Firefox keeps crashing because of flash

everytime i open firefox and go to a site like youtube or ign its immediately shuts down. im guessing it is because of flash or another plugin as some sites like google do not have this issue. would love some help as this is affecting every browser on my pc.

thanks for the suggestions. I'll be trying the downgrade of Flash because the updated shockwave/firefox didn't work well...
here's why:
<pre><nowiki>
Report ID Date Submitted
94b6025c-0565-43d3-baa0-0a2f51160288-browser 4/14/2013 5:49 PM
94b6025c-0565-43d3-baa0-0a2f51160288 4/14/2013 5:49 PM
6dd7ad7f-679c-4668-825a-7fce2b7a5e5b-browser 4/14/2013 5:11 PM
6dd7ad7f-679c-4668-825a-7fce2b7a5e5b 4/14/2013 5:11 PM
440c890b-45eb-45e0-a73b-c40f80982c84-browser 4/14/2013 5:11 PM
440c890b-45eb-45e0-a73b-c40f80982c84 4/14/2013 5:11 PM
a56f3ed0-06e3-4f00-85a1-9da5e3e9ccca 4/14/2013 4:26 PM
bp-8b0a0d39-aa70-46fd-a4bd-c72f62130414 4/14/2013 4:18 PM
bp-23169dc3-8154-4640-bfc9-d32002130414 4/14/2013 4:18 PM
ecfc3924-ff43-48f2-a829-dc6f83f90ec8-browser 4/14/2013 5:53 AM
ecfc3924-ff43-48f2-a829-dc6f83f90ec8 4/14/2013 5:53 AM
4ed3906a-c020-458f-82ee-08c851e60b19-browser 4/13/2013 8:45 PM
4ed3906a-c020-458f-82ee-08c851e60b19 4/13/2013 8:45 PM
805dccb8-449d-444f-9595-ba80ea220389-browser 4/13/2013 11:12 AM
805dccb8-449d-444f-9595-ba80ea220389 4/13/2013 11:12 AM
</nowiki></pre>
wish me luck!
ps... the list of support sent to Firefox doesn't format well and
I've gone thru and put them on separate lines... but it doesn't show in the
final reply window... sorry...

Similar Messages

Why does my IE keep crashing because of Flash?

If I disable Flash, IE works fine, but then I can't view content that requires Flash. It seems to crash when I try to log onto any secure site.

If your crash started with 11.4 and other browser(s) work fine with same contents, it must be same issue with this thread and we fixed the issue in upcoming release(s). We included the fix in beta release of next version(11.5) so If you can try it in Adobe labs and see if the crash do not show, please let us know. We are preparing to update current version sometime soon.
thanks,
Hitomi

Firefox keeps crashing now that I have Windows 8. I have updatd my Adobe Flash and am not sure what the problem is. Very frustrating.

Firefox keeps crashing now that I have Windows 8. I have updatd my Adobe Flash and am not sure what the problem is. Very frustrating.

Hi may you please ask a new question, sclutterd, it gives us troubleshooting info. Nightly is pretty unstable anyways.
* https://support.mozilla.org/en-US/questions/new

My Firefox keeps crashing with flash websites

My Firefox keeps crashing with flash enabled websites. I disabled all plugins and addons and keeps doing it. Cannot browse the web for more than a couple minutes without a crash. Crash reports is basically always the same with the exception of the site where the crashing event is triggered.
AdapterDeviceID: 0x0611
AdapterVendorID: 0x10de
Add-ons: savesession%40noasobi.net:1.3.1.6,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:20.0.1
AvailablePageFile: 4720615424
AvailablePhysicalMemory: 2675757056
AvailableVirtualMemory: 1845903360
BuildID: 20130409194949
CrashTime: 1368383965
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1367196491
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x0611, AdapterSubsysID: 00000000, AdapterDriverVersion: 6.14.11.8618
D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 228
StartupTime: 1368383939
SystemMemoryUsePercentage: 23
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
URL: http://www.youtube.com/
Vendor: Mozilla
Version: 20.0.1
Winsock_LSP: Amplusnet LSP over [MSAFD Tcpip [TCP/IP]] : 2 : 1 :
Amplusnet LSP over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : C:\WINDOWS\system32\PCProxy.dll
MSAFD Tcpip [TCP/IP] : 2 : 1 : mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : mswsock.dll
RSVP UDP Service Provider : 6 : 2 : mswsock.dll
RSVP TCP Service Provider : 6 : 1 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{77EF9ABB-4B1B-4D36-AB76-8BC526DFB0D3}] SEQPACKET 5 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{77EF9ABB-4B1B-4D36-AB76-8BC526DFB0D3}] DATAGRAM 5 : 2 : 2 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{5D33D080-0BD0-4AC0-81B4-7D4E389A9F2F}] SEQPACKET 4 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{5D33D080-0BD0-4AC0-81B4-7D4E389A9F2F}] DATAGRAM 4 : 2 : 2 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D373E84F-B180-430A-9292-4DAC7E089C1A}] SEQPACKET 3 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D373E84F-B180-430A-9292-4DAC7E089C1A}] DATAGRAM 3 : 2 : 2 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0ECC35C1-A8D8-47BE-A8DC-F4F3D54A2973}] SEQPACKET 0 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0ECC35C1-A8D8-47BE-A8DC-F4F3D54A2973}] DATAGRAM 0 : 2 : 2 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{AE676D95-0EAB-4DCF-8901-63F56860A6E0}] SEQPACKET 1 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{AE676D95-0EAB-4DCF-8901-63F56860A6E0}] DATAGRAM 1 : 2 : 2 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{BA734C90-C8ED-4551-BEF2-A35F5632D3E4}] SEQPACKET 2 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{BA734C90-C8ED-4551-BEF2-A35F5632D3E4}] DATAGRAM 2 : 2 : 2 : mswsock.dll
Amplusnet LSP : 2 : 0 : C:\WINDOWS\system32\PCProxy.dll
This report also contains technical information about the state of the application when it crashed.

If you open a new tab in Firefox to the '''about:crashes''' page you may be able to click through to your crash data on the Mozilla's crash stats server. These page have a link you can post here for volunteers to take a look. Check the date/time on the crash, though, to make sure it is for the relevant time period.

Firefox Keeps Crashing at random times

What I have done but doesn't solve my problems:
- I have create a new profile with firefox.exe -p
- I have used Safe Mode
- I have reset my firefox
- I am using the latest Firefox
- I am using the latest Flash
- I have disabled the hardware accelerator in Firefox
What is my problem?
My firefox keeps crashing at random times, I think I got the crashed when I load a Java thing in a web page or etc.
My 5 latest Crash ID report:
bp-634d6877-2a81-4040-a848-c67162150207
bp-36ad0368-c446-40f1-9d7c-de7fd2150207
bp-6e630dac-eda0-4dad-851d-47e302150207
bp-5e50ba84-8c6d-41ab-9d74-600f92150205
bp-17334509-b19e-4471-a04c-c0c542150205
Also, at random times, I got the message "Plugin container for firefox has stopped working".
Any help would be appreciate! Thanks before

The crash report flagged these programs;
Signature NlsAnsiToUnicode
Signature EMPTY: no crashing thread identified
Total Virtual Memory 2147352576
Available Virtual Memory 1629900800
System Memory Use Percentage 87
Available Page File 3267006464
Available Physical Memory 448856064
I've called the big guys to help you. Good luck.

Firefox keeps crashing on me

Firefox keeps crashing on me and I cant figure out why. Here are the links from the about:crashes window.
bp-a42fae46-917f-46ea-9a8f-101a421106176/17/20114:40 PMbp-60d55fb5-765b-4db1-9fe6-6ad2821106166/17/20112:34 AMbp-b650e1b9-3a7e-45c1-96f6-03d6e21106156/15/20118:05 PMbp-545e85ba-6f60-4575-a733-bdcbf21106156/15/20116:07 PMbp-c3687ee7-374d-470c-b149-c933721106156/15/20116:04 PM238c99f2-240f-4220-a351-356f6af545196/14/20119:57 PMbp-c7564813-3841-4336-9a1e-a289d21106146/14/20116:15 PMbp-629a386c-8a54-4e65-83ac-59edc21106146/14/20115:07 PMbp-674edf0f-5098-42b7-aca8-7184821106146/14/20115:02 PMbp-a90e5685-98df-463a-9fbd-1e90721106136/13/20117:32 PMbp-bb6ba867-c9d0-4d14-9601-649e821106126/12/20114:02 PMbp-9ab03f2e-60e1-4645-bea3-7a72121106126/12/20112:26 PMbp-408e5137-f80b-409d-8a46-5d12721106116/11/201110:31 AMbp-e13834ce-5db3-4c17-8295-1358621106106/10/20119:06 PMbp-a799c4e1-41bd-4026-af5b-0c3fd21106106/10/20119:05 PMbp-becbd8da-ca4b-4d45-bc99-1117e21106106/10/20119:00 PMbp-c6a7ffc9-e668-4ce7-8b32-5c4152110607

Firefox used to be excellent, over the past year it has become the biggest pile of crap ever imagined. The plug in container....rubbish...
It crashes all the time. It's just shit.
Firefox used to be the best and now it is basically a massive pile of crap, you should sack all your programmers.
You have failed immensely.
FELL BAD, VERY BAD. IDIOTS.
Everyone I know has uninstalled your pathetic browser. Just don't bother if you can't compete anymore. The best solution now it to use another browser. That is what advice I will give to anyone from now on (being everyone that uses firfox because they all say the same thing)
Losers.

Firefox keeps crashing on me everytime i try and go to a website. ive already tried the help on the forums

Im Trying To Figure Out Why Firefox Keeps Crashing Everytime I Try And Go To A Website. I Tried Doing The Steps In One Of The Forums But I Still Get Confused. The Thread Is: ntdll.dll@0x9c405 I Need Help

Firefox used to be excellent, over the past year it has become the biggest pile of crap ever imagined. The plug in container....rubbish...
It crashes all the time. It's just shit.
Firefox used to be the best and now it is basically a massive pile of crap, you should sack all your programmers.
You have failed immensely.
FELL BAD, VERY BAD. IDIOTS.
Everyone I know has uninstalled your pathetic browser. Just don't bother if you can't compete anymore. The best solution now it to use another browser. That is what advice I will give to anyone from now on (being everyone that uses firfox because they all say the same thing)
Losers.

Firefox keeps crashing on me and I am not sure why.

Recently Firefox keeps crashing on me A LOT. It has already crashed three times in the past two hours. Any help would be appreciated. Here are some of the crash reports:
bp-4fa87ac3-462e-4c8b-b70b-0ae862140716 7/16/2014 2:13 AM
bp-bc1e7f0f-f371-4b76-a72b-c82ae2140716 7/16/2014 12:34 AM
bp-19b1d8dd-da0f-49d5-a604-7e6412140716 7/16/2014 12:28 AM
bp-385d9dfc-0cfc-4838-bfb0-572082140715 7/15/2014 3:05 PM
bp-fb331025-c6fb-4fe5-9172-4a2db2140715 7/15/2014 6:08 AM
bp-c374fc52-ec9c-4351-9bea-932cb2140715 7/15/2014 5:18 AM
bp-a356bb8b-8e6a-4dca-9da3-f94a72140715 7/15/2014 4:58 AM
bp-94ac0385-fac6-43fb-a8b4-b3ae42140715 7/15/2014 1:05 AM
bp-144bbfd8-7df1-4b2f-bcd7-f69572140715 7/14/2014 11:35 PM
bp-84926dc2-a4db-4537-88ca-12d592140715 7/14/2014 11:23 PM

These are out-of-memory crashes where all available memory is used up.
You can try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need close and restart Firefox after toggling this setting.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can try to "disable the hardware acceleration" in the Flash Player.
*http://helpx.adobe.com/flash-player/kb/video-playback-issues.html
See also:
*https://support.mozilla.org/kb/keep-flash-up-to-date-and-troubleshoot-problems
Flash "Display settings" window:
*http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

Why does firefox keep crashing? I ran a scan and there was no spyware or malware. I uninstalled and reinstalled firefox. It doesn't happen in safe mode.

For some unknown reason firefox keeps crashing on my laptop computer. I mostly just use the internet for surfing and for emailing. It is very frustrating when I am trying to write an email and firefox crashes. I have unistalled and reinstalled firefox. I ran a McAfee scan on the computer and it has no problems with spyware or malware. It doesn't crash in safemode either. I am in safe mode now otherwise it would have crashed multiple times while getting to this page and typing this message.

If Firefox crashes frequently but stops crashing when you are in Safe Mode that is a pretty sure sign that there is something wrong with your individual setup of Firefox on your Windows 7 machine.
(The 99 others claiming to have the same problem this week probably have their own distinct and separate problems - if you are one of those 99 it may make sense to start your own questions about your problems, if you do not see suitable answers).
Many malware problems would continue even in Firefox's [[safe mode]], so the good news is that malware may not be your problem.
Note that safe mode does not disable plugins, you may wish to consider testing with your plugins disabled, just in case they are interacting with something. To temporarily disable plugins use
* '''Firefox button -> Add-ons -> |Plugins|'''
You do not list the Firefox extensions that are in use, maybe one of them is a problem. I suggest you try Firefox with half of them disabled, if that solves the problem, the troublesome add-on may be in the other half, disable them all and then try with half of the other half enabled. (If you have more than a handful of add-ons it is faster testing like that than enabling or disabling one at a time)
One very important question is how do you know Firefox is crashing ? will you please explain exactly what happens, and what if any error messages you are seeing. (If firefox freezes/hangs that may be different from Firefox or the OS crashing, and require different solutions).
On a general note the following articles may help with troubleshooting:
* [[basic troubleshooting]]
* [[troubleshooting extensions and themes]]
* [[http://kb.mozillazine.org/Standard_diagnostic_%28Firefox%29]]
and if the problem is a true crash
* see [[firefox crashes]]

Firefox keeps crashing.

I have a Dell Windows 7 Professional 64-bit machine.
Firefox keeps crashing. "Sorry. Firefox had to close. We'll try to restore your page." (Not exact message.)
I have screen shots of the details, which are always the same. The first two lines of the details are: AdapterDeviceID: 0x2e22
AdapterVendorID: 0x8086
With the help of technicians I have tried the following fixes, none of which work:
Checked my video drivers.
Updated my Intel drivers.
Fiddled with the compatibility window. Tried Windows 7 and Windows XP. Checked and unchecked various items.
Clicked on Mozilla's "troubleshoot compatibility," which made some changes.
I am not computer-savvy. However, anyone who cares to respond can make your suggestions as technical as you need to; I'll share them with my technician.

'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''''' {web link}
While you are in safe mode;
Press the '''<Alt>''' or '''<F10>''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites and see if there is still a problem. Then restart.

Kdemod updated, konqueror can't open a link. firefox keep crashing

upate to the new kdemod. Everything gets improved. But konqueror can't open a link, keep openning a dialog asking whether to save to the disk or open with firefox.
My firefox keep crashing too. Don't know why? I think nothing to do with kdemod

The key might be Windows 7, not Explorer or Firefox.
Go to Start menu and pick "Default Programs" Choose "Set Your Default Programs". Select "Firefox" from the list to the left Click on "Set this program as default"
Without exiting window, choose "Thunderbird" from same list at the left. Click "Set this program as default"
You can do this with as many programs as you like.
Then click "OK" button at bottom right of window.
I did not have to reboot. Hope this works for you!

RE: Firefox keeps crashing

I just bought an imac 27 in I3. My problem is that firefox keeps crashing on certain sites. I can bring those sites up on Safari without any problems. Any one else have this problem and how did you solve the problem? I really like Firefox and don't want to go to Safari. Thanks for your help. George

Try uninstalling Firefox and reinstalling it.

Firefox keeps crashing, how do I fix this?

Since today, Firefox keeps crashing as soon as I start using it, I've already looked for some ways to fix this online, but none of them helped.
My plug-ins are up to date, and I already reinstalled it, none of those things helped.
Can anyone tell me how to fix this?

A list of tools that you could use for scanning. Multiple and up to date tools need to be used.
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
* [http://www.bleepingcomputer.com/download/adwcleaner/ AdwCleaner: (for adware)]
* [http://www.kaspersky.com/security-scan Kaspersky Free security scan]
For forum cross referencing purposes
* Reports for your Crash IDs bp-a7bc11d2-3c9d-4cf7-87b2-aea822140611 bp-a7bc11d2-3c9d-4cf7-87b2-aea822140611 ....
* Crash Signature: StrChrIA
* Related bugs include
** 627238 RESOLVED WORKSFORME blocklist CbFsMntNtf3.dll 3.0.77.30 to stop crashes [@ StrChrIA] caused by eldos Callback File System
** 530074 NEW --- Crash [@ StrChrIA ] from winsock and shlwapi.dll (LSP, evil *x86.dll module)

Firefox keeps crashing after the recent update. how can i fix this, its doing my head in.

firefox keeps crashing after the recent update. how can i fix this, its doing my head in.

Hello, Please make sure to get a fresh copy of Firefox from
http://www.mozilla.org/en-US/firefox/all
Have a nice day

My firefox keeps crashing for no apparrent reason

my firefox keeps crashing for no apparent reason
the crash report says:
EMPTY: no crashing thread identified; corrupt dump
the crash report itself
http://crash-stats.mozilla.com/report/index/bp-715dc850-c4c1-42ee-acd9-d8ba12120903

this seems to solve the problem.
but why does the hardware accelaration crash firefox?

Firefox keeps crashing because of flash

Similar Messages

Maybe you are looking for