Firefox not working at all

Hi,
I have recently downloaded mozilla firefox, and installed this as per your website. However, once installed the shortcut for mozilla, is not working. Instead of showing the orange fox/blue symbol, the symbol looks like a square box with a green background and a very miniture list of what would usually pop up when you right click on something. If you double click on the program (too open and use it), an error message comes up and says "Missing Shortcut: Windows is searching for firefox.exe. To locate the file yourself, click Browse." There then is the browse... and cancel button. So in the end firefox doesn't actually work, can you help with this? I have tried to re-download/re-install it however this has not fixed the problem.

Make sure you keep an eye on the Help | Check For Updates menu. The latest version is 3.6.16 downloadable from [http://www.mozilla.com/en-US/firefox/all-older.html Firefox: Older Versions] but it may be updated from time to time. You always get the choice of whether you want to update to v4.0 or not, so don't be afraid of checking.

Similar Messages

Firefox not working at all after defrag

I did a defrag and a system restore to a couple of weeks ago and now i can't use firefox at all. it's still in my computer but doesn't respond. i did a system restore because the new versuion of fire fox caused too many problems with my computer so i wanted to go backl to the older version.

Hi,
You can try to install the latest version after doing a clean uninstall of the old version. Please see [https://support.mozilla.org/en-US/kb/Backing%20up%20your%20information?s=backup&r=1&e=sph&as=s backup] to backup important pieces of information.
In the Windows Control Panel > Add/Remove Programs, look for and uninstall '''Firefox''' or '''Mozilla Firefox''', if present. Next in the Windows Start menu '''Run''', type and enter '''%programfiles%''' and delete the '''Mozilla Firefox''' or '''Firefox''' folder. Likewise type and enter %appdata% and delete the '''Mozilla''' or '''Firefox''' folder. You can download the latest Firefox here: https://www.mozilla.org/en-US/firefox/new/
[http://kb.mozillazine.org/Installation_directory Firefox Installation Directory]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files]

Java does not work at all upon using the update manager to update to firefox 3.6.10 for Ubuntu 9.0.4

OS: Ubuntu 9.0.4
Browser: Firefox 3.6.10
upon updating to firefox 3.6.10, java does not work at all.
websites that use java do not work at all anymore, when they worked just fine before the updating thru update manager. e.g. hulu website cannot play any of the shows.
i can give the folder of bookmarked pages i tried.
how to do that on here, i've yet to see if possible.
i can even give saved text from the terminal concerning certain attempts.
when i updated thru update manager, it gave some weird java plugin that wasn't there before "The IcedTea Web Browser Plugin IcedTea6 Java Web Browser Plugin (execution of applets on webpages)".
i uninstalled this as instructed by an answer found in one of the pages i saved, cuz it was conflicting w/another java program the updater said i needed. right now, i don't remember for sure what it was. it perhaps was realplayer flash or Java itself. w/all the hours/days of searching i put in, it's difficult if not downright impossible for me to remember all the specifics of what i tried.
i've searched throughout many webpages (including many searches on mozilla, ubuntu, java, etc) for instruction in fixing the problem.
oh, and incidentally, on the Java site, when i try the verify test of Java, firefox pops up with that yellow bar right below the slew of tabbed website windows, giving the statement "additional plugins are required to display all the media on this page. (w/link to) install missing plugins ." which is what i do, go thru the requesting plugin installation. it comes up with, guess what, the IcedTea Java Plugin. i click on the 'next' in the "Plugin Finder Service" box that pops up, & all it gives me is "No plugins were installed. IcedTea ...Plugin failed. and the link 'find out more about plugins or manually find missing plugins'". the link takes me to some of the very things/plugins that wouldn't install in the first place. the Java test failure is a LOL funny, as what plugin it is saying is required (IcedTea) is a recommended alternate program to display the very test in the first place.
i followed the given instructions on those many searched pages, in every case (barring what i may have just plain missed), but to no avail.
i've even gone to the point of trying to reinstall the previous 3.5.13 firefox version, from mozilla site. even that wouldn't install.
i've tried installing Java for my sys direct from it's site. nada.
now it's time for me to post the problem & perhaps someone will come up with some kind of "dummy" way to fix it.
until then many sites a regularly use are totally useless to me on this fast puter.
the only way i can get to use such sites, are two choices: 1. use a dinosaur laptop, which is slower than molasses & cannot handle to any streaming stuff, or 2. use an available internet access puter at the library. but useage for ea person per day is limited to only one hour a day. and one can end up waiting for an hour or more ( in the busiest periods) to even get to use one.
so, is there anyone at all, who knows any for-sure working fix for this problem?
thanks muchly :^D
p.s. i can't pay anybody any money for such help, as is required in certain sites (e.g. Java website), cuz i don't have any.
i can pay in labor tho, if there is someway to find someone who can physically be at this puter w/me, taking me step-by-step
sorry for the 20-pg essay. i hope it was all clearly understood. if, not, well, clear communication is always what is needed, ask away.

Your above posted system details show outdated plugin(s) with known security and stability risks.
*Shockwave Flash 9.0 r999
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
In Firefox 3.6 and later versions you need the Next-Generation Java™ Plug-In present in Java 6 U10 and later (Linux: libnpjp2.so; Windows: npjp2.dll).
http://java.com/en/download/faq/firefox_newplugin.xml
See also http://java.sun.com/javase/6/webnotes/install/jre/manual-plugin-install-linux.html

Since I have upgraded to Firefox 4.0.1, it has been constantly freezing up. Now it does not work at all and I am unable to remove my profile. How can I remove my profile if Firefox does not work?

I finally got so tired of Firefox freezing my computer that I tried to uninstall and reinstall. Upon reinstall, it will not work at all and I am unable to delete my old user profile. Is there any way to get rid of this profile so I can give one last attempt to get Firefox to work before switching permanently to Google Chrome? I really liked Firefox for years until they screwed it up with the recent changes.

Try running Firefox in [[Safe Mode]]. If it functions properly in that configuration, then one of your add-ons is the culprit.

Just downloaded Firefox 4 on Windows Vista 32-bit and its not working at all.

So I just downloaded Firefox 4 on Windows Vista 32-bit, and it's not working at all. I open up Firefox and there is not tab bar, and all the command buttons are repeated 3 times, and are on 3 different bars. This only happens with Firefox 4 and not Firefox 3.6.10. Also, when I go the menu bar and I try to click soething, nothing happens. I'm not sure why this is going on. Help anyone? Here is a link to a screenshot of my browser.
http://img683.imageshack.us/i/firefox4y.jpg/

I have this too, but doesn't even startup now? I downgraded to the previous version and all is OK. I also have a 64 bit version of Vista and it seems to work "a-OK" on that machine.
Seems to me to be 32-bit issue.
Editing this post:
I just seen a possible answer...Do you have roboform installed (in the taskbar also)? If so, try disabling it or removing it and try to start again. I said above that I have 2 units and on the one (32-bit) I have Roboform installed and it crashes, but on the other one I don't...so go figure.
According to the report I read, if you upgrade Roboform it should be OK, although I have not tested as of yet...I am still at work...
Hope that helps...

My google bar "auto fill" feature worked GREAT, until I upgraded to Firefox 4. Most of the time, now,it it does NOT work at all.

My google bar "auto fill" feature worked GREAT, until I upgraded to Firefox 4. Most of the time, now, it it does NOT work at all. ???
I have reinstalled my google bar AND firefox 4, with no improvement. ??????????

Hi,
/Users/sarahschadek/Desktop/Safari.app/Contents/MacOS/Safari
Move the Safari app from the Desktop to the Applications folder.
Restart your Mac.
That's why you see this:
When I try to do the updates my computer says it has ready it goes through like it is downloading them then at the end it says some of the files could not be saved to "/" files.
After your restart your Mac, click the Apple  menu (top left in your screen) then click: Software Update ...
Carolyn

Can I get rid of 36? It installed an update and now firefox does not work at all

firefox 36 is seriously broken
It updated on my computer and now does not work at all. I've tried all the suggestions and no help.....going back to IE

Hi wskossack, I am sorry to hear that you are having problems with Firefox 36. I am also sorry that we have not been able to get that working for you yet.
If what you really want is to uninstall Firefox we can do that. Of course I have to ask if you would be willing to let my help you to get the most up to date version of Firefox working. But, Firefox is all about the ability to customize. If you want we can install the last version of Firefox and you can use that until the next version comes out or while we work to get Firefox 36 working for you. I will try to cover every option in my reply.
First I will cover uninstalling Firefox. If you want to look at the [[Uninstall Firefox from your computer|article click here]] this can be done in about 7 steps
I would recommend that you completely uninstall Firefox and install it again. This will most likely fix any problems you have right now. Because you are asking how to do this I am going to assume that you have not tried this.
If you have Vista or Windows 7:
1) close any open Firefox windows.
2) from the start menu click on control panel
3) click on uninstall a program
4) from this list chose Firefox
5) click on uninstall (this is located turds the top)
If the Uninstall Wizard does not run, you can start it manually by running helper.exe, which is located in one of these locations by default:
(32-bit Windows) C:\Program Files\Mozilla Firefox\uninstall\helper.exe
(64-bit Windows) C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe
6) in the Firefox uninstall wizard click next and on the next page click uninstall then click finish
7) to remove other files and folders that may not be removed by the uninstall, you must manually delete the Firefox installation folder, which is located in one of these locations by default:
(32-bit Windows) C:\Program Files\Mozilla Firefox
(64-bit Windows) C:\Program Files (x86)\Mozilla Firefox
The uninstaller does not remove any user data such as history or bookmarks. To completely remove this data, you must manually delete the Firefox folder containing your user profile:
Click the Windows Start button.
Type %APPDATA% in the search field and press enter to open the hidden Roaming folder.
Open the Mozilla folder
Delete the Firefox folder.
Now I am going to go over how to get the last version of Firefox installed on your computer. If you want to look at the [[Install an older version of Firefox|article click here]] . If you decide that this is what you want to do please look at the article for some impotent security information.
Firefox 35.0.1 was the last version of Firefox and you can get it by [https://download-installer.cdn.mozilla.net/pub/firefox/releases/35.0.1/win32/en-US/Firefox%20Setup%2035.0.1.exe clicking here] . The link is also in the article. If you do this you will have to disable the auto update. To do this go to options, then go to advance. Under advance there will be a sub tab. You want to go to update. Then you can select to never check or to have it tell you when there is an update.
So the only thing left is for me to help you with any problems you are having with Firefox 36. I hope you will give me a chance. In any case, if you need any more information or help with anything that I went over please let me know.

My New Tab Page does not work at all. I just have the empty squares with nothing in them at all?

My New Tab Page does not work at all. I just have the empty squares with nothing in them at all?
I know how to use about:config & have had the usual problems with newtab page tiles but this is more like a bug- using 33.0.1. Doesn't show tiles icon in top right corner just shows a gear that is used to hide the empty tiles that I can't fill with sites. First it would only show 2 rows of 4 columns even though I had it set to 5 & 6 then few days later for no reason they went empty with a serrated line around the tiles & can't drag from the bookmarks---- really bloody annoying!!!!!!! Possibly a setting in the about:config but i can't fig it out?

Reset Firefox to its default state
If you're having major problems which you can't resolve, start fresh with only your essential information.
Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.
Application Basics
Name Firefox
Version 33.0.1
Update History
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
Profile Folder
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Memory Use about:memory
Multiprocess Windows 0/1
Crash Reports for the Last 3 Days
Report ID Submitted
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Adblock Plus 2.6.5 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Adblock Plus Pop-up Addon 0.9.2 true [email protected]
Skype Click to Call 7.3.16540.9015 true {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Trend Micro BEP Firefox Extension 8.0.0.1173 true [email protected]
Trend Micro NSC Firefox Extension 6.8.0.1120 true {22C7F6C6-8D67-4534-92B5-529A0EC09405}
Trend Micro Toolbar 7.0.0.1243 true {22181a4d-af90-4ca3-a569-faed9118d6bc}
Graphics
Adapter Description Intel(R) HD Graphics
Adapter Drivers igdumd64 igd10umd64 igdumdx32 igd10umd32
Adapter RAM Unknown
Device ID 0x0046
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DirectWrite Enabled true (6.2.9200.16571)
Driver Date 1-30-2013
Driver Version 8.15.10.2993
GPU #2 Active false
GPU Accelerated Windows 1/1 Direct3D 11 (OMTC)
Vendor ID 0x8086
WebGL Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote true
AzureCanvasBackend direct2d
AzureContentBackend direct2d
AzureFallbackCanvasBackend cairo
AzureSkiaAccelerated 0
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It seems I am installing add-ons ie, ebay sidebar, tweetbeat firsthand, they look installed in the add-on box but are not working at all?

I can go to tools, add ons and choose the add on I want and install it, then restart firefox but although the new add ons show up in the add on list nothing is there, they are not working at all, I am able to click on and change the options but apart from the new add ons do not appear to be there?

Hi,
I actually have the same exact problem with southwest.com. I think they use AJAX to load the airport cities when you're choosing a flight, perhaps. Normally, when you click the box (or start to type a city) in the "From" box, it pops up a list of airports in a floating box (not a separate browser window). Since upgrading to Firefox 3.6.15, this just doesn't work, and it also keeps me from using southwest.com in general. The calendar links for the departure and return dates are similarly busted.
I tried restarting in Safe Mode, and it is still broken in Safe Mode.
I downloaded the FF4 RC, and that version had no problem. If I switch back to 3.6.15 though, it is still broken. I tried it in Chrome and IE7, and southwest.com works fine. It appears to only be broken in FF 3.6.15.
Thanks!

Flex pitch feature is not working on all the regions why is that?

Flex pitch feature is not working on all the regions why is that?

Sorry that my guess about what you are using was wrong. How about telling us exactly what you installed to provide that '''auto translate''' feature in Firefox?
If you don't know, give us a list of the extensions that you ''do'' have installed so that we don't have to wildly guess or so we can do an '''''educated guess''''' as to which one isn't working.
Help > Troubleshooting Information = use the '''Copy all to clipboard''' button, then paste into a text editor program. Then delete all but the list of '''Extensions''' and copy'n'paste that to the Reply box here.

Flash player 11.0.1.152 not working on all sites. Using Mac OS 10.5.8

What am I missing? Flash didn't work properly on previous version either. I use google chrome primarily but flash does not work on all sites using Firefox or Safari either. I have a Macbook Pro operating on 10.5.8. I'm sure it's probably a simple fix but I just haven't found it. Appreciate any help on the matter.

I have spent countless hours trying to get my flash player working and have tried EVERY kind of possible answer through many forums and websites to solve this. Does adobe have anything currently that will solve this flash player problem?? I have the lastest version of Safari 5.1.1. and I have the lastest version of adobe flash player 11.0.1.152, I have even tried the debugging installs adobe put out for flash player. I have tried the "working around lion flash player video thing" where you try private browsing. I have tried going into system preferences and entering into the flash player settings in the storage tab the allow this sites, etc. NOTHING HAS WORKED!! I still get my local storage pop up message whenever I try and watch a you tube or any site that has flash video on it, that flash player settings box still pops up and is stuck on my screen and I cant click allow or deny or get it off. So many people I have read have the same problem and I only the same answers pop up that I have tried again and again, does anyone have a real resolve to this yet??? PLEASE PLEASE PLEASE HELP.

HTML5 Audio/Video Not working at all on new Windows 7 install

I'm the developer of jPlayer, a plugin for jQuery and my recent testing a new laptop on Windows 7 Ultimate, Safari 5.0.1 found that the audio and video HTML5 elements do not work at all.
http://www.happyworm.com/jquery/jplayer/
http://www.happyworm.com/jquery/jplayer/HTML5.Audio.Support/
My plugin checks for the mediaElement.canPlayType() method and if it exists it then checks the suitable MIME types for compatibility. But that is just the fine details. Basically, the Safari 5.0.1 browser installed on Windows 7, without any of the audio or video support.
Testing on other sites around the web also showed that this install did not include those parts of the HTML5 spec. No idea why. I installed it off the apple/safari site and it is fully updated. Chrome 5, Firefox 3.6, Opera 10.6 all worked fine.
Example of other sites used to check:
http://www.html5rocks.com/tutorials/video/basics/
By comparison, my old Windows XP machine works fine with Safari 5.0.1 and has had a version of safari installed on the machine since Safari 3.
Side note, the Mac versions of all the browsers work fine. Also the iPad emulator shows everything works.
Any ideas what went wrong with my install on Windows 7?
Best regards,
Mark P

I am looking at this issue too. I installed Safari 5.0.1 on Windows XP on two different machines. In these cases I found that the .canPlayType() always returns undefined on an audio element. So http://www.happyworm.com/jquery/jplayer/HTML5.Audio.Support/ showed that no support for HTML5 audio was found. ( http://twitpic.com/2f16nh )
Both installations were clean installs and it was also the first time Safari had been installed on both XP installations.
I don't see these issues on OSX 10.6.4 and others have reported that it worked under Windows 7. My guess then is that is something to do with new installs and not OS.
Mark B

Shockwave flash plugin not working at all!! HELP

So, here is my problem, I have windows 8.1 64bit and running the latest mozilla firefox.
I've had a lot of problems with flash player (32bit), videos not working properly, loading very slow.. (i have fast internet, working good) then i updated flash and it totally stoped working.
Resetting Firefox does not work for me. Flash player is not working at all, so i had to uninstall it. i uninstalled both flash player and shockwave player. i tried having only flash player - still not working.
I've already tried these too:
-Uninstalling and re-installing flash player
-Uninstalling and re-installing in Safe Mode
-Turning off hardware acceleration in both Firefox and flash player
-i have updated all drivers on my computer
Still not working at all! WHY?

This add-on will prevent Flash from running on the web page until you want.
'''[https://addons.mozilla.org/en-US/firefox/addon/flashblock/ Flash block]''' {web link}
Never be annoyed by a Flash animation again! Blocks Flash so it
won't get in your way, but if you want to see it, just click on it
If you have problems with current Shockwave Flash plugin versions then check this:
* see if there are updates for your graphics drive drivers
'''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration'''
* disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
'''https://forums.adobe.com/message/4468493#TemporaryWorkaround'''
* disable hardware acceleration in the Flash plugin
'''https://forums.adobe.com/thread/891337'''
See also:
* '''http://kb.mozillazine.org/Flash#Troubleshooting'''
Notice, Adobe just updated the Flash Player '''v16.0.0.257 https://www.adobe.com/products/flashplayer/distribution3.html'''

I have downloaded the latest Adobe Flash - it says successful but will not work. It says to 'Manage Plug-ins but the Plug-in says it is enabled but it will not work at all. I have tried disabling and then enabling - no success.

I have downloaded the latest Adobe Flash - it says successful but will not work. It says to 'Manage Plug-ins but the Plug-in says it is enabled but it will not work at all. I have tried disabling and then enabling - no success. Please help!

There's two different versions of Flash. The ActiveX version for IE, and the Plugin version for other browsers. Did you install the correct version? This forum's software doesn't thing that Flash is installed for Firefox or the Plugin is disabled.
1.Download the Flash setup file from here: 
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. 
Save it to your Desktop. 
2. Close Firefox using File > Exit 
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, 
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.
4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
* On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). 
See this: 
[http://vistasupport.mvps.org/run_as_administrator.htm]

I tried to upload my daughters videos she made on her iPod to my mac iPhoto and it seemed to have "Stuck" and now will not work at all. It had to a complete fix of the existing library.

I tried to upload my daughters videos she made on her iPod to my mac iPhoto and it seemed to have "Stuck" and now will not work at all. It had to a complete fix of the existing library. It will now not let me move pictures from the "Stream" to "photos", it looks like it is trying to but gets stuck and I have to force a shut down of the programe.
Thanks!

-> Tap ALT key or press F10 to show the Menu Bar
-> go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. Now do this:
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Toolbars -> unselect All Unwanted toolbars
-> go Tools Menu -> Clear Recent History -> '''Time range to clear: select EVERYTHING''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies, Cache''' -> click "Clear Now"
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
-> go to Tools Menu -> Options -> Privacy -> History section -> '''Firefox will: select "Use Custom Settings for History"''' -> REMOVE Checkmark from '''"Permanent Private Browsing mode"''' -> place CHECKMARKS on:
1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window
4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"
-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES
-> When using the Location Bar, suggest: select "History and Bookmarks"
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
-> Click OK on Options window
-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox
You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

Firefox not working at all

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