Firefox v15 and up cause my computer (MAC OSX 10.8.2) to freeze for about 30 seconds every 15-30 seconds and forces me to turn it off with the power button

Firefox v15 and up cause my computer (MAC OSX 10.8.2) to freeze for about 30 seconds every 15-30 seconds and forces me to turn it off with the power button. It only causes this after I have opened Firefox, my computer runs fine before opening Firefox. I have uninstalled Firefox and cleared my personal settings. I have installed future updates (16 and 17) and have run into the same issue. I cannot pull any information on RAM or CPU usage because when it happens it makes my computer unusable. Unfortunately I need to use FF for work and can't. I have tried the different responses on the forums to reduce the amount of RAM and CPU usage with no change in performance.

Duplicate of https://support.mozilla.org/en-US/questions/944207

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Hi I have a MacBook Pro 2011 i7 and it stays on for about 4 hours then the screen go's fuzzy and I have to turn it off by the power button has anyone had this problem thanks mike

I Have a MacBook Pro i7 2011 it stays on for about 4 hours then the screen go's all fuzzy and I have to turn it off by the power button has any body else had this problem thanks mike

My guess would also be a failling connection between your logicboard and your GPU. See 2011 MacBook Pro and Discrete Graphics Card
For most users it starts with some random crashes and freezes like you describe it. And then it just gets worse and worse. There are still no "good" solutions, sadly. This is a hardware problem from the production.

My mac mini will not shut down. I need to manually shut it off with the power button.

My mac mini will not shut down or restart. I need to manually shut it off with the power button.

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful.

My macbook was runnig slow so i turned it off using the power button i then tryed to turn it back on and it turns on stays at the load screen with the apple with the loading sign spinning and a bar under that then my mac (late 08) turns off help please

Help please

Reinstall OS X using one of the following. The first is for Snow Leopard and the later for Lion/Mountain Lion.
Reinstall Snow Leopard without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

My MacBook Pro won't shutdown and can't force it to turn off using the power button. My computer is few months new and this is the second time that I have problems.... hate it!

I close my computer and when I open it to wake it up,it didn't no respond. The screen is black and can turn it off holding the power buttom. Also, I cannot remove the battery beacuse the stupid thing is sealed... help!!! I just bought my Mac and this is the secon time I had problems with it. It already had the motherboard replaced... *****!!!

I need to work on my computer now... and the store is closed, that is why I am using this site to see if someone has a quick solution.
Why in the world Mac makes a computer with a battery that is not easy to pull out or rest???. Should I unscrew the bottom cover and try to remove the battery? Is there a reset button?
I am hating Mac now... I have never has so many problems with a computer and few solutions at hand... it seems that this is a common problem but it has been delete from the forums in the Mac site...
What is going on???

I did a factory reset on my late 2008 MacBook from a Snow Leopard disc. It installed fine, but as soon as I began to use the computer (safari) it froze. Couldn't even force quit. So I held down the power button to turn it off, and now it won't start up.

I did a factory reset on my late 2008 MacBook from a Snow Leopard disc. It installed fine, but as soon as I began to use the computer (safari) it froze. Couldn't even force quit. So I held down the power button to turn it off, and now it won't start up. It goes to the grey Apple screen and just sits there loud as can be. Help! Please keep in mind I've not done anything like this before and am going to need a little hand-holding. Thanks in advance.

Hi. Don't worry it's nothing serious. Insert the Instal Disc (Snow Leopard) and press the C button while turning on the computer. Once you see the desktop, go to Utility and choose Disk Utility. Select the Macintosh Partition on the left window pane and then click on Repair Disk and Repair Disk Permissions on the bottom right corner. Wait for both processes to finish. Click on the Apple icon (top left corner) and choose quit. Your computer should restart. See if it reboots normally. If not you can always reinstall the OS following the same steps. Good luck!

My mac pro crashed. Apple genius people said to reinstall snow leopard. I did and it failed to start after i installed. I started with the power button, tried to install upgrades, and now I get only a grey screen with spining wheel.

How can I restart a mac pro that shows only a grey screen with a spinning wheel. I reinstalled snow leopard (10.6.3) over 10.6.8 because apple genious people said I had problems with my library files after a time capsule crash. I reinstalled but when done I got only a blue screen. I restarted with the power button and tried to insall 10.6 combined upgrades. I got an error message that it could not install because of an error. When I powered down and tried to restart, I get only a grey screen. My optical drive does not open so I can't restart from another source.

Restart, holding down the mouse button. That should eject the disc. Zap the PRAM and Reset the SMC. Then, pop in the install disc, restart with it in again, select your language, and, when the menu bar pops up, select Disk Utility from the Utilities menu. select the boot volume and repair the disk.

When my computer and monitor go to sleep, the system locks up and I have to do an hard reset with the power button. help?

when my imac and display go to sleep, the computer locks up and will not restart without a hard restart with the power button. help?

Hello, what all especially USBwise do you have connected to it?
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed. Or an errant process eating up RAM.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons
Open console in Applications>Utilities, check the system log for the date/time of the last problem & the Startup right after that for clues.

My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?

My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?

Kbkohn wrote:
I am in tears right now because I entered all my 11month old sons milestones into my phone and now I have nothing I'm so upset and am hoping there is a way to get this information back.
Most intelligent people would not store such sensitive data on a device that could so easily be lost, stolen, or damaged. Even if they chose to do so, they would use the device as designed and regularly sync and backup that device as described in the User's Guide.
Have you done so? If you have, all of the data is either in iCloud or iTunes on your computer. Replace the device and restore the new iDevice with the backup of the old one.

My ipod touch 5th gen. 16gb ios 8.1.2 wont turn on, i press the power button and nothing happens, and my home button doesnt work, PLEASE HELP ME OUT!!!

My ipod touch 5th gen. 16gb ios 8.1.2 wont turn on, i press the power button and nothing happens, and my home button doesnt work, PLEASE HELP ME OUT!!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iphone blanked out and will not cut on i tried holding the power button and the home button any advice?

my iphone blanked out and will not cut on i tried holding the power button and the home button any advice?

Hey there mello12,
It sounds like you are not able to turn on your phone. You should use these steps in the following article to help resolve it, or setup service if needed:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thank you for using Apple Support Communities.
Take care,
Sterling

My phone froze so i switched it off using the power button and home. now everytime it switches on, it wont go past the apple screen??

my phone froze so i switched it off using the power button and home. now everytime it switches on, it wont go past the apple screen??

Hello 3m4nz4,
After reviewing your post, I have located an article that can help with your device. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iOS: Not responding or does not turn on - Apple Support
Your iPhone, iPad, or iPod touch may occasionally stop responding to buttons, switches, or touchscreen input and may exhibit one or more of these symptoms:
Does not return to the Home screen after you press the Home button
Does not wake from sleep after you press the Sleep/Wake button
Does not turn on (or power on) when you press any button
Does not start up past Apple logo
Appears frozen or unresponsive
Is unable to "Slide to Unlock" or "Slide to Power Off"
To troubleshoot these symptoms:
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

My new macbook pro doesnt turn on. i press the power button and i can hear it runing but it wont turn on. i tried charging it but nothing works. help me please.

My new macbook pro doesnt turn on. i press the power button and i can hear it runing but it wont turn on. i tried charging it but nothing works. help me please.

ilmare55555 wrote:
i cant go because if my parents find out my new mac broke they will kill me. i tried to restart it but it wont work i can only hear the fans working and then completely stop after 10 seconds.
It's new and under warranty. That's the reason to go to the Apple Store.
Did something happen to it?

My new macbook pro doesnt turn on. i press the power button and i van hear it runing but it wont turn on. i tried charging it but nothing works. help me please.

My new macbook pro doesnt turn on. i press the power button and i van hear it runing but it wont turn on. i tried charging it but nothing works. help me please.

ilmare55555 wrote:
i cant go because if my parents find out my new mac broke they will kill me. i tried to restart it but it wont work i can only hear the fans working and then completely stop after 10 seconds.
It's new and under warranty. That's the reason to go to the Apple Store.
Did something happen to it?

HT201272 I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Firefox v15 and up cause my computer (MAC OSX 10.8.2) to freeze for about 30 seconds every 15-30 seconds and forces me to turn it off with the power button

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