Firefox keeps crashing when I try to launch it. I uninstalled the program, but now when I try to download it from your website the download freezes with 1 second left. This has happened several times.

firefox keeps crashing when I try to launch it. I uninstalled the program, but now when I try to download it from your website the download freezes with 1 second left. This has happened several times.

Hello Deb,
  Something fishy going on with those particular files. But without looking at them directly I couldn't say what. Usually in a case like this the problem is some of the metadata that is attached to the file. Where did these files come from? A camera, a scanner, the internet?
  An explanation about the Watched Folder function: It looks for changes to a folder, not just automatically grabbing whatever files are in it. Generally, you want to select an empty folder as a Watch Folder. Once this has been set up, as you add files to this folder they will be imported into the Organizer. If you start with a folder full of images, those will be ignored, any new items will be added.
-Brett

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    Mar  8 10:05:24: --- last message repeated 1 time ---
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    Mar  8 15:08:05 r-peter-kriglowitschs-imac configd[13]: Wake: Success - AC - EHC1
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    Mar  8 20:00:47: --- last message repeated 1 time ---
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    Mar  8 20:29:15 r-peter-kriglowitschs-imac com.apple.Dock.agent[97]: 2013-03-08 20:29:15.963 DashboardClient[158:a03] no upcoming events
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    Mar  8 20:38:51 r-peter-kriglowitschs-imac DashboardClient[158]: no upcoming events
    Mar  8 20:38:51 r-peter-kriglowitschs-imac com.apple.Dock.agent[97]: 2013-03-08 20:38:51.259 DashboardClient[158:a03] no upcoming events
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    Mar  8 21:02:31 r-peter-kriglowitschs-imac WebProcess[137]: Periodic CFURLCache Insert stats (iters: 374) - Tx time:0.112713, # of Inserts: 2, # of bytes written: 86, Did shrink: NO, Size of cache-file: 180250624, Num of Failures: 0
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    Mar  8 21:26:48 r-peter-kriglowitschs-imac Safari Webpage Preview Fetcher[959]: INSERT-HANG-DETECTED: Tx time:5.506619, # of Inserts: 215, # of bytes written: 2057129, Did shrink: NO
    Mar  8 21:27:39 r-peter-kriglowitschs-imac Safari Webpage Preview Fetcher[959]: INSERT-HANG-DETECTED: Tx time:5.641009, # of Inserts: 246, # of bytes written: 2799365, Did shrink: NO
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    *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
    *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
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    == This happened ==
    A few times a week
    == A few weeks ago

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  • When I try to open a file I created in Pages, I get this: "The required index.xml file is missing."  This has happened many times and I have forgotten how I've worked around it.

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  • HT1349 I am unable to install iTunes. I'm receiving an error message: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." I've unistalled and attempted to reinstall several times.

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  • After upgrading iPhoto on my MacBook Pro running OSX Yosemite 10.10.3 it continually keeps asking me that it is preparing library. This has happened 5 times now and I can't access my photo's through iPhoto, any suggestions?

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  • I keep getting this error message when i try to install the latest version of itunes, the program can't start because MSVCR80.dll is missing from your computer. try reinstalling the program to fix this problem??

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    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
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    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
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  • Any ideas why my system locks up while in sleep mode? This has happened four times in the last several days. Thanks.

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    Hopefully I followed instructions correctly. Here's what I got:
    12/30/12 6:11:14.137 PM com.apple.launchd.peruser.501[339]: (com.seagate.notificationexec.plist) Throttling respawn: Will start in 10 seconds
    Process:         syspolicyd [2572]
    Path:            /usr/libexec/syspolicyd
    Identifier:      syspolicyd
    Version:         55120.7
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [1]
    User ID:         0
    Date/Time:       2012-12-28 08:16:06.122 -0700
    OS Version:      Mac OS X 10.8.2 (12C60)
    Report Version:  10
    Crashed Thread:  2  Dispatch queue: com.apple.security.syspolicy.peer.0x7f9b0c0004c0.xpcq
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    VM Regions Near 0:
    -->
        __TEXT                 000000010bd4a000-000000010bd4d000 [   12K] r-x/rwx SM=COW  /usr/libexec/syspolicyd
    Thread 0:
    0   libsystem_kernel.dylib            0x00007fff8f0d339a __semwait_signal_nocancel + 10
    1   libsystem_c.dylib             0x00007fff89897dbb nanosleep$NOCANCEL + 138
    2   libsystem_c.dylib             0x00007fff898f7e52 sleep$NOCANCEL + 61
    3   libdispatch.dylib             0x00007fff8f82ac9a _dispatch_queue_cleanup2 + 85
    4   libsystem_c.dylib             0x00007fff898a94fe _pthread_tsd_cleanup + 240
    5   libsystem_c.dylib             0x00007fff898a29a2 _pthread_exit + 146
    6   libsystem_c.dylib             0x00007fff898a3d01 pthread_exit + 30
    7   libdispatch.dylib             0x00007fff8f82ac26 dispatch_main + 45
    8   syspolicyd                        0x000000010bd4b49a 0x10bd4a000 + 5274
    9   libdyld.dylib                 0x00007fff8f7897e1 start + 1
    Thread 1:: Dispatch queue: com.apple.root.default-overcommit-priority
    0   libsystem_kernel.dylib            0x00007fff8f0d3566 __sigsuspend_nocancel + 10
    1   libdispatch.dylib             0x00007fff8f82ada1 _dispatch_sigsuspend + 28
    2   libdispatch.dylib             0x00007fff8f82ad85 _dispatch_sig_thread + 45
    Thread 2 Crashed:: Dispatch queue: com.apple.security.syspolicy.peer.0x7f9b0c0004c0.xpcq
    0   com.apple.CoreFoundation          0x00007fff87ab9abc CFDictionaryAddValue + 28
    1   com.apple.security                0x00007fff89d68d75 Security::CodeSigning::PolicyEngine::evaluateDocOpen(__CFURL const*, unsigned long long, __CFDictionary const*, __CFDictionary*) + 555
    2   com.apple.security                0x00007fff89d612ac SecAssessmentCreate + 438
    3   syspolicyd                        0x000000010bd4b73c 0x10bd4a000 + 5948
    4   syspolicyd                        0x000000010bd4b654 0x10bd4a000 + 5716
    5   libxpc.dylib                      0x00007fff904604a2 _xpc_connection_recv_message + 699
    6   libxpc.dylib                      0x00007fff9046016d _xpc_connection_wakeup_recv + 165
    7   libxpc.dylib                      0x00007fff9045e8b4 _xpc_connection_wakeup2 + 1799
    8   libxpc.dylib                      0x00007fff9045e17c _xpc_connection_wakeup + 145
    9   libdispatch.dylib             0x00007fff8f82b0b6 _dispatch_client_callout + 8
    10  libdispatch.dylib             0x00007fff8f82d29b _dispatch_source_invoke + 691
    11  libdispatch.dylib             0x00007fff8f82c305 _dispatch_queue_invoke + 72
    12  libdispatch.dylib             0x00007fff8f82c448 _dispatch_queue_drain + 180
    13  libdispatch.dylib             0x00007fff8f82c2f1 _dispatch_queue_invoke + 52
    14  libdispatch.dylib             0x00007fff8f82c1c3 _dispatch_worker_thread2 + 249
    15  libsystem_c.dylib             0x00007fff898a4cab _pthread_wqthread + 404
    16  libsystem_c.dylib             0x00007fff8988f171 start_wqthread + 13
    Thread 3:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib            0x00007fff8f0d3d16 kevent + 10
    1   libdispatch.dylib             0x00007fff8f82ddea _dispatch_mgr_invoke + 883
    2   libdispatch.dylib             0x00007fff8f82d9ee _dispatch_mgr_thread + 54
    Thread 4:
    0   libsystem_kernel.dylib            0x00007fff8f0d36d6 __workq_kernreturn + 10
    1   libsystem_c.dylib             0x00007fff898a4eec _pthread_workq_return + 25
    2   libsystem_c.dylib             0x00007fff898a4cb3 _pthread_wqthread + 412
    3   libsystem_c.dylib             0x00007fff8988f171 start_wqthread + 13
    Thread 2 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x000000010beb6640  rdx: 0x00007f9b0c0020e0
      rdi: 0x0000000000000000  rsi: 0x00007fff755c5e90  rbp: 0x000000010beb6660  rsp: 0x000000010beb6640
       r8: 0x0000000000000003   r9: 0x00000000558b39d4  r10: 0x0000000000000000  r11: 0x00000000558b39d4
      r12: 0x00007f9b0c002040  r13: 0x00007f9b0c001f40  r14: 0x00007fff755c5e90  r15: 0x00007f9b0c0020e0
      rip: 0x00007fff87ab9abc  rfl: 0x0000000000010246  cr2: 0x0000000000000000
    Logical CPU: 0
    Binary Images:
           0x10bd4a000 -        0x10bd4cff7  syspolicyd (55120.7) <3C222523-5068-3AC3-890D-2071263E6E90> /usr/libexec/syspolicyd
        0x7fff6b94a000 -     0x7fff6b97e93f  dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
        0x7fff85744000 -     0x7fff85772ff7  libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
        0x7fff86dec000 -     0x7fff86df2ff7  libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
        0x7fff86e30000 -     0x7fff86e31fff  libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
        0x7fff86e49000 -     0x7fff86e4bff7  libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
        0x7fff87aa6000 -     0x7fff87c8ffff  com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff8805c000 -     0x7fff8806eff7  libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
        0x7fff896b5000 -     0x7fff896c3ff7  libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
        0x7fff8988e000 -     0x7fff8995afe7  libsystem_c.dylib (825.25) <8CBCF9B9-EBB7-365E-A3FF-2F3850763C6B> /usr/lib/system/libsystem_c.dylib
        0x7fff89c76000 -     0x7fff89f46fff  com.apple.security (7.0 - 55179.1) <639641EF-8156-3190-890C-1053658E044A> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff8a0a4000 -     0x7fff8a1a1fff  libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
        0x7fff8a1c4000 -     0x7fff8a22cff7  libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
        0x7fff8a53f000 -     0x7fff8a58bff7  libauto.dylib (185.1) <73CDC482-16E3-3FC7-9BB4-FBA2DA44DBC2> /usr/lib/libauto.dylib
        0x7fff8b77f000 -     0x7fff8b77ffff  libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
        0x7fff8b780000 -     0x7fff8b78fff7  libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
        0x7fff8b88a000 -     0x7fff8b8afff7  libc++abi.dylib (24.4) <E7BD9363-1D25-3551-A68A-2E2FF6ABECD7> /usr/lib/libc++abi.dylib
        0x7fff8c1bf000 -     0x7fff8c2d792f  libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
        0x7fff8c32f000 -     0x7fff8c330ff7  libremovefile.dylib (23.1) <DBBFAF35-AC78-3856-92F6-6E4FD9DF14A2> /usr/lib/system/libremovefile.dylib
        0x7fff8d068000 -     0x7fff8d07bff7  libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
        0x7fff8d2cb000 -     0x7fff8d2d1fff  libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
        0x7fff8d3cd000 -     0x7fff8d3d8fff  libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
        0x7fff8d3e5000 -     0x7fff8d3e6fff  libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
        0x7fff8d437000 -     0x7fff8d43cfff  libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
        0x7fff8d4e5000 -     0x7fff8d4e6ff7  libdnsinfo.dylib (453.18) <E7595861-ECF9-336E-9901-BED2620FAA80> /usr/lib/system/libdnsinfo.dylib
        0x7fff8da0c000 -     0x7fff8da10fff  libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
        0x7fff8da11000 -     0x7fff8da12ff7  libSystem.B.dylib (169.3) <365477AB-D641-389D-B8F4-A1FAE9657EEE> /usr/lib/libSystem.B.dylib
        0x7fff8de40000 -     0x7fff8e040fff  libicucore.A.dylib (491.11.1) <CC318A27-878A-38CE-9292-1B98353FA9C7> /usr/lib/libicucore.A.dylib
        0x7fff8e468000 -     0x7fff8e49efff  libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
        0x7fff8ed45000 -     0x7fff8ed4dff7  libsystem_dnssd.dylib (379.32.1) <62AA0B84-188A-348B-8F9E-3E2DB08DB93C> /usr/lib/system/libsystem_dnssd.dylib
        0x7fff8f089000 -     0x7fff8f090fff  libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
        0x7fff8f0c1000 -     0x7fff8f0dcff7  libsystem_kernel.dylib (2050.18.24) <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
        0x7fff8f674000 -     0x7fff8f675ff7  libsystem_sandbox.dylib (220) <3C3B03CF-C525-3CB3-8557-62E91B93AC95> /usr/lib/system/libsystem_sandbox.dylib
        0x7fff8f75e000 -     0x7fff8f766fff  liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
        0x7fff8f787000 -     0x7fff8f78aff7  libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
        0x7fff8f7be000 -     0x7fff8f7ccfff  libcommonCrypto.dylib (60026) <2D6537F5-1B5E-305C-A1CF-D1FA80CA3939> /usr/lib/system/libcommonCrypto.dylib
        0x7fff8f829000 -     0x7fff8f83eff7  libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
        0x7fff8f912000 -     0x7fff8f912fff  libOpenScriptingUtil.dylib (148.2) <B8061D13-C1B2-38D5-A723-9A98D64E67AC> /usr/lib/libOpenScriptingUtil.dylib
        0x7fff90454000 -     0x7fff90476ff7  libxpc.dylib (140.41) <FAC04D8B-680E-325F-8F0C-DD69859D0E01> /usr/lib/system/libxpc.dylib
        0x7fff90477000 -     0x7fff90479fff  libquarantine.dylib (52) <4BE2E642-A14F-340A-B482-5BD2AEFD9C24> /usr/lib/system/libquarantine.dylib
        0x7fff904c4000 -     0x7fff904c9fff  libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
        0x7fff90bd7000 -     0x7fff90cd4ff7  libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
        0x7fff90cda000 -     0x7fff90d29ff7  libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
        0x7fff90d96000 -     0x7fff90da3fff  libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
        0x7fff917e6000 -     0x7fff9184ffff  libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 4700
        thread_create: 1
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=67.0M resident=25.9M(39%) swapped_out_or_unallocated=41.1M(61%)
    Writable regions: Total=31.0M written=1212K(4%) resident=1368K(4%) swapped_out=0K(0%) unallocated=29.6M(96%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    MALLOC                             20.6M
    MALLOC guard page                    32K
    SQLite page cache                    96K
    STACK GUARD                        56.0M
    Stack                              10.0M
    VM_ALLOCATE                           4K
    __DATA                             1404K
    __LINKEDIT                         53.1M
    __TEXT                             13.9M
    __UNICODE                           544K
    shared memory                        12K
    ===========                      =======
    TOTAL                             155.7M

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    I researched the advice on the link provided by b noir as well as very similar advice from apple support: http://support.apple.com/kb/TS5376. It worked for me (for now).
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