Firefox just updated and now when I try to look at the pictures that have been downloaded it starts loading a welcome site, but never finishes. I do not know what is going on.

I have some pictures that were downloaded from some emails. I was on AOL thru Firefox, when there was an upgrade. Allowed the upgrade & restarted. When I went back thru Firefox onto Yahoo.com to my mail site and then opened pictures it started going to somewhere that starts with: http://us.mc1801.mail.yahoo.com/mc/welcome?.partner
It just keeps circling a green arrow like it is trying to load but nothing happens. I have tried several restarts and it does the same thing. As I type this the green arrow is still working. Do I need to call AOL support or what? Thanks Alice

hello cornea1, try to disable "encrypted connection scanning" within kaspersky's settings > additional > network.

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I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

I have also retarted twice...

I installed new software updates, and now when I try to open up pages it tells me "Pages cannot be opened because of a problem." does anyone know what I can do?

I installed new software updates, and now when I try to open up pages it tells me "Pages cannot be opened because of a problem." does anyone know what I can do?

1)Copy this below from --{code} to --{code}
--{code}
set p2l to "" & (path to library folder from user domain)
set the_cache to p2l & "Caches:com.apple.iWork.fonts"
tell application "System Events"
          set maybe to exists disk item the_cache
          if maybe then delete disk item the_cache
end tell
if maybe then
          display dialog "I deleted the file :" & return & the_cache
else
          display dialog "The file :" & return & the_cache & return & "was unavailable !"
end if
--{code}
2) Than open Applescript Editor in your applications and paste it
3) Than select "Compile"
4) Than select "Run"

I did a recent update and now when I try to use FaceTime it does not take my apple id. What can I do?

I did a recent update and now when I try to use FaceTime it does not take my apple id. What can I do?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
 Cheers, Tom

HT203175 My Windows XP recently had an automatic update and now when I open iTunes, I receive the message "This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes." I have never had problems in the past. Is this a real m

My Windows XP software recently had an automatic update and now when I open iTunes, I receive the message "This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes."
I have not used iTunes for several weeks so the issue may not be related to the last Windows XP automatic upgrade. I have never had problems with iTunes in the past. Is this a real message or perhaps a virus?
Before I reinstall iTunes, any thoughts?

It's a real message.
Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now?

My Foxfire quit working (error 404) so I uninstalled it and now when I try to reinstall it, my computer wont let it download. Now what?

My Foxfire quit working (error 404) so I uninstalled it and now when I try to reinstall it, my computer wont let it download. Now what?

Hi woodspirit-
There are many places that offer Firefox for download, but not all of them are trustworthy. I would recommend getting the latest version here:
[http://www.mozilla.org/en-US/firefox/new/ http://www.mozilla.org/en-US/firefox/new/]
Hopefully that will help.

HT201295 Recently Apple replaced the hard drive on Mac running Yosmite 10.10.2 and now when i try to rn FaceTime, the computer says "no camera available". Does anyone no how to fix this?

Recently Apple replaced the hard drive on Mac running Yosmite 10.10.2 and now when i try to rn FaceTime, the computer says "no camera available". Does anyone no how to fix this?

Assuming there is no hardware problem try reinstalling Yosemite. If this does not work then take it back to the Apple Store.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

TS1717 Itunes crashes when I try to playback iTunes purchased movies that have been burnt to Verbatim DVD-R discs. Any thoughts?

Itunes crashes when I try to playback iTunes purchased movies that have been burnt to Verbatim DVD-R discs. Any thoughts?

Try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

HT201272 How do i see a list of the apps that have been downloaded and the dates and times and amounts? Tried to follow the on-line thing but i want to compare what has been downloaded with my visa bill. HELP!!

How do i see a list of the apps that have been downloaded and the dates and times and amounts? Tried to follow the on-line thing but i want to compare what has been downloaded with my visa bill. HELP!!

See this -> http://support.apple.com/kb/HT2727

HT201320 i have set up my email on have (7) messages on the mail icon but when i press it the home screen comes up to set up a new email. Where can i find the emails that have been downloaded...again, it shows that i have 7 new emails??

I have set up my email on the iphone. On the mail icon it shows that i have 7 new emails. When i press the icon the set up home screen comes up....gmail, yahoo, aol, etc. where can i find the new emails that have been downloaded??

Google stopped supporting Exchange for free accounts as of 1/31/13. If you already had it set up that way on the device, it will continue to work. However, if you didn't, you'll need to set it up as a regular Gmail account.

Updated the iTunes yesterday and now when I try to dock ipod, the com crash

I updated the iTunes last night and now when i go to dock the new 160gb ipod...the computer says that it has detected new hardware and then crashes. I have no idea what is going on but my old 30gb ipod works just fine when I try to dock it.

+the computer says that it has detected new hardware and then crashes.+
By "crash" in this context, do you mean that the computer freezes, or that it reboots altogether?

TS4124 I have a problem that when I sync my ipod with I tunes it only syncs the songs that have been downloaded from the cloud.

I have 9000 songs in the cloud and have not downloaded all of them
My ipod does not sync the songs that have not been downloaded.
Do i have to download all the playlists individually?
Help

Here's how iTunes works. You add a file to iTunes. iTunes makes a note of where that file is located, gets information from it about artist, etc, and writes the information to its library file. iTunes doesn't look at that file again until you play it. It knows where to find it when it needs it. However, sometimes things happen so the file is no longer where iTunes expects it to be. In many cases this is because the user has renamed a file or folder in the file's pathway, or moved the file. In extreme cases it can happen because a hard drive is dying.
When iTunes invites you to find the file, it is asking you to do exactly that. If you renamed the file you need to remember what you called it and where you put it and point to it to rebuild the link. Sometimes if people move all their files to different drive you need to point to one and iTunes may be able to find others given that information and assumptions as to where the others should be located relative to that.
It is also possible files have gone missing. In that case you need to restore them from their original source or a backup you make regularly of your computer knowing that some day it is 100% guaranteed your drive will fail and you will be very happy you have a copy of everything on another drive.

I went into the original files in the iphoto library and organised the photos there, now when I try to look at the photos in iphoto the tiles are there but when I try to enlarge or put into a slide show a big grey explanation mark occurs?

I tried to organise my iphoto originals to it would be easier to back them up onto my hard drive, so I renamed them and grouped them in the orinigal file. Now when I go onto iphoto to view the photos in a slide show a big exclamation mark comes up and if I click on the photo to see the original file it can't find it. Any ideas?

You won't be able to run the rebuild function and restore your library becaue you renamed and regrouped your original photos from the Finder. I doubt if you can change the names back to their original names and put them back in the folders they were in originally so your only option is get your backup library and replace the one you damaged.
If you don't have a backup copy of the library from just before the problem that contains all of your photos you will need to start over from scratch as follows:
Start over from scratch with new library
Start over with a new library and import the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from your original library as follows:
1. Move the existing library folder to the desktop.
2. Open the library package like this.
Click to view full size
3. Launch iPhoto and, when asked, select the option to create a new library.
4. Drag the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from the iPhoto Library on the desktop into the open iPhoto window.
Click to view full size
This will create a new library with the same Events as the original library but will not keep the metadata, albums, books slideshows and other projects.
In the future stay out of the iPhoto Library package and only access the photos using iPhoto.
OT

My MacBook Air over the past 24 hours has been freezing in safari and now when I try to open safari the entire laptop freezes and I have to force a restart and can't open safari. What does that mean?

I'm not really sure what's happening. Sometimes everything will be fine and then other times it's the rainbow wheel of death.

That toolbar/ct plugin seems to cause problems for all who install it!
If you are running Tiger or Leopard:
Close Safari, then locate and delete the following files and it should be gone:
/Library/Application Support/Conduit
/Library/InputManagers/CTLoader
/Library/Receipts/ctloader.pkg
/Library/Receipts/<Toolbar name>.pkg
/Library/Application Support/SIMBL/Plugins/CT2285220.bundle
/Users/<User name>/Library/Application Support/Conduit
where / is the root library on your Hard Disk.
If you are running Snow Leopard you should also look here:
Library/launchAgents/com.conduit.loader.agent.plist
Library/Application support/conduit plugins
Also, as mentioned by Gilli2000:
Library/Receipts - If you read it, it has information in it at the bottom referring extensively to "CT" and "community toolbar".
Maybe it is harmless, but trash those items anyway!
If you are running Lion:
From the Finder Menu bar, select Go ▹ Go to Folder, and in the box that opens write:
~/Library/Application Support/Conduit
Delete the second item if it is there.
Now select Go to Folder again and enter /Library
From the folder that opens, delete the following items if they are there (you may need your login password):
Application Support/Conduit
InputManagers/CTLoader
LaunchAgents/com.conduit.loader.agent.plist
ScriptingAdditions/ct_scripting.osax
then close the folder. Now select Go to Folder again and write: /Applications/Toolbars
Delete that item and close the Finder windows you opened. Log out then log back in, and you should be rid of it.
Note: Safari does not support any third-party toolbars except those supplied as an extension to Safari via the Extension Gallery.

CPI file HELP!!! I have a huge problem. I just discovered that the files that have been downloaded from my Canon VIXIA HF100 camcorder are all ".cpi" files. The worst part is that the files were erased from the memory card and camera. HELP!

So basically I cannot redownload any of the files (which are all my daughter's videos from birth through age 2) and am stuck with just the CPI versions. Is there a way to convert them? If not, are there any programs that will play CPI files? I had downloaded a free player a few months ago, but now I cannot find anything anywhere. PLEASE HELP! Thanks!

CPI files were originally a proprietory Sony format. You can read more about that here, including details of the applications that can convert them:
http://www.fileinfo.com/extension/cpi

Firefox just updated and now when I try to look at the pictures that have been downloaded it starts loading a welcome site, but never finishes. I do not know what is going on.

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