Firefox is slow to open and close. I get a "script error" that says it may be caused by a recently opened tab. What do I do to correct this problem. It is wreaking havoc when trying to open/close or move around the internet.

I am getting a "script error" when I close out the internet, specifically Firefox. My backup internet explorer does not do this. This is slowing down the process of opening/closing Firefox. When I open Mozilla, I get "restore session" even though I have closed everything down. I have "removed program" and re-downloaded Mozilla 3 times and still this problem persists. What is causing it and how do I fix it?

-> Update All your Firefox Plugins
* https://www.mozilla.org/en-US/plugincheck/
* '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
* Restart Firefox
Check and tell if its working.

Similar Messages

TS3274 Two days and I still get Cannot connect to iTunes Store on my ipad. But wifi is good. Don't know how to correct this problem.

I have gone to day and still get "Cannot conect to itune store" message on my ipad. My wifi connection is very good. I can run Safari and get mail and run all other apps that require internet.

i have the same problem and all anyone does on the forum is to refer me to the same help page from apple whcich is of noe help at all. my wifi is fine everything on the ipad works and connects except to the apps and itunes. can someone give me some real advice please. this problem is driving me crazy. ive searched forum after forum and i cant find nay real answers. thanks

When I open a new site, it replaces a current tab instead of creating a new tab -- what should I do to correct this problem?

Until today, whenever I went to a new website, a new tab would be created on the toolbar. Today, everytime I open a new site, it replaces a current tab with a tab for the new site.

Are you using a bookmark? There is a little-known feature of bookmarks that can load them in Firefox's sidebar. This allows you to work with two pages side-by-side. To change that setting, right-click the bookmark > Properties, then uncheck the box for "Load this bookmark in the sidebar".
(You probably didn't set this yourself. If you use a link on a website to have the site add a bookmark to Firefox, due to restrictions on what sites can do, those will always be targeted toward the sidebar.)
If that's not it, have you noticed any pattern in when this happens?

When trying to download itunes, I get a dialog box that says my computer can not access an itunes.msi file what o I do to fix this?

Itunes can not locate an itunes.msi file

MSI problems can ususally be fixed with the Microsoft Installer Cleanup utility.
Unfortunately the Microsoft Installer Cleanup utility has been withdrawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.
Google msicuu2.exe download
mydigitallife in the above search has a copy of version 3
Check for malware before installing it.
After installing, To run the program – All Programs>>Windows Install
If you get permission denied error, Try Run as Administrator – an option if you right click on the program.
Use the cleanup utility to remove any insatnce you find of iTunes.

Does not let me add text to my verizon website. This adding text feature works well on internet explorer. I can click on add text, the box opens up but I can not type in the box for some unknown reason. What can be done to correct this problem ...

does not let me add text to my verizon website. This adding text feature works well on internet explorer. I can click on add text, the box opens up but I can not type in the box for some unknown reason. What can be done to correct this problem ...

I didn't search before, but "you are not alone" (the thread [https://support.mozilla.com/en-US/questions/747424 In Verizon's Sitebuilder for webpages, I can not edit text boxes when using Firefox. I do not have this problem if I use Internet Explorer. Is there a setting I can change in Firefox to correct this problem?] has 18 votes for "I have this problem, too).
I can only guess about the reason... Firefox works with many websites' "rich text" editors, but ones that haven't been updated for five years may assume that Firefox is the old Netscape browser and use scripting techniques that don't work in Firefox.
If Verizon has a different "basic" or HTML editor that you can tolerate using, you could try that. It might not be subject to the same incompatibilities.
If I someday get a Verizon account, I will surely be looking into this further, but for now, it's hard to suggest anything else.

When I click on firefox I get a java script error that says "TypeError: Components.classes[TvtPwmComponent_CID] is undefined", what does that mean?

Whenever I click on firefox, or when a pop-up occurs, I get a java script error that says, "TypeError: Components.classes[TvtPwmComponent_CID] is undefined". I don't know why. It first occurred while I was on ESPN while trying to watch college games live.

This issue can be caused by an extension that isn't working properly.
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

I have a problem with two PDF's when trying to open them through a link on a web page. The two PDF's open fine with Adobe on my own PC and on the server I have copied it to but when they are opened through a link on a web page (pointing to the server wher

I have a problem with two PDF's when trying to open them through a link on a web page. The two PDF's open fine with Adobe on my own PC and on the server I have copied it to but when they are opened through a link on a web page (pointing to the server where the PDFs open fine) I get an error 'There was an error processing a page. Invalid function resource' The other one just doesn't open at all. Can anyone help with this please?

Hello,
Are the pdf linked correctly in the website? Is this a public website? If yes, please post the link here.
~Deepak

I am trg to open a PDF and I am getting a security warning that says allow cancel or block and then it says it needs a signature to open the document I have never had this problem before it is on a public document I am trying to view any help is apperciat

I am trying to open a PDF in and I am getting a security warning that says block , close , or allow and then it still will not open then it says it needs a signature it is a public document any help is appreciated thank you in advance sorry this is my first time on here

I have no idea what you're talking about. Are you sure it want a "signature" and not "password"? If it asks you for password then the document is encrypted and you need to know the password toopen it. The fact that it is a "public" PDF, whatever you mean by "public" does not mean anything. If it is not that then:
Which product are you using, which version (including minor), which platform (Win/Mac), which OS/version? Please, include screenshots of the alerts, warnings that you get.

When attempting to open a spreadsheet, I get a pop-up that says "Spreadsheet could not be imported. An error occurred" Anyone have any ideas??

When attempting to open a spreadsheet, I get a pop-up that says "Spreadsheet could not be imported. An error occurred" Does anyone have any ideas on why this is happening?

I am unable to read any Numbers files in any app, other than the Apple Numbers app, on an iPad using v7.0.2. I can still view them on an iPod using v6.1.3.
Something has changed but I am unable to figure what.

HT1533 my sound has stopped working i have speakers plugged in but computer doesnt register or recognize them. the volume is on mute and grayed out ...will not let me change,what can i do to fix this problem....i have tried unplugging and plugging back in

my sound has stopped working i have speakers plugged in but computer doesnt register or recognize them. the volume is on mute and grayed out ...will not let me change,what can i do to fix this problem....i have tried unplugging and plugging back in and reset and headphones...nothing works..how do i get my sound back?

OS X Mountain Lion: If you can’t hear sound from your speakers
Read the "If you’re trying to listen through external speakers" section.

YouTube and Hulu videos are blurred on iPad 3. What can be done to correct this problem?

Videos on my iPad 3 are not playing in HD. Videos from YouTube and Hulu Plus are blurred. What can be done to correct this problem?

Sign into the devices with the same Apple ID as the rest of your devices.

When I open Firefox, the browser does not open. Instead I get a small window that says: TypeError: Components.classes[cid] is undefined. How do I fix this?

I tried to uninstall AVG antiviral software, but it did not uninstall. Next, when I try to open Firefox I get a box popup that says:
TypeError: Components.classes[cid] is undefined.
If I click OK in that box, I can then open Firefox.
Also I can no longer update Java.
Help!

Possibly you have "AVG Safe search" extension installed as part of "AVG Free", solution involves reinstalling :AVG Free" without the Link Scanner component see
* http://kb.mozillazine.org/Problematic_extensions
* symptom was noted in https://support.mozilla.com/questions/865877
Other possibilities
* "OneClick YouTube Downloader 1.07" as reported in
*: https://support.mozilla.com/questions/864343
* "Java console" needs to be updated as reported in
*:https://support.mozilla.com/questions/863711]
* "HP Smart Print 1.0" as reported in
*: https://support.mozilla.com/questions/857283
* "McAfee Site Advisor" as noted in (also see Problematic extensions above)
*:https://support.mozilla.com/questions/802381
*a theme After switching to the default theme the JavaScript error doesn't appear. (View > Page Style > No Style or if "Firefox" button use "Alt" first to get to the View menu)
*:https://support.mozilla.com/questions/837840
*various extensions/applications but is 1 year back and Firefox 3.6.6
*:https://support.mozilla.com/questions/729606
If none of the above solve you problem use diagnostic approach...
*: https://support.mozilla.com/questions/837840

When trying to send photos using iphoto a window comes up and says that email server did'nt recognize user name /password ...what do i do to correct this please marie

hello when I try to send photos using the iphoto a window comes up to tell me that my email server didn't rercognize user name /password how do i correct this .. as i have cganged my email address but i can't get rid of the old one thank you marie

Hi Cody\'sgirl,
If you are having issues emailing photos directly from iPhoto, you may want to double check the email account information that is set in iPhoto. You may find the following article helpful (the section below is about setting up a new account, but it should be the same location to check existing account info):
To set up a Photo Mail account:
Choose iPhoto > Preferences, and then click Accounts.If you’re in full-screen view, move your pointer to the top of the screen to make the menu bar appear.
Click the Add button in the lower-left corner.
Click Email, and then click Add.
Choose your email service provider.If your service provider isn’t listed, choose Other.
Type the requested information.If you use the Mail application included with OS X, some account information might be filled in already. If you’re not sure what to type, contact your service provider.
You can set up more than one Photo Mail account by repeating these steps for each account. When you send an email, you can change the outgoing account by clicking the From pop-up menu and choosing an account.
iPhoto '11: Email your photos
http://support.apple.com/kb/PH2421
Regards,
- Brenden

Safari won't open...simply get a pop up that says "Safari quit unexpectedly"

I've seen a handful of these types of posts, so I'm hoping someone can help. Starting with the 8.0.2 release of Safari (installed on 12/14/14) every time I attempt to open Safari I receive the pop up message "Safari quit unexpectedly". When I boot into Safe Mode Safari works fine. I've tried reinstalling Java to no avail. I finally downloaded Firefox while in Safe Mode and that is currently my default browser. I would rather use Safari, so if anyone has an idea please let me know. The Report is below, and thanks in advance for any assistance!
Process:
Safari [2425]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
8.0.2 (10600.2.5)
Build Info:
WebBrowser-7600002005000000~1
Code Type:
X86-64 (Native)
Parent Process:
??? [1]
Responsible:
Safari [2425]
User ID:
501
Date/Time:
2014-12-23 12:31:29.323 -0500
OS Version:
Mac OS X 10.10.1 (14B25)
Report Version:
11
Anonymous UUID:
73C7AD0B-13C6-5EA4-EE5E-EBF3170165F7
Sleep/Wake UUID:
848B8538-9F14-4E70-B386-9367E5950A30
Time Awake Since Boot: 62000 seconds
Time Since Wake:
1900 seconds
Crashed Thread:
14
Exception Type:
EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:
KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT
0000000101168000-0000000101169000 [
4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib
0x00007fff88db34dd _mapStrHash(_NXMapTable*, void const*) + 9
1   libobjc.A.dylib
0x00007fff88db3422 NXMapGet + 29
2   libobjc.A.dylib
0x00007fff88dc07bc getProtocol(char const*) + 26
3   libobjc.A.dylib
0x00007fff88dba2b1 class_copyProtocolList + 195
4   com.apple.CoreFoundation
0x00007fff851816d6 __methodDescriptionForSelector + 70
5   com.apple.CoreFoundation
0x00007fff8518165e +[NSObject(NSObject) methodSignatureForSelector:] + 30
6   com.apple.AppKit
0x00007fff8d9b0514 _NSSystemColorValidate + 122
7   com.apple.AppKit
0x00007fff8d9aff9d +[NSCatalogColor newWithCoder:zone:] + 240
8   com.apple.AppKit
0x00007fff8d9afe71 -[NSColor initWithCoder:] + 437
9   com.apple.Foundation
0x00007fff91ad690c _decodeObject_old + 331
10 com.apple.Foundation
0x00007fff91ad64c1 _decodeValueOfObjCType + 1567
11 com.apple.Foundation
0x00007fff91ad5b96 -[NSUnarchiver decodeValuesOfObjCTypes:] + 214
12 com.apple.AppKit
0x00007fff8d9fbc53 -[NSColorList _decodeWithoutNameWithCoder:newStyle:] + 401
13 com.apple.AppKit
0x00007fff8d9fba55 -[NSColorList _parseArchivedList:] + 162
14 com.apple.AppKit
0x00007fff8d9fb7fd -[NSColorList _loadColors] + 419
15 com.apple.AppKit
0x00007fff8d9fb614 -[NSColorList colorWithKey:] + 33
16 com.apple.AppKit
0x00007fff8d9d6e8d -[NSCatalogColor colorUsingColorSpaceName:device:] + 280
17 com.apple.AppKit
0x00007fff8d9d6d51 -[NSDynamicSystemColor colorUsingColorSpaceName:device:] + 160
18 com.apple.AppKit
0x00007fff8d9fa375 -[NSTextFieldCell _textAttributes] + 380
19 com.apple.AppKit
0x00007fff8d9a85e5 -[NSCell _unformattedAttributedStringValue:] + 278
20 com.apple.AppKit
0x00007fff8e0263e8 -[NSThemeFrame _updateTitleTextField] + 326
21 com.apple.AppKit
0x00007fff8d98fc40 -[NSThemeFrame _tileTitlebarAndRedisplay:] + 1214
22 com.apple.AppKit
0x00007fff8d98654d -[NSThemeFrame _updateButtons] + 2735
23 com.apple.AppKit
0x00007fff8e0285a7 -[NSThemeFrame _moveTitlebarViewsToView:] + 724
24 com.apple.AppKit
0x00007fff8e029fc9 __49-[NSThemeFrame _floatTitlebarAndToolbarFromInit:]_block_invoke + 836
25 com.apple.AppKit
0x00007fff8da13339 +[NSAnimationContext runAnimationGroup:completionHandler:] + 82
26 com.apple.AppKit
0x00007fff8e029c41 -[NSThemeFrame _floatTitlebarAndToolbarFromInit:] + 104
27 com.apple.AppKit
0x00007fff8e024a72 -[NSThemeFrame setLayer:] + 106
28 com.apple.AppKit
0x00007fff8d9ddbfc -[NSView(NSInternal) _createLayerAndInitialize] + 208
29 com.apple.AppKit
0x00007fff8d9dda4c -[NSView _doSetWantsLayerYES] + 497
30 com.apple.AppKit
0x00007fff8d9dd533 -[NSView setWantsLayer:] + 465
31 com.apple.AppKit
0x00007fff8da1e007 -[NSThemeFrame setWantsLayer:] + 56
32 com.apple.AppKit
0x00007fff8d984725 -[NSThemeFrame initWithFrame:styleMask:owner:] + 202
33 com.apple.AppKit
0x00007fff8d982c96 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 614
34 com.apple.AppKit
0x00007fff8d9823fc -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1477
35 com.apple.AppKit
0x00007fff8d981e2a -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
36 com.apple.Safari.framework
0x000000010127887c -[BrowserWindowControllerMac loadWindow] + 236
37 com.apple.AppKit
0x00007fff8db8e684 -[NSWindowController window] + 80
38 com.apple.Safari.framework
0x000000010127a053 -[BrowserWindowControllerMac showWindow:] + 66
39 com.apple.AppKit
0x00007fff8dc53c0a -[NSDocument showWindows] + 93
40 com.apple.AppKit
0x00007fff8dc52741 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 470
41 com.apple.AppKit
0x00007fff8dc5252c -[NSDocumentController newDocument:] + 36
42 com.apple.Safari.framework
0x00000001012717c0 +[BrowserWindowControllerMac reopen] + 256
43 com.apple.Safari.framework
0x000000010118067f -[AppController applicationOpenUntitledFile:] + 22
44 com.apple.AppKit
0x00007fff8db88a5a -[NSApplication _doOpenUntitled] + 424
45 com.apple.AppKit
0x00007fff8dac1b91 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 252
46 com.apple.AppKit
0x00007fff8ddcb389 __97-[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:]_block_invoke_3 + 140
47 com.apple.AppKit
0x00007fff8ddcad81 -[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:] + 798
48 com.apple.AppKit
0x00007fff8d969ee6 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 331
49 com.apple.AppKit
0x00007fff8d969c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
50 com.apple.AppKit
0x00007fff8d9696b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
51 com.apple.Foundation
0x00007fff91aac458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
52 com.apple.Foundation
0x00007fff91aac2c9 _NSAppleEventManagerGenericHandler + 102
53 com.apple.AE
0x00007fff8d8ba99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
54 com.apple.AE
0x00007fff8d8ba719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
55 com.apple.AE
0x00007fff8d8ba623 aeProcessAppleEvent + 295
56 com.apple.HIToolbox
0x00007fff8a25e37e AEProcessAppleEvent + 56
57 com.apple.AppKit
0x00007fff8d965d76 _DPSNextEvent + 2665
58 com.apple.AppKit
0x00007fff8d964e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
59 com.apple.Safari.framework
0x00000001011e9ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
60 com.apple.AppKit
0x00007fff8d958e23 -[NSApplication run] + 594
61 com.apple.AppKit
0x00007fff8d9442d4 NSApplicationMain + 1832
62 libdyld.dylib
0x00007fff88bfd5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x00007fff8408622e kevent64 + 10
1   libdispatch.dylib
0x00007fff92010a6a _dispatch_mgr_thread + 52
Thread 2:
0   libsystem_kernel.dylib
0x00007fff84085946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff8924a4a1 start_wqthread + 13
Thread 3:
0   libsystem_kernel.dylib
0x00007fff84085946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff8924a4a1 start_wqthread + 13
Thread 4:
0   libsystem_kernel.dylib
0x00007fff84085946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff8924a4a1 start_wqthread + 13
Thread 5:
0   libsystem_kernel.dylib
0x00007fff84085946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff8924a4a1 start_wqthread + 13
Thread 6:
0   libsystem_kernel.dylib
0x00007fff84085946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff8924a4a1 start_wqthread + 13
Thread 7:: WebCore: IconDatabase
0   libsystem_kernel.dylib
0x00007fff84085132 __psynch_cvwait + 10
1   com.apple.WebCore
0x0000000102d9888b WebCore::IconDatabase::syncThreadMainLoop() + 411
2   com.apple.WebCore
0x0000000102d959d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3   com.apple.JavaScriptCore
0x0000000101f54a9f ***::wtfThreadEntryPoint(void*) + 15
4   libsystem_pthread.dylib
0x00007fff8924c2fc _pthread_body + 131
5   libsystem_pthread.dylib
0x00007fff8924c279 _pthread_start + 176
6   libsystem_pthread.dylib
0x00007fff8924a4b1 thread_start + 13
Thread 8:
0   libsystem_kernel.dylib
0x00007fff84085946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff8924a4a1 start_wqthread + 13
Thread 9:: com.apple.CoreAnimation.render-server
0   libsystem_kernel.dylib
0x00007fff8408052e mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff8407f69f mach_msg + 55
2   com.apple.QuartzCore
0x00007fff849a5d63 CA::Render::Server::server_thread(void*) + 198
3   com.apple.QuartzCore
0x00007fff849a5c96 thread_fun + 25
4   libsystem_pthread.dylib
0x00007fff8924c2fc _pthread_body + 131
5   libsystem_pthread.dylib
0x00007fff8924c279 _pthread_start + 176
6   libsystem_pthread.dylib
0x00007fff8924a4b1 thread_start + 13
Thread 10:
0   libsystem_kernel.dylib
0x00007fff84085946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff8924a4a1 start_wqthread + 13
Thread 11:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib
0x00007fff8408052e mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff8407f69f mach_msg + 55
2   com.apple.CoreFoundation
0x00007fff851e9b14 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation
0x00007fff851e8fdb __CFRunLoopRun + 1371
4   com.apple.CoreFoundation
0x00007fff851e8838 CFRunLoopRunSpecific + 296
5   com.apple.CFNetwork
0x00007fff8f020d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6   com.apple.Foundation
0x00007fff91af2b7a __NSThread__main__ + 1345
7   libsystem_pthread.dylib
0x00007fff8924c2fc _pthread_body + 131
8   libsystem_pthread.dylib
0x00007fff8924c279 _pthread_start + 176
9   libsystem_pthread.dylib
0x00007fff8924a4b1 thread_start + 13
Thread 12:
Thread 13:: com.apple.CFSocket.private
0   libsystem_kernel.dylib
0x00007fff840853f6 __select + 10
1   libsystem_pthread.dylib
0x00007fff8924c2fc _pthread_body + 131
2   libsystem_pthread.dylib
0x00007fff8924c279 _pthread_start + 176
3   libsystem_pthread.dylib
0x00007fff8924a4b1 thread_start + 13
Thread 14 Crashed:
0   libsystem_pthread.dylib
0x00007fff8924a695 _pthread_mutex_lock + 87
1   libsystem_c.dylib
0x00007fff8af27b78 vfprintf_l + 28
2   libsystem_c.dylib
0x00007fff8af20620 fprintf + 186
3   ???
0x00000001094c45dc 0 + 4450960860
Thread 14 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7425b1d8 rcx: 0x00007fff7425b1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7425b1f0 rsi: 0x00007fff8924ab14 rbp: 0x00000001094c0e30 rsp: 0x00000001094c0db0
   r8: 0x00000001094c8000   r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff7425a6b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff8924a695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU:
1
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x101168000 -
0x101168fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x101173000 -
0x101aacff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x101f4a000 -
0x10245dff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x1025c2000 -
0x102876fff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x102b53000 -
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0x7fff8a9b6ff7 libquarantine.dylib (76) <DC041627-2D92-361C-BABF-A869A5C72293> /usr/lib/system/libquarantine.dylib
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0x7fff8aa65fff libGL.dylib (11.0.7) <C53344AD-8CE6-3111-AB94-BD4CA89ED84E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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0x7fff8ababfff com.apple.DistributionKit (700 - 920) <079B0A4A-97CD-34D6-B50D-AB5D656B2A38> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
0x7fff8acc5000 -
0x7fff8ad59fff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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0x7fff8ada7ff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
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0x7fff8ae2efff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <ACBAAB0A-BCC7-37CF-AAFB-2DA1733F2682> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
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0x7fff8ae62ff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
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0x7fff8ae8efff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
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0x7fff8b046ff3 com.apple.DiskImagesFramework (10.10 - 389.1) <7DE2208C-BD55-390A-8167-4F9F11750C4B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
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0x7fff8b047fff com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x7fff8b07aff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
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0x7fff8c147ff7 com.apple.LaunchServices (644.12 - 644.12) <D7710B20-0561-33BB-A3C8-463691D36E02> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
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0x7fff8c17ffff com.apple.login (3.0 - 3.0) <95726FE9-E732-3A3C-A7A1-2566678967D3> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
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0x7fff8c513fff com.apple.VideoToolbox (1.0 - 1562.19) <C08228FE-FA1E-394C-98CB-2AFD8E566C3F> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
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Adware may be installed.
If you have another browser:
     Use free AdwareMedic by clicking “Download ” from here
     http://www.adwaremedic.com/index.php
     Install , open, and run it by clicking “Scan for Adware” button   to remove adware.
     Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
    “Quit AdwareMedic”.
               or
If you don’t have another browser:
     Use another Mac or an iPad.
     Open the article,either print it or email the contents to yourself.
     Remove adware manually by following the “HowTo” from Apple.
    “Remove Genieo, also known as InstallMac”
    http://support.apple.com/en-us/HT203987
      Safari > Preferences > Extensions
    Turn those off and relaunch Safari to test.
    Turn those on one by one and test.
Note: You can get another web browser from Mac App store to download information posted above, if you wish.

I have two Firefox programs on my computer one for myself and one for my wife. My wifes program works fine for netflix mine will not stream videos from netflix. how can I correct this problem ?

When I try to play a movie the program go's back to its home page

Does she need to access the internet through her employer, or is she just trying to access her internal network at work?
If it's the latter, split-stream VPN clients (like Cisco AnyConnect) will split traffic so that only that directed at a particlar domain gets tunneled.
I have an AnyConnect client at home, but I normally only activate it when I'm using it, so I've never tested it with HomeSharing. I'm currently traveling, but when I get home tomorrow, I'll try it out and let you know if it works. If it does, your wife can check with her employer to see if she can configure AnyConnect to work with them.

Firefox is slow to open and close. I get a "script error" that says it may be caused by a recently opened tab. What do I do to correct this problem. It is wreaking havoc when trying to open/close or move around the internet.

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