures yesterday. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; InfoPath.1)Do you have a profile lock file in your profile folder? If so, delete it and see if TB runs properly:
http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file -
Update firefox, it asked me to update flash, I tried to update flash but it said I had to close firefox. A box came up and said the Flash install would continue when I closed firefox. I closed all firefox windows and no update of flash occurred. I tried relaunching firefox but got the "Doesn't start when starting as administrator. Error Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." message. I rebooted the system, no improvement. I tried to run firefox as administrator and got the same message. Either I find a fix or I won't be able to use firefox and will have to go back to ie.
-> press '''CTRL''' + '''SHIFT''' + '''ESC''' to Open Task Manager -> Processes tab -> right-click '''firefox.exe''' and click '''End Process Tree''' -> close Task Manager
Troubleshooting extensions and themes
* https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Troubleshooting plugins
* https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins
Check and tell if its working. -
somehow i couldn't get rid of one website called www.searchqu.com/405 set as my homepage... I tried all solutions given to change the homepage but whenever i restarted firefox that homepage used to come automatically.. So, I deleted the profile (even from recycle bin!!) and deleted the firefox and downloaded it again hoping to get my problems fixed (which didn't happen!) because i'm getting dialog box saying- Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.
You don't say which operating system you have installed?
Assuming it's Windows, right click a blank part of the Windows Taskbar and go to Task Manager. Then click the ''Processes ''tab, find '''firefox.exe''' and then right click it and choose '''End Process'''. -
I get this message when I try to start Firefox after first logging on after turning on the computer.
Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.
Have rebooted. Works when Administrator logs in, just does this in my user profile. Have also re-intalled. Mo change in my User account.
Firefox was working fine for the last 3 1/2 years. Any suggestions?Firefox is "hanging at exit" when you exit/quit Firefox.<br /><br />
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
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