Firefox (latest versions) on both Mac 10.6 and Windows 7 show "this Connection is Untrusted" on my bank site
This started for me 1/17/2011 on the savingsbank.com website:
Firefox (latest versions) on both Mac 10.6 and Windows 7 show "this Connection is Untrusted" on my bank site https://www.savingsbank.com
NO other browsers - Explorer, Chrome, Safari - give this error box on this site. Please advise if this has to do with the bank site? or Firefox compatibility.
Saw in a forum someone else having this problem and they were told it had to do with their Date and time being off?? I've been on several computers, all with the correct date and time and they've all shown this Insecure Certificate statement on my bank site with Firefox and no other browser.
I've looked at the banking site with IE8 and it does NOT show me that "This connection is Untrusted" window. (please see attached screen shot of viewing the site with IE8) It opens fine and has "Identified by Network Solutions" showing on the address bar as it always does.
The latest version of Opera (not earlier ones) does show a problem with the website's security certificate.
We've contacted the bank about this, and they say there's no problem with their certificate but are looking into it.
My question remains, why only Firefox and one version of Opera claim this and NO other browser?
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I just downloaded the new version of Firefox and now every site I used to use such as Facebook, Twitter, and Youtube show "This Connection Is Untrusted". Even when I do accept the risks the site no longer looks the way it's looked for years. Twitter doesn't even give me the option to accept the risks at all and shows this error (Error code: sec_error_unknown_issuer). I've tried resetting Firefox, I've checked the time and date, and I've removed and added Firefox to see if that would work. Nothing seems to be working so I can see the sites the way they normally would be instead of "coded". Can anybody help me please?!!! Thanks
ok, unfortunately the fiddler2.com issuer in certificates might be a sign of unwanted software present on your pc that is intercepting secure network traffic. please go into the system control panel and uninstall programs like BrowserSafeguard, BrowserSafe, SafeGuard or other software that sounds suspicious and didn't get installed by you intentionally.
<sub>reference: https://support.mozilla.org/en-US/questions/982532#answer-520145</sub>
afterwards, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
[[Troubleshoot Firefox issues caused by malware]] -
Firefox Nightly keeps bugging me with "This Connection is Untrusted" on every single site I visit
So I am trying out the new FireFox Nightly, as it was suggested by a friend to me. Now I am liking it at first, but when I remove all my old FireFox stuff (completely uninstalled as there was alot of useless junk/plugins/data that I wanted gone) I am now getting this "This Connection is Untrusted" message on every single site I visit! It even says that the mozilla site is dangerous. So is there any way to disable these warnings?
Hello Rykuu, also, check the time and date of your system, if the date and time on the computer are wrong then security certificates may not be valid.
which security software do you have (firewall or/and anti-virus)?
thank you -
Firefox says this connection is untrusted for every single site! HELP!
Every website that I have visited, says the connection is untrusted. This is getting extremely frustrating. Help will be greatly appreciated!.
Here is my firefox info:
"application": {
"name": "Firefox",
"version": "26.0",
"userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0",
"supportURL": "https://support.mozilla.org/1/firefox/26.0/WINNT/en-US/"
"modifiedPreferences": {
"browser.cache.disk.capacity": 358400,
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.disk.smart_size.use_old_max": false,
"browser.cache.disk.smart_size_cached_value": 358400,
"browser.startup.homepage_override.mstone": "26.0",
"browser.startup.homepage_override.buildID": "20131205075310",
"extensions.lastAppVersion": "26.0",
"network.cookie.prefsMigrated": true,
"places.history.expiration.transient_current_max_pages": 73687,
"privacy.sanitize.migrateFx3Prefs": true
"graphics": {
"numTotalWindows": 1,
"numAcceleratedWindows": 1,
"windowLayerManagerType": "Direct3D 10",
"windowLayerManagerRemote": false,
"adapterDescription": "AMD M880G with ATI Mobility Radeon HD 4250 ",
"adapterVendorID": "0x1002",
"adapterDeviceID": "0x9712",
"adapterRAM": "256",
"adapterDrivers": "atiu9p64 atiuxp64 atiu9pag atiuxpag atiumdva atiumd6a atitmm64",
"driverVersion": "8.770.2.1000",
"driverDate": "9-19-2010",
"adapterDescription2": "",
"adapterVendorID2": "",
"adapterDeviceID2": "",
"adapterRAM2": "",
"adapterDrivers2": "",
"driverVersion2": "",
"driverDate2": "",
"isGPU2Active": false,
"direct2DEnabled": true,
"directWriteEnabled": true,
"directWriteVersion": "6.1.7601.17514",
"webglRenderer": "Google Inc. -- ANGLE (AMD M880G with ATI Mobility Radeon HD 4250 Direct3D9Ex vs_3_0 ps_3_0)",
"info": {
"AzureCanvasBackend": "direct2d",
"AzureSkiaAccelerated": 0,
"AzureFallbackCanvasBackend": "cairo",
"AzureContentBackend": "direct2d"
"javaScript": {
"incrementalGCEnabled": true
"accessibility": {
"isActive": false,
"forceDisabled": 0
"libraryVersions": {
"NSPR": {
"minVersion": "4.10.2",
"version": "4.10.2"
"NSS": {
"minVersion": "3.15.3.1 Basic ECC",
"version": "3.15.3.1 Basic ECC"
"NSSUTIL": {
"minVersion": "3.15.3.1",
"version": "3.15.3.1"
"NSSSSL": {
"minVersion": "3.15.3.1 Basic ECC",
"version": "3.15.3.1 Basic ECC"
"NSSSMIME": {
"minVersion": "3.15.3.1 Basic ECC",
"version": "3.15.3.1 Basic ECC"
"userJS": {
"exists": false
"extensions": [
"name": "AVG Security Toolbar",
"version": "17.2.0.38",
"isActive": false,
"id": "avg@toolbar"
"name": "GreatArcadeHits Add-on",
"version": "1.0.0",
"isActive": false,
"id": "{B21F5E31-B8E8-41CD-B74C-168A71A10E49}"
}Check the connection settings.
*Tools > Options > Advanced > Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
*https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can
*http://kb.mozillazine.org/Error_loading_websites
Do a malware check with some malware scanning programs on the Windows computer.<br>
Please scan with all programs because each program detects different malware.<br>
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
whenever I go to an https site, I get this error message. My other browsers are not having the same issue. I deleted cert8.db as one site suggested. Stopped using firefox due to this issue. example: www.comcast.net, once I sign into email, I get this error message. Amazon.com - same issue. So, these are very common sites. This only started in past two weeks.
Does updating to Firefox 18 (which comes out today) help? It fixed a few issues with certificates.
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* Help menu > Restart with Add-ons Disabled
''Not all add-ons are disabled: Flash and other plugins still run''
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Hi,
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See http://kb.mozillazine.org/Browser.link.open_newwindow.
I can't think of an add-on that will do this for you.
You can always right click on the link and choose "Open Link in new Window" :-). -
Every time i go to a secure website using firefox latest version i get an error saying "This Connection is Untrusted" This was never there before and now its appearing. My computer clock and date is correct and i have tested out all plugins that they are updated. Also did a scan on all viruses and spyware nothing there any help please.
Sorry, I didn't look at all the images.
You can see that the certificate is issued by your security software (Firewall): ESET SSL Filter CA<br />
So you will have to disable that filter or install the ESET root certificate that chains to that certificate. -
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jeevanShouldn't you do the following things (see also:
http://technet.microsoft.com/en-us/library/hh134743.aspx):
Add Windows Language is French to the top AND;
Change the second AND to an OR;
Add the WMI Query to the new OR (so it's at the same level as the
Windows Version = Windows 7 SP1);
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My Blog: http://www.petervanderwoude.nl/
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http://www.mozilla.com/en-US/firefox/4.0/system-requirements/ -
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tt2
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